My billing information is correct however iTunes won't accept it. I have tried changing it to "no" card, my statements from the banks are addressed to the same address. What the **** is going on?!

Debit cards already in an account seem to keep working, but many people have reported that when entering or updating a card that debit cards are now rejected, and they're not listed in the accepted payment methods.
As to your issue, only the iTunes Store can help you with this. I understand the irritation, but please note that the U2 free offer is just a single song, not an entire album, so we're only talking about $.99 if you miss out but still want the track. Not a big deal, in my humble opinion.
Regards.

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Help!! iTunes won't launch and I have tried EVERYTHING!!!

HELP!! I updated iTunes to 10 in December and ever since I can't get iTunes to launch. An hour glass will come up, then nothing. When I go into Processes, it doesn't show iTunes running. All it shows is iTuners Helper. I have tried EVERYTHING. I have uninstalled and reinstalled 100 times trying everything from uninstalling, running a virus scan then reinstalling to reinstalling an older version, to disabling Bonjour to uninstalling Quicktime. I have spent countless hours on message boards trying to solve this. Please someone offer some guidance or a different solution. It is getting really frustrating not being able to listen to music on my PC or being able to update my iPod. Thanks!

You haven't given much information about what you have tried so starting from the beginning:
Have worked through this article:
http://support.apple.com/kb/TS1421
If you have and it didn't help, at least you should know if the problem is system wide, or confined to one account. This is an important first step.
Error message free launch failure can be tricky, and it is easiest if iTunes.exe persists on the processes tab as that means that iTunes is launching, but getting stuck.
If you watch the processes tab in Task Manager while launching iTunes, does iTunes.exe appear and then disappear, or does it never even appear?

I was updated to Firefox 36 automatically, however, it won't start. I have tried firefox safe mode, reinstalling, uninstalling avg antivirus, eks.

Computer rebooted overnight to install updates. Everything else was fine, but now Firefox, which was updated to version 36, will not launch. Basically, I double click on it, I get a little disk access, and then nothing. I have tried starting in firefox safe mode. Same thing happens. I have uninstalled by deleting entire Mozilla Firefox from program files and reinstalling. Still won't start. I have uninstalled an old version of AVG. Still won't start. I have Microsoft Security Essentials running, and have updated it. Still won't start. I need some new ideas.

I just want to confirm one step that you took. When you say you deleted the Firefox content from program files, this may not have taken all of the Firefox related components off of your computer.
The steps you should follow to remove a potentially damaged install of firefox are:
Open your start menu, select 'program files'. In program files, select 'Programs and Features', this should open your 'Uninstall or change a program' window. In this window locate your 'Mozilla Firefox' program. Select the program with a left click then select 'Uninstall', which should appear once the program is highlighted.
This process will remove changes to the registry that may be causing issues. After fully uninstalling firefox from your programs, perform a fresh install of the latest version of the browser.
If you have already performed this process with no success then there may be other issues related to your recent windows updates, this is not uncommon. If you are having issues after a fresh install of Firefox, after using the instructions above, please check to see if your 'Internet Explorer' browser is having the same issues, if so then you may have more serious problems that will require further action.

Itunes won't see ipod. Have tried all available solutions I could find.

I have an Ipod classic. When I hook it to my computer itunes start automatically but the ipod never appears under devices. I have tried all the suggestions I found on the net but nothing helped. Thanks.

Have you looked at this previous discussion:
13019 error

HT1923 if i uninstall itunes and reinstall it, will i have to put all my music back on it. (my music files are on a portable hardrive)

if i uninstall itunes and reinstall it, will i have to put all my music back on it. (my music files are on a portable hardrive)

Start with the further information section of Troubleshooting issues with iTunes for Windows updates for a backup tip.
tt2

IPod is disabled. Says to connect to itunes however itunes won't recognize the device. What do I do?

IPod Touch is disabled. Its says to connect to itunes however itunes won't recognize the device. What do I do?

Place the iPod in recovery mode and then restore. For recovery mode:
iPhone and iPod touch: Unable to update or restore

ITunes won't accept my password or let me log in

I am trying to log in to iTunes from my desktop (Mac), and my password is being rejected. Error message says I entered password wrong, and says an email will be sent to me at my email address on file. However, no email every arrives.
NOTE: I have no problem logging in with my Apple ID and password when I go to www.icloud.com or when I go to Manage My Apple ID Account on the Apple web site. There clearly does not appear to be a problem with my ID or password, but iTunes won't accept it! I was logged in probably an hour ago, but logged out in order to access some of our other family Apple ID accounts, and no I can't get back in!

