Reboot to factory settings
My 2000 notebook started an automatic windows update and could not finish now it will not reboot I just want to reboot to factory settings but don't know how
Hi @finole31
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I grasp that an automatic Windows update started but unable to finish and now it will not boot into Windows.
Here is a link to HP Notebook PCs - Use Hard Reset to Resolve Hardware and Software Issues.
Next I would try a HP PCs - Refresh Your PC to Resolve Problems (Windows 8).
If you are still unable to boot into Windows here is a link to HP PCs - Performing an HP system recovery (Windows 8).
During the recovery there is an option to backup your personal files to prevent data loss.
HP PCs - Restoring Files that were Backed Up Using HP Recovery Manager (Windows 8).
Best of Luck!
Sparkles1
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Similar Messages
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How do I reboot to factory settings?
I have a nasty virus plus my browser has been hijacked and everything is really messed up. How do I reboot to factory settings? I was told to use fn/f11 but nothing happens.
Pavillion g6-1d60us Notebook
Thank youjentermie wrote:
I have a nasty virus plus my browser has been hijacked and everything is really messed up. How do I reboot to factory settings? I was told to use fn/f11 but nothing happens.
Pavillion g6-1d60us Notebook
Thank you
I have included a link to your product support page which provides instructions for performing the system recovery. There's even a video on the page to show you the steps. If you have any other questions I'll be glad to answer them!
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01867418&tmp_task=solveCategory&cc=us&dlc=en&lc... -
Z3 rebooted to factory settings while having it in my pocket, photos lost on SD card
My 3 day old Z3 rebooted to factory settings while having it in my pocket. I was out for a five hours walk and have used it serveral times during the walk to take photos. They were stored on the SD card. Battery was on 73%. At the end of my trip I noticed it asked for my pin code to unlock the sim card. I used my newly set pincode for simcard and it worked fine. The telephone was set up with screenlock as well, but that has disapeared together with all my installed programs and my photos and videos on the SD card. The lock screen goes automaticlay on after 15 sec so I find it strange that I should be able to push the right buttons, in my pocket, by just walking, to perform a factory reset?Any suggestions on why and how to restore my photos on the SD card?
This was Sony's answer to my question: Sophia: Hi, just looking into this for you won't be long.Sophia: I have had a read of the thread and due to the low number of people posting on the forum over the past year I ca confirm this is not a common problem. If you have already tried what has been advised on that forum and the issue has not been resolved, I advise running a software repair on your handset as this is most liekly to resolve the issue yoyu are experiencing.X: that is Sony's answer?Sophia: Yes.X: and what about all the lost data and picturesX: this is not an isolated incidentSophia: I understand that it has been experienced before but there has been an extremely low number of people who have experienced the issue, it is not a known fault. As previously suggested, a software repair is likely to resolve the issue for you.X: how do I recover the data that has been lost?X: I must say, I was hoping for more support, from a support chatSophia: Unfortunately once the data has been lost, there is no way to recover it I am very dissappointed in the level of care from Sony. Took a long time to get the final reply, and it's apparently not a known fault, so it's my problem. If it's happened to multiple people, it's a fault.
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How to reboot to factory settings?
I just bought a MBP 13" from my friend. It has OSX Lion pre-installed on it so theirs no boot disc. I read the instructions online about rebooting but I didn't do it correctly. What I wanna do it get it back to as if the computer was being turned on for the 1st time. I changed the user name to my name, but when I go to the Air Drop section in Finder, his name still pops in that area. I wanna make it so that everything is under my name.
Basically, the login user has my name on it.
Air Drop has his name and when you go to USER folder, his name is there too. Want to get it so all of it is under my name.
Thanks to anyone that can help me.Haseeb wrote:
I just bought a MBP 13" from my friend. It has OSX Lion pre-installed on it so theirs no boot disc. I read the instructions online about rebooting but I didn't do it correctly. What I wanna do it get it back to as if the computer was being turned on for the 1st time. I changed the user name to my name, but when I go to the Air Drop section in Finder, his name still pops in that area. I wanna make it so that everything is under my name.
Basically, the login user has my name on it.
Air Drop has his name and when you go to USER folder, his name is there too. Want to get it so all of it is under my name.
Thanks to anyone that can help me.
