NEWS FROM TECH SUPPORT - UPDATED LINK COMING to SOLVE OUTLOOK SYNCING ETC

I talked to Tech support today Regarding Outlook sync... there is a work around... defining a hotmail account (with hotmail connector) in outlook , making hotmail the contact database.... it will sync to the online hotmail account . when you then create the hotmail email on your Z10 .. it does have sync options for your contacts, and calendar.. not a big deal for me because I already had a htomail account in Outlook (as well as 3 other business accounts...
ALSO:
the tech guy says by end of month ( I suspect before US release):
Blackberry will have:
* IMPROVED MIGRATION FROM OLD BLACKBERRYs
* "OPPOURTUNITIES to IMPORT CALENDAR, etc. (whatever that means)
* TWO WAY SYNC to OUTLOOK

Thank you.
This same coming Link upgrade was announced in this forum three weeks ago:
http://supportforums.blackberry.com/t5/BlackBerry-Z10/New-Blackberry-10-Sync-to-Outlook/m-p/2170993#...
And the Outlook.com/Hotmail sync is detailed here:
http://helpblog.blackberry.com/2013/02/how-to-setup-outlook-to-wirelessly-synchronize-your-contacts-...
But I can assure you, the outlook.com/hotmail sync workaround is only a workaround, not a solution. I've been using this not for ~weeks and it works, just not a complete solution.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
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Similar Messages

How do I speak with someone from tech support for a issue??????

I have tried many times to download the correct software for my HP OfficeJet 7410 printer. I always get a error message. "THE SYSTEM CAN NOT FIND THE FILE SPECIFIED". ("C:\Users\R61\AppData\Local\Temp\7z611S7\Setup\..\Setup\Blocksysus...) What is that???. Their wesite is of no value to help me. In frustration, then I tried to buy the driver software. Again, they could not help. I used to be able to print. Using their website, I was able to test print and test scan. All is well with that, so why can I not print? I have two other computers that are connected and print fine. My laptop will not print. It used too. Why are my downloads of the correct software not allowing the install of software?

JDMAN
The problem is likely one having to do with a previous installation failure or a minor corruption - a misplaced instruction, a bad link, something in the File System on the computer that is not where it belongs.
Regardless, the issue is not likely the fault of the Full Feature Software. That does not mean the computer is bad, it means that there is situation present on the computer that the normal installation program cannot handle. Programs are smart, but there is a limit to what can be done during a standard installation.
You can certainly call HP:
Contact HP – USA - Phone Assistance
List of
HP tech support/ Customer Service Phone Numbers – Some English Speaking Countries
Including UK and Europe
Warranty Required – USA and Canada
USA – Contact HP // Self-Help – Email - Chat
====================================================
You can, if you like, take a look at the following Post:
From pcwizard for Windows 7
Solved - Install Error "The system cannot find the file specified" (hpzprl40.exe)
The solution likely fits your situation. Do understand that where the Post suggests the member install the Full Feature Software, that you would install / work with the Full Feature Software for your printer:
HP Officejet 7410 All-in-One Printer Drivers
The entire Post is lengthy; contains much in the way of repeated content, does not always stick the the subject at hand, and also contains some devisive comments that, frankly add nothing to the constructive solution. You may take away from it as much or as little as you feel is useful for your situation.
One of the last entries in that lengthy regale regards Windows 8.x -- the contents might be useful to Forum members running Windows 8.x:
Printer Installation in Windows 8.1: 'System cannot find file specified' Message
NOTE from JonW: In addition to the details in this document I would recommend TURNING OFF REALTIME SCANNING when you have MCAFFEE LIVESAFE 2014 installed.
=======================================================
Option - Install from the Device Manager
This is an alternate method to install the Driver that may be useful under some conditions. In the context of this overall procedure, it is necessary to have at least downloaded the software from the Printer’s support pages (so that the software package is located somewhere on the computer).
Control Panel > icons > Device Manager > Imaging Devices >
Right-Click on your Printer >
Update Driver Software > Browse my computer for driver software >
Let me pick from a list of device drivers on my system >
If applicable: Select the proper device Version from the list > Next
You may be presented with a prompt asking permission to install the Driver:
Select Install to continue
Restart / Reboot the computer and log in
=======================================================
I am not a Printer Expert.
I hope this helps.
Click the Kudos Thumbs-Up to say Thank You!
And...Click Accept as Solution when my Answer provides a Fix or Workaround!
I am pleased to provide assistance on behalf of HP. I do not work for HP.
Kind Regards,
Dragon-Fur

