Printing broken on a Mac or just my hardware?

I am using an intel Mac running leopard 10.5.3 and firefox
2.0.0.14 printing to an HP laserjet 4000N. When I print from
buzzword I get blank pages. Also the word count is a little useless
for me since I would like to see a word count for selected text,
not just for the whole document.
Apart from this, it is a remarkable achievement. Well done
everyone.

Hello Moosoid,
Apologies for the delay in getting to you!
Thanks for your compliments! And thanks for the update!
We are looking into the printing issue.
Do single-sided pages print ok for you?
Are you using a duplexer for the double sided pages?
Do you get blank pages from other text editors (i.e.
textedit, etc) when printing double sided?
Take Care

Similar Messages

I'm new to mac. Just started out. Have OS 10.8.3. I have an HP 1315 printer. It prints and copies, wont scan. I see old threads on this, nothing recent. ?can i make this work, or do i need a new printer??

I'm new to mac. Just started out. Have OS 10.8.3. I have an HP 1315 printer. It prints and copies, wont scan. I see old threads on this, nothing recent. ?can i make this work, or do i need a new printer??

Hi Newbie111
I see that you are unable to scan with the Photosmart 1315.
What driver are you using?
The driver listed in the url below is a basic print driver that will allow you to print only.
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ps242muc&c c=us&dlc=en&lc=en&os=1006&product=61956&sw_lang=
You can try using the apple drivers in the url below.
http://support.apple.com/kb/DL907
If you have any further issues please let me know.

HP Officejet Pro 8500 Premier prints only in black/MAC USER & won't align?

PROBLEM # 1) I've replaced all my ink cartridges, but can't find out why my printer is now only printing in black? I'm a MAC user, so I want to print in color, and am trying to find instructions for a MAC on how to get back to printing in color?
ACTION TAKEN #1
UPDATE: I've done a three level cleaning of the printer heads, which DOES print in color and each color block now looks great. The printer heads were not printing any color blocks, but the pink color block, until the first third level cleaning. I then cleaned the printer heads a second time all the way through the third level.
RESULT: However when I print from any document/web page my printer only still prints in black & white after these two printer adjustments double three stage printer cartridge claening?
ACTION TAKEN #2
I found this very detailed report and video on cleaning printer heads, alignment issues, and calibrate line feeds;
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&dlc=en&docname=c01624398&lc=en&product=3964986&tmp...
The Print Quality Diagnostics Page looks perfect (including the alignment section) in all 3 test patterns, and again prints in color.
RESULT: However, my printer still will not print in color after trying all these steps?
IPROBLEM #2)I 've also tried a align printer which also prints in color, but states, "alignment failed see documentation manual"? To make the situation more complicated the alignment page looks perfect and prints in color before the error message displays.
After puling the power cord twice while ON and wiating 20 seconds, as discussed in the above link. my printer "won't remove the, "align error message see diagnostics manual".
RESULT: Printer "won't remove the, "align error message see diagnostics manual", even though the Printer Diagnostic Pages looks great, and the alignment page as well.
I'm operating a lastest version Macbook Air laptop OS X 10.9.4. I have not upgraded to a new operating system since this problem started a week ago, and Ive owned this HP Printer for 2 years.
UPDATE: ISSUE SOLVED. Well you can imagine when I say that I spent about 2 hours on this yesterday that yea he's right. This took a long time to research and try all these solutions. I told my wife about the issue and had her try:
ACTION TAKEN #3: Print a page from a second computer. Windows laptop printed a colored page from a web site.
SOLUTION: (Printing only in Black Color): Wife literally solved the problem in 3 minutes!
Look below at the presets drop-down arrow tab, which is right below the printer name: You will see PLAIN PAPER, FAST DRAFT, BLACK AN(D WHITE). I'm not sure how I checked this, but this is how you can print only in black ink. NOTE: I looked at dozens of answers across the web, and didn't find this info anywhere else!
This screen shot show you what the setting should be if you want to print in fast draft mode to use the least amount of color ink.

Hi monkplayer,
It looks like your problem is solved? There wasn't a problem with the printer itself, just the printer settings on your Mac?
This is good information though. We don't always have detailed solutions for customers that are using Safari, since it is hard to write instructions for the general public with specific steps for each operating system.
Best of luck,
Mary
{I work on HP's behalf}

How do I get my Canon MX860 back online so I can print wirelessly on my Mac OSX 10.8.4?

