R3 Sales Organizations in CRM

Hi,
I have a requirement to validate the given Sales organizaion against the R3 Sales organization.
Is there any table in CRM , which has the list of r3 sales orgs?.
Regards
Elini.P

Well BAPI_HELPVALUES_GET is the RFC I was talking about. But you should use class CL_CRM_ORGMAN_SERVICES for doing the validation. Try following sample code for validating Sales Org -
REPORT ZTEST_SORG                              .
parameters : p_sorg type CRMT_R3_SALES_ORG.
CALL METHOD CL_CRM_ORGMAN_SERVICES=>CHECK_R3_SALES_ORG
EXPORTING
    R3_SALES_ORG      = p_sorg
EXCEPTIONS
    INVALID_SALES_ORG = 1
    others            = 2
IF SY-SUBRC <> 0.
   write : / 'invalid sales org'.
else.
   write : / 'valid sales org'.
ENDIF.

Similar Messages

Different Sales Organization in CRM DEV,QAS,PRD

Hi,
Is anyone knows how to correct inconsistent sales organization in DEV, QAS & PRD, meaning number series of sales organization units in DEV is not same with the QAS and PRD. With this situation, pricing in CRM online and internet sales is not consistent with what in R/3 and i'm getting error while doing CRMD_ORDER.
Please help! Rewards await.
Thank you very much.
Earl G. Faren

Hi Ravi Yadav,
Thank you for the reply!
I tried transporting the Org model but still when I tried creating a sales order using CRMD_ORDER, the system still unable to get the right base/list price and then when I check one of the condition tables (CNCCRMPRSAP004 & CNCCRMPRSAP005) it still contains the wrong sales org unit number series. Do I need to do the initial loading R3AS (R/3 to CRM)? to overwrite the entries of those condition tables?
Please advise what to do next.
Thank you.
Earl G. Faren

Assignment of Single sales office to multiple sales organizations

Hi,
We have a scenario where we need to Assign single sales office to multiple sales organizations in CRM. When i am trying to assign sales office to more than one sales organization 1st assignment between Sales office and Sales Org is getting deleted, and only the 2nd assignment is available.
Please let me know how to overcome this problem.
Regards
Raju

Hi
1. There are 2 version in CRM Org Model.
a) SBIV (Standard Backend Integration Version)
b) EBIV (Enhanced Backend Integration Version)
2. EBIV is used to handle multiple assignments in CRM system.
3. As you know we have 3 Org Units as far as Sales is concerned i.e. Sales Org, Sales Office, Sales Group.
4. In R/3 there is a standard way to maintain multiple assignments among these org units.
Ex: Sales Group 'X' works (assigned) for 2 Sales Offices 'North' and 'South' simultaneously.
5. But in CRM this assignment is not as common as in R/3 and is not supported thru SBIV.
6. If you would like to have these multiple assignments made in R/3 available in CRM as well you may want to go thru EBIV.
7. Once you run EBIV you cannot go back to SBIV.
8. In EBIV divisions and distribution channels can only be assigned to sales units (sales organizations, sales offices, and sales groups). If they are assigned to any other neutral Org Units (Org Units without any Org Attributes), those assignments would be deleted once you shift from SBIV to EBIV.
Hope this helps.
Regards
Manohar

No prices appear in quotations for a specific sales organization

Hi experts,
I have set up a new sales organization in CRM but I'm stuck at the moment. When I create I quotation in CRM and enter a customer and some items the system normally generates prices as well for each item. But now it doesn't when I create a new quotation against a customer that are connected to the new sales organization. If I try to create a quotation in ERP with the same customer and with the same item the system generates prices for each item. I have no error messages in CRM, see below picture. Can someone please help me?
I have maintained the "Determination of Pricing Procedure" and loaded a lot of objects through transaction "R3AS".
Any ideas?

Hi Hannes,
There can be two reasons for pricing not appearing in transaction type;
All the Pricing condition not replicated to CRM from ECC (DNL_CUST_CNDALL, DNL_CUST_CND, DNL_CUST_PRC, DNL_COND_A002, A003, A004, A005, A006 etc).
Check BP whether Customer Pricing Procedure is maintained or not and also check document pricing procedure maintained in document type.
Please let me know if that all are done.
Regards,
Kamfrk.