HP Probook 4510S says "Plugged in Not Charging," little help from tech support

Hi there,
I have a two year old HP Probook 4510S that has had a ton of problems. The most recent of which was an error message every time I turned on the computer saying "Batter is critically low" and it stopped charging and said that power was 0% (it continued to work though if it was plugged in and would die immediately if the plug was removed). I replaced the battery ($108), which took about a month to receive because HP apparently sent the store the battery that goes with the new model of Probook and said it would fit in the old model (it didn't and had to be sent back). When I finally got the new battery it worked for about a day and then I noticed that the message said "Plugged in, not charging" and when the charger isn't plugged in the battery seems to deplete rapidly. Now it's at 36% and not charging.
I spoke to someone today at tech support and she said because it's out of warranty they couldn't help me, but that I should "try a friend's charger" to diagnose the problem myself, as though everyone has the same charger. When I said I didn't have access to another laptop to try another charger she just repeated that I need to try it on a different charger to see if it's a problem with the battery or the charger. But that if it's the battery and I provide them with proof of purchase they could replace that. The battery is brand new and doing the same thing as the last battery, so I doubt this is the problem. I said that I had seen messages all over the internet discussing this problem and that no one seemed to have the answer and she said "Those are on the internet, we haven't substantiated those claims." I'm shocked that HP doesn't seem to care that they get a bad reputation for offering so little help if a product is out of warranty. Because of this experience I doubt I would purchase another product from them, and I would warn others against it too. I've had more computer problems with HP than any other brand of laptop I've had or any of my friends/family have had. In the meantime, has anyone else had this problem? From the forums I've read it seems that occasionally people find solutions, but none seem to be working for me. Any insight would be much appreciated.

I did a BIOS update on my ProBook 4530s and it took care of the problem

New From Template Changes Relative Links to Local Root?

Thank you for taking the time to read and understand my plight with Dreamweaver CS3 for Mac. I apologize for the lengthy question, but in the effort to provide detail I shall go. First the background:
I'm updating, editing, and appending an existing site that was previously created with Dreamweaver.
I'm new to Dreamweaver but have a pretty good understanding of things
I created a new site on the local drive on my MacBook Pro and then downloaded the entire site via FTP (live site: domain.com)
I then replicated the site and exact file structure using FTP to a staging server (staging.domain.com)
There are three existing .dwt templates. I've successfully updated the template file and auto updated all other pages that were based on this template.
But my problem comes from creating new pages FROM the template. It appears that while the .dwt template file shows relative links (../xxxx) in the code, when create a new file from the template the url of these links is replaced by the path to the file on my local drive... I want non of this (.../xxxx) is fine.
What is happening is that a javascript drop down menu is disappearing when I create new from template. I am assuming it's because of the path changes.
This is the ORIGINAL (good) code from the .dwt:

<tr>
     <td height="31">
          <table width="718" border="0" cellpadding="0" cellspacing="0">
               <tr>
                    <td width="24"><img src="../images/L-Header-Corner.gif" width="30" height="50" border="0"></td>
                    <td width="342" style="background-image: url(../images/Header-BG.gif);"><img src="../images/spacer.gif" alt="" width="337" height="1" border="0"> </td>
But when I create a NEW page from the above template the code is changed to the local path:

