No use=No refund?

I have not been able to sign in and use the Creative Cloud for about a year. I could not sign in and kept getting kicked out.
During that time, I have been disabled and now can no longer afford to pay the new, higher subscription prices.
Is there any way I can get a credit for what I paid last year for the Creative Cloud?
I am now on a very limited income. Is there a discount for the disabled?
Christopher

Please follow
Cancel your membership or subscription | Creative Cloud
Return, cancel, or exchange an Adobe order
Regards
Rajshree

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Telling you to check your network is deceiving. I'...

Today I was greated with the bellow screenshot:
The reason this started happening is: Skype is actively searching for users of older versions and blocking them until the user updates to the latest version. In other words: Update or you wont be allowed to use Skype.
It does not matter if you are happy with the older version (IMHO: The newer versions are trash, in appearance and functionality), or if you pay for subscription use: Update or you wont be allowed to use Skype.
I know the above to be true, because I chatted with Skype Support to find out why -all of a sudden- Skype says my network has 'network errors' and I can not log in. Instead of saying: We are blocking you from using Skype because of your use of an old version.
Skype / Microsoft decides to block you while faulting your equipment. Really guys???
I'm sorry, but that -to me- is not a good thing. Not only am I dissatisfied with the latest versions, retaining the old version in order to continue using Skype, but now Skype intentionally blocks usage of a version that is (in all respects) still functional; AND blames you for not being able to log in.
Cancelling of my subscriptions has been initiated. No more paying for poor updates, performance, and deception.
For those interested, the chat session (I am removing numbers and links for my own privacy):
info: Please wait for an agent to respond. You are currently '1' in the queue.
info: Privacy Statement
You are now chatting with 'Kristian T'.
Kristian T: Hello! Welcome to Skype live support, my name is Kris,
Kristian T: If for some reason we get disconnected, please refer to this chat support link to be reconnected.
Kristian T: https://support.skype.com/support_selection
Kristian T: How may I help?
Cesar: When i attempt to log in with my android device, i am told to check network settings.
Kristian T: Got it.
Kristian T: Just to confirm. You were notified that you have to check the connection settings or internet settings of your Android device?
Kristian T: Is this the first time that this happened?
Kristian T: Are you able to connect to your Wifi connection without any problems?
Cesar: Yes, that is what it says, and this is the first day its happened.
Kristian T: Got it.
Cesar: I am chatting with you via my tablet, via wifi, at this time.
Kristian T: Before, were you able to Skype through that certain device?
Kristian T: I see.
Cesar: Yes, just yestetday, and very early in the morning
Kristian T: Would you be able to try to reinstall through playstore?
Kristian T: And kindly reset your Wifi settings. Try to forget the network connection then connect to your Wifi again.
Kristian T: Just to trouble shoot.
Kristian T: Let me know what happened Thank you.
Cesar: I am using 3.2.0.66xx. If I uninstall and install from playstore, it will give me a newer version.
Cesar: I am also chatting with you now from the device i use for skype.
Kristian T: Yes it will.
Kristian T: The latest version for Android.
Cesar: I do not want the latest android version.
Kristian T: I understand that. To be able to find a fix for this we need to trouble shoot Cesar. Because our Skype team cannot instantly fix this from our end. We need to trouble shoot.
Kristian T: How about the Android 4.0
Kristian T: May I know your exact device Cesar?
Cesar: Android version on my tablet is 4.0. Skype is 3.2.0
Kristian T: Got it.
Cesar: My tablet is, galaxy tab 2, 7inch.
Kristian T: Okay.
Kristian T: One moment. Let me confirm this with our developers.
Cesar: I just cleared all data, and force stopped skype. Still will not let me log in.
Kristian T: I already confirmed this Cesar. As of now. Skype developers are implementing the new version to all Skype users to All android devices and other OS , They were firm about this because this is with the Skypes terms of use. That when a user signs up with Skype they fully agreed on the terms that our Skype developers implemented.
Cesar: You are not making any sense. Please clarify
Kristian T: Bottom line Cesar. Skype developers does not want previous versions of the Skype application anymore.
Kristian T: That's basically it.
Kristian T: It is their decision.
Cesar: What does that have to do with my use of what i have installed on my tablet?
Kristian T: They can track users that has the previous versions installed on their devices. They are now retiring the previous versions of Skype. And it cannot be used anymore. This is the updates that was given to us by our Internal Skype developers.
Cesar: So, what you are telling me is, that even though i have 3.2.0 installed on my tablet, the developers are targeting and blocking me from using 3.2.0??
Kristian T: Yes.
Cesar: And you are sure about this?
Kristian T: Yes.
Kristian T: you can confirm this with our specialist.
Kristian T: Do you want a direct link to get to them Cesar?
Cesar: Please provide a link for them, and a link to initiate a full refund of my recent account subscription.
Kristian T: Got it. One moment Before I provide you the link to get to them. Anything else that I can assist you with aside from this Cesar?
Cesar: If you have any information on subscription cancellation with full refunds.
info: Your chat transcript will be sent to ###*****### at the end of your chat.
info: Your chat transcript will be sent to ###*****### at the end of your chat.
Kristian T: For the refunds, if it is not used and within the cooling off period it can be valid. Skypes terms of use for refund policy of Skype. But you can still request for it if it is going to be valid. Link is >> https://support.microsoft.com/skype/hostpage.aspx?language=en&locale=en-us&oaspworkflow=start_1.0.0....
Kristian T: Thank you for chatting with me. A loyal customer like you is helping Microsoft to grow through providing continuous feedback Thank you for chatting with us. You can be routed to a survey. Thank you for contacting Skype Live support and giving us the opportunity to assist you. It has been a pleasure working with you today. Thank you and keep safe!
Kristian T: Service request number: #######