Downloading sales area to CRM

hi..
Can any one help me giving the download objects to download, Sales Organisation.
Thanks and regards,
Laya

Hi Latha,
I think you want to download ECC Sales Organization to CRM.
Follow the path as -
SAP Customizing Implementation Guide>Customer Relationship Management>Organizational Management>Data Transfer>Copy SAP ECC Sales Structure
or T Code CRMC_R3_ORG_GENERATE
Here Select the ECC Sales Organizations which you want to download into CRM.
Note Each Unique ECC Sales Organizations, Sales Office, Sales Group,Organization unit will be generated into CRM.
For Distribution channel & division there will be no Org Units generated on CRM.
Hope this will resolve your problem.
Regards,
Rajendra

Assign sales organization data in product in CRM

Hi Gurus,
I need to assign/ delete the sales organization in a product which has been downloaded from ECC in CRM. It seems that we cannot change the data in "sales and distribution tab" unless making the SET TYPE editable.
Only 3 SET TYPES in the "sales and distribution" tab can be made editable by adding them in the table CRMC_PRD_CHANGE.
CRMM_PR_SALESA, CRMM_PR_SALESG and CRMM_PR_SALESG
Does someone have any idea of how to add a sales organization in a product that comes from ECC in CRM ??
Thanks for your help,
Jeff

Hi Jeff,
I am afraid whether one will be able to edit a product which is downloaded from R/3 to CRM. All the changes should be done in ERP and the same will be downloaded via delta download.
Please have a look into the following thread:
Products in CRM doesn't have Sales and Distribution Data
It might help you. Hope this helps!
Regards,
Chethan

CRM: PFCG Roles restricted based on Sales Organization

Hi,
I have a requirement in SAP CRM 7.0 to create roles restricted based on Sales Organization(locations). We have two Sales Organization XXX and YYY, for which users need to be restricted. I have used the following objects for this regard.
CRM_ORD_OP, CRM_ORD_LP, CRM_ORD_PR, CRM_ORD_OE, CRM_BP_SA
Every user has assigned a sales role in which the above objects are deactivated and separate roles with values to the objects, with respective Sales Org values for the objects CRM_ORD_OE, CRM_BP_SA been provided. I have assigned these roles to respective users (User A with XXX, User B with YYY) based on their sales org locations. These users are positioned in the Organizational Model (PPOMA_CRM) under their respective Sales groups as per the requirement for the object CRM_ORD_LP, and authorization to this object is restricted to A for CHECK_LEV (Your Own Sales Organization). We use * for the objects CRM_ORD_OP and CRM_ORD_PR, as we do not control these.
After restricting all these, we do not find that the result not appearing as we expect, that is, restricting the sales organization data. We need all accounts, all activities, all opportunities, all leads, all campaigns etc. should be restricted by Sales Org, but when we search for accounts, activities, opportunities, leads, campaigns, we get result list with all data without any restrictions. I even checked the following forum, http://forums.sdn.sap.com/thread.jspa?threadID=1579211, which talks about the same kind of issue, but as I have already using the same objects for the restriction, it didnt help me much. I tried deactivating object CRM_BP_SA as it is not discussed on the forum, also tried CHECK_LEV=A,B,C,D,E for object CRM_ORD_LP, but all results the same.
Additional Info: When tried to create a project, with user A who is authorized for XXX, normally it would pick up the Sales Area Data for the project from the user (meaning User A from the XXX Sales Org.), but I get an error message: Enter a sales org, enter a dist. channel and enter an org unit etc. Even when I search for leads, it displays a list of data, when I click on any, it issues the error message: Enter a sales org, enter a dist. channel and enter an org unit (Sales) etc
Is that we miss any object restriction that is not restricting these objects properly or is it any customization missing? Please advice.
Thanks in advance.
Regards,
Shahul Hameed M
BASIS Consultant

Hi Shahul,
I have a similar requirement as of yours. I have maintained auth values, in role as below:
CRM_ORD_LP
03       ACTVT
A        CHECK_LEV
*         PR_TYPE
CRM_ORD_OE
03       ACTVT
11       DIS_CHANNE   ( the user is assigned to this dstrbtion channel in org structure)
          SALES_GROU
          SALES_OFFI
SO1   SALES_ORG
          SERVICE_OR   ( the user is assigned to this sales org in org structure)
And, when I try to display the LEADs in CRM UI ...I still get the display of LEADs belonging to all sales orgs.
And my trace record for CRM_ORD_LP is....
CHECK_LEV    ' blank '
PR_TYPE          LEAD
ACTVT               03
that means, it is not considering the auth value ' A ' for auth field CHECK_LEV
Could you please let me know ...how you have achieved this restriction . Is there anything , i m missing here?
Thank You