<tr>
     <td height="31">
          <table width="718" border="0" cellpadding="0" cellspacing="0">
               <tr>
                    <td width="24"><img src="file:///Grasshopper/Users/allan/Documents/clients/site/site staging master/images/L-Header-Corner.gif" width="30" height="50" border="0"></td>
                    <td width="342" style="background-image: url(file:///Grasshopper/Users/allan/Documents/clients/site/site staging master/images/Header-BG.gif);"><img src="file:///Grasshopper/Users/allan/Documents/clients/site/site staging master/images/spacer.gif" alt="" width="337" height="1" border="0"> </td>
To be sure all links in the template file are changed too.
This is the .dwt file itself
This is a random page created from the above template.
And this page was created by simply altering the .dwt template file linked above and then SAVING AS. You can see the relative links remained and the navigation bar looks and operates as normal.
To provide easier visual reference I offer the following:
This is the .dwt file when opened in dreamweaver:
Note the black area where the javascript drop down menu is in the top navigation when the page is correct:
But when I create a NEW page from template this is what I get in the top navigation bar:
And then this is what it looks like when posted:
Ultimately what I'm trying to do is:
1) work on site files on my local drive
2) sync the local drive with staging.domain.com so my client can proof and approve
3) sync to the actual live site at domain.com
I assume I could simply do this by changing the ftp info and given the site structure and all files are same and ideally all links are relative this should be accomplished easily.
Though perhaps my problem stems from the fact my local site is buried several layers deep on my local drive Local Drive/Users/Me/Clients/Client.... etc... but I haven't checked this yet.

Great... Thanks for your patience....
Here are links to all questioned files on the staging server:
This is the .dwt file itself
This is a random page created from the above template that shows the image/navigation incorrect.
And this page was created by simply altering the .dwt template file linked above and then SAVING AS. You can see the relative links remained and the navigation bar looks and operates as normal. (obviously the wrong thing to do.
And this page is one that was created prior to my working on the site and was based on the subpage template and displays correctly.
Now bear with me here as I notice this behavour too.
In the code snipped taken directly from the DW .dwt template (linked above)
<td width="24"><img src="../images/L-Header-Corner.gif" width="30" height="50" border="0"></td>
                    <td width="342" style="background-image: url(../images/Header-BG.gif);"><img src="../images/spacer.gif" alt="" width="337" height="1" border="0"> </td>
you'll notice there are two images L-Header-Corner.gif and one that is Header.BG.gif.
The difference here is that the BG gif has a style attributed to it "Background-Image) which is followed by some strange code that says (url)../
Opening that file Background Image and it's a tiny slice of what I think is part of the entire missing gray bar:
In a page that displays correctly the code looks like this:
<td width="24"><img src="../images/L-Header-Corner.gif" width="30" height="50" border="0"></td>
                    <td width="342" style="background-image: url(../images/Header-BG.gif);"><img src="../images/spacer.gif" alt="" width="337" height="1" border="0"> </td>
And in a page that is displaying incorrectly the code appears like this:
<td width="24"><img src="../images/L-Header-Corner.gif" width="30" height="50" border="0"></td>
                    <td width="342" style="background-image: url(file:///Grasshopper/Users/allan/Documents/clients/koolfog/koolfog website staging/images/Header-BG.gif);"><img src="../images/spacer.gif" alt="" width="337" height="1" border="0"> </td>
So you can see that the link in this case (with the URL and style) has actually been converted to a site (my hard drive) relative link when saving.
So the pressing question stands: Why doesn't dreamweaver convert that URL link when saving a page created from a template back to the same directory?
Also, it appears that in that .DWT all the links have the leading periods and therefore are document relative... since I didn't set this up, how do you think this happened?

TV remote control reset procedure from tech support

I was able to get this information from Toshiba tech support. It is not posted in the Forums or Knowledge Base that I could find.
I have a 42" LCD TV model 42RV530U. The top row of buttons (on/off, picture size were the 2 I needed today) on the remote stopped working. Other buttons work fine.I tried new batteries and the TV reset procedure. Neither worked.
Here is what tech support said: Remove the batteries from the remote. Then press every button on the remote from top to bottom. EVERY button. Then re-insert the batteries. BTW, this did not work for me. So I'm ordering a new remote. They are only $19.99 plus shipping and handling. Having tech support talk you through the above remote control reset procedure is $35 if your TV is out of warranty. So the cheapest solution is just buy a new remote.
Hope this helps you today.
Cheers!

Sorry, the problem is solved. I was lazy reading the instructions and I have figured it out. The instructions DO help you!

