Notifications to outlook ??

Hi All,
In my assignment , approver is approving or rejecting through a cusomized screen.Now I want to send some approve or reject notifications to outlook of  all the agents involved in the process .
Can anyone please suggest how to take care of getting emails corresponding to users and sending notifications to outlook ...
All help will be highly appreciated...
Thanks
Priya

Hi Priya,
To have e-mail notifications to be sent to outlook or anyother e-mail client, best possible approaches to be used are
1. Using report RSWUWML2
2. Using 'Extended Notification' functionality with Business Workflow - configurations using SWNCONFIG, SWNADMIN, SWN_SELSEN
You can find more information on this in link https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/f01448bb-324f-2a10-fe96-cb36c26a3089
However we can also achieve the same in a different way using 'Send Mail' step in Workflow. Again we can use any of the following
1. Identify the people ( Selected Agents ) who should receive the e-mail notification
2. Find out the e-mail address of the agent ( you can write a new method on your BO) , you can use BAPI_USER_GET_DETAIL , execute with userid as input and e-mail will come out in output table parameter ADDSMTP
3.Create a send mail step in your workflow like below
       a. create a new task with reference to BO Method SELFITEM.SENDTASKDESCRIPTION
       b.in the 'mail' tab of your send mail step select 'Receipient Type' as 'E-mail Address' , select 'Expressioon' and use the variable which has the 'e-mail adddress' found in the above step.
There is another simple approach with out finding the e-mail address, its like below
1. Create send mail step, select Recipient Type as 'Organizational Object' and you can choose any option 'User' / 'Position' based on requirement.
2. This actually send a document to SBWP
3. Now in user's SBWP Office Settings , go to 'Automatic Forwarding' , create an entry as 'e-mail address of the user' say ( [email protected]) and type as 'Internet Address'. You can also mention date from and to in which this option should be active. You can also set so that original document from SBWP can be removed once it is forwarded to mentioned e-mail address.
4. If some specific user do not want have e-mail notifications to be sent we can deactivate automatic forward option to him.
This works fine !!
However for above all, we should have SCOT configurations done correctly.
Hope this helps you to solve your problem.
Thanks and Regards
Krishna Mohan

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