Reporting on Encrypted Outbound Email

So I'm looking for some assistance with reporting in terms of seeing how much outbound email is sent encrypted using one of our two encryption policies. We use a Content Filter that encrypts off of Keyword in Subject Line and we have a DLP Policy in place that encrypts also.
Is there a way that I could pull this data on a monthly basis per domain?
Just not sure what the best approach would be for this.
Thanks,
Mike

Hello Mike,
I'm sorry but as of now you cannot generate a single report that would reflect this. You can pull the DLP report (for teh DLP policies) and the Content Filters report (to report on the content filters hit) but this would not be an aggregated report here..
Hope this helps.If not, please let us know.
Martin Eppler
Cisco IronPort Customer Support

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ID for Outbound Email in CRM 5.0 Web IC

Hi !
We would like to get the turn around time for an email request in the CRM 5.0 Web IC. We are able to get the timestamp of the inbound email from the Service Ticket in the business context. Is there a way to retrieve the outbound email (reply) timestamp ? This is needed urgently for reporting purposes.
Cheers,
Ashok.

Hi,
You can create an interaction record which in other words is a business activity for emai interactions you do. You can take this create date/time of this interaction as reference to your email responses.
I hope this helps.
Regards,
Gaurav Gera

Sending outbound email with paragraphs 255 characters

G'day all,
My problem at the moment is getting an outbound email with a body that includes continuous paragraphs greater than 255 characters. I want to be able to send an email where there is no emposed limit on a continuous paragraph.
Please note I am not interested in attachements with lengths greater than 255, it's the email body that concerns me. Simple email text ******
I've been working with inbound and outbound mails and making heavy use of Thomas Jung's blogs on the same -- Thanks so much to Thomas for these really helpful blogs, and all his posts!! --
/people/thomas.jung3/blog/2004/09/08/sending-e-mail-from-abap--version-610-and-higher--bcs-interface
/people/thomas.jung3/blog/2004/09/09/receiving-e-mail-and-processing-it-with-abap--version-610-and-higher
On this basis I'm creating a document using class CL_DOCUMENT_BCS and passing it a table based on SOLI_TAB in which includes the email body with CL_ABAP_CHAR_UTILITIES=>CR_LF where required between paragraphs. I've been trying to use type 'RAW' as I want to keep the mails as low-tech as possible (no idea what email clients the recipients will be running).
I then pass the document to an instance of CL_SEND_REQUEST_BCS (via SETU_DOCUMENT) to send.
When the email is sent it includes an unwanted line break every 255 characters so it's not possible to have a continuous paragraph longer than 255 (the length of SOLI-LINE).
I did find a post from Thomas Jung stating that SOLI didn't impose a line break for each line (I can't find it again now due to SDN's poor search performance) but I believe this may have only been for attachments and not the mail body.
If HTM type is the only solution, I'm interested to hear about it, but I'd also like advice on how to best generate the correct HTML tags. I can include <BR> instead of CL_ABAP_CHAR_UTILITIES=>CR_LF but I'm not sure if this will be acceptable to all mail clients.
Many thanks (and points) for any help!
Mark
In response to initial response, I've edited the question.
Message was edited by:
Mark Pyc