World's WORST Tech Support ? (actual reply from tech support insi

Hi,
recently I sent a question via email to tech support and I got a reply. I have got bad replies from creative tech support before and also from other so called 'tech support' but this one just crossed all limits!
It is insane. Either the guy is absolute moron or thinks that everybody that he deals with is a moron and will accept whatever he will say.
Does creative have any kind Quality check in their system as to how their support techs are performing ?
Do they even have any clue what they are telling their customers ?
Do they even have any clue what kind of damage they are doing to the brand ?
I also take it as my insult! Who the heck they think they are talking to ?
Someone please read my question and tell me if it was too difficult to understand ? And Please read their response and tell me if my feeble brain is not able to make the connection between the question and the reply!!
Attached below is the REAL and ACTUAL email copied and pasted word for word, including the ticket number!
I think creative just lost another customer for life!
================================================== =======================================
Dear ____,
Thank you for replying back to Creative technical support.
I understand that you're inquiring about the quality output of the
sound
card.
Please be advised that the format output is up to 24-bit/96kHz. It
depends on the settings
You may also check your manual regarding this. You can get your manual
online, please follow instructions below:
- go to
http://us.creative.com/support/downloads/welcome.asp?type=manuals
- Select Your Product : Sound Blaster > X-Fi > Sound Blaster X-Fi
Fatalty
- click Go!
-click on USB Sound Blaster Audigy 2 NX Users Guide English to
download
files
Do get back to us with the results once you are done trying the above
concerns so that we would know how to assist you further.
In the interim, I'd like to introduce the ZEN Aurvana In-Ear Earphones
Acoustically and ergonomically designed in-ear earphones that deli'ver
superb audio quality, noise isolation, and comfort. Click on the link
for more information:
http://us.creative.com/products/product.asp?category=23&subcategory=27&product=470 2
Thank you for your continuous support in Creative product.
Best Regards,
**name removed**
Technical Support
Creative Labs Americas
Moderator's note: Please remove the name of the advisor when making such posts.
High fidelity is simplified with Creative BasXPort Speakers for your PC
and LCD TV -- Hear booming bass without the hassle and wires of a space
hogging subwoofer.
http://us.creative.com/redirect.asp?id=2293
Accessorize your Sound Blaster with a remote control, console or dri've
bay upgrade kit, home theater cable, premium headphones and speakers,
and play hands-free with a versatile headset, and more!
http://us.creative.com/redirect.asp?id=34
Protect your Sound Blaster X-Fi by extending your warranty coverage to
a
full 2 years with a Creative Care Protection Plan.
http://us.creative.com/redirect.asp?id=885
Original Message Follows:
==================================
Subject: CLI - Technical Support Request - (Audigy 2 NX)
Name:
E-mail Address:
Self Description: Advanced PC User
Region: Americas
Country: United States of America
Support Inquiry: ID(2) I need help with a Creative software
application
Product: Audigy 2 NX
CCPP Certificate Number:
Serial Number:
Purchase Date: //2008
Operating System: Windows XP
Creative Model Number: SB0300
Computer Brand/Model:
Processor/CPU:
Memory:
BIOS Type/Revision:
System Board/Chipset:
Detailed Problem Description:
When recording an analog signal at 96Khz from the Line input of the
Audigy 2 NX, does it really sample the signal at 96Khz or does it
sample
at a different rate and then re-sample internally (DSP) to 96Khz ? If
it
samples at a different rate, then what is that rate ? Please let me
know
soon. Thanks! -.
================================================== =====================================
Message Edited by whatcreative on 04-23-2008 06:07 PMMessage Edited by KokChoy-CL on <span class='local-date'> 04-24-2008<span class='local-time'> 09:2 AM

Hi,
I am sorry about your experience with support and have forwarded this to the respecti've department. The Audigy 2 NX will sample the signal at 96Khz when recording an analog signal at 96Khz from the Line input.
Hope this answers your query.