Hello, Welcome to discussions.
More assistance can be found
http://www.apple.com/support/itunes/store/email/
If needed you can email support on that page.
You may also wish to visit https://myinfo.apple.com/
And see if you can sign in.
You may also wish to see if you can sign in while using a different computer and or logging your system onto a different internet network. Please also ensure you have latest iTunes installed.
http://www.apple.com/itunes/download/
Uninstall/Reinstall Apple iTunes Software
http://support.apple.com/kb/HT1925

Downloaded new version of itunes lost my library now itunes won't save my library have to install my library everytime i turn computer off itunes store will not open either have tried a few ways to solve problem from community members nothing works

downloaded new version of itunes lost my library now itunes won't save my library have to install it everytime i turn my computer off itunes store won't open either with almost 16,000 songs this is getting unbearable if someone wants to download new version it's a nightmare

I had the same problem on my iphone 5s, and this fixed it. http://support.apple.com/kb/TS5335

ITunes won't Accept!!!

for some strange reason iTunes won't accept file's whose format suffix is: .rmj, is there a decrypter for this format of file available for download??

Aaron, .rmj files are REAL MEDIA streaming files that are not meant to be 'saved' . . . they do it that way for a copyright reasons, I suppose.
That said, I Googled ".rmj", and a LOT of converters are out there will do what you want. Since I've never used one and since I didn't see any free ones, I won't make a recommendation, ...well, you Google .rmj and you can decide what would be best for your sound needs AND your wallet.
Good luck!

Itunes won't accept my password

itunes won't accept my password - it is my aol user name account. I double checked it a million times and I can still log into AIM using the same password - just not itunes. What gives? I can't buy, download, update, anything...

Hello, Welcome to discussions.
More assistance can be found
http://www.apple.com/support/itunes/store/email/
If needed you can email support on that page.
You may also wish to visit https://myinfo.apple.com/
And see if you can sign in.
You may also wish to see if you can sign in while using a different computer and or logging your system onto a different internet network. Please also ensure you have latest iTunes installed.
http://www.apple.com/itunes/download/
Uninstall/Reinstall Apple iTunes Software
http://support.apple.com/kb/HT1925

Hi I can't update my apps when I try to update it asks for password when used it goes back to update. I think I'm not alone and have tried changing date switching off signing out and in and rebooting. Is there a solution or do I need to take it in?

I can't update my apps each time it asks for password when entered it goes straight back to update. I don't think I am alone in this. I have tried changing the date, rebooting, switching off and on signing out and nothing works. Does anyone know of a solution or will I have to take it to an apple shop. My misses has no trouble with her updates, they are both on iOS 6. Hope someone can help.

Tried that just said cant connect to iTunes Store which was different.

My computer is saying it can't find the file 'iTunes64.msi' when I try to update or redownload iTunes how do I fix this? I've tried just about everything I can think of. I am using a dell laptop running windows 7 and have tried changing the file loca

My computer is saying it can't find the file 'iTunes64.msi' when I try to update or redownload iTunes how do I fix this? I've tried just about everything I can think of. I am using a dell laptop running windows 7 and have tried changing the file location to run the update in all of my iTunes files as well as when I've tried reinstalling it.

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
tt2

HT204406 Hi, Although I had iunes downloaded on my pc & been using for a while now, today I've been prompted to download itunes again. This has been successfull except that 65 songs that I had previously in my library are now no longer able to play, the m

Hi, Although I had itunes downloaded on my pc & been using for a while now, today I've been prompted to download itunes again. This has been successfull except that 65 songs that I had previously in my library are now no longer able to play, the message informes me that the original files could not be found. Yet these songs are still on my ipod after being syncronised and I can play them on my ipod. Please advise how I can find the original files on my pc.
Thank you
Carol

I would copy over the entire thing if you have room. With iTunes 10.4 though, you can download any previous iTunes purchases you have made in the past with your current iTunes account. While in iTunes, look at the left hand side of your screen and select "Purchases" and look at the bottom right corner of the screen and select "Download Previous Purchases". If you have an iPhone, iPod and/or iPad...you can do the same thing from each device. Nice new feature...just remember that those ripped CDs need a back-up!!! Enjoy...

IDVD is producing DVDs which chop the edges off my video. I have tried changing the aspect ratio between 4:3 and 16:9 but it hasn't helped. My TV is definitely on the correct settings. How can I solve this?

iDVD is producing DVDs which chop the edges off my video. I have tried changing the aspect ratio between 4:3 and 16:9 but it hasn't helped. My TV is definitely on the correct settings. How can I solve this?

One way to to put the videos into an iDVD slideshow
and set iDVD's Slideshow preferences to always scale slides to TV Safe Area.
However, some users have reported that the audio quality using this method is lessened. I've not noticed it but then I don't have a good ear when it comes to that sort of thing. If you add more than one video in the same slideshow do not select any transition.
OT

Just bought a new pc and itunes will not open. I have tried thto repair and reinstall but still no itunes

just bought a new pc and itunes will not open. I have tried thto repair and reinstall but still no itunes

Best route here is to uninstall iTunes completely using the Windows Control Panel.
Make sure you know exactly which version of Win 7 you're running.
Restart your computer from cold (with no iTunes).
Go to Apple website and download the correct version for your operating system. Install following Apple prompts.
Once installed, close iTunes.
Restart your computer from cold (with new iTunes).
Start iTunes - all should be operating well! Good luck ...

My billing information is correct however iTunes won't accept it. I have tried changing it to "no" card, my statements from the banks are addressed to the same address. What the **** is going on?!

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