Hello Mark,
Check this report.
* Data
DATA: docdata LIKE sodocchgi1,
objpack LIKE sopcklsti1 OCCURS 1 WITH HEADER LINE,
objhead LIKE solisti1 OCCURS 1 WITH HEADER LINE,
objtxt LIKE solisti1 OCCURS 10 WITH HEADER LINE,
objbin LIKE solisti1 OCCURS 10 WITH HEADER LINE,
objhex LIKE solix OCCURS 10 WITH HEADER LINE,
reclist LIKE somlreci1 OCCURS 1 WITH HEADER LINE.
DATA: tab_lines TYPE i,
doc_size TYPE i,
att_type LIKE soodk-objtp.
DATA: listobject LIKE abaplist OCCURS 1 WITH HEADER LINE.
* FORM
FORM ml_customize USING objname objdesc.
*----------- Clear Variables
CLEAR docdata.
REFRESH objpack.
CLEAR objpack.
REFRESH objhead.
REFRESH objtxt.
CLEAR objtxt.
REFRESH objbin.
CLEAR objbin.
REFRESH objhex.
CLEAR objhex.
REFRESH reclist.
CLEAR reclist.
REFRESH listobject.
CLEAR listobject.
CLEAR tab_lines.
CLEAR doc_size.
CLEAR att_type.
*--------- Set Variables
docdata-obj_name = objname.
docdata-obj_descr = objdesc.
ENDFORM. "ml_customize
* FORM
FORM ml_addrecp USING preceiver prec_type.
CLEAR reclist.
reclist-receiver = preceiver.
reclist-rec_type = prec_type.
APPEND reclist.
ENDFORM. "ml_customize
* FORM
FORM ml_addtxt USING ptxt.
CLEAR objtxt.
objtxt = ptxt.
APPEND objtxt.
ENDFORM. "ml_customize
* FORM
FORM ml_prepare USING bypassmemory whatatt_type whatname.
IF bypassmemory = ''.
*--------- Fetch List From Memory
CALL FUNCTION 'LIST_FROM_MEMORY'
TABLES
listobject = listobject
EXCEPTIONS
OTHERS = 1.
IF sy-subrc <> 0.
MESSAGE ID '61' TYPE 'E' NUMBER '731'
WITH 'LIST_FROM_MEMORY'.
ENDIF.
CALL FUNCTION 'TABLE_COMPRESS'
* IMPORTING
* COMPRESSED_SIZE =
TABLES
in = listobject
out = objbin
EXCEPTIONS
OTHERS = 1
IF sy-subrc <> 0.
MESSAGE ID '61' TYPE 'E' NUMBER '731'
WITH 'TABLE_COMPRESS'.
ENDIF.
ENDIF.
* Header Data
* Already Done Thru FM
* Main Text
* Already Done Thru FM
* Packing Info For Text Data
DESCRIBE TABLE objtxt LINES tab_lines.
READ TABLE objtxt INDEX tab_lines.
docdata-doc_size = ( tab_lines - 1 ) * 255 + STRLEN( objtxt ).
CLEAR objpack-transf_bin.
objpack-head_start = 1.
objpack-head_num = 0.
objpack-body_start = 1.
objpack-body_num = tab_lines.
objpack-doc_type = 'TXT'.
APPEND objpack.
* Packing Info Attachment
att_type = whatatt_type..
DESCRIBE TABLE objbin LINES tab_lines.
READ TABLE objbin INDEX tab_lines.
objpack-doc_size = ( tab_lines - 1 ) * 255 + STRLEN( objbin ).
objpack-transf_bin = 'X'.
objpack-head_start = 1.
objpack-head_num = 0.
objpack-body_start = 1.
objpack-body_num = tab_lines.
objpack-doc_type = att_type.
objpack-obj_name = 'ATTACHMENT'.
objpack-obj_descr = whatname.
APPEND objpack.
* Receiver List
* Already done thru fm
ENDFORM. "ml_prepare
* FORM
FORM ml_dosend.
CALL FUNCTION 'SO_NEW_DOCUMENT_ATT_SEND_API1'
EXPORTING
document_data = docdata
put_in_outbox = 'X'
commit_work = 'X' "used from rel. 6.10
* IMPORTING
* SENT_TO_ALL =
* NEW_OBJECT_ID =
TABLES
packing_list = objpack
object_header = objhead
contents_bin = objbin
contents_txt = objtxt
* CONTENTS_HEX = objhex
* OBJECT_PARA =
* object_parb =
receivers = reclist
EXCEPTIONS
too_many_receivers = 1
document_not_sent = 2
document_type_not_exist = 3
operation_no_authorization = 4
parameter_error = 5
x_error = 6
enqueue_error = 7
OTHERS = 8
IF sy-subrc <> 0.
MESSAGE ID 'SO' TYPE 'S' NUMBER '023'
WITH docdata-obj_name.
ENDIF.
ENDFORM. "ml_customize
* FORM
FORM ml_spooltopdf USING whatspoolid.
DATA : pdf LIKE tline OCCURS 0 WITH HEADER LINE.
*-------------- Call Function
CALL FUNCTION 'CONVERT_OTFSPOOLJOB_2_PDF'
EXPORTING
src_spoolid = whatspoolid
TABLES
pdf = pdf
EXCEPTIONS
err_no_otf_spooljob = 1
OTHERS = 12.
*------------- Convert
PERFORM doconv TABLES pdf objbin.
ENDFORM. "ml_spooltopdf
* FORM
FORM doconv TABLES
mypdf STRUCTURE tline
outbin STRUCTURE solisti1.
*-------- Data
DATA : pos TYPE i.
DATA : len TYPE i.
*------------ Loop And Put Data
LOOP AT mypdf.
pos = 255 - len.
IF pos > 134. "length of pdf_table
pos = 134.
ENDIF.
outbin+len = mypdf(pos).
len = len + pos.
IF len = 255. "length of out (contents_bin)
APPEND outbin.
CLEAR: outbin, len.
IF pos < 134.
outbin = mypdf+pos.
len = 134 - pos.
ENDIF.
ENDIF.
ENDLOOP.
IF len > 0.
APPEND outbin.
ENDIF.
ENDFORM. "doconv
*------------- CODE FOR PROGRAM
5.
REPORT zam_temp147 .
INCLUDE zami_inclfor_mail.
* DATA
DATA : itab LIKE tline OCCURS 0 WITH HEADER LINE.
DATA : file_name TYPE string.
data : path like PCFILE-PATH.
data : extension(5) type c.
data : name(100) type c.
* SELECTION SCREEN
PARAMETERS : receiver TYPE somlreci1-receiver lower case.
PARAMETERS : p_file LIKE rlgrap-filename
OBLIGATORY.
* AT SELECTION SCREEN
AT SELECTION-SCREEN ON VALUE-REQUEST FOR p_file.
CLEAR p_file.
CALL FUNCTION 'F4_FILENAME'
IMPORTING
file_name = p_file.
* START-OF-SELECTION
START-OF-SELECTION.
PERFORM ml_customize USING 'Tst' 'Testing'.
PERFORM ml_addrecp USING receiver 'U'.
PERFORM upl.
PERFORM doconv TABLES itab objbin.
PERFORM ml_prepare USING 'X' extension name.
PERFORM ml_dosend.
SUBMIT rsconn01
WITH mode EQ 'INT'
AND RETURN.
* FORM
FORM upl.
file_name = p_file.
CALL FUNCTION 'GUI_UPLOAD'
EXPORTING
filename = file_name
filetype = 'BIN'
TABLES
data_tab = itab
EXCEPTIONS
file_open_error = 1
file_read_error = 2
no_batch = 3
gui_refuse_filetransfer = 4
invalid_type = 5
no_authority = 6
unknown_error = 7
bad_data_format = 8
header_not_allowed = 9
separator_not_allowed = 10
header_too_long = 11
unknown_dp_error = 12
access_denied = 13
dp_out_of_memory = 14
disk_full = 15
dp_timeout = 16
OTHERS = 17.
path = file_name.
CALL FUNCTION 'PC_SPLIT_COMPLETE_FILENAME'
EXPORTING
complete_filename = path
* CHECK_DOS_FORMAT =
IMPORTING
* DRIVE =
EXTENSION = extension
NAME = name
* NAME_WITH_EXT =
* PATH =
EXCEPTIONS
INVALID_DRIVE = 1
INVALID_EXTENSION = 2
INVALID_NAME = 3
INVALID_PATH = 4
OTHERS = 5
ENDFORM. "upl
Regards,
VAsanth