Help needed..no help from tech support... V04/Line...

hi..
i'm looking for some help as i'm getting absolutely none from so called technical support..
long story short, my home hub's broadband light started to flash orange last wednesday night so i called the helpline and was told there was a fault on my line... it all actually started when i tried to watch an on demand programme and got a "V04" error... now bearing in mind i've had BT Vision for about 6 months and the only time I had V04 was when i first started and "quality of service" wasn't on my line...
anyway...
the fault got fixed but i couldn't watch on demand still....V04 was still coming up... i was told by tech support that i had to wait for my broadband to get up to full speed again as the fault had essentially reset it and wouldn't take more than 48 hours...here i am 72 hours later and i still cannot access on demand and my broadband speed is still less than 1mb and now they're trying to fob me off saying thats my max speed despite me being a Vision customer for 6 months with no issue!!
can anyone offer any advice on what to do next?? i feel i've taken it as far as i can with BT Tech Support

The speedtester is at http://speedtester.bt.com/
Just follow the instructions, enter your phone number and click the GO button. It will take a few minutes. When it's done there will be some text telling you the speed at which your router is sync'd to the exchange and it will also tell you the IP profile value.
A speed test during my problem period included this text;
   Download speed achieved during the test was - 902 Kbps
   For your connection the acceptable range of speeds is 200 - 1000 Kbps
   Additional Information
   Your DSL Connection Rate: 6775 Kbps(DOWN-STREAM), 1107 Kbps(UP-STREAM)
   IP Profile for your line is - 1000 Kbps
So my understanding is that I was connected to the exchange at 6775 Kbps but my download speed was limited to 1000 Kbps by the IP profile. I left the hub switched on for three days and after being continuously connected at 6775 with no disconnections the IP profile value increased to 5000 Kbps and Vision VOD started working again.
If you see a DSL connection rate of only (say) 1100 Kbps then that's not good In this situation I'd personally try rebooting the hub to see if it re-syncs at a higher speed but some people may say this is a bad thing to do (another disconnect event). However if you see a high connection rate but a low IP profile then the profile is capping you. In this case delve deeper into the hub information (Advanced -> Status -> ADSL Line -> Details) and see how long the connection has been establshed, i.e. does it keep disconnecting. If it's stable then the IP value should increase after the three days. If the hub has already been sync'd at a high speed for three days then the IP profile may be stuck, or there may be other things going on such as line noise. The broadband people should be able to connect to your hub to perform tests on such things, but my experience was that they wanted to wait the three days first to see if it would sort itself out.
Hope this helps.

Great Service From Tech Support Adam #974024

This is a long one but to the point and thanks for taking the time to read!
Yesterday I spoke with 3 separarate Customer Service Agents at 3 separate times. No one knew the problem with my set-top box. Each rep kept sending my ticket issue to tech support, video groups, did power resets. Which is fine but none of these steps nor departments were able to solve my Fios problem.
Later on that evening I was contacted by tech Adam, which he as well asked me the same questions the 3 other agents had asked me earlier in the day. At that moment, I said to myself "Here we go again". As I sat and watched DVD's in the absence of my cable service I heard clicks and my set top box flickering messages and finally the time stamp displayed and all was good in the world. Cable was FINALLY back on!!
Seconds later I got a call back from the intelligent,troubleshooter Adam. He listened to my story and actually analyzed what I said and came up with an answer. Why couldn't the other 3 agents that spoke with tech support/video group earlier in the day figure this out.
We are all human but I felt that I needed to express the quickness and great satisfaction that I have experienced. Overall, the situation was rectified within 24 hours but the service received from Adam was most pleasurable. Not only because he was the tech that fixed the problem. But because he actually had a brain and let me know what his thought process was in coming to a solution.
For all you other verizon customers that have the problem with having your Fios suspended. Please let the tech know that he/she needs to also send a message not only to the set top box in your living room but to the other box (forgot the name) that is outside the house. MAybe its called the video box?
Again, thank you for taking the time to read this!

Wow, what a great experience! It's what we all expect of Customer Service and rarely get, so it is nice to know that Apple can do it.

