Order confirmation mail.

Hello,
I have functionality requirement... to send out an order confirmation mail to the customer once the sales order is raised.
We are using CRM 4.0.. ISA. I have configured the action profile using the wizard. But while executing the profile.. i ma having an error in the smartform functional module....
Could any one you please suggest me how to configure the order confirmation thru mail.. action profile,,,,
Thanks in advance
vamsi

HI
For Action profile you have to creat an Action profile with action definition and processing type which would be Smart form Mail.
For processing type smart form mail you have to add three input fields. i.e.
1.Form Name-- CRM_REMINDER_MAIL_01 (For quotation>Order)
2.Source Class-- CL_DOC_PROCESSING_CRM_ORDER
3.Source Method-- CRM_ORDER_EXEC_SMART_FORM
This code will generate the action with smart form mail.
Do it it will solve ur problem
Thanking you
Utkarsh

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Send Order confirmation form as PDF in email on Order Save on webchannel

Hello,
I am developing a smartform for Purchase Order in CRM. When end user will save order on Internal sales webchhanel , order confirmation mail shoud be triggered to customer with smartform in PDF format.
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Hello Madhura ,
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Mail text in order confirmation output

Hi, SD gurus:
In our SAP system, order confirmation output is currently sent to customer via email with PDF attachement, works perfectly. Email has proper title (order number), order confirmation PDF attachment, but without any content in the mail body.
User has requested to including a following text in the mail content body - "For terms and conditions, please visit our website.....".
I did following: In IMG config -> maintain output type, under output types, folder "maintain title and text", i maintained the above text. However when the order confirmation is sent, it still only has the mail subject, and PDF attachment, the text that i maintained is not appeariing in the mail content body.
Please advise whether i missed anything?
Many thanks,
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Hi, Sai:
Thanks for your reply. I will try this function module. But before that, is there a way to achieve this through standard config? I thought there is a way to do it in config. Would you know whether what i did was wrong?
i went to IMG -> xxxxxx -> maintain output type -> go to the order confirmation output type, and then double click "mail title and tex", then click green arrow back, and has the screen to maintain the language, text and document title, i add text "fof terms and conditions, please visit xxx" in the text field. I though this text field is where the mail body text comes from. Is there anything i did wrong?
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To create varaibles in Mail Forms for Order Confirmation

Hi All,
I am having an requirement to send an email for order confirmation with some customer dependent data and some product data to be sent along in the mail, This has to be done through action.
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I haven't got any order confirmation e-mail from Adobe and cannot install Photoshop due to no serial number information.

Please give me order confirmation e-mail so that I can install Photosho.
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お世話になります。オーダー確認のメールが届かずフォトショップをダウンロードで購入したのですがシリアル番号の情報がないため入力出来ずインストールできません。
iPadから送信
2015/01/27 16:58、Chikuromochi <[email protected]> のメッセージ:
I haven't got any order confirmation e-mail from Adobe and cannot install Photoshop due to no serial number information.
created by Chikuromochi in ダウンロード、インストール、セットアップ (Japan) - View the full discussion
OW72247756さん
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Sending order confirmation to E-mail

Hi Experts,
I need to send the order confirmation to E-mail for different customers. The e-mail id is same but i have to send to 300 different customers.
Is there any option available in SAP to do this otherwise i have to trigger the output manually for this 300 customer numbers.
Please help

Hello Raghu,
I need to send the order confirmation to E-mail for different customers. The
e-mail id is same but i have to send to 300 different customers. Is there any
option available in SAP to do this otherwise i have to trigger the output
manually for this 300 customer numbers.
I have a question here with reference to your questions of triggering a Order confirmation E-Mail --> Could you please explain the business reason of triggering E-mail to same recipient multiple times ? Just think over it...Sending E-mails for 300 number of Customer on a single E-mail ID is not making any sense.
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1:- Please reach out to Technical consultant and try developing a program which will have selection criteria of Sales Order, Customer ID, Output Type and Number of execution as selection screen which in turn will call the driver program and trigger the Email 300 number of times.
Kindly update the forum after you carry out this exercise.
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No Order Confirmation E-mail

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Hello bootyful-
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HI Tom ..
It can take several business days to receive a confirmation mail from Apple and since they are probably inundated with orders for the iPad 3, might take longer, and take into account we're into a weekend.
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Hi,
i n sales order while we save a confirmation mail goes to cutomer.but in case of one customer it failed in output in edit option it is showing yellow signal and email id also maintained in cutomer master .for all other customer its ok.i m new to this could you plz suggest me and provide me the settings .
Reagrds,
Debesh

Hi Debesh,
Please go to NACE t-code in order to configure output determination, if customer master is ok for output control . in that screen, Firstly you should select V1 output control for order confirmation ,and go in your output condition records for your output control adn create a condition record for your access sequence (ıthink there is no condition record or correct condition records for your specific customer.)
When creating condition records, you should define customer number+ SP- partner function +message trn. medium-5, dispatch time- periodic job, immediate, or etx...
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Hi Experts
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[Check out this Wiki|https://wiki.sdn.sap.com/wiki/display/ERPLO/OutputDeterminationOverview]
If this isn't enough, search for Output Determination and read some of the other threads about it.