I recently installed a new and bigger Time Capsule on my MacBook Pro system and since doing so, I lost the ability to print wirelessly on my Canon MX860 printer. I am using Mountain Lion OSX 10-8-4.
I note Pahu discussion in another group on this same issue but it pertains to Snow Leopard. I don't know how much difference it makes but when I followed his instructions, I did not get my problems resolved. I am inserting here his discussion and in bold my comments where my results differed.
Pahu comments follow (min results in bold): Some of the new models of Canon inkjet let you set the network settings using the touch panel on the printer. I am not sure if your MX860 has this setting, called Easy Setup under Device Settings > Network. If it does then you can change the network settings and create a new print queue on the Mac.
If it doesn't have the ability to change the settings via the keypad then you will have to connect the printer via USB to your Mac, which will create a USB connected print queue. If you then open Print & Fax, select this USB MX860 print queue and then press Options & Supplies, you will see the Utility tab. I DID NOT HAVE THAT TAB I FOLLOWEED HIS LEAD USING THE FOILLOWING: MAC HD/Library/Printers/Canon/BJPrinter/Utilities With this selected then click Open Printer Utility. This will open the Canon IJ Printer Utility and within this utility you will see the Network Settings button. Select this and you can then enter the new network settings, such as the SSID, type of security being used and the password for the network. Save the changes, turn off the power to the MX860 and then disconnect the USB cable.
Now turn the printer back on and open Print & Fax again. For the USB print queue you just created, you can delete this. I NEVER SAW ANY PRINT QUEUES AFTER TURNING THE PRINTER BACK ON. ONLY THING I HAD WAS THE PRINTER LISTED IN THE WINDOW SHOWING IT WAS OFFLINE. And for the old networked print queue, you need to delete this also. You may also need to delete the networked scanner queue if you had one. So with all the old queues to the MX860 removed you can then add the new network printer. I DID TWO THINGS, FIRST LEAVING THE PRINTER IN THE WINDOW, I TRIED ADDING USING + BUT NOTHING HAPPENED. THEN I TRIED DELETING THE PRINTER IN THE WINDOW AND THEN TRIED HITTINH + BUT NOTHING EVER APPEARED. HAD TO RECABLE THE PRINTER TO THE MACBOOK TO GET PRINTER BACK. Click the + and wait for the MX860 to appear as a printer - it will appear first as a scanner and you can either add that now or after adding the printer. NONE OF THIS HAPPENED AND I LET IT SIT FOR SEVERAL MINUTES. Several seconds after the scanner appears the printer should also appear, showing canonijnetwork in the Kind column. DID NOT HAPPEN. Select this and the Print Using menu should automatically select the Canon MX860 series printer driver. When it does click Add to complete the network print queue creation and repeat the steps to add the network scanner if you need it. OBVIOUSLY, NONE OF THIS HAPPENED EITHER.
NOW IT IS ME AGAIN. Can someone please help me with this mess? I am so frustrated with dealing with this for three days and the only way I can print is using the RSB cable which is not so cool strung across my bedfrom the computer to the printer. Any guidance would be appreciated. I am an old man of 73 and way over my head with this mess. Don't know why Canon has to make this so difficult. Thanks in advance, Ron Wikoff

I too am experiencing the same problem, my Canon MX860 printer is no longer connecting to my Airport Extreme Router. I tried following the directions on Canon's website http://www.usa.canon.com/CUSA/assets/app/pdf/wireless/router_network_change_mx34 0_mp495_mx860_mp980_mp620_mac.pdf
I have tried uninstalling all of the printer drivers, as suggested in another apple discussion, then running the Canon IJ network tool.
I tried PAHU's response above:
Okay. No facility to add the MX860 to an Apple wireless network using the control panel so you will need to use the Canon IJ Network Tool.
So with the Mac connected to the MX860 via USB cable, open Canon IJ Network Tool (which should be located in Applications > Canon Utilities > IJ Network Tool). If you are looking in the other path you mention above, this could be an older version so download and install this latest version of the IJ Network Tool.
With the IJ Network Tool open, the first window talks about adding the printer to the network. Ensure the setting "Use the printer on the network" is set. Click OK
From the next window, the MX860 should be shown and as connected to the Mac via USB. Select it and click OK.
The next window will show the utility searching for wireless access points. A new window will then appear asking you to confirm the connection to the access point and the text will show which access point was found - which should show "Ronald Wikoff's Network". Click Yes to continue. When a window appears stating that the Canon IJ Network Tool wants to use your password, click Allow. (I cannot make it past this step. The Canon IJ Network Tool does not aoutmatically find my password. Instead I am taken to a screen where I type in my password and then attempt to connect.)
Now the window will take several seconds to setup the printer and should show a Setup Completion window. Click OK. (I never make it to this window. I receive an error message that that says the printer cannot communicate with the access point and to check the password. I checked the password then tried again. I even changed the password in the airport utility to make sure I had the correct password and it still did not work. I am starting to suspect that this may be related a recent Airport utility upgrade to 6.3.1 a few days ago.)
This will make the Add printer window appear. In the list, the "Canon MX860 series (00.00.85.xx.xx.xx)" should be visible. If it is, select it. The "Use" menu should then show "Canon MX860 series". If it does, click Add. This will add the network printer to the Mac.
If you now open Print & Scan, the "Canon MX860 series (00.00.85.xx.xx.xx)" should be in the printers list, as well as the Canon MX860 series. This latter one is for the USB connection. You could delete this printer and disconnect the USB cable.
The last step is to print a document to this network printer.
I plan on calling Canon tomorrow but if you have any other options for my to before then I am open to suggestions.

