Outlook 2013 not warning of oversized email

We have a 10MB limit for emails on our server. We host but not on an Exchange server. I have a few Users who are NOT getting the warning that their email message is over the limit from Outlook. Outlook sends the email instead of placing the email in the
Outbox and the User assumes the message is gone. The server actually deletes the email but the User still doesn't know that. Any ideas why Outlook is not warning with the prompt?

Hi jpwesty55,
Might be these given links can help you more:
http://arstechnica.com/civis/viewtopic.php?f=17&t=1115668
http://social.technet.microsoft.com/Forums/en-US/a2f1e34c-8a3e-4ae3-9903-c3c68fbddb3a/outlook-2013-not-warning-of-oversized-email?forum=outlook
Note: Improve community discussions by marking the answers helpful.
Thanks
Clark Kent

Similar Messages

Outlook 2013 won't auto-save emails if encryption or digital signature is enabled.

In Outlook 2013, I recently noticed that although I have Autosave enabled, I never get drafts autosaved. The option is located in File > Options > Mail > "Save Messages" section > "[ ] Automatically save items that have not been
sent after this many minutes [3]."
Experimenting with why I have lost 2 long emails after system crashes, I discovered that Outlook 2013 will
only automatically save emails if the Encrypt and Sign buttons are turned off. By default, I enable both in our corporate environment. So I never benefit from auto-save. I've changed the Autosave location and tested various other settings to
no avail. But Autosave always works fine if there's no digital signature or encryption enabled.
Has anyone else encountered this? Is this a bug?

Hi,
I just tested on my Outlook 2013 and experienced exactly the same.
This is pretty much by design, actually you may find you are even unable to manually save these emails as drafts if encryption or digital signature is enabled. I can also confirm some email service providers don't allow saving Encrypted Emails
as drafts either, so this is not a bug but how it works in Outlook.
Regards,
Melon Chen
TechNet Community Support

Outlook 2013 not connect with Exchange server 2013 in internal network

Hello All,
I Have two Exchange server 2013 in our environment. Both server install mailbox and CAS role. After configure exchange server 2013, Outlook 2013 not connect in internal network. I have configure outlook manually. i tried by using the suggestion from blog
but not work. Outlook show that Server cannot connect/ server name could not be resolved. in outlook setting i also put exchange proxy setting. In exchange admin center i have changed the OWA, OAB, Auto discover name. But still not work.
I know that outlook can be connect from external by using ssl certificate and publish outlook anywhere but i did my configure from internal network.
Can you please suggest as soon as possible.
Thanks,
Parvez

Hi,
Firstly, I’d like to explain, same with external users, internal users use Outlook Anywhere to connect with Exchange server and use Autodiscover get all settings.
Thus, let’s try the following resolutions:
1. run the following command: get-clientaccessservice |fl autodiscoverserviceinternaluri
2. check if the host name in the above URL is in the DNS server and there is a DNS entry about the host name points to the proper IP address.
3. Check if the above host name is in your certificate.
Thanks,
Angela
Angela Shi
TechNet Community Support

Outlook 2013 not responding when creating a new email item in Windows 8

This issue occurs intermittently. No add-ins are running. No anti-virus programs are running. Outlook does not respond and it must be restarted. This issue also affects reply email items and forwarding email items as well.

Hi,
Which type of email account are you using? POP3, IMAP or Exchange?
If you are using a POP3 email account with an Exchange server account configured in the same profile, this issue may happen because the
delivery folder selection is corrupt and you are referencing a nonexistent folder. To fix it, in Outlook 2013, click on the File tab >
Info > Account Settings > Account Settings > Highlight your POP account, then click Change Folder. Select a proper folder to deliver to. For more information, please refer:
http://www.slipstick.com/problems/outlook-crashes-when-you-reply-or-create-a-new-message/
If above didn't apply, please follow the steps in the KB article below to troubleshoot the issue:
http://support.microsoft.com/kb/2652320/en-us
Hope this helps.
Best Regards,
Steve Fan
TechNet Community Support

Outlook 2013 not receiving emails I get on my iPhone

Hello Everybody! Recently I updated my laptop to Windows 8.1 and got myself Microsoft Office 2013. I am having an issue with Outlook I am not being able to solve. Thing is that all the mails I get from my hotmail account to my iPhone are not reaching my
Outlook 2013 after I have synced it with my mail.
Master tip: the last mail I have received in my outlook is from September 7 2013, the exact date I first got my iPhone and synced my mail with it. I am more than sure that my iPhone is not letting Outlook receive the mails I get when they reach my cellphone.
Please help! I love using Outlook in my work and would like even more to use it at home, it's very useful.
Thanks in advance to anybody that reads this