Access to Outbound Emails in Interaction Center

Hello All,
In our CRM 2007 interaction centre users send emails to customers through the email component. We would like there to be a capability to view a history of these outbound emails just like there is with inbound emails in the inbox. What are the steps involved in setting up this functionality??
Or if one could direct us to any documentation out there that relates to this.
Any advise is greatly appreciated.
Thanks,
Jonathan

Hello Jonathan,
Maybe you can elaborate on your requirements a bit more. For example, by default in the Interaction Center any outbound agent emails should be automatically linked to the current customer Interaction Record AND to the current One Order business transaction (e.g., open service ticket, complaint, etc.). Later you are able to view all emails (both inbound and outbound) associated with a particular Interaction and/or business transaction. Is this enough for your requirement?
Or are you somehow interested in a report or list of all outbound emails sent by a certain agent, irrespective of a particular customer interaction or business transaction? If so, there are no default capabilities in this area and I would imagine that such a requirement would require quite extensive development and code modification. Perhaps the other experts can chime in?
Best regards,
John

Catch Outbound Email Before Leaving The LAN

Does anyone know of a way to have a program listen for any outbound emails leaving the network? I would like to scrub these emails and based on their content let them pass through or stop them. If they are stopped, I will be encrypting them and storing them in a db. I would then like to send the intended repipient a link to a secure web system that retrieves their message from the db.
I am looking for a java solution to this problem. I realize that there are vendors out there that already have this. We are trying to figure out what is going to be most cost effcient for us.
Any help is appreciated.
Thanks,
Paul Zepernick

We are trying to figure out what is going
to be most cost effcient for us.Buy one off the shelf! These products have significant design and development time and if you get away with better than 6 man months then you will have done realy well. Here in the UK this would equate to a minimum of �30,000 . I bet you can buy one for less than that!