Sales Organization data in CRM

Hello,
We have around 1000 Sales Organizations in a CRM Standalone system that have now to be set in a new CRM system, but we do not have intentions of integrating the two systems. What we are doing is manually taking the data into an excel sheet. But this is rather time consuming in PPSMA_CRM transaction.
Is there a way to directly get the data in an excel sheet from the above transaction? We do not intend to use a BAPI or a custom development for the same.
Would appreciate any help.
Regards
Priyanka

Hi Priyanka,
You can transport the Complete Org from your existing system to the other.
For doing the same use program SE38 , RHMOVE30.
This program can be used to complely transfer your org model.
I am sure we cant upload org from a excel fiel.
Regards
Arun Kumar
Rewards Points if it helps.

Authorization about crm sales Organization --division

Hi, all
I have a question about Authorization , In PFCG , I have used the authorization object CRM_ORD_OE,
It can check the organization( Distribution Channel, Sales Group, Sales Office,Sales Organization ID)
but I can not find the object to check sales Organization --division.
help, please give me help , thx.
Andy

Hi,
Check the following Authorization Objects For CRM:
CRM_OPP (authorization object CRM transaction u2013 allowed organizational units)
SALES_ORG (sales organization)
SERVICE_OR (service organization)
DIS_CHANNE (distribution channel)
SALES_ORG (sales office)
SALES_GROU (sales group)
ACTVT

Crm 2007 - product by partner sales organization

hello
I'm trying to customize the following procedure:
1.Create opportunity or quotation,
2. enter a business partner (prospect/sold to)
Get the relevant product list to the specific partner (determind by the partner sales organization)
I read that the PPR procedure should be the answer, i tried it
and no luck.
can you please give an answer or a direction?
Thanks
Rika

hi jay..
If u got any solution for the same please provide us, it would be great help.as we are also facing the same problem.
and also give me step by step procedure to transfer the variant product from ecc to crm 2007.
any links any usefull material for variant product in crm 2007 will be highly appreciated.

Sales Organization data in Account Fact Sheet

Hi All.
We are working on SAP CRM 7.0 EHP2.We need to show account factsheet on Account Overview page in IC-Agent Role.
We are using account factsheet BP_ACCOUNT_FS.In this account sheet,data is not populated or not able to select the org data in view " Sales Organization Selector".same data is appearing in Account Overview page.
Please help us in this issue.
Regards,
Urvashi

Hi All.
We are working on SAP CRM 7.0 EHP2.We need to show account factsheet on Account Overview page in IC-Agent Role.
We are using account factsheet BP_ACCOUNT_FS.In this account sheet,data is not populated or not able to select the org data in view " Sales Organization Selector".same data is appearing in Account Overview page.
Same type of issue (Account Shipping data, Account Sales data, Account Billing Data etc is not coming in factsheet)was posted eariler and status of post is resolved but solution is not given.
Please help us in this issue.
Regards,
Urvashi

Trying to create a sales order in CRM with BAPI_BUSPROCESSND_CREATEMULTI.