Hi Fernandomfs,
If you are connected with POP3 account and using various devices to download emails from the server, then it can create such disturbance in accessing emails. After downloading emails from the server, it get deleted them from the email server.
To fix this issue, enable the function “Leave a copy of messages on the server” dialog box from the account settings option. By enabling it and defining time period, you can even access those emails from the other application like Phone, tablet
etc.
Take a more brief view:
http://www.msoutlook.info/question/160
Note: Improve community discussions by marking the answers helpful.
Thanks
Clark Kent

Missing emails on Outlook 2013, not happy.

Bought a new PC and on previous PC was using Outlook 2010, new PC uses Outlook 2013. After synchronising with the server I have emails dating back to 2009, which is fine, but there are a lot of emails missing from Nov 2014-Mar 2015. No matter
how many times I hit send/receive they just dont show up in Inbox. How can I get these emails back?

Hi
As per the information and details provided by you, to solve the issues of missing emails in Outlook 2013, please follow these steps: -
Get the files from old computer
Put files on New Computer
Create a Profile
More Settings
Add Old Data File (.pst)
Finishing Touches
Signature and Stationery
Do you leave mail on POP3 server? By default Outlook 2010 and Outlook 2013 automatically leave POP3 mail on the server for 14 days.
Things to keep in mind when you are preparing the new computer: -
You really only need to move the PST and create a new profile using this PST, the other files Outlook uses are created as you use Outlook.
If you use Windows Easy Transfer to move your Outlook data, you can need to recreate your Outlook profile as the move process can corrupt. You can only move user data,
not the program itself.
Your accounts are stored in the registry and need to be recreated on the new computer.
I hope this information will be helpful for you.
Thanks and regards
Shweta@

Exchange 2013 with Outlook 2013 - Not getting pop-up or mail tips for attachments exceeding max size

Our environment is Exchange Server 2013 CU3 and Outlook 2013 in cached mode. We have a transport rule that sets the max attachment size to 20 mb.
If someone sends an attachment larger than 20 mb they receive an NDR letting them know the message wasn't delivered because it exceeded the max attachment size. We would like for the user to be prevented from sending the message at all or to at least
get a mail tip before they try to send the message. The Outlook pop-up message that says "The file you're attaching is bigger than the server allows. Try putting the file in a shared location ..." isn't being generated for us. Not sure if that's
because we're running Exchange or not. If that pop-up isn't going to work it would be nice if the user could at least get a mail-tip warning them that the attachment exceeds the limit. But it doesn't look likes there's a mail-tip for attachment size, only
for message size. And, I've found that the message size mail-tip only works if the limit is set on the user. It doesn't seem to work if the limit is set via a transport rule.
Has anyone else gotten Outlook to present the pop-up or a mail-tip when exceeding attachment size? Any help you can offer would be greatly appreciated.

Thanks but I performed all of those trouble shooting prior to posting to the forum. But, I have found the answer!
After referring to this article;
http://technet.microsoft.com/en-us/library/bb124345(v=exchg.150).aspx
I removed the 10mb default limits from the organization config and chose to set the attachment and message size limits in our environment via transport
rules instead. That is the only way you can actually set an attachment size limit.
I had read this article several times searching for an answer;
http://support.microsoft.com/kb/2813269#appliesto
The key is here;
"If you are using an Exchange Server account, the 20-MB attachment
limit for Internet email accounts is not used by Outlook 2013. Instead, Outlook uses the limit that is configured on your Exchange server. To modify the setting that is used to control the size of a message that is sent through an
Exchange Server account, follow these steps."
The steps that follow are for Exchange 2010 but they show setting organization limits not server limits. And note that it
says the size of a message, not the size of an attachment. Since mail-tips for message size are not displayed when the limit is set via the transport rules I thought it
was possible that the same inconsistency might apply to the attachment pop-up warning. I set the organization limits and voila! The pop-up now displays when an attachment that exceeds the message size limit is added to a message.
This is exactly what I wanted. Now users won't fill up their sent items trying to send large attachments that just bounce anyway.
It would be wonderful if Microsoft would provide information about what features of Outlook are affected when you apply message size limits at the
various levels.

Some Outlook tasks only showing up in Outlook Web App, even if they were entered in Outlook 2013 or on the iOS email client.