How to do debugging for sending inbound or outbound email via ERMS?

Hi Colleagues,
I send an email to '[email protected]' with email titile 'CIM: 318238 2013', and want to display inbound email in email assignment block within CIM Service Request 10001503 in ICX. But it fails to be displayed on Web UI. And there is no problem to browse inbound and outbound emails via t-code SCOT as below.
If I send an email to '[email protected]', there is no problem to display inbound email within one CIM Service Request in ICP as below.
One related class ZSCL_CRM_ERMS_AH_CIM_CSS=>IF_CRM_ERMS_SERVICE~EXECUTE is used to implement this function, I don't know how to do debugging when sending inbound or outbound email? Could please tell me more detailed steps?
Kind Regards
Andie

Hi Fabian,
Thanks for your reply.
How can I add this method ZSCL_CRM_ERMS_AH_CIM_CSS=>IF_CRM_ERMS_SERVICE~EXECUTE to the list in t-code SM50 for doing debugging?
And another question is that I cannot attach inbound email to CIM Request via ICX email address '[email protected]', but no problem to send inbound email using ICP email address [email protected] as below. Is there any authorization issue for this case?
Kind Regards
Andie

3G camera & Photo App Still Not Working-outbound email not working properly

I have restored my 3G phone NUMEROUS times. I have restored it as new, I have restored it from Backup. Each time I deleted the previously downloaed upgrades, so that it would get them again, thinking this would fix the problem as Apple says it will MAYBE. I have done this so many times and I am SICK OF DOING IT!!!! My photos are somehow there somewhere because they are attached to my contacts, however I can not access them or my camera, as they go back to the home screen when pressed. This is the 2nd 3G phone within a 1 month period. The outbound email also stinks, as I can never consistently seem to be able to send an email. I have tried the smtp from AT&T (cwmx), GMAIL, AOL. None of them consistenly work. Also, each time I sync my phone, something is removed and I have to re-add it. I know others are as frustrtaed as I am, by reading the other posts???? My 2G phone which I only had for 5 months prior to the 3G, had no problems except for the consistently sending email problem on any smtp. My husband has that 2G now, and his camera works and he has the upgrade. The only thing he doesn't have on his phone is any extra apps. Could the 10 games I installed from Itunes be disruptive to the other features somehow? Also, I now have 8 games, cause some totally dissapeared! I am at my witts end!!!!!! APPLE HELP...CAN U PLZ SEND AN UPGRADE THAT WILL FIX THIS PROBLEM FOR GOOD! (NOT JUST A BUNCH OF LAME GUESSES AND RESTORES) ! Thanks!

Might the onset of its failure coincide with your update to iOS 7?
If they do, maybe the old app is not fully compatible with the new iOS and you need an update of it?

Output of ALV report as attachment in email

Dear all ,
I would like to send output of ALV report as attachment in email.
i already written code for this using FM SO_NEW_DOCUMENT_ATT_SEND_API1.
I can able to send list output as HTM format. But I want to send ALV report output
As a attachment. How can I do this.please explain
Thanks in advance
Regards
Manohar

