No response from Phone Support People !!

I recently purchased from Adobe a licence to run Adobe CC from my home computer- the nice man in Mumbai (or somewhere!!) said i would be sent (within the hour!!) an activation code number to load on my Mac to operate the software  — I'm still waiting . . . . .
I've tried calling using their 0508 number (from New Zealand) but get no response from the extension I'm asked to follow i.e. User support (even after waiting over an hour on hold!!!)
The Order number is [removed my moderator]
Any help will be appreciated as I need the CC for work
Max

Hi Max,
I would like to inform you that CC is a subscription based service. So, it does not required any Activation code or licence number if its purchased directly from Adobe.
1) You need to login [ https://creative.adobe.com/ ]
2) Sign in with your Adobe ID and Password
3) Click on Download centre
If it does not help then please contact Adobe customer support.
Adobe customer support number [http://helpx.adobe.com/in/contact.html].
Let me know if it helps.
Thanks!
Eshant

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    From: [email protected]
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    Subject: Maximum Activations Exceeded (no help from chat or phone support)
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