My device froze. Did the turn on and home button hold down to reboot, but now it has the itunes logo and USB cord photo.
It is a Touch 4th generation. My research on this site makes me fear the device somehow cleared its memory of all my stuff. When connected to the computer and in iTunes, it isn't recognized.
Problems: photos aren't downloaded onto the computer and most recent movie purchase on the device was done since last sync and isn't showing in my itunes account.
Did I loose my photos, videos (I took), and movie purchase lost? Is there a way to get the iPod to work again and not loose the documents I have on it or are they really gone?
It was working just fine and then froze. In the past, I did the reboot and it worked just fine.
Any suggestions?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
Similar Messages
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Please your help.
Try:
- iOS: Not responding or does not turn on
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order. -
I was updating my iPhone 4 to 6.1 and it froze. It has an iTunes logo and picture of a usb port on the screen. It gave me the option to restore settings, which I don't want to do. Now the phone is frozen. Any ideas how to get the phone back?
Im sorry to hear that. You need to restore like brad said.
But you can restore from a latest backup from itunes after restore. I hope you had a recent backup made.
Here is a link to help
http://support.apple.com/kb/HT1808 -
my iphone has a itunes logo and usb cable picture on the screen....what can I do to get it to work
What happens when you plug your phone into itunes
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Hi..I have just recently got an iPhone and I had installed some apps already but now when I try to install and download any apps it just sits there on "waiting" and will not download.. Im able to erase it but no apps will download now. I have tried logging out of the app store but it still did the same thing. I also tried resetting it and that didn't work either. I've tried everything I can think of but still just sits there saying "waiting." what do I do?
- Maybe here:
iPhone, iPad, iPod touch: Unknown error containing '0xE' when connecting
- Try redownloading the app directly to the iPod by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
HT201210 MY IPAD TURNED OFF AND NOW IT HAS A ITUNES LOGO ON THE SCREEN IT WONT TURN ON!
I went to update it to iOS 7.O.2 because it fixes problems so i went for it! Now my Ipad has a Itunes logo on it. I dont want to lose none of my pictures i have way to many memories on it! I am scared! When i connected it to itunes on my computor i hit restore i agreed to everything and afteer 20 minutes or so it says error! I dont know what to do? Please help me!
You are in Recovery Mode. Follow the instructions below to recover your iPad.
1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
If you cannot turn off the device using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the device turns off, release the Sleep/Wake and Home buttons.
3. While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button.
5. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.
Note: You need to be patient and repeat the above many times to recover your iPad. Data will be lost. -
Just turned on new ipad touch 4 screen just has a itunes logo and pic of usb cord cant clear it
just turned on brand new IPOC touch 4, screen only has a pic of Itunes logo and dsl cord going to it. cant clear it.
What happens when you connect to your computer that is running the most recent version of iTunes?
Stedman -
A bit of help please?
Try a force restart by holding the power and home button down at the same time. One of two things will PROBABLY happen; 1) It will boot into iOS as normal. 2) You will get an iTunes logo with a USB cable at the bottom. If the second happens you will need to plug it into iTunes to do a restore. If neither of these happen, force restart again. Once the phone powers off, let go of both buttons and push and hold the home button and plug the phone into iTunes. This will force the phone into recovery mode. Proceed with a restore at that point.
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no power after update on iphone 4s this happened last time too but was able to push power and home button and all was well this time did not work ended up having to restore once done everything was lost back to original settings OMG help idiot here
hi i had the same problem today when i updated my itunes to latest version. however, i have just found my songs in the 'itunes media' folder. this was accessed through 'my music' then keep clicking through until you find itunes media and all my library songs were in there and i then just added these files to my library and all were restored however, i have lost all my playlists but at least my 700 songs are back. very dissapointed with apple that they have let this happen with their latest update, the previous version was miles better than this one . hope you find them. stevo
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Update failed now phone showing red itunes logo and a picture of a phone cord
While I was doing and update through itunes, it failed. Now my phone is displaying a red itunes logo and a picture of a phone cord. I turned it off and back on and it is still there. Itunes, on my laptop, says "Itunes has detected an iphone in recovery mode. You must restore this iohone before it can be used with itunes." When I click ok it want to resore to factory settings
Yes, that's correct. You must restore it using iTunes. After restoring you can restore your backup from iTunes or iCloud.
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I just tried updating the most recent software on my 3GS (on my Mac) but it said the updated on my phone failed. Now my phone is frozen and only showing the itunes logo and USB cable. When I connect to the USB lead, its says: iTunes has detected an iPhone in recovery mode. You must restore this iPhone before it can be used with iTunes.
Have I lost all the data on my phone?
What should I do?
Help!
MThe iTunes logo and cable indicates that your iPad has gone into recovery mode : http://support.apple.com/kb/ht1808
For the 3004 error code does the troubleshooting for it on the page that you posted from not help ? -
my ipone 3g is frozen with aitunes logo and plug after i tried to update it from apple. the phone worked fine even thou i changed carriers from at&t to Simple celleur. How can i get my phone to work?
As AT&T has not officially unlocked your phone it must have been hacked to use another carrier. So when you updated it has relocked itself to AT&T. There is no official unlock so this will happen anytime you update.
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It is asking me to restore my phone, won't that wipe out everything I have on my phone?
Yes it will but you can get rid of the screen not to worry. Go ahead and hold down the power button and the home button for 15 seconds(roughly). This will reboot your phone and when it boots up again it should be gone if your firmware isnt corrupted in someway. Hope this helps
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my iphone5 has a logo of itunes and a plug going up the screen to the logo how do I fix this, can't get it to respond to anything and I've done the restart with the start button and round button at the same time
<Edited By Host>may have to do this a few times http://support.apple.com/kb/HT1808
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i tried to update my iphone 4 with the ios 7. now it want do anything except it has a picture of itune and a power cord. what can I do now to get my phone to work
The picture is suggesting you plug your iPhone into iTunes on your computer using the USB cord.
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