hi all,
I am trying to create a sales order in CRM using the BAPI BAPI_BUSPROCESSND_CREATEMULTI.
I need the sales order number as the out put. So I am declaring OBJECT_ID as the export parameter.
This is my source code, I donu2019t get an error, but the sales order is not generated and I donu2019t get any output for my export parameter OBJECT_ID.
I am setting the tables HEADER,ITEM ,SALES,PARTNER, ORGANISATION, RETURN and
    SCHEDULELINE in BAPI_BUSPROCESSND_CREATEMULTI. But still unable to display the sales order number. Please help me with information
This is my code
***********************************Define the Internal Tables*************************
DATA: IT_HEADER TYPE STANDARD TABLE OF BAPIBUS20001_HEADER_INS WITH HEADER LINE.
DATA: IT_SALES TYPE STANDARD TABLE OF BAPIBUS20001_SALES WITH HEADER LINE.
DATA: IT_ITEM TYPE STANDARD TABLE OF BAPIBUS20001_ITEM WITH HEADER LINE.
DATA: IT_SCHEDULELINE TYPE STANDARD TABLE OF BAPIBUS20001_SCHEDLIN WITH HEADER LINE.
DATA: IT_PARTNER TYPE STANDARD TABLE OF BAPIBUS20001_PARTNER_INS WITH HEADER LINE.
DATA: IT_ORGANIZATION TYPE STANDARD TABLE OF BAPIBUS20001_ORGMAN_INS WITH HEADER LINE.
**Values for Internal Table IT_HEADER**
IT_HEADER-PROCESS_TYPE = 'YWEB'.
IT_HEADER-DESCRIPTION   = 'Web Order'.
IT_HEADER-POSTING_DATE = 'SY-DATUM'.
IT_HEADER-CREATED_BY    = 'SY-USER'.
APPEND IT_HEADER TO IT_HEADER.
**Values for Internal Table IT_SALES**
IT_SALES-PO_NUMBER_SOLD = '1'.
APPEND IT_SALES TO IT_SALES.
**Values for Internal Table IT_ITEM**
IT_ITEM-NUMBER_INT = '20'.
IT_ITEM-ORDERED_PROD = '50000180'.
IT_ITEM-ITM_TYPE = 'ZABC'.
APPEND IT_ITEM TO IT_ITEM.
**Values for Internal Table IT_PARTNER**
IT_PARTNER-REF_PARTNER_NO = '100000620'.
IT_PARTNER-REF_PARTNER_FCT = 'CRMH04'.
APPEND IT_PARTNER TO IT_PARTNER.
**Values for Internal Table IT_ORGANIZATION**
IT_ORGANIZATION-SALES_ORG = 'O 50000100'.
IT_ORGANIZATION-DIS_CHANNEL = '30'.
IT_ORGANIZATION-DIVISION = '80'.
APPEND IT_ORGANIZATION TO IT_ORGANIZATION.
**Values for Internal Table IT_SCHEDULELINE**
IT_SCHEDULELINE-QUANTITY = '2.268'.
APPEND IT_SCHEDULELINE TO IT_SCHEDULELINE.
**Call BAPI_BUSPROCESSND_CREATEMULTI for creating a sales 0rder******
CALL FUNCTION 'BAPI_BUSPROCESSND_CREATEMULTI'
TABLES
    HEADER                  = IT_HEADER
    ITEM                    = IT_ITEM
    SALES                   = IT_SALES
    PARTNER                 = IT_PARTNER
    ORGANISATION            = IT_ORGANIZATION
    RETURN                  = IT_RETURN1
    SCHEDULELINE            = IT_SCHEDULELINE.
****************CALL COMMIT WORK**********
CALL FUNCTION 'BAPI_TRANSACTION_COMMIT'
EXPORTING
    WAIT          = 'X'
IMPORTING
   RETURN        = IT_RETURN2.
ENDFUNCTION.
Edited by: jessica sam on Dec 10, 2008 1:45 AM