A user creates tasks in Outlook 2013, his Exchange email account on his iPhone and in the Outlook Web App (Not Outlook.com). A small number of these tasks will only show up in the Outlook Web App, though, no matter which platform he entered the
task from. He can enter a task in Outlook 2013 and it might not show up on the task list in Outlook 2013 or IOS after that, but WILL show up in the outlook Web App task list.
At first I thought sorting was the issue, but we compared all tasks in both Outlook 2013 and OWA, sorted by due date, and, sure enough, some were missing from 2013.
What I am not sure of:
If/how long a task will be visible on the platform it was submitted before it begins only appearing in OWA.
How long ago this started
I couldn't find this issue in the community or with a quick google search.
I am going to see when he is available to sit down and go through tasks to see if there is a pattern and try replicate it so I can see how long it might be available on the submitting platform before disappearing.
I can provide any other info needed. Thoughts on this issue?

Hi,
I would suggest you reset the view if you found some tasks in Outlook missing.
VIEW tab -> Reset View.
Or we can simply start Outlook with the switch "/cleanviews"(Restores default views. All custom views that you created are lost):
Press Win + R and type “outlook.exe /cleanviews” in the blank box, then press Enter.
Check if this helps you find the missing tasks.
Thanks,
Melon Chen
Forum Support
Come back and mark the replies as answers if they help and unmark them if they provide no help.
If you have any feedback on our support, please click
here

Outlook 2013 Not Responding and Offline Address Book Issues with Office 365

Around 3 months ago I setup a small business with Office 365 for email. They have 10 PCs, all running newly installed Windows 7 Professional 64-bit, eight with Office 2013 and two with Office 2010. All are connected to a local domain (Server Essentials
2012) with a single internet connection through a new TP-LINK router. Each user logs into their own PC only.
The network runs perfectly, internet connection is good but there seems to be RANDOM, INTERMITTENT issues with email not being SENT from Outlook every so often. Email will sit in the outbox for up to an hour sometimes before, eventually, being sent. Incoming
email seems ok, although this is more difficult to tell. At others times, email will be sent instantly - the size of the message and any attachments makes no difference.
The issue has happened at some point on every one of the PCs but no particular PC/user seems worse than any other. When email is stuck on one user's PC it can still be sent ok by other users at the same time - so the internet connection is not down. Users can
can always login to the OWA service ok and iPhones etc. all sync ok even when email is stuck in the Outbox.
To debug the issue I have worked on one particular user's PC and carried out the following changes -
Changes that made no difference
I have checked the router. A SPI firewall is available on the router but this is switched off.
I have changed the MTU on the router with no effect.
There are no unsual add-ins to Outlook
Outgoing email virus scanning is disabled
Outlook is NOT integrated with Lync
The OST file is around 1.7 GBytes is size.
I have recreated the Outlook profile twice but this made no difference
Switched OFF "Cached Exchange Mode" - this made things worse !
The Outlook address book is set to \Offline Global Address List
I have disabled with Windows firewall on the client PC - no change
I have adjusted the KeepAliveTime for packets in the registry of the PC to 20 minutes
Changes that reduced the frequency of "Not Responding"
I have changed the Outlook automatic Send/Receive time from 30 to 10 minutes - this seemed to help
Possible Related Problem
I have attempted to download the offline address book manually - this hangs at "Copying offline address book template file" in the Send/Receive dialog and there a NO OAB files in the data file location on the PC.
So the only measure that has so far "helped" has been the Outlook Send/Receive time change - now set to 10 minutes. Even so, Outlook will occasionally go "Not Responding" for 30 minutes or more (no windows active - only option
is to close and reopen Outlook).
There does seem to be a problem with the Offline Address book. I can download this ok for this user on my home PC (Outlook 2010) but this will not download manually on the work pc with Outlook 2013 (despite following all the debug steps above).
On work PC I can see literally hundreds of "Schannel" errors in the Windows System event logs -
Error - Event 36888 Schannel
The following fatal error was generated :10
The internal error state is 10
These errors occur every 2-4 minutes continually all the time Outlook is running. When Outlook is closed the "Schannel" errors stop !
Can anyone suggest what else to try, please ?
I have already investigated this issue on the Office 365 Community Forum, and the Outlook forum and they suggested that it was a client (i.e Outlook) issue and that I should post here for further information.
Thanks for reading !