Bingo. This is exactly what happened to my old version of Skype for Android.
I am using 4.0.0.17847 on my Android Phone. It worked *flawlessly* for a very long time since I started using it in late 2013. A few days ago, POOF! Broken.
I tried many things, I even went as far as Factory Resetting my phone (!), flashing firmware and even, get this, ripping out the Android 4.2 ROM my phone came with using Recovery Mode and Flashtool, nuking the memory, flashing Android 4.3 and still nothing. Turns out Skype was indeed blocking older versions. What a waste of 9 hours that was.
So I was forced to install the "latest" version. What a piece of disorganized cluttered crap. Where chats were actually readable in 4.0, they were oversized and totally broken in the latest version. Uninstalled, and looking for a workaround.

Can I exchange my iPod?

I just got a new iPod and I realized it didn't have a back camera, only a front-facing one. I want to exchange my iPod for the iPod that does have a back camera and a front-facing camera. Can I do that? Will there be a charge?

If it is less than 14 days since your purchase, take it back for a refund. Apple has a 14-day no questions refund policy. If you did not buy from Apple you will have to check the refund policy of the retailer.
Then use the refunded money to buy what you wanted.

Lost iPod..transfer warranty?

I have recently lost my iPod and understand that it is not covered under my warranty.
I am looking to buy a new one.
Is it possible that when I buy my new one that I am able to take the warranty from my lost one and apply it to my new one?
I would hope they could take my old one off and replace it with my new one since I won't be using my old one since being lost.

What they will do is refund you a pro-rated amount of your initial warranty which you then could use the refunded amount towards the purchase of a new warranty.

Microsoft office problem on MacBook Air

I had Microsoft Office installed when I bought my new MacBook Air. First time I used PowerPoint it froze when I tried to access Clip Art browser. A little coloured spinning dot came up and continued for ages and I had to reboot several times. I brought it back to retailer and they rang Apple support who say it is a Microsoft problem. I have been fobbed off the retailer even though they installed it. I paid a lot of money for this and am very unhappy that nobody can help me. Has anyone else had this problem?

Hi Marlane1,
Yes, I am actually from Australia, so I try to use American numbers and laws to help people, as America would have a substantial majority of users on this site.
I agree that the Company that you bought it from needs to take responsibility and give you a refund.
This website states your consumer rights, they are pretty much identical from ACCC (Aus version) FTC (Us version). Yours would come under a faulty good and under your law, they must give you a refund. Then using this refund purchase it from Apple Store closest to you.
Apple cannot do much as it is not downloaded from them or the App store however, if you take the laptop in, they might have a look? Depends on how happy they are!!
Good Luck and remember your consumer rights: https://www.gov.uk/consumer-protection-rights
Anything that a sales person says to you, can be used as a guarantee and therefore you can say that you asked them to do it for the reason of issues, they did that therefore as they did this they have to fix or replace.
iBenjamin Crowley

Good afternoon! What to do if forgot an access code for write-off of money from the card?

Hello!!!
What to do if fogot an access code for write-off of maney from the card?