Hello,
U can sent like this.
Check this report
REPORT ZV_SEND_MAIL .
TABLES: EKKO.
PARAMETERS: P_EMAIL   TYPE SOMLRECI1-RECEIVER
                                  DEFAULT '[email protected]'.
TYPES: BEGIN OF T_EKPO,
EBELN TYPE EKPO-EBELN,
EBELP TYPE EKPO-EBELP,
AEDAT TYPE EKPO-AEDAT,
MATNR TYPE EKPO-MATNR,
END OF T_EKPO.
DATA: IT_EKPO TYPE STANDARD TABLE OF T_EKPO INITIAL SIZE 0,
      WA_EKPO TYPE T_EKPO.
TYPES: BEGIN OF T_CHAREKPO,
EBELN(10) TYPE C,
EBELP(5) TYPE C,
AEDAT(8) TYPE C,
MATNR(18) TYPE C,
END OF T_CHAREKPO.
DATA: WA_CHAREKPO TYPE T_CHAREKPO.
DATA:   IT_MESSAGE TYPE STANDARD TABLE OF SOLISTI1 INITIAL SIZE 0
                WITH HEADER LINE.
DATA:   IT_ATTACH TYPE STANDARD TABLE OF SOLISTI1 INITIAL SIZE 0
                WITH HEADER LINE.
DATA:   T_PACKING_LIST LIKE SOPCKLSTI1 OCCURS 0 WITH HEADER LINE,
        T_CONTENTS LIKE SOLISTI1 OCCURS 0 WITH HEADER LINE,
        T_RECEIVERS LIKE SOMLRECI1 OCCURS 0 WITH HEADER LINE,
        T_ATTACHMENT LIKE SOLISTI1 OCCURS 0 WITH HEADER LINE,
        T_OBJECT_HEADER LIKE SOLISTI1 OCCURS 0 WITH HEADER LINE,
        W_CNT TYPE I,
        W_SENT_ALL(1) TYPE C,
        W_DOC_DATA LIKE SODOCCHGI1,
        GD_ERROR    TYPE SY-SUBRC,
        GD_RECIEVER TYPE SY-SUBRC.
*START_OF_SELECTION
START-OF-SELECTION.
*   Retrieve sample data from table ekpo
PERFORM DATA_RETRIEVAL.
*   Populate table with detaisl to be entered into .xls file
PERFORM BUILD_XLS_DATA_TABLE.
*END-OF-SELECTION
END-OF-SELECTION.
* Populate message body text
PERFORM POPULATE_EMAIL_MESSAGE_BODY.
* Send file by email as .xls speadsheet
PERFORM SEND_FILE_AS_EMAIL_ATTACHMENT
                               TABLES IT_MESSAGE
                                      IT_ATTACH
                                USING P_EMAIL
                                      'Example .xls documnet attachment'
                                      'XLS'
                                      'filename'
                             CHANGING GD_ERROR
                                      GD_RECIEVER.
*   Instructs mail send program for SAPCONNECT to send email(rsconn01)
PERFORM INITIATE_MAIL_EXECUTE_PROGRAM.
*&      Form DATA_RETRIEVAL
*       Retrieve data form EKPO table and populate itab it_ekko
FORM DATA_RETRIEVAL.
SELECT EBELN EBELP AEDAT MATNR
   UP TO 10 ROWS
    FROM EKPO
    INTO TABLE IT_EKPO.
ENDFORM.                    " DATA_RETRIEVAL
*&      Form BUILD_XLS_DATA_TABLE
*       Build data table for .xls document
FORM BUILD_XLS_DATA_TABLE.
CONSTANTS: CON_CRET TYPE X VALUE '0D', "OK for non Unicode
             CON_TAB TYPE X VALUE '09'.   "OK for non Unicode
*If you have Unicode check active in program attributes thnen you will
*need to declare constants as follows
*class cl_abap_char_utilities definition load.
*constants:
*    con_tab type c value cl_abap_char_utilities=>HORIZONTAL_TAB,
*    con_cret type c value cl_abap_char_utilities=>CR_LF.
CONCATENATE 'EBELN' 'EBELP' 'AEDAT' 'MATNR'
         INTO IT_ATTACH SEPARATED BY CON_TAB.
CONCATENATE CON_CRET IT_ATTACH INTO IT_ATTACH.
APPEND IT_ATTACH.
LOOP AT IT_EKPO INTO WA_CHAREKPO.
    CONCATENATE WA_CHAREKPO-EBELN WA_CHAREKPO-EBELP
                WA_CHAREKPO-AEDAT WA_CHAREKPO-MATNR
           INTO IT_ATTACH SEPARATED BY CON_TAB.