Buy your own copy of Lion using your own Apple ID and do an erase and clean install. It will be very hard with updates etc. with his ID attached to the Lion and the App Store.
Search these forums for instructions on clean install. There are a ton of posts on it.
Good Luck
Pete -
hello
I have tried everything I can think of and still no joy!
The camera on my ipod touch 4th gen is broken. The shutter won't open and I can't switch it from camera/video. The only button that responds is to view the camera roll.
I have tried Settings / General / Reset several times. I have also carried out a system restore via itunes twice and no luck..
Can you help me?
ThanksSee this long-runinng discussion on the problem. An appointment at the Genius Bar of an Apple store is probably in order.
Camera shutter issue: Apple Support Communities -
i have a blinking Amber on my extreme now and it cannot extend the network. It was working fine and nothing has changed. I have restored to factory settings moved it to another room and rebooted the system without luck. Any suggestions
What OS are you running?
Please give me a screenshot of the current AE setup..
I strongly recommend if you have issues.. take control of all the variables. Apple routers have too much auto..
Here is a list that I use for setups when using Yosemite.. but it relates to any OS.
You will need to factory reset again to get going.
Factory reset universal
Power off the AE.. ie pull the power cord or power off at the wall.. wait 10sec.. hold in the reset button.. be gentle.. power on again still holding in reset.. and keep holding it in for another 10sec. You may need some help as it is hard to both hold in reset and apply power. It will show success by rapidly blinking the front led. Release the reset.. and wait a couple of min for the AE to reset and come back with factory settings. If the front LED doesn’t blink rapidly you missed it and simply try again. The reset is fairly fragile in these.. press it so you feel it just click and no more.. I have seen people bend the lever or even break it. I use a toothpick as tool.
Then redo the setup from the computer with Yosemite or whatever you are using.
1. Use very short names.. NOT APPLE RECOMMENDED names. No spaces and pure alphanumerics.
eg AEgen5 for basestation.
Use AE24ghz and AE5ghz for wireless on each band, with fixed channels as this also seems to help stop the nonsense.
2. Use all passwords that also comply but can be a bit longer. ie 8-20 characters mixed case and numbers.. no non-alphanumerics.
3. Ensure the AE always takes the same IP address.. this is not a problem for router but if the AE is bridged you can have trouble.. Try using the static IP method or control it via the main router dhcp reservations.
4. Check your share name on the computer/s is not changing.. make sure it also complies with the above.. short no spaces and pure alphanumeric..
5. Make sure IPv6 is set to link-local only in the computer. For example wireless open the network preferences, wireless and advanced / TCP/IP.. and fix the IPv6. to link-local only.
6. Set up the extend to the Express using 2.4ghz and then see how good or bad the connection is.. this is better in the old v5 utility but if you hover your mouse over where it shows connection an extra chunk of info comes up.
I have specifically used 5ghz to make the extend.. because by testing it works better.. but do not be fooled.. this good connection is poor.. the RSSI.. which is difference signal .. at -79dbm is down the bottom of the stable.. and it drops out on a daily basis.. you want to see that signal around -60dbm at min.
There is a lot more jiggery pokery you can try but the above is a good start.. if you find it still unreliable.. don't be surprised. -
After restoring my iphone 4 to factory settings, then restoring from a recent backup, my phone will reboot but keeps coming back to the "new setup or restore from backup screen". How can I by-pass this screen to go directly to the sync apps/music screen?
Well, it's certainly behaving as though the phone that was backed up was synced to a different iTunes library.
I'm going to throw one more thing out there... Yes, you backed it up to this computer... Was the phone previously set up to sync with this computer? Or was it syncing with a different computer and you just backed it up to this one?
You may have to end up setting it up as a new device and rebuilding the phone by manually re-syncing your data, apps, music, etc. to the phone.
Trying to keep your library on a different drive can be tricky. If iTunes starts up and the library isn't available, it may end up generating a new library ID, meaning that you could easily find yourself in exactly the position you're in now...
I'm curious why there was a need to restore your phone to begin with... It may not have any bearing on this at all, but it could. -
i Am using an iPhone 6 plus. just bought it 10 days ago. I am unable to make or recieve calls. I either get static or dead air, the person on the other end cannot hear me or they only hear static. I have tried hard rebooting the phone which did not work. I tried restoring the phone to factory settings no luck. I am out of ideas on how to fix the issue. I have excellent network coverage and am connected to wifi. Please help.