If you made in app purchases in a game, and you did not receive the "items" you paid for, contact the developer of the game. If you are unable to receive support from the developer, you then should contact the iTunes store and inform them that you did not recieve the purchased content.
IF iTunes store support refunds the money that you spent, I would suggest you NOT use the refunded money for the same items, as you may not receive a refund for the same thing again.
Good Luck.

Major help needed with date problem

hi everyone, I have been working on this problem for so long, my brain is completely fried, really. the part of the project I have listed is just one of larger program that I have all figured out; this is the last part and I am just struggling to come up with a start. I think i need to use a for loop, but not quite sure.
HERE IS THE PROBLEM:
(2)     Prompt the user for a premium amount (in dollars and cents, but assume the user does not enter the $ sign), a start date and an end date for a policy term, and an effective date for a policy cancellation. Dates should be entered with three separate prompts for year, month, and day, in that order. Month will be a number between 1 and 12, and year will have 4 digits. Assume any pair of dates is possible, between January 1, 1900 and December 31, 2200. You may assume that the user always enters a valid date. You may also assume that the user enters a start date that is before the end date. Assume the cancellation effective date is between the start and end dates. You may also assume that the premium amount the user enters is a valid number.
(5)     Using the start date, end date, premium and a desired refund amount (entered by the user), calculate the cancellation effective date required to produce an amount equal to or slightly larger than the desired refund amount
if anyone is looking for some major duke stars, please post here . . .

(5)     Using the start date, end date, premium and a
desired refund amount (entered by the user),
calculate the cancellation effective date requiredto
produce an amount equal to or slightly larger than
the desired refund amountCan you describe in precise detail--clear enough so
that somebody who had no idea about this problem or
the process could do it--the steps you'd take to do
this without regard to Java?If I understand correctly, you need to find out what percentage of their policy they want to use (the refund they want back tells you what percentage of the premium they want back, so the rest is what they want to use). Then use that percentage to calculate the number of days they would have to use the policy to get that refund (you already know the total days, so total days * percentage = days until refund). Then you just need to find out what day is that many days after the start day. that would be when they would cancel. Hopefully that makes sense. I am still trying to have it make sense for me. I can't figure out how to code this.

Iphone 5c assistance doubt

Hi all,
After 5 months of struggle with my carrier over a faulty huawei phone, I got them to refund me. I had to use the refund in their store so I though the best way avoiding dealing with them again was to buy an apple product as it is known for having a pretty good customer service.
So about a month I got a brand new green 5C and became a happy smartphone owner again (5 months with a borrowed phone is very annoying).
But now my iphone's screen is clicking when pressed. It started on the bottom left and has now spread to the middle. So I guess I have to take it back.
My question is,am I required to go the carrier's store or can use one of the Apple certified stores available in the city. As you can imagine I will try to avoid going back to the carrier at all cost.
Note: There are no official Apple stores available.
Thank you

Check with your carrier.

Points not retunred

I purchased a moto 360 online using cerificates and it ended up being defective. I returned it and since the store didnt have another one I purchased another online using another buch of certificates. The second moto 360 was also defective and needed to be returned. The first points used were refunded while the second set never was. I spoke with customer service over a week ago for more than an hour trying to straighten it out. I had my doubts that it would get resolved but was told the points would be refunded in 5-7 business days. We are past that and still not fixed. I do not wish to waste another hour on the phone trying to resolve. case # for customer service call is {removed per forum guidelines}. I have pin #'s as well from the transactions.
please help

Good afternoon Speedy350z,
Thank you for taking the time to post to the forum!
I do not want you to have to spend another minute on the phone either, so let me see what I can do to further assist. It can usually take between 3 - 6 business days for a certificates point value to repost to a member's My Best Buy™ account following a return or cancellation. From what I can see, the points for the second batch of certificates have reposted but not the points for the first certificates.
I do apologize for any inconvenience you have experienced thus far, and I would like to go over your My Best Buy™ account with you in great detail and to make sure that your points balance is up-to-date, so I will be sending you a private message. To check your private messages, you will want to login to the forum and click on the little yellow envelope at the top of the page.
Returns When a My Best Buy™ Certificate was Used
I hope you have a great rest of your weekend.
Derek|Social Media Specialist | Best Buy® Corporate
Private Message

Unlimited Europe subscription to unlimited world

Can you please let me know if I can change my unlimited Europe subscription to a World subscription, I have paid for the Europe subscription for 12 months and would just like to pay the difference.
looking forward to your response.
Lee

Hi, Zorbatextiles, and welcome to the Community,
Simply cancel the subscription you no longer need; it will remain active until the end of its term. In other words, if it is a monthly subscription, and you cancel it, the subscription will cancel on what would have been its renewal date.
Then, start the new subscription you originally intended.
If you have not used the first subscription, you could feasibly apply for a refund by contacting Skype Customer Service. However, please note that Skype's Terms of Use and refund policy do indicate that Skype does not refund anything on a pro-rata or per diem basis.
Kind regards,
Elaine
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

Sudden inability to sign in.