Hi am getting the sales order but the item data is not available in sales order. Also should I generate a new guide always for HEADER, ITEM, PARTNER, ORGANIZATION, SCHEDULELINE,u2026u2026for the tables that I use?
I mean do I need to create a new guide each time for all the tables that I use and finally pass only header guide to the bapi 'BAPI_BUSPROCESSND_SAVE'.
I donu2019t know why I am not getting the product data in the saved sales order please help me.
this is my code
***TABLES
DATA: IT_HEADER TYPE TABLE OF BAPIBUS20001_HEADER_INS.
DATA: IT_INPUT_FIELDS_FILL TYPE TABLE OF BAPIBUS20001_INPUT_FIELDS.
DATA: IT_ITEM TYPE TABLE OF BAPIBUS20001_ITEM.
DATA: IT_OBJECTS_TO_SAVE TYPE STANDARD TABLE OF BAPIBUS20001_GUID_DIS WITH HEADER LINE.
***WORK AREA
DATA: WA_INPUT_FIELDS TYPE BAPIBUS20001_INPUT_FIELDS.
DATA: WA_HEADER TYPE BAPIBUS20001_HEADER_INS.
DATA: WA_ITEM TYPE BAPIBUS20001_ITEM.
DATA: IT_EV_GUID_32 TYPE GUID_32.
DATA: IT_EV_GUID_32_1 TYPE GUID_32.
*Create GUID
CALL FUNCTION 'GUID_CREATE'
IMPORTING
    EV_GUID_32       = IT_EV_GUID_32.
* Fill the HEADER
WA_HEADER-GUID                      = IT_EV_GUID_32.
WA_HEADER-PROCESS_TYPE              = 'ZWEB'.
WA_HEADER-DESCRIPTION               = 'WEB ORDER'.
WA_HEADER-CREATED_BY                = 'jiopidn'.
APPEND WA_HEADER TO IT_HEADER.
*For each FIELD of HEADER fill INPUT_FIELDS
WA_INPUT_FIELDS-REF_GUID               = IT_EV_GUID_32.
WA_INPUT_FIELDS-REF_KIND               = 'A'.
WA_INPUT_FIELDS-OBJECTNAME             = 'ORDERADM_H'.
WA_INPUT_FIELDS-LOGICAL_KEY            = '1'.
WA_INPUT_FIELDS-CHANGEABLE             = ' '.
WA_INPUT_FIELDS-FIELDNAME              = 'PROCESS_TYPE'.
APPEND WA_INPUT_FIELDS TO IT_INPUT_FIELDS_FILL.
WA_INPUT_FIELDS-FIELDNAME              = 'GUID'.
APPEND WA_INPUT_FIELDS TO IT_INPUT_FIELDS_FILL.
WA_INPUT_FIELDS-FIELDNAME              = 'DESCRIPTION'.
APPEND WA_INPUT_FIELDS TO IT_INPUT_FIELDS_FILL.
WA_INPUT_FIELDS-FIELDNAME              = 'CREATED_BY'.
APPEND WA_INPUT_FIELDS TO IT_INPUT_FIELDS_FILL.
*Create your own GUID
CALL FUNCTION 'GUID_CREATE'
IMPORTING
    EV_GUID_32       = IT_EV_GUID_32_1.
* Fill the ITEM
WA_ITEM-GUID              = IT_EV_GUID_32_1.
WA_ITEM-NUMBER_INT        = '10'.
WA_ITEM-ORDERED_PROD      = '000000000070000000'.
WA_ITEM-ITM_TYPE          = 'ZTAN'.
WA_ITEM-MODE              = 'A'.
APPEND WA_ITEM TO IT_ITEM.
*For each FIELD of ITEM fill INPUT_FIELDS fields
WA_INPUT_FIELDS-REF_GUID               = IT_EV_GUID_32_1.
WA_INPUT_FIELDS-REF_KIND               = 'A'.
WA_INPUT_FIELDS-OBJECTNAME             = 'ORDERADM_I'.
WA_INPUT_FIELDS-LOGICAL_KEY            = '1'.
WA_INPUT_FIELDS-CHANGEABLE             = ' '.
WA_INPUT_FIELDS-FIELDNAME              = 'GUID'.
APPEND WA_INPUT_FIELDS TO IT_INPUT_FIELDS_FILL.
WA_INPUT_FIELDS-FIELDNAME              = 'NUMBER_INT'.
APPEND WA_INPUT_FIELDS TO IT_INPUT_FIELDS_FILL.
WA_INPUT_FIELDS-FIELDNAME                 = 'ORDERED_PROD'.
APPEND WA_INPUT_FIELDS TO IT_INPUT_FIELDS_FILL.
WA_INPUT_FIELDS-FIELDNAME                 = 'ITM_TYPE'.
APPEND WA_INPUT_FIELDS TO IT_INPUT_FIELDS_FILL.
REFRESH: CREATED_PROCESS.
***** CALL BAPI_BUSPROCESSND_CREATEMULTI
               CALL FUNCTION 'BAPI_BUSPROCESSND_CREATEMULTI'
                 TABLES
                   HEADER                  = IT_HEADER
                   ITEM                    = IT_ITEM
                   INPUT_FIELDS            = IT_INPUT_FIELDS_FILL
                   CREATED_PROCESS         = CREATED_PROCESS
                   RETURN                  = RETURN.
IT_OBJECTS_TO_SAVE-GUID = IT_EV_GUID_32.
IT_OBJECTS_TO_SAVE-OBJECT_TYPE = 'BAPIBUS20001'.
APPEND IT_OBJECTS_TO_SAVE TO IT_OBJECTS_TO_SAVE.
**** CALL 'BAPI_BUSPROCESSND_SAVE
CALL FUNCTION 'BAPI_BUSPROCESSND_SAVE'
EXPORTING
    UPDATE_TASK_LOCAL       = true
    SAVE_FRAME_LOG          = true
TABLES
    OBJECTS_TO_SAVE         = IT_OBJECTS_TO_SAVE
    SAVED_OBJECTS           = ITAB_SAVED_OBJECTS
    RETURN                  = itab_return.
**** CALL BAPI_TRANSACTION_COMMIT
CALL FUNCTION 'BAPI_TRANSACTION_COMMIT'
   EXPORTING
    WAIT = true
IMPORTING
    RETURN = RETURN1.
Edited by: jessica sam on Dec 12, 2008 3:50 AM

Risk on wrong definition of sales organization, distribution channel and division

Hi,
our organization just started to implement SAP and SD module is one of the subject to complete.
We are in the defining phase of the above subject but I still can not understand the risk of being miss-defining the sales organization, distribution channel and division. Is it true will only impacting the pricing and reporting only? Are there going to be future impact on this?
Thank you before for your explanation.
Andy

Hi Andy,
Good to see the suggestions!
These are the rules I try to follow:
Do not over do it. Simple is better and facilitates change.
One sales organization for each company code unless significant differences exist between independent sales departments. Like one wants to use CRM and others won't. It's roughly equivalent to one by each top level sales director.
One distribution channel for each sales channel group that defines different prices or different shipping conditions for the same material. Like retail and wholesale have different pricing. Special rules can apply like mail delivery require different correspondence settings.
One division for each division of the company. If company has no clearly defined divisions (like Aeronautics and Footwear) there is no need (in sales) to split (it might in financials).
Using sales office and sales group for reporting is a lot better than the top level structures because it's easy to change them in master data, unlike sales org or distribution channel. And when departments get reorganized the system effort is significantly reduced if no change occurs at those three top levels.
So I normally use the sales office to the first or second level of reporting and sales group in some cases to represent individual sales persons or nothing at all in other cases.
regards,
Edgar

Bapi or function module to create a sales order in CRM 5.1 system

Hi experts,
Anyone knows any Bapi or function module to create a Sales order in CRM 5.1 system directly.
Thanks.
regards.
Ruchi.

hi ruchi,
sory for the late respond, got a lot works to be done.
based on my experience, you need several more information such as currency, uom for quantity, sales organization, etc.
and honestly, i have never tried to create an order by just using 3 information ( sold to party, item, and quantity ),
but i think it is possible because some of the information can be determined using configuration, but still some information is missing and the order that you create will have an error and you can't do next process of the order unless somebody fix / fill the information needed.
just an idea, perhaps you need some z-tables to put your certain information needed for order creation and the information is maintained for each sold to party ( sold to party is a key of z-tables ) and each time order is created, all information will be query in this tables.
and for this tables may be you can create an offline maintainance scenario using an adobe document. by this way, the sold to party can maintained all his/her/their information by them self.
and by using this scenario, you can still maintain / create the order by programming ( perhaps using function module CRM_ORDER_MAINTAIN or else ).
actually i want to implement in my company but don't have a chance becuase all has been set up and the management will think twice for implementing this scenario.
hopes it hels
cheers

No sales organizations in the list

When create any sales document error message "Enter a sales organization" appears but no Sales Organization exists in the list. The org. structure is created according to C01_BB_ConfigGuide.
When editing a business partner in Sold-to-party role, no sales organizations exists in the list too.
Could anybody help us?

Thank you.
I checked the org data and it seems to be all right.
I have the following org tree:
1. Company BP for CRM ([ ] permitted for determination, Country=US)
1.1. Sales Org BP01 ([x] Permitted for determination, [x] Sales Organization, Country=US, Tupel=0101, Postal Code=00000-99999, Region=CA, Divison=01, DistrChannel =01)
1.2. Sales Org BP02 ([x] Permitted for determination, [x] Sales Organization, Country=DE, Tupel=1101)
The business partner I use in sales transaction has attrbutes: Country=US, Region=CA, Postal Code: 95630
The determination rule chooses Sales Org 1.1 as organizational unit but nothing as sales org, distrib channel and division (these fields are empty).
The log in Organization tab is:
[ok] |Organizational data determination Sales
[ok] |Transaction type: TA
[ok] |Org. data profile: 000000000005
[ok] |Org. data model det. role: AC10000166
[ok] |Container:
[ok] |Attribute: COUNTRY, Evaluation: US
[ok] |Attribute: DIVISION, Evaluation:
[ok] |Attribute: D_CHANNEL, Evaluation:
[ok] |Attribute: REGION, Evaluation: CA
[ok] |Attribute: SA_GROUP, Evaluation:
[ok] |Attribute: SA_OFFICE, Evaluation:
[ok] |Attribute: SA_ORG, Evaluation:
[ok] |Following organizational units were found:
[ok] |O 50000041 SO_BP
Why did it determine empty SA_ORG, D_CHANNEL and DIVISION attrs?
Best Regards,
Sergei
Message was edited by: SERGEI KUZMIN

R3 Sales Organizations in CRM

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