Jaws1289 wrote:
My wife has the same carrier and her calling and all the features on her phone work perfect. She has an iPhone 6.
That's all well and good butt says nothing about what may or may not be wrong with your line. Call your carrier. -
My iTouch is frozen. I have rebooted it, restored it with backup and restored it to factory settings. It works for a week or 2 and then freezes again. Now it just will not unlock.
pop the sim card out...
full restore, will wipe out the system & lock code...
resync with your data, and you should be good... -
How to erase hardrive during reboot to restore to factory settings?
How to erase hardrive during reboot to restore to factory settings?
I was told to hold down Control R while rebooting, which I did, and then once I'm in disk utility thats where I will erase the hard drive. The problem is I dont know what I'm really looking at once I get there. I actually see what looks like 2 hard drives. one labeld: 500.11 GB ST3500418A and one right below it named Macintosh HD, which one do I select to erase or should I do both?
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Hi. I'm in need of great help as I do not understand how this could have happened.
I had my firefox on, with multiple tabs and windows as I was doing intense research for a paper. My screen then freezes up, but my mouse could still work. Having experienced this before, I immediately pressed and hold the power button till my macbook pro shuts down.
After which, I switched it back on. To my horror, everything was resetted to factory settings: my desktop background was replaced, the fonts on the clock display were different. But this wasn't so bad.
After which, I realised that my dock went missing, together with the icons. I clicked the apple drop down menu, and my screen hanged momentarily, and in that moment everything on the screen disappeared (including the upper dock) for a few seconds and appear again. Meaning, i cant click the drop down.
Similar thing happened with my spotlight. Using the hot keys command-space, the dropdown appeared on the top right, but when i started to type, the screen disappeared and appeared again like before.
Finally i checked my applications folder, and it seems like all the applications are missing, like they have never been installed before! Their folders are there, but the icons and apllications themselves aren't. No applications/software installed- not even the utilities and system preference softwares that came with the macbook.
Luckily though, all my documents are safe. I just cant open them because my iworks and adobe are all missing and "not installed". I cant even access the internet. I'm doing this via my iPhone.
So basically i cant do anything because my apple drop down menu is unreachable, so is my spotlight, and my apps/softwares like system preference, utility are all missing. Is there a way i can troubleshoot this? Or make my macbook work again? I have already restarted and shutdown and switch it back on again near five times.
I know my explanation is long, but do help me if you can. I'm really at a lost right now...Hi
Thanks for the help. I did what you advised, but it still did not work.
The repair disk was successful. Unfortunately when the system restarted to boot my startup disk, I faced the exact same problems as I did previously. I also did a hardware test, but no problems were found.
Even tried powering off and on the macbook pro again but the same problems remained...
I tried to back-up my files too but they refuse to copy/move into my hard disk drive folder.
Nothing works.
Do you have other ideas? Or suggestions?
Thanks so far! -
Reboot laptop back to factory settings using control panel
can someone please tell me how to get my compouter back to factory settings using the control panel. i think i may have downloaded somthing thats making my laptop messed up and i dont have a clue on what to do. help please!
Click Start , All Programs , Recovery Manager .
Or,just do it from boot. Immediately after powering on the laptop start tapping away at the F11 key.This should boot into Recovery Manager where you can choose to do a Factory reset.
******Clicking the Thumbs-Up button is a way to say -Thanks!.******
**Click Accept as Solution on a Reply that solves your issue to help others** -
Yesterday, I got asked by my 2nd generation Apple TV if I wanted to update download and install the new software update. I clicked "Yes" and the download and installation process began. Nothing out of the ordinary happened and when the installation completed the Apple TV automatically rebooted itself, which is what has happened with previous software updates.
Alas, after reboot, the only thing that appeared on screen was an old iTunes logo (the one with the CD in the background) and what looked like a USB cable. I went online and found out that other people had been experiencing similar problems with the newly released Apple TV 6.0 update and that they had also ended up with the same image on their screen.
As it turns out, this image apparently means that you need to restore your Apple TV to factory settings by hooking it up to your computer using a micro-USB cable and then using iTunes to restore it in a way analogous to restoring an iPhone via iTunes.