Can't print from Windows to Mac

I've always had trouble printing to a printer attached to my Mac from Windows. Bonjour used to see the printer, but I could only occasionally actually print. For a while everything but PDFs worked, then even text stopped. As a last resort I tried the "reset printing system" option in System Preferences and then re-added the printer, but now Bonjour doesn't see it at all. I can browse to it via SMB at \\macname\printername, but all I can do is print a test page as Administrator. Regular print jobs and non-admin test pages just disappear - not in the queue on either client or server. Setting it up as an IPP printer instead didn't help.
I'm at the end of my rope here, and any troubleshooting tips are welcome. I'm an IT guy, so technical details are very welcome: TCP ports to check for listeners on, services to look for, registry settings on the Windows end, anything.
Details:
Server:
Mac OS X 10.6.2
HP Photosmart D7560 printer connected via USB using HP Photosmart driver
Clients:
Windows XP, Windows Vista (32-bit), Windows 7 (32-bit and 64-bit)
All on the same LAN (wireless), no trouble with TCP/IP connectivity (can ssh into the Mac from the Windows boxes, etc). Both Windows Firewall and UAC are turned off on the Vista/7 boxes, guest access is enabled on the Mac in Sharing preferences...
Any help welcome.
Thanks!

I followed the instructions at http://www.ifelix.co.uk/tech/3012.html and am having the same issue. Whether setting up manually or using Bonjour, it seems that you have to select an Apple Driver. The problem is that the Windows 7 does not provide Apple drivers. Luckily, I have an old XP installation CD so I can access the printer drivers I need, but because I already installed the printer drivers from my printers CD Windows will automatically install with that driver, not giving me the "have disk" option.
So I tried to install with Bonjour again, which allowed me to pull up the drivers from teh XP installation disk, but then gave me an error that I didn't have permissions to install the selected printer.
So I deleted the Canon driver for my printer from Windows 7 and went through the process described at http://www.ifelix.co.uk/tech/3012.html again. This time I was able to select the Apple Color Laserwriter printer from the XP installation CD, but I got an error message saying that Windows was unable to find an appropriate driver.
At this point, after a couple hours trying to do a simple file share, which should only take 30 seconds, I'm giving up being able to print to a printer connected to a mac from my Windows 7 laptop. Now I have to open files on the mac from the network file share to print.
Mixed having both Macs and Windows machines on the same network is a recipe for a headache.

The photo print quality from my Mac to my Epson Artisan 810 is poor. When I take the same photo files (JPEGs) to my PC to print to the same printer without even uploading them to the PC, they print brighter and crisper from my PC.

The photo print quality from my Mac to my Epson Artisan 810 is poor. I just purchased my iMac for my photography business in Jan. (this is my first Mac). When I first tried printing, I noticed the quality wasn't as good as I expected it to be. Then, I had to print 4-3.5x5s on a sheet, so I e-mailed the image to myself and opened it on my PC to print it (much easier to print that way on PC in Windows Photo Gallery - I think it's impossible to print that way in iPhoto). That's when I first noticed that when I take the same photo files (JPEGs) to my PC to print to the same printer without even uploading them to the PC, they print brighter and crisper from my PC.
I've already been on the phone and e-mail w/Applecare many times over this issue. We've tried creating a test user and printing from there, and we've tried reinstalling the OS. I've tried printing from iPhoto, ImageCapture, and Preview apps/utilities, all w/the same result - no comparison to the PC-printed versions (no enhancements have been performed on the PC).
I'm out of ideas, and so is Applecare. They say it's most likely a driver issue b/c the printer is outdated, and that the only solution is to buy a new printer. BUT it is a pain for me to purchase a new printer - it takes days of research due to the nature of my business and the fact that I need a printer that can print directly onto a disc. I love this printer and don't want to have to buy a new one if I don't have to.