An update to this problem.
I brought one of the office PCs back to my home network and connected it up there. With no changes to the PC I was immediately able to download the Offline Address Book without errors.
This suggests to me that there must be some problem with the internet connection or router setup in the office environment.
The router is a TP-LINK W8970. The internet connection is PPPoA. I have seen some suggestion that an SPI firewall can cause issues. This router has an SPI firewall but this feature is disabled on the router.
While investigating this issue I have frequently been connected remotely to an office PC - sometimes for up to an hour or more. During these periods I have not experienced any connection dropouts so the actual internet connection seems to be ok (i.e. it is
not dropping out).
However, something seems to be preventing the Outlook client from connecting properly with the Office 365 Exchange server in the office environment - or something is dropping the connection to Outlook. Does anyone know of any router settings that might affect
this ?
I could try changing the office router but I do not have a spare available. Can anyone suggest a reasonably low cost, currenbtly available router that they know definitely works in the Office 365 environment so that I could buy this for test purposes ?

Outlook 2013 not opening

I am using MS Office 2013 Professional Plus in Windows 7 Ultimate.
When I tried to open outlook 2013 today, it just stops at "loading profile" dialog and then continuously showing that dialog. And not opening outlook further. During 6/7 before it was working fine when I setup my emails accounts. I also tried "outlook.exe
/safe" and "outlook.exe /resetnavpane" but same thing.
Thanks in advance.

What type of email account(s) do you use? Try creating a profile with just one account and see if it opens. If so, a data file could be corrupt.
Diane Poremsky [MVP - Outlook]
Outlook & Exchange Solutions Center
Outlook Tips
Subscribe to Exchange Messaging Outlook weekly newsletter

Outlook 2013 crashed when user sending email from Adobe Writer xi pro ver 11.0.07

I ask Adobe, but they are signaling to Outlook problem
PC-HP, Windows 8.1 Pro X64 connected to Windows 2008 R2 DC
Adobe Acrobat Pro ver 11,x
When user trying to send email from Adobe direct, Outlook 2013 Pro is crashing
The only way to send email is to save adobe ( PDF) file and attached to the email
All patches are installed

Log Name: Application
Source: Application Error
Date: 7/15/2014 8:05:38 AM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Liz7PM-HP.armadale.local
Description:
Faulting application name: Acrobat.exe, version: 11.0.7.79, time stamp: 0x536b812b
Faulting module name: SendMail.api, version: 11.0.7.79, time stamp: 0x536b7fd0
Exception code: 0xc0000005
Fault offset: 0x0003390b
Faulting process id: 0x139c
Faulting application start time: 0x01cfa024deec4218
Faulting application path: C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\Acrobat.exe
Faulting module path: C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\plug_ins\SendMail.api
Report Id: 553a89c7-0c18-11e4-be97-80c16ee27020
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2014-07-15T12:05:38.000000000Z" />
<EventRecordID>66128</EventRecordID>
<Channel>Application</Channel>
<Computer>Liz7PM-HP.armadale.local</Computer>
<Security />
</System>
<EventData>
<Data>Acrobat.exe</Data>
<Data>11.0.7.79</Data>
<Data>536b812b</Data>
<Data>SendMail.api</Data>
<Data>11.0.7.79</Data>
<Data>536b7fd0</Data>
<Data>c0000005</Data>
<Data>0003390b</Data>
<Data>139c</Data>
<Data>01cfa024deec4218</Data>
<Data>C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\Acrobat.exe</Data>
<Data>C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\plug_ins\SendMail.api</Data>
<Data>553a89c7-0c18-11e4-be97-80c16ee27020</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
</Event>
+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
Log Name: Application
Source: Windows Error Reporting
Date: 7/15/2014 8:05:55 AM
Event ID: 1001
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: Liz7PM-HP.armadale.local
Description:
Fault bucket 73304412188, type 1
Event Name: APPCRASH
Response: Not available
Cab Id: 0
Problem signature:
P1: Acrobat.exe
P2: 11.0.7.79
P3: 536b812b
P4: SendMail.api
P5: 11.0.7.79
P6: 536b7fd0
P7: c0000005
P8: 0003390b
P9:
P10:
Attached files:
C:\Users\ewhitton\Desktop\140.pdf
C:\Users\ewhitton\AppData\Local\Temp\WER8000.tmp.WERInternalMetadata.xml
C:\Users\ewhitton\AppData\Local\Temp\WER8BB9.tmp.appcompat.txt
minidump.mdmp
These files may be available here:
C:\Users\ewhitton\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_Acrobat.exe_2a26ba191a528da71b85271ed9509f7e426babf8_0d6f35c4_1735c074
Analysis symbol:
Rechecking for solution: 0
Report Id: 553a89c7-0c18-11e4-be97-80c16ee27020
Report Status: 4104
Hashed bucket: f6a7a946597169e4aea5077b3b7f0848
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Windows Error Reporting" />
<EventID Qualifiers="0">1001</EventID>
<Level>4</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2014-07-15T12:05:55.000000000Z" />
<EventRecordID>66131</EventRecordID>
<Channel>Application</Channel>
<Computer>Liz7PM-HP.armadale.local</Computer>
<Security />
</System>
<EventData>
<Data>73304412188</Data>
<Data>1</Data>
<Data>APPCRASH</Data>
<Data>Not available</Data>
<Data>0</Data>
<Data>Acrobat.exe</Data>
<Data>11.0.7.79</Data>
<Data>536b812b</Data>
<Data>SendMail.api</Data>
<Data>11.0.7.79</Data>
<Data>536b7fd0</Data>
<Data>c0000005</Data>
<Data>0003390b</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
C:\Users\ewhitton\Desktop\140.pdf
C:\Users\ewhitton\AppData\Local\Temp\WER8000.tmp.WERInternalMetadata.xml
C:\Users\ewhitton\AppData\Local\Temp\WER8BB9.tmp.appcompat.txt
minidump.mdmp</Data>
<Data>C:\Users\ewhitton\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_Acrobat.exe_2a26ba191a528da71b85271ed9509f7e426babf8_0d6f35c4_1735c074</Data>
<Data>
</Data>
<Data>0</Data>
<Data>553a89c7-0c18-11e4-be97-80c16ee27020</Data>
<Data>4104</Data>
<Data>f6a7a946597169e4aea5077b3b7f0848</Data>
</EventData>
</Event>
+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
Log Name: Application
Source: Outlook
Date: 7/15/2014 8:06:05 AM
Event ID: 50
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: Liz7PM-HP.armadale.local
Description:
The following providers do not implement fast shutdown APIs, but are being shut down using fast shutdown:
MDConnector.dll (MAPI Store Provider)
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Outlook" />
<EventID Qualifiers="16384">50</EventID>
<Level>4</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2014-07-15T12:06:05.000000000Z" />
<EventRecordID>66132</EventRecordID>
<Channel>Application</Channel>
<Computer>Liz7PM-HP.armadale.local</Computer>
<Security />
</System>
<EventData>
<Data>MDConnector.dll (MAPI Store Provider)
</Data>
</EventData>
</Event>