DSL worse than dialup.... no help from tech support

about 3-4 weeks ago we started to need to reboot the modem MORE than the typical 3-4 times a day.Then our phone landline went out completely. Back within a day and since then, the DSL has been 100% useless. I run a speedtest and get 1.2. I get on chat with tech support (super fun by the way) and run the speed test a few more times and am told it's ok. (the speed magically goes up when I'm on chat..weird). Last time i was told to run a speed test it took 2.5 minutes to LOAD THE WEBSITE for the speed test.then the speed test results came back ant about 2.7 Mbps. I have no idea how i can have a decent speed test yet it takes dial up speed times to wait for pages to load.I used to be able to stream shows without issue. now it buffers for 90 seconds to watch 10 seconds of show.RIDICULOUS. I'm convinced our line was never fixed properly from the outage a couple weeks ago.Do I need to send in a repair ticket for 'noise on my line' to get service. "Ansari" over in India is not worth chatting with. Done wasting hours of my life chatting about a problem that needs fixed here. Last time i complained to the PA-UC about the frequent phone issues in our area, Verizon's official response was there were "mouse nests in our box that were causing the phone line outages". I have zero other options. Time-Warner won't run line out our way. Co-Ax won't come our way either.FIOS? ha yeah that'll never be an option. Satellite internet is slow and expensive. Cellular Mi-fi is barely tolerable. I have no idea what to do now to get something fixed.maybe the PA-UC or BBB needs notified again.

Hi buk542,
Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you. Please go to your profile page for the forum and look at the top of the middle column where you will find an area titled "My Support Cases". You can reach your profile page by clicking on your name beside your post, or at the top left of this page underneath the title of the board.
Under "My Support Cases" you will find a link to the private board where you and the agent may exchange information. The title of your post is the link. This should be checked on a frequent basis, as the agent may be waiting for information from you before they can proceed with any actions. To ensure you know when they have responded to you, at the top of your support case there is a drop down menu for support case options. Open that and choose "subscribe". Please keep all correspondence regarding your issue in the private support portal.

Have tried connecting my email account to my iPad...have had help from tech support from my server....everything on advance set up is correct, but iPad still says my username or password is incorrect. Anyone have any other suggestions? Tired of

I have tried connecting my email account to my iPad, had help from my phone company/server tech support. Everything is correct in the advanced settings...but my iPad STILL says my user name & password are incorrect. Any other suggestions?

I interesting note:
MAILBIRD uses port 993 for incoming mail but THUNDERBIRD uses port 143
When uses 143, it kept " checking capabilities...."
then I changed to port 993 (like in MAILBIRD), it said "connected to.....mail," but then "timed out"
Any idea please???? help....extremely frustrated...

My serial number for PS Elements 7 isn't working. I purchased it in 2011 and the computer that I was using it on broke. I finally got the download link from tech support but it keeps telling me my serial number isn't valid, now what?

I've been trying to figure this out for a long *** time now and it's getting seriously old. Anyone have any advice?

Hi,
Did you buy PSE 7 as a download or as a set of discs?
PSE 9 was available in 2011 so I suspect you might have the disc set as I doubt Adobe would be selling older versions.
I believe that in the days of PSE 7, the download version and disc version had a different range of serial numbers and the two could not be interchanged.
If your serial number is for a disc version, then you need the installation discs to install it on your new system.
Brian

Anyone else getting the runaround from tech support?

Roofers knocked the wires at my house so they're in front of a window. They still work fine, they're just ugly. So I called Verizon to see if they could move them, offered to pay for the service if necessary.
'Travis' told me he had to tell the local office they're a hazard to get someone to come out. I said they aren't a hazard, they're just ugly. He replied, that's fine, it's just what we tell them.
So he goes ahead with scheduling an appointment. After 20 minues on the phone, I ask him what' happens when a repair tech comes out and sees there's no hazard, won't they be aggravated and leave? He says, of course, they won't even take the ladder off the truck. Q: What's the point of scheduling an appointment, then? A: We have to tell them there's a hazard or the techs won't come out. Q: So will they do anything? A: No, not if there's no hazard. Q: So why would I want to waste my time waiting for an appointment when the tech will just turn around an leave? A: That's how we do it. It went on a lot longer than that, but you get the picture.
So, is Travis sup par, or is this Verizon's standard operating procedure?