Getting confirmation mail after sending PO to a supplier

Is there any fuctionalality of getting confirmation mail after the vendor receives a purchase order (output condition is set for the PO medium is external send).If yes, who will get this confirmation mail , the creator of the PO or the buyer of the purchasing group??

A purchase order response (POR) can be created in response to a purchase order (PO) in the Enterprise Buyer System if
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Sales order confirmation to the customer through email

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I have configured output type z101 for sales document.Here I selected transmission medium 5 for 'External Send' . After that I completed output determination procedure as same steps and testing purpose I opened VA02 and goto Extras> ouput>Header>Edit>
here I entered ouput type ,medium 5(External Send),partner,language.
My issue is
Whenever I created(saved) the sales order then immediately order confirmation goes to the customer emailid. customer email maintained in customer master(xd01).
Please inform the what are the required settings using SCOT Transaction. This is the urgent need.
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Please have a look at the note 455140.
Also look at the following weblog.
/people/thomas.jung3/blog/2004/09/08/sending-e-mail-from-abap--version-610-and-higher--bcs-interface
Message was edited by: Vinod C

SUS Purchase Order Confirmation notification (or alert) is possible ?

Hello,
We work on a SRM 5 release with a classic scenario.
We use the EBP-SUS supplier collaboration scenario (clients are different for SRM and SUS).
The purchasing document flow is describe below:
1- SRM Shopping Cart
2- R/3 Purchase Request (then, SRM SC history is updated with the PR number)
3- R/3 Purchase Order (then, an IDoc is sent to XI which generates a XML document sent to EBP-SUS in order to create the corresponding sales order - SRM SC history is updated with the PO number).
4- Then, supplier can confirm or reject the PO received. So, the SUS Purchase Order Confirmation is generated and sent back to R/3 ( via XI)
5- R/3 PO is updated with the posted PO confirmation (you can see the confirmation control key AB in the 'Confirmation' tab of the PO item concerned).
My request is to send a notification to the requester's mail client in order to inform him that supplier confirmed or rejected the PO.
I noticed that notification receivers definition is possible in SPRO, but only for "Process Purchase Order Response". I guess this notification is for BUS2209 (SRM POR) and not for BUS2232 (PO confirmation for SUS).
That's why i cannot use it: can anyone confirm this ?
As alternative, i tried to use alert management in SPRO (in the SUS client) for BUS2232 with sub-category of event SRM_SUS_PO_CONF in ALRTCATDEF transaction for SRM Alerts, but it does not work (even if i schedule report RSALERTPROC ).
Does anyone have a suggestion regarding my customizing ?
Finally, when PO confirmation is posted in R/3 (step 5 seen above), the SRM SC history is not updated with the PO confirmation number: is this the standard way ?
If yes and that the described notification (alert) customizing i indicated above are not possible, does it seem i will have to develop a specific notification process in R/3 when R/3 PO is updated with its PO confirmation coming from SRM-SUS ?
Thank you for your help.
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Laurent.

Hello Nagarajan,
>
> Looks like your intent is to notify the Shopping Cart requestor about the PO response that happens in the Back end system!
> This looks strange but then it is really required if you have a common buyer in SRM and MM.
>(...)
Requester being the initiator of purchasing document flow, custumer request is to alert him about supplier POR.
If i send my notification from R/3, i will get Requester name at R/3 PO item. Then, by a RFC call to SRM, i will get his data to generate my e-mail.
>
> The following approach can be adopted:
> 1.Purchase Oder Response Message can be pulled out of the XI thro a technical routing into the SRM which will post the Purchase Oder response in the SRM ( SRM PO will be updated)..There could be some issues with the variance POR and the status of the POR but that can be handled..
>(...)
I cannot do this: PO does not exist in SRM as we are in classic scenario.
>
> I am unsure of the Alert Management.. but I heard there should be a way for that also..
> (...)
I carry on checking this solution
>
> You can raise an OSS Message for the same pls.
>(...)
Don't have time for this and SAP will answer that this is consulting and not support
I will also verify if i can find a BAdI dedicated to SUS Purchase Order Response and use it to generate my e-mail from SUS client (or maybe some enhancements).
Regards.
Laurent.

Order confirmations will be sent to customer by email and also through pdf

Hi Experts,
Can you explain what are the config to do firstly the order confirmation should be converted to pdf format and this will be sent to customer by email.
Thanks in advance
Edited by: kumaar palani on May 2, 2008 3:15 AM

To convert to PDF , Program name : RSTXPDF4.
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Order confirmation mail.

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