OUTLOOK 2013 not sync'ing

I am getting very frustrated and wondering if anyone else has seen this problem. I have search the database and have found nothing that is relating to my problem
Here is the Basics:
1. Using Outlook 2013 on windows 8.1
2. Also using mail on windows 8.1 (same problems)
3. I am using @live.ca email account
4. I have setup on a windows 7 laptop and outlook 2010 and everything works.
5. I delete the accounts and reinitialized many time
6. I have repaired datebase many times
8. I have forced the sync of groups and mail boxes
PROBLEM
I cannot get the mail account to sync all email. If I switch the setting to sync only one month everything works great. There are no issues, but have to go to the web app to search beyond one month. The moment I switch to sync all then nothing works. Both
Outlook and Windows 8 mail report issue of not connecting to server. If you shut down the computer and re-sync you see it connect... sync for a bit the give up with an error of not connecting to server. If you leave the program (outlook open for a few days
it sporadically syncs some data without any pattern to the data it does sync, and the connection error is always prevalent.
Please Help
Jason

Hi,
Please disable the firewall and anti-virus program temporarily, especially virus scanner integration in Outlook, check if the issue persists:
http://www.msoutlook.info/question/20
Since you have reinitialized the account many times, we can also try creating a new Profile to setup the account in Outlook, which will also generate a new .ost file to sync:
http://support.microsoft.com/kb/829918/en-us
Regards,
Melon Chen
TechNet Community Support