englishfreak2004 wrote:
Yes. I've checked for updates, and the driver I installed is the same as the one on Epson's website. I also spoke with Epson Customer Service, which was a dead end. Apple says the problem is due to an Epson driver issue (blaming Epson), but Epson says that with the older printers, it's actually Apple who creates the driver, so the problem is actually with Apple. Typical he-said, she-said...
Maybe not. Probably worth checking here:
Epson drivers for Mavericks:
http://www.epson.com/cgi-bin/Store/support/SupportMavericks.jsp

How do I set up my airport express to make a connection with my Hp? I already have it set up for my mac laptop just not sure how to set it up so that theres also a connection with my Hp

how do I set up my airport to make a connection with my Hp? I already have it set up for my mac laptop just not sure how to set it up so that theres also a connection with my Hp

I set up my new HP Descjet 3054A . I had a problem becouse Apple give me CD as a driver. The thing was that CD wasn good for this printer becouse it was old software:) I had to go to Apple store so the specialist had to download me he wright driver. Becouse I didnt wannet to screw this up . When he downloaded driver I fired it up at house and thingworks perfect. The thing is when you download all the software from HP side . Then you have to connect your MAC to printer via USB . Fallow the instructions it should works. Worked for me. Good Luck!

Pdf prints broken characters

I have a MacBookPro software Mountain Lion 10.8.3, Acrobat vs 10.1.7. Multiple-page pdf displays fine, prints broken characters??? Can I upgrade to Acrobat 11 to rectify problem? How?

Not all pdfs, just this particular 48-page document. I am using an HP
Officejet 6500A+ which has not had problems of this type in the past. The
driver version is 4.1.1. Some of the characters aren¹t really broken BUT ARE
MISSING when I try to print the pdf. (See copy attached with areas circled
that are missing.) I ran a print quality diagnostic report and nothing was
out of the ordinary, nor were any characters missing. (See second
attachment.)
I¹m hoping you can help me find a solution. I really need to print this
document.
Thank you.
Loretta
{Removed by Admin}

Canon Pro 9000 good printer but garbage with Mac

I have a canon 9000 pro printer, the interface for this printer with mac is just garbage. No nice gui, I have to connect to http://127.0.0.1:631/. Is there a way of setting the printer settings from the file/print options from the applications ?
It is looking like I will have to keep a windows machine for printing photos etc where I want to easily change the printer settings. Is there a way around this??
If not what is a good A3 photo printer similar in resolution and quality to the canon that actually allows the user to use the printers full fucntionality from connected to a mac??

Welcome to Apple Support Communities!
The iMac PPC can't run 10.6.8. So either you don't have 10.6.8, or you don't have an iMac PPC. PowerPC is the nomenclature for all CPUs used on iMacs from 1998 through 2005. First identify your operating system, then you can properly identify what driver you need to use. My FAQ* here on printers may be of use*:
http://www.macmaps.com/printersx.html
Go to Apple menu (the blue Apple logo in the upper left) and click on About This Mac to determine what operating system you are running, and under More Info what iMac CPU you are using. No need to repost. Once you've properly identified your machine and operating system, I can ask a moderator to move your thread.

I keep getting an error message "To open X1100 Series Button Monitor, you need to install Rosetta". I used to have a Lexmark X1100 printer attached to this Mac. How can I stop this error?

I just had a new hard drive put in my IMac and ever since I got it home this error pops up "To open X1100 Series Button Monitor, you need to install Rosetta. Would you like to install it now? Two years ago I had a Lexmark printer attached to this Mac. I'm not sure why this is happening as I believe I have move all Lexmark files to the Trash bin. Does anyone know how I can stop getting this error? Thanks.

Check in System Preferences> Printers to see if the Lexmark is still showing in your printer list. If it is, click it and hit the minus button to remove it.
If it's not showing, when you trashed the Lexmark software, did you notice if there was an uninstall file? Sometimes just moving unwanted programs to the trash can doesn't get rid of all of the installed software and the software manufacturers include an uninstall option to remove those 'hidden additional files'.
Check support at Lexmark's web site to see if they offer a solution.

Mr Magoo has problems with the small font print in the "Everything Mac" man

Well thanks to a one year no payments offer by my local Future Shop i purchased the iMac 3.0.6GHz.
However the "Everything Mac" manual and other enclosed printed documents are printed in extremely small fonts.
Is there a download site for a pdf version which may allow me to print or view the instructions in larger print.
Lordy, SteveJobs must have extremely good vision.