    CONCATENATE CON_CRET IT_ATTACH INTO IT_ATTACH.
    APPEND IT_ATTACH.
ENDLOOP.
ENDFORM.                    " BUILD_XLS_DATA_TABLE
*&      Form SEND_FILE_AS_EMAIL_ATTACHMENT
*       Send email
FORM SEND_FILE_AS_EMAIL_ATTACHMENT TABLES PIT_MESSAGE
                                          PIT_ATTACH
                                    USING P_EMAIL
                                          P_MTITLE
                                          P_FORMAT
                                          P_FILENAME
                                          P_ATTDESCRIPTION
                                          P_SENDER_ADDRESS
                                          P_SENDER_ADDRES_TYPE
                                 CHANGING P_ERROR
                                          P_RECIEVER.
DATA: LD_ERROR    TYPE SY-SUBRC,
        LD_RECIEVER TYPE SY-SUBRC,
        LD_MTITLE LIKE SODOCCHGI1-OBJ_DESCR,
        LD_EMAIL LIKE SOMLRECI1-RECEIVER,
        LD_FORMAT TYPE SO_OBJ_TP ,
        LD_ATTDESCRIPTION TYPE SO_OBJ_NAM ,
        LD_ATTFILENAME TYPE SO_OBJ_DES ,
        LD_SENDER_ADDRESS LIKE SOEXTRECI1-RECEIVER,
        LD_SENDER_ADDRESS_TYPE LIKE SOEXTRECI1-ADR_TYP,
        LD_RECEIVER LIKE SY-SUBRC.
LD_EMAIL   = P_EMAIL.
LD_MTITLE = P_MTITLE.
LD_FORMAT              = P_FORMAT.
LD_ATTDESCRIPTION      = P_ATTDESCRIPTION.
LD_ATTFILENAME         = P_FILENAME.
LD_SENDER_ADDRESS      = P_SENDER_ADDRESS.
LD_SENDER_ADDRESS_TYPE = P_SENDER_ADDRES_TYPE.
* Fill the document data.
W_DOC_DATA-DOC_SIZE = 1.
* Populate the subject/generic message attributes
W_DOC_DATA-OBJ_LANGU = SY-LANGU.
W_DOC_DATA-OBJ_NAME = 'SAPRPT'.
W_DOC_DATA-OBJ_DESCR = LD_MTITLE .
W_DOC_DATA-SENSITIVTY = 'F'.
* Fill the document data and get size of attachment
CLEAR W_DOC_DATA.
READ TABLE IT_ATTACH INDEX W_CNT.
W_DOC_DATA-DOC_SIZE =
     ( W_CNT - 1 ) * 255 + STRLEN( IT_ATTACH ).
W_DOC_DATA-OBJ_LANGU = SY-LANGU.
W_DOC_DATA-OBJ_NAME   = 'SAPRPT'.
W_DOC_DATA-OBJ_DESCR = LD_MTITLE.
W_DOC_DATA-SENSITIVTY = 'F'.
CLEAR T_ATTACHMENT.
REFRESH T_ATTACHMENT.
T_ATTACHMENT[] = PIT_ATTACH[].
* Describe the body of the message
CLEAR T_PACKING_LIST.
REFRESH T_PACKING_LIST.
T_PACKING_LIST-TRANSF_BIN = SPACE.
T_PACKING_LIST-HEAD_START = 1.
T_PACKING_LIST-HEAD_NUM = 0.
T_PACKING_LIST-BODY_START = 1.
DESCRIBE TABLE IT_MESSAGE LINES T_PACKING_LIST-BODY_NUM.
T_PACKING_LIST-DOC_TYPE = 'RAW'.
APPEND T_PACKING_LIST.
* Create attachment notification
T_PACKING_LIST-TRANSF_BIN = 'X'.
T_PACKING_LIST-HEAD_START = 1.
T_PACKING_LIST-HEAD_NUM   = 1.
T_PACKING_LIST-BODY_START = 1.
DESCRIBE TABLE T_ATTACHMENT LINES T_PACKING_LIST-BODY_NUM.
T_PACKING_LIST-DOC_TYPE   = LD_FORMAT.
T_PACKING_LIST-OBJ_DESCR = LD_ATTDESCRIPTION.
T_PACKING_LIST-OBJ_NAME   = LD_ATTFILENAME.
T_PACKING_LIST-DOC_SIZE   = T_PACKING_LIST-BODY_NUM * 255.
APPEND T_PACKING_LIST.
* Add the recipients email address
CLEAR T_RECEIVERS.
REFRESH T_RECEIVERS.
T_RECEIVERS-RECEIVER = LD_EMAIL.
T_RECEIVERS-REC_TYPE = 'U'.
T_RECEIVERS-COM_TYPE = 'INT'.
T_RECEIVERS-NOTIF_DEL = 'X'.
T_RECEIVERS-NOTIF_NDEL = 'X'.
APPEND T_RECEIVERS.
CALL FUNCTION 'SO_DOCUMENT_SEND_API1'
       EXPORTING
            DOCUMENT_DATA              = W_DOC_DATA
            PUT_IN_OUTBOX              = 'X'
            SENDER_ADDRESS             = LD_SENDER_ADDