Problem with itunes 10.6 download onto computer

when trying to download new version itunes 10.6 on my computer, I am getting the following response: 
There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. What do I do to fix this?

Repair your Apple Software update.
Go to START/ALL PROGRAMS/Apple Software Update. If it offers you a newer version of Apple Software Update, do it but Deselect any other software offered at the same time. Once done, try another iTunes install
If you don't see ASU in START menu, go to control panel>Add n Remove Programs>highlight ASU, click change then Repair.

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    Having a problem with itunes update. Download wants to update to a driver (k:) which my computer doesn't have. As a result the download does not go through.

    Try the following user tip:
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  • Problems with Itunes New Version?

    Problems with Itunes New Version?
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    <edited by host>
    Thanks,
    <edited by host>
    Fault bucket 1279649891, type 5
    Event Name: AppHangB1
    Response: Not available
    Cab Id: 0
    Problem signature:
    P1: iTunes.exe
    P2: 9.2.1.5
    P3: 4c47745b
    P4: e36b
    P5: 2048
    P6:
    P7:
    P8:
    P9:
    P10:
    Analysis symbol:
    Rechecking for solution: 1
    Report Id: 46dfdb3e-99a7-11df-8064-00038a000015
    Report Status: 0
    Fault bucket 1279649891, type 5
    Event Name: AppHangB1
    Response: Not available
    Cab Id: 0
    Problem signature:
    P1: iTunes.exe
    P2: 9.2.1.5
    P3: 4c47745b
    P4: e36b
    P5: 2048
    P6:
    P7:
    P8:
    P9:
    P10:
    Analysis symbol:
    Rechecking for solution: 0
    Report Id: 46dfdb3e-99a7-11df-8064-00038a000015
    Report Status: 0

    There certainly is a problem with itunes. I downloaded 9.2 and now it won't open. It won't recognize my iphone, either. I uninstalled it in the order recommended by the site, no joy. Deleted a configuration file, no joy. System Restore, no joy. All other software and hardware on the machine is working fine. I call AppleCare AND a local store, either they are completely clueless (which I doubt), or they have no idea how to fix it. I can't even back up my phone, or use the ipod. And since no one at Apple seems to care enough, I'll have to wait until the clamor is loud enough for them to even admit to a problem before I can use the ipod again.

  • Problems with iTunes downloading songs to computer

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    with that one we'd better check on these possibilities:
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    these resources might be helpful with that:
    Using CD Diagnostics in iTunes for Windows to troubleshoot CD/DVD drive issues
    iTunes for Windows: Updating the firmware on your CD or DVD drive
    Updating the drivers on your Windows PC
    Where to find firmware for your CD/DVD drive

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    You need to work through the user tip: https://discussions.apple.com/docs/DOC-6562

  • Hey, im experiencing problems with itunes. i downloaded the recent itunes update yesterday and today i plugged my iphone in and my computer said there was a trojan horse and now itunes wont open. Help please??

    Hey guys, Im expierencing problems with itunes after the latest update yesterday(1/22) and the problem im having is when i plugged my iphone into my PC today a virus detection came up and said a trojan horse was present. I also cant open itunes at all. Im confused and dont know what to do. thanks in advance

    Place the device in DFU mode (google it) and restore.

  • HT5312 So I have a problem with iTunes not letting me download anything without first responding to some security questions which I don't remember setting up, how can fix it? Oh, and it won't let me reset the questions either!

    So I have a problem with iTunes not letting me download anything without first responding to some security questions which I don't remember setting up, how can fix it? Oh, and it won't let me reset the questions either!

    If you mean that you aren't getting the reset link, then from the page that you posted from :
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  • I am not able to download ITunes. I had some problems with ITunes and had to uninstall but now when I reinstall iTunes after I click on download iTunes and save the File, I get this message"Thank you for downloading iTunes" and nothing else happens. I don

    I had some problems with ITunes and had to uninstall but now when I reinstall iTunes after I click on download iTunes and save the File, I get this message"Thank you for downloading iTunes" and nothing else happens. I don't see any thing else. Now not sure what else I have to do.
    Thanks,
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    See the further information area of Troubleshooting issues with iTunes for Windows updates.
    tt2

  • Having problems with itunes downloading continous mixes

    I am having problems since christmas update downloading continous mixes on albums. They eventually do download after a while,I get them from the cloud but they do not download when I purchase them. Previously everything was ok. What the story morning glory?

    having problems with iTunes Match?
    Yes, many people are.  If you are one of them, check out the forum devoted to iTunes Match.

  • Download Problems with iTunes Match

    I'm having problems with iTunes Match, upload the songs are done and had great difficulty with the freezing of steps.
    I'm not able to make the songs appear in iTunes: http://pqp.me/7qr
    and when I get the songs come I can not download:http://pqp.me/7qq
    Can you help me?

    Vinny Bastos wrote:
    I'm not able to make the songs appear in iTunes: http://pqp.me/7qr
    I don't know what you mean by this. Do you mean you can't figure out how to get off that screen? Click the "done" button.
    This is just to say that I managed to sync with iTunes Match, in my other notebook I can not do the songs appear.
    Vinny Bastos wrote:
    and when I get the songs come I can not download:http://pqp.me/7qq
    You're connection the iTunes Match servers is offline. That's why the songs are greyed out and the cloud icon has the horozontal lines in it. Quit iTunes, wait a few seconds, re-launch the application and wait until the tracks are no longer greyed out and you will be able to download them.
    That part you answered, thanks.
    How often iTunes Match is off? Sometimes?

  • I HAVE PROBLEM WITH ITUNES cant download music with itunes to iphone 5 16gb ,,waiting for changes to be applied''

    I HAVE PROBLEM with itunes i want to download music to iphone 5 16gb from itunes WHERE is writting ,,waiting for changes to be applied'' if you help me i will very content

    so i went back to the apple store and the only solution was to trade in your phone for a new one because there was a faulty conector in the microport. hopefully you have a waranty and your stuff backed up!

  • The "power search" yields no results whatsoever when i attempt to search. Is this a problem with itunes or my computer? Everything else seems to load just fine involving the itunes store.

    I am attempting to search for artists on itunes and for some reason it keeps telling me there are no results when I know I am tying in the correct artist. I have been trying this repeatedly and using different artists and song names and I am still getting no results. Is this a problem with itunes?

    The only thing I would be concerned about is.
    1st, Where did the media come from.
    2nd, Was it clean and free of scratches.
    Most of the CD&DVD Drives in Powerbooks seem to be very very picky about the media they like to play with.
    Always be carefull of the Source from where it came.
    Commercially produced Media is rarely a problem.
    It doesn't take much eiter to make them act silly.
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  • I am experiencing two problems with iTunes on my iPhone 5s.

    I am experiencing two problems with iTunes on my iPhone 5s.
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    I am unable to preview any music on iTunes through the iTunes app on my phone. I have signed out of my user ID and restarted my phone and then logged back in and it did not fix the problem. My iTunes Match and iTunes radio are allowing me to play music. My software is up-to-date.

    Same problem here, Im running the latest version of iOS 7 on my iphone 5S (ipod 5S) bricked lol. It was working fine and then a mates baby grabbed my phone and dropped it (not very high) then it went off so i turned it on and BAM i got the grey backround with the apple logo on it so, I waited, Then it went to BSOD and got stuck in that loop, I then done a manual reset I was able to turn it off thats all. I tried restore in recovery mode with the latest itunes it come up with Unknown Error, error code (14) (something to do with unreconizable USB) tried many diffrent USB ports but sadly nothing, I then tried DFU mode with itunes still not working. Im really stuck on this one I need some assitance PLEASE! HELP!
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    Latest iOS 7 on iphone 5s
    Latest itunes 11.1.5.5
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  • Hi am having problems with iTunes,I have all my music on my 4s but I bought the iPhone 5 today.us there any way that I can transfer music over to my new phone without using the library?as it doesn't seem to be on my PCM anymore.

    Hi am having problems with iTunes,I have all my music on my 4s but I bought the iPhone 5 today.is there any way that I can transfer music over to my new phone without using the library?as it doesn't seem to be on my PC anymore.i reset my pc and save my iTunes to a hard drive but can't access it.Need help please

    " When I did this, my library showed all the music I have "purchased" from itunes but did not have the music that I downloaded a long time ago through itunes from my old CDs."
    Correct.
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    Copy it from your old computer or your backup copy of your old computer.
    The sync is one way - computer to ipod.

  • Multiple Problems with itunes...PLEASE HELP

    i'm crossing posting this to try and get as much help as possible, so i'm sorry if you see this in a bunch of places.....
    i posted awhile back and didnt get much help and i'm still having problems with itunes
    first of all when i open itunes it attempts to do the gapless playback stuff....if i let it do it....it gets half way through and freezes....but if i stop it before it freezes, i am able to play music BUT not import any songs from cd, ipod, or downloading software....
    so, i deleted the library and imported "iTunes Music Library.xml"....then i went into my itunes folder and started dropping the songs into itunes...and i got about 3/4s of my music (about 25 gigs) and it starts to freezes when looking for album covers....if i force quit and reopen the song will be in there...just not the album work....which is fine....but if i have to force quit every time i import a song, its going to get rediculous....i have tried deleting the library and importing the "iTunes Music Library.xml" file about 6 times now, with the same results.....
    ALSO...when i connect my ipod to my computer (i have 80 gig 5G) it will freeze while syncing....
    i honestly have NO idea what to do....any suggestions would be welcomed...thanks....
    -Lisa

    modulatetome,
    See if these articles help to narrow down the issue:
    First: How to recreate your iTunes Library
    http://docs.info.apple.com/article.html?artnum=93313
    - You stated you had " deleted the library and imported "iTunes Music Library.xml", so verify steps in article are what you've done, or try them again.
    Second: How to open an alternate iTunes Library file or create a new one
    http://docs.info.apple.com/article.html?artnum=304447
    - You can use this to open iTunes with an empty Library, import one CD and test how iTunes works.
    Hope this helps,
    Generik
    Dual 2.3 GHz PowerPC G5   Mac OS X (10.4.8)  

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