It seems this has been lightly touched on in other topics, but never exactly, and no solutions in those threads have helped. Anyway, as of two or three days ago, Skype randomly signed me out and I have yet to be able to sign back in since. I get one of two messages-- either it says that I cannot be signed in at this time, or my details are incorrect. The latter of which is false, so that can't be the problem.
Any ideas on how to fix this? I'm signed in on a laptop just fine; it's simply my phone that can no longer be signed in.
Solved!
Go to Solution.

Hello, if you are like me, and use an older version of skype, you are no longer able to use the old version and MUST upgrade to the newer version. Skype is actively blocking older versions of their software, forcing you to upgrade. They search for the old version, unlog you, then block you from signing back in.
I took a screenshot of one of my error messages, notice how they do not say what they are doing within the pop-up message. They are faulting your equipment, instead of just saying what they are doing: blocking you.
I was just on a chat session with Skype Support, and the following transpired (I am removing numbers and links for my own privacy):
info: Please wait for an agent to respond. You are currently '1' in the queue.
info: Privacy Statement
You are now chatting with 'Kristian T'.
Kristian T: Hello! Welcome to Skype live support, my name is Kris,
Kristian T: If for some reason we get disconnected, please refer to this chat support link to be reconnected.
Kristian T: https://support.skype.com/support_selection
Kristian T: How may I help?
Cesar: When i attempt to log in with my android device, i am told to check network settings.
Kristian T: Got it.
Kristian T: Just to confirm. You were notified that you have to check the connection settings or internet settings of your Android device?
Kristian T: Is this the first time that this happened?
Kristian T: Are you able to connect to your Wifi connection without any problems?
Cesar: Yes, that is what it says, and this is the first day its happened.
Kristian T: Got it.
Cesar: I am chatting with you via my tablet, via wifi, at this time.
Kristian T: Before, were you able to Skype through that certain device?
Kristian T: I see.
Cesar: Yes, just yestetday, and very early in the morning
Kristian T: Would you be able to try to reinstall through playstore?
Kristian T: And kindly reset your Wifi settings. Try to forget the network connection then connect to your Wifi again.
Kristian T: Just to trouble shoot.
Kristian T: Let me know what happened Thank you.
Cesar: I am using 3.2.0.66xx. If I uninstall and install from playstore, it will give me a newer version.
Cesar: I am also chatting with you now from the device i use for skype.
Kristian T: Yes it will.
Kristian T: The latest version for Android.
Cesar: I do not want the latest android version.
Kristian T: I understand that. To be able to find a fix for this we need to trouble shoot Cesar. Because our Skype team cannot instantly fix this from our end. We need to trouble shoot.
Kristian T: How about the Android 4.0
Kristian T: May I know your exact device Cesar?
Cesar: Android version on my tablet is 4.0. Skype is 3.2.0
Kristian T: Got it.
Cesar: My tablet is, galaxy tab 2, 7inch.
Kristian T: Okay.
Kristian T: One moment. Let me confirm this with our developers.
Cesar: I just cleared all data, and force stopped skype. Still will not let me log in.
Kristian T: I already confirmed this Cesar. As of now. Skype developers are implementing the new version to all Skype users to All android devices and other OS , They were firm about this because this is with the Skypes terms of use. That when a user signs up with Skype they fully agreed on the terms that our Skype developers implemented.
Cesar: You are not making any sense. Please clarify
Kristian T: Bottom line Cesar. Skype developers does not want previous versions of the Skype application anymore.
Kristian T: That's basically it.
Kristian T: It is their decision.
Cesar: What does that have to do with my use of what i have installed on my tablet?
Kristian T: They can track users that has the previous versions installed on their devices. They are now retiring the previous versions of Skype. And it cannot be used anymore. This is the updates that was given to us by our Internal Skype developers.
Cesar: So, what you are telling me is, that even though i have 3.2.0 installed on my tablet, the developers are targeting and blocking me from using 3.2.0??
Kristian T: Yes.
Cesar: And you are sure about this?
Kristian T: Yes.
Kristian T: you can confirm this with our specialist.
Kristian T: Do you want a direct link to get to them Cesar?
Cesar: Please provide a link for them, and a link to initiate a full refund of my recent account subscription.
Kristian T: Got it. One moment Before I provide you the link to get to them. Anything else that I can assist you with aside from this Cesar?
Cesar: If you have any information on subscription cancellation with full refunds.
info: Your chat transcript will be sent to ###*****### at the end of your chat.
info: Your chat transcript will be sent to ###*****### at the end of your chat.
Kristian T: For the refunds, if it is not used and within the cooling off period it can be valid. Skypes terms of use for refund policy of Skype. But you can still request for it if it is going to be valid. Link is >> https://support.microsoft.com/skype/hostpage.aspx?language=en&locale=en-us&oaspworkflow=start_1.0.0....
Kristian T: Thank you for chatting with me. A loyal customer like you is helping Microsoft to grow through providing continuous feedback Thank you for chatting with us. You can be routed to a survey. Thank you for contacting Skype Live support and giving us the opportunity to assist you. It has been a pleasure working with you today. Thank you and keep safe!
Kristian T: Service request number: #######
So, that is likely the reason you are experiencing a login issue with your device IF you were using an older (and better) version of Skype.

