No alerts are being emailed...

Question

Oracle 10gR2 RHEL4
I am wondering why I am not getting any email alerts for tablespace full %age. I setup the email address and everything else but I don't get an email from OEM rather I get emails from my developers saying the tablespace is full :)
Any ideas? Could it be maybe because the owner is SYS? And if so, how could I change that?
Thank you.

Answer 1

o.k, here is what you do.
1) Log into the Grid-Control as SYSMAN and go the preferences tab.
2) On your left hand side click the Rules link.
3) Select the radio button for "Database Availability and Critical States" Rule and click the edit button.
4) Under the General Tab make sure it is checked for the "Make Public".
5) Under the Availability Tab make sure the check for "Metric Error Detected" is checked.
6) Under the Metrics Tab make sure you have all the required "Tablespace%" metrics added.
7) Under Methods make sure the check box for "Send me Email" is checked and click the O.K button.
The above steps should update the Notification Rule.
Now, you should log in to the OEM-GC as whatever user you want the notifications to be sent and follow the steps metioned below.
a) Log into the Grid-Control as user "XYZ" and go the preferences tab.
b) On your left hand side click the Rules link.
c) On the Right End side for "Database Availability and Critical States"-Rule make sure the "Subscribe Send Email" check box is selected.
d) Now click the apply button.
You should now be able to receive notifications for those metrics to that particular user.
-Suren