Rented Movies-Problem Error 5103 HELP!!

The error message that you describe is most likely caused by an incorrect date and time setting on your computer. If the date and time are not correct, you will not be able to access the movies you rented.
To change your computer's date and time, go to the Control Panel and enter the Date and Time category. Make the necessary adjustments so that the date and time are set automatically.
This is what iTunes Support is sending me. the date and time is set correctly and i keep getting this error. does anyone know of a way to fix this error

I have the same issue with rented movies and the ipod touch. It gets all the way to the end of the transfer then contacts iTunes store then BAM....
The rented movie "movie name" could not be transferred to the iPod "iPod name" because and unknown error occurred (5103)."
Reformatting the HD is an outragous fix. There has to be someone at apple that knows what is happening here. I get so frustrated talking to someone reading from a script. "reboot your computer", "reinstall iTunes", "but first you have to uninstall quicktime".... What happened to knowledgable support people??
It's almost 1:00 AM, I have a plane to catch in 5 hours, sure wish I could watch the movies I rented, paid for, downloaded, and can't move them to the player.
Never have cared much for apple, want to change my mind? FIX IT!

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Rent-Movie-Problem -1309

Hey Communitie,
I've got a third time problems with Rent-Movies on iTunes.
I have the white MacBook from 2009 and all my stuff is updated!
I rent three movies on iTunes:
- "Tron: Legacy" in September 2011
- "John Carter" in May 2012
- "Hunger Games" in August 2012
All movies stops exactly on 4GB with the default-message "-1309", that I don't have internet-connection, but this is not true, all other downloads (series, apps etc.) still working at the same time. So the Apple-Support must still delete the downloads from these rent-movies... nothing other I can do!
All other rent-movies I've done still works.
The same movies I've rent on my iPad and there still working too... So I don't understand, where is the problem on my MacBook.
Can anyone help me?
Ich bin natürlich auch in Deutsch zu erreichen.
Grüße
Thomas Schmidt
München

Are you using a FAT formatted drive?
http://discussions.apple.com/message.jspa?messageID=5508764#5508764

Renting Movie Problem

I tried renting a movie the other day and when I tried entering in id password it would not accept my apple id/password. Tried many different times and made sure I use proper case. Went back to computer and tried logging in with my apple id/password on itunes and had not problems logging in
Any ideas do you need to do something to enable your apple tv to rent movies?

Ok, since I couldn't find what the problem was in the forums, I called support. Here's what you do: 1. unplug the ATV and leave it alone for a few minutes, 2. go to your "iTunes" computer and de-authorize your computer from the "store" menu...and leave it alone for a few, 3. re-authorize your computer from the "store" menu, 4. plug in your ATV and make sure the settings are correct in the "iTunes Store" section of the settings menu. 5. Try your purchase again!!!
This repaired my problem and it was fairly easy. Apparently, all it needed was a reset/reboot or something. Call tech support if it doesn't work. Good luck!

ITunes won't play rented movie - authorization error

Just rented a movie. Playing the movie gets the following error:
"This computer is not authorized to play 'download.m4v'.
If you purchased this song you can open your iTunes and authorize this computer to play this song by entering your Apple ID and password"
It gives the button "OPEN ITUNES".
The problem: itunes is already open and giving me this message!
So i click "open iTunes" and get the following:
"Waiting for iTunes to authorize this computer to play 'Download.m4v'
iTunes will prompt you for a password. You will not be able to play the song on this computer until you successfully authorize it using iTunes"
And nothing happens...
Latest versions of 10.5 and iTunes being used.
Note: iTunes is authorized since it plays my other purchased content (movies and songs)
Any ideas?
Message was edited by: ollywright

Hey olly,
I frantically searched everywhere for an answer to this problem and finally found it. I don't know if you already got this fixed, but in order to have the movies play back correctly you need the most recent Quicktime update (version 7.4.1).
Cheers, Derek
Message was edited by: D-Rock '82

I been trying to download a rented movie and error (5301) I up dated before to 10.5.3

I cant download movies. It says that unspect error has occurred error (5301)

Is that actually a 5103 rather than a 5301?
If so, there's some info on your error message number in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
iTunes: Advanced iTunes Store troubleshooting

HT1498 apple tv - rent movie problem

need help!
trying to rent Frozen.
have done it before and had no problem.
now the screen says billing problem.
to go to itunes then check purchase history.
help!
we want to relax and watch show!
<Email Edited by Host>

This is a user forum, you are not addressing Apple. If you have verified that your billing info is correct then you will need to contact iTunes.
It is not advised to post personal info here, I will ask for it to be removed.

Can't transfer rented movies to Apple TV Help

I am trying to transfer movies rented on my iMac to Apple TV. Problem is the MOVE buttons all all gray even though there is enough space on my Apple TV. What gives? ALl devices are authorized and operate normally otherwise. Thanks

Please?

15" Retina Movie problem.. Help...