I guess if the wires were hanging loose and sagging for some reason they would be a hazard and need to be fixed. Not saying to do anything, and be extremely careful if power lines are near by or involved.
If they are in front of a window they could be hazardous during a fire rescue attempt. Have them moved. If they refuse, contact the local fire department and explain your concern.

Constantly requests a newer version, yet no update is found for apps/music/videos/etc??

second generation iTouch, itunes being run on an early but up to date version of windows vista. the ipod will not sync apps because it requires the "iPhone 3.0 software update". i've searched for it, and it seemingly doesn't exist... help?

Hi. Check the link below.
http://support.apple.com/kb/HT2052
Stedman

Editing Audio from PP CS4 in Soundbooth coming back out of sync.

After cleaning up audio from PP CS4 using the "edit in Soundbooth" option. The audio comes back out of sync. How do I solve this?
thanks!

I am sorry for the confusion. When putting the playhead in the middle, the instrumental sounds as if somebody has slid it to the right. No, it does not start early and end late. It (the instrumental) is just at a later part of the song no matter where I put the playhead. For example, I put the playhead at a certain point of the song, and at that point the instrumental is sounding a part of the track located at an earlier location of the song (maybe a second or 2). There is no change in pitch...the instrumental sounds the same...it is just at the wrong location every time I put the playhead anywhere but the beginning of the song.

Blackberry Link for Q10 with Outlook Sync has very poor performance and not good Functionality

I am wondering if anyone has tested this software. Blackberry Sync software for my previous phones were wonderful. I can sync my contacts and calender in a very short time. With this new Blackberry Link it takes about 1 1/2 hours Plus to complete. And when it does complete - it duplicates entries which I did not want.
Plus what is missing is the following:
1. I am not able to say Update both Device and Outlook any longer. This functionality is gone.
My question: How does it do a two way sync if I only have a choice to use what I have on my phone or on outlook only
I want to be able to update my Outlook contacts with changes and addition I made on my Q10 phone and update my device with changes I made to Outlook.
Why did Blackberry remove this very flexible choice? Plus Blackberry Link has very poor performance.
I work for a large company and I do Enterpirse Software testing daily. Performance is the number one complaint for customers on top of the UI and functionality.

Thanks for the reply.
OS: Windows 8.1 Pro 6.3.9600 Build 9600
Link: 1.2.3.23
BB Desktop: 7.1.0.41
Anti Virus: Avast 140312-0
Firewall: None
A thing I noticed when I opened Descktop Software for the first time since the new Z30 is that the old application thinks it is looking for a Z30. I havent even opened the application since before I got the new device. The only way it could think I have a Z30 is if it is using a lot of the same files as Blackberry Link. That is some pretty terrible software development practices in my opinion. I'm going to take your suggestion and uninstall both apps, run a registry cleaner and reinstall BB Link and I bet it works a lot better afterwards.
EDIT 12 March 2014 7PM EST
Still all of the same errors with regard to syncing outlook contacts and Schedules. I will post all of the error messages I recieve here as I see them. Application is always started by connecting device with USB cable.
"Sync was unseccessful
Caught _com_error exception. Description(): Error in MAPILogonEx: MAPI_E_CALL_FAILED; Error(): -2147467259 (0x80004005); ErrorMessage(): Unspecified error; Source(): XCPCRdmptn.RdRDOSession"
REBOOT
Change to sync contacts only, 1-way sync to computer, always use device data
"Sync was unsuccessful
CPreferencesManager: Configuration Value for /Preferences/Account_1_65537/DevicePin not set in TransConfig.xml for translator RimBB"
REBOOT
Application went through the whole process and hung for about 15 minutes and then completed successfuly syncing contacts only.
Change to callendar only. Sync completed successfuly. No hang or errors. very quick.
A new recurring appointment on the device was not transferred to the computer.
Sync callendar again, completed successfuly.
Appointment is still not transferred to computer.
So far I've spent an hour tonight trying to sync my contacts and appointment changes from just one day. I'm not thrilled.

NEWS FROM TECH SUPPORT - UPDATED LINK COMING to SOLVE OUTLOOK SYNCING ETC

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