If you find a PDF copy such as this http://manuals.makeuseof.com.s3.amazonaws.com/the-mac-manual.pdf - open that in Safari and zoom to your heart's delight.
As well, go to System Preferences/Universal Access and see if any options there help out.
And finally, if you also have the new Magic Mouse, simply hold down on the Control Key on your keyboard and 'scroll' with one finger fore/aft on the mouse top to zoom with ease.
Good luck and any case and enjoy your new Mac.
Just a note....be sure that manual is current with the OS version on your new computer - things have changed in many ways and if you're learning, you should learn in sync, etc.

If LaserWriter 12/640 PS set-up to print via a TIGER Mac...

Just wondering if this less than ideal solution may work:
If I set-up my LaserWriter 12/640 PS printer via my eMac running TIGER 10.4.11 then enable SHARING - can I print to this printer via Snow Leopard?
WHAT IF THE eMac is turned-off? Will it still work?? (Likely not...)
Any comments on how to use a LaserWriter 12/640 PS with Snow Leopard appreciated.
Thanks!

Hello, Stephen: I have this exact same problem, same printer, too. I have been using it via AppleTalk, ethernet and an Asante Talk device. I haven't switched my Intel iMac to Snow Leopard yet because of this problem. I have an older Mac G3 B&W tower running Tiger so I guess I have figure out how to share the printer with the old Mac. It doesn't have Airport but I have an old "Snow" Airport base station. The old computer most likely would have to be turned on for all the components to work. I'll let you know if I can get it working and HOW.

Officejet 8500 A909g unable to print, broken pipe

I have an officejet 8500, A909g connected wirelessly to a Mac desktop computer. Suddenly, my printer has stopped printing, and says: "unable to print, broken pipe." What does this mean? What can I do? There is no paper jam and the cartridges are fine.

Hi @joelile,
Welcome to the HP Forums!
I understand that your HP Officejet 8500a is unable to print red. I am sorry to hear this, but happy to help!
Please see this guide, Printer Prints a Blank Page or Does Not Print Black or Color Ink for the HP Officejet Pro 8500A e-Al....
If the guide does not resolve your issue, please see this post, Re: black ink not working, by @Bob_Headrick.
Hope this helps you to print in red again, and have a great day!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

How to change the hardware address (MAC) of my printer to match my mac

how to change the hardware address (MAC) of my printer to match my mac

Hello @giomarcondes ,
Welcome to the HP Support Forums!
I understand that you wish to alter the MAC address on your HP Deskjet Ink Advantage 3525 e-All-in-One Printer to match the MAC address of your Mac OS X computer. Unfortunately, what you're requesting is not supported. Just to clarify, "a media access control address (MAC address) is a unique identifier assigned to network interfaces for communications on the physical network segment". They are programmed into the device and are not designed to be changed. (Source: MAC address)
Are you experiencing issues configuring your HP Deskjet on your wireless network to communicate with your Mac computer?
If you do actually require support configuring the wifi connection on your printer I would be more than happy to assist you with this. I look forward to hearing from you!
X-23
I work on behalf of HP
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
Click the "Kudos, Thumbs Up" on the right to say "Thanks" for helping!

Lexmark printer "broken pipe"

Greetings,
I have had this Lexmark Pro700 printer for couple of years. Just recently I needed to scan a document, the printer downloaded something way too fast for me to stop and after that I am not able to print. When I was able to print antyhing it did not print properly and then totally quit. The hardware is working as I can make copies, but I cannot print wireless or via usb cable. I tried Lexmark and they will offer support if I pay extra, despite my warranty. Anyway, the printer was on the network and 3 computers was able to print, now none of them are. Lion, Mountain Lion and a XP. The support & download site of Lexmark cannot be accessed in either computers. I did purchase a replacement printer and am able to print, but still somethng seens a bit off. Do I have corrupted files? How can I go about finding them? How canI repair teh broken pipe?
Also, the IP address in the printer is valid as we were able to access it. I tried to enter the ip address to set the printer up and still got no results. Help??
Thanks.
Miriam

I have been having the same problem! I have a Lexmark S505 Intuition. For awhile it printed wirelessly just fine. After several chats with the techs, no one seems to be able to help me! However, it seems from forums that it is a common problem.
I will send a print job to the printer. I will get a message that there is no communication. Then, I will "pause" and "resume" the printer and it will finally print. After a few jobs, though, I get a "broken pipe" message. I have gotten the most recent software and firmware updates, uninstalled, and reinstalled, etc. I don't know what else to do. It is still under warranty, but Lexmark wants me to pay for premium support, saying the printer works. HELP!!!!
Lisa

Printing broken on a Mac or just my hardware?

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