Outlook 2013 not saving Office 365 Credentials in Roaming Profiles

Hi,
We have migrated one of our Exchange Mailboxes to our Office 365 Environment, we have had all the relevant DNS entries put in place, so when the user logs on and opens Outlook 2013, the Wizard picks up there Office 365 Mailbox and configures, it
asks you for User Credentials, and you type them in and select remember and then Outlook open fine with all the emails presented,
THE PROBLEM: After this user logs off and logs back on to either the same computer or another computer, and they open Outlook, you are yet again asked for your Credentials again, it remembers the username and not the password, once you enter the
password and click remember password it opens Outlook fine
Looking in Credential Manager, I can see that after selecting Remember Credentials, it is putting an entry in Generic Credentials, however when you log off and on again these disappear, I have added Manual Entries in Credential Manager and these
are saving!
I have noticed that in %USER%\AppData\Local\Microsoft\Credentials when you open Outlook and select remember password, it is adding a system file in here, so I decided to try copy the file to %USER%\AppData\Roaming\Microsoft\Credentials, when I log
off this is writing back to the server, and when I log back on it is downloading, HOWEVER when I open Outlook, it still asks for the password! And when I type it in and select remember, it adds the system file back in %USER%\AppData\Local\Microsoft\Credentials,
and ignores the Roaming one,
So currently I am using a Logoff and Logon Script to copy these Files too and from the relative folders and this works, however it is not ideal
The Script:
LOGOFF
'Test
xcopy %LOCALAPPDATA%\Microsoft\Credentials %APPDATA%\Microsoft\Credentials\ /H /Y
rmdir I:\MSCRM /S /Q
xcopy %LOCALAPPDATA%\Microsoft\MSCRM I:\MSCRM /H /Y /I /E
LOGON
xcopy %APPDATA%\Microsoft\Credentials %LOCALAPPDATA%\Microsoft\Credentials\ /H /Y
xcopy I:\MSCRM %LOCALAPPDATA%\Microsoft\MSCRM /H /Y /I /E
MY QUESTION:
So I guess my question is how can you get Outlook to look at the %USER%\AppData\Roaming\Microsoft\Credentials instead of the Local one?
Regards
Andy

Hi Andy,
According to your description, I understand that Outlook always ask for password even through you have selected remember password after migrate mailbox to Office 365.
If I misunderstand your concern, please do not hesitate to let me know.
I want to double confirm some points, please help to collect answers for following questions:
1. Is there still any Exchange server On-premise?
2. All user or any special account experience this issue?
By default for On-Premise environment, the Outlook client finds AutoDiscover also by using SCP first, if it can’t success. It will turn to use DNS.
Please try to remove SCP by ADSI Edit then try again, I find an thread about remove SCP and a similar thread about your question, for your reference:
https://social.technet.microsoft.com/Forums/en-US/3559c142-2c42-4749-9476-422ab7449853/autodiscover-url-migration?forum=exchangesvrdeploylegacy
https://social.technet.microsoft.com/Forums/en-US/566616d9-d4c0-4d66-bf23-70541faf2c88/disabling-ad-autodiscover-while-migrating-to-office-365?forum=exchangesvradminlegacy
Besides, this issue may be related to Office 365. Please contact Office 365 Team so that you can get more professional suggestions, please refer to:
http://community.office365.com/en-us/default.aspx
Best Regards,
Allen Wang

Outlook 2013 Not Responding Windows 8.1

I updated to 8.1 last week. Since then my Outlook (2013) will occasionally freeze. It sits at Not Responding until I close it or restart Outlook. Once it refused to send messages in my Outbox. Upon restarting Outlook the outgoing messages were lost, meaning
not in Outbox and not Sent.
My email is run on a third party Exchange Server and they believe it is a MS problem. Any thoughts on what I need to update, etc?

Hi,
Are you using Outlook with Cached Exchange mode enabled? If not, please enable it to check the result.
Please first try to open Outlook in safe mode to check if this issue is caused by problematic add-ins. To do this, hold Ctrl key and then double-click on the Outlook shortcut to open it. If the problem would be gone in safe mode, please go to File >
Options > Add-ins and disable suspicious add-in to resolve the problem.
If above doesn't help, please follow the steps in the KB article below to troubleshoot the issue:
http://support.microsoft.com/kb/2652320/en-gb
Regards,
Steve Fan
TechNet Community Support

Outlook 2013 not fulling syncing with Office 365 OWA

Briefly - is there any reason why emails that are accessible via the browser in Outlook are not being fetched by Outlook 2013 on the desktop? This using Office 365 Small Business Premium, client machine is running Win7.
TIA
Mike

Hi Mike,
Please confirm the items which are not synced to Outlook are listed in specific folder or all folders. Please click Send/Receive All Folders in Outlook to check whether all items can be synced completed in Outlook.
We can follow Eric's suggestion to disable Outlook cached mode to check whether the issue persists. If the issue doesn't happen in Outlook Online mode but only in Cached mode, we can
create a new Outlook profile
to have a try.
Regards,
Winnie Liang
TechNet Community Support

Outlook 2013 not warning of oversized email

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