Convert subscription skype credit

Hi, I'd like to convert my subscription to skype credit because I need to call mobile numbers and the subscription account prohibits that. I have only used my subscription for a few calls. Please help.
Katherine

it is not possible to convert credit to subscription. Yet, if the conditions are met, I think you can request for your credits to be refunded (then later on use the refunded funds to purchase a subscription).
Below is the link where you can see the requirements and instructions on how to request for a refund;
https://support.skype.com/en/faq/FA297/how-do-i-request-a-refund
IF YOU FOUND OUR POST USEFUL THEN PLEASE GIVE "KUDOS". IF IT HELPED TO FIX YOUR ISSUE PLEASE MARK IT AS A "SOLUTION" TO HELP OTHERS. THANKS!
ALTERNATIVE SKYPE DOWNLOAD LINKS | HOW TO RECORD SKYPE VIDEO CALLS | HOW TO HANDLE SUSPICIOS CALLS AND MESSAGES

How to repay Investment Support on the asset? thru which TTY?

Hello guys,
Have anyone used TTY J01/J02 to repay investment support? Because SAP does not allow you to configure custom TTYs under tcode AO83 for repayment of invest. supprt. and J01/J02 uses TTy group 52 "Extraord. write-off invest supprt" which gets classified as unplanned depreciation under Area 41 instead of reducing the Investment support posted under same area 41. Is this the correct way of repaying/refunding?
If not, what TTY to use to refund or repay the support (either partially or fully) and if there is any way to customize TTY specially for repaying/refunding this support.
Open for any suggestions.
Thanks,
Kartik.

Hi Kartik,
You have first to Define Investment Support Measures. In the asset in the tab allocation you have to fill in the investment support area.
When you save this it will create direct a transaction type that you have to use:
In our case I have:
I1     Investment Support Area 81 US GAAP
I2     Investment Support Area 82 LO GAAP
Created the transaction types:
EI1     Investment Support US and LOCAL GAAP
EI2     Investment Support LOCAL GAAP
With EI1 I post in I1 and I2 and with EI2 only in I2
When you want I can sent you some screen shots (see me bussines card how to contact me)

Please i went back a refund i use my account without a credit card than i purchase a app with 200 dollars and it was purchased an d my account do nest have a credit card

please i went back a refund i use my account without a credit card than i purchase a app with 200 dollars and it was purchased and my account does not have a credit card and the money was taken from the credit card

Contact iTunes:
Apple - Support - iTunes - Contact Us

I have been trying to find a way of contacting you by e-mail so that I can write to you about a problem I have. Could you please give me an e-mail address to use for problems or refunds from i-tunes? Many thanks

I have been trying to find an e-mail address for Apple problems that are not on your list of questions usually asked. Could you therefore let me have an e-mail address for being able to sort a problem I have with i-tunes purchasing for audo books as I by mistake downloaded a book instead of an audio book and would like a refund for The One I Love by Paul Pilkington so that I can download the audio book. This is the first time that I have used this facility and I obviously got confused with books and audio books, I need audio books because I have an I Pod Nano and I like to listen to my books on this. Look forward to your reply.
Regards, Sandra

Sandra,
See this Apple support document for information on reporting an issue with your iTunes purchase.
http://support.apple.com/kb/HT1933
B-rock

No use=No refund?

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