I followed all of the instructions to the letter such as disconnecting my Apple TV from all cables including the power cord and then hooking it up to my computer with the micro-USB cable. I opened iTunes and absolutely nothing happened. The Apple TV does not appear as a device so I am not able to restore it.
I have attempted rebooting my computer and leaving my Apple TV disconnected for a while before hooking it up to my computer since it apparently has an internal baterry that keeps a charge for about 30 seconds after being disconnected. Nothing has worked.
Any ideas on how to fix this?
System configuration:
Apple TV 2nd generation running update 5.3
iTunes version 11.1 (126)
Mac OS X 10.8.5 on an Intel Core 2 DuoDid you follow the instructions here:
http://support.apple.com/kb/HT4367
Pay attention to differences in power connection depending on whether or not you have AppleTV2 or AppleTV 3.
Also some microUSB leads don't seem to work - try another if you can. Disconnect superfluous USB device/hubs too if possible.
AC -
My iPod Classic 80Gb won't sync with iTunes after "Restoring" to factory settings
My iPod Classic is probably about 8 years old, or maybe a little more and has never before given serious problems. Until I recently "restored" the device, the hard drive had about 40Gb of music and podcasts stored on it but no photos or videos.
The device recently just "died" completely and without warning - just a blank screen with no response from any of the controls. I rebooted it using the "Menu" and "Select" buttons and it came back to life. However as it had recently been displaying some other small issues like having to be manually ejected every time after syncing, instead of automatically saying "it is now safe to disconnect" as it always used to, I thought I'd restore it to its original factory settings and then reload my catalogue. Big mistake!
Now when I connect the device, it won't automatically sync as it always used to; and when I try to manually sync it either from the "Sync" button at the bottom right hand corner of the iTunes screen or by right-clicking on the device's icon in iTunes and selecting the "sync" option, the iTunes banner simply states "iPod sync is complete" and "Eject before disconnecting" with no data being loaded.
My computer is a Windows 7 PC running the latest version of iTunes (11.3.1.2) and the iPod device software is up to date (version 1.1.2). <my windows updates are carried out automatically. I have worked my way through the iTunes diagnostics pages, but to no avail.
Any assistance in resolving this issue would be much appreciated.You would have to update you Mac os.
It is clear:
System requirements
Mac computer with USB 2.0 port, Mac OS X v10.5.8 or later, and iTunes 10 or later4
PC with USB 2.0 port; Windows 7, Vista, or XP Home or Professional (SP3) or later; and iTunes 10 or later4
Internet access required; broadband recommended; fees may apply"
http://www.apple.com/ipodnano/specs.html -
How to Restore Factory Settings on a Mac?
How to Restore Factory Settings on a Mac OS X 10.6.8?
I have been told you can do this without the Installation CD. I also do not remember the installation CD when i got the laptop. If it's possible then please someone let me know! if not then how can i get a new CD to do this?
my computer keeps freezing on me at random times, and i have tried taking the laptop to my college tech support and also Best Buy and they said they can't do anything and that i need to try resetting the mac.You may not remember the installer disks but they came in the box. Your profile shows you are running 10.6.6 Snow Leopard. To restore back to factory settings you need those disks. That said to go that route may be unnecessry. Stay away from Best Buy tech people. They know nothing. Without the disks you do a repair disk to see if that helps:
Start up your computer in single-user mode to reach the command line.
Note: If necessary, perform a forced restart as described in the Emergency Troubleshooting Handbook that came with your computer. On desktop computers, you can do this by pressing the reset/interrupt button (if there is one) or holding down the power button for several seconds. On portable computers, simultaneously press the Command-Control-power keys. If your portable computer doesn't restart with this method, you may need to reset the Power Manager.
At the command-line prompt type:
/sbin/fsck -fy
Press Return. fsck will go through five "phases" and then return information about your disk's use and fragmentation. Once it finishes, it'll display this message if no issue is found:
** The volume (name_of_volume) appears to be OKIf fsck found issues and has altered, repaired, or fixed anything, it will display this message:
***** FILE SYSTEM WAS MODIFIED *****
Important: If this message appears, repeat the fsck command you typed in step 2 until fsck tells you that your volume appears to be OK (first-pass repairs may uncover additional issues, so this is a normal thing to do).
When fsck reports that your volume is OK, type reboot at the prompt and then press Return.
Your computer should start up normally and allow you to log in.
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