Hi guys... i just bought this 15" macbook pro Retina Display ( Mid 2012 ) ... when i try to watch a movie on a web browser , it's freezin ( sound continues , just movie screen freezin )
My internet speed is so high its not about my internet speed cuz i tried with my PC and it works fine... So what should i do now ? Please help me...

Shouldn't be - most video on the web is in Flash format and, if you've Flash enabled in your browser and have a good fast Internet connection, the video should play perfectly. In Safari, when you go under the Help menu and select "Installed Plug-ins" do you see:
Clinton

Rented Movies problems on Apple TV

When trying to view a movie we rented, it would not play and gave us the message that it needs HCDP for playback, which has something to do with our HDMI? WHat is the reason it is not playing?

HDCP is a protection system that works within HDMI.
Content with HDCP protection will require the device that is playing the content (your tv) to check with the device that it is connected to (your display/tv) that it's not capable of recording the content and if it doesn't get an appropriate response from it will not send it a signal.
It sounds as though your display/tv is not HDCP compliant.

HT204411 error -42110 comes up when I want to view a rented movie?

why can't i view a rented movie? error -42110 problem in itunes store... try later! But this continues over & over again?

Hello brucefromclarkson,
Thanks for using Apple Support Communities.
For more information on this, take a look at this article:
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
"Error 3001," "-42110," or "5103"
This alert is related to iTunes Store movie rentals and authorization issues.
Make sure you are using the most recent version of iTunes and QuickTime. They both can be downloaded free of charge.
If your iTunes is up to date, remove the SC Info folder.
Best of luck,
Mario

I get the following error when trying to watch a rented movie, "Anerror occurred loading this content".

Hi,
I get the following error message when trying to watch a rented movie, "An error occurred loading this content". Is this common?
Thanks,

It's common in the sense that you'll see this issue arise in the community from time to time, but in the context that the community is the place that users bring their problems it's probably similar to a broken shoulder which may be common at the hospital but not so common amongst the population that the hospital serves.
In many cases the problem can be solved by restarting the Apple TV (pull the power for best results) and/or restarting your router. Persistent problems may indicate a network issue such as interference locally or a slow download speed from your service provider. Try the restarts and see if that helps.

TS1368 cannot play rented movie. error 421100 given

PC will not play a rented movie. Error 42110 given and movie will download again and again. Thanks

Hey chuul3,
Thanks for the question. The following resource outlines the exact error message you are receiving, along with steps towards a resolution:
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
"Error 3001," "-42110," or "5103"
This alert is related to iTunes Store movie rentals and authorization issues.
Make sure you are using the most recent version of iTunes and QuickTime. They both can be downloaded free of charge.
If your iTunes is up to date, remove the SC Info folder.
Thanks,
Matt M.

Cannot watch rented movie - Error 5103

I downloaded a movie to rent. It downloaded fine, but when I try to watch it, I get:
We could not complete your iTunes Store request. An unknown error occurred (5103).
I did some research and the last thing I could find (from over a year ago) is that this may be because my time is out of sync. But it's not; I auto-sync with an internet time source. And for the record, no, I wasn't trying to futz with the time so I'd have more days to watch it. Just to be safe, I manually re-synced.
The only peculiar thing is that I began downloading it shortly before midnight and finished after midnight.
I tried de-authorizing and re-authorizing my computer, but that didn't work.
Does anyone have any suggestions as to why this may be happening?
Thanks.

Figured it out.
This was the first time I had tried to watch a rented movie since upgrading to Windows 7.
The answer turned out to be disabling UAC. As soon as I did that and rebooted, the movie successfully started playing.
So just FYI if you have this problem in the future.

Itunes rented movies will not play and gives me an unknow error -42110 can anyone help me resolve this issue?

I have successfully used Itunes to rent movies on this computer several times in the past. This time however after paying for the rental movies and being prompted to play it I recived the following error message.
We could not complete your Itunes store request. An unknown error occured (-42110) There was an error in the itunes store. Please try again later.
I have updated the itunes stoftware and attempted multiple times over the past 2 days but to no avail. Tech support gave me a link to an article with error messages but the one I have was not covered by their article.
Can anyone shed some light on this issue for me?
Cheers

Try the "Error 3001," "-42110," or "5103" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
iTunes: Advanced iTunes Store troubleshooting

TS1424 I am very upset as I cannot get phone support for my problem...maybe someone out there can help. How can I delete a rented movie from my ipad??? I have held down the button and also it has a cloud on it., and one of them has a grey box and no mo

I am having a problem deleting rented movies. One shows up as a grey box. Apparently it never downloaded. Plus two more that I have watched are still there. Any suggestions.???

This is a user to user help forum only. You are not addressing Apple here.
My iPhone 4S, iPhone 5, and iPad 2 are running 6.1.3 with no such problem and the same with the overwhelming majority of iOS devices running 6.1.3.

Rented Movies-Problem Error 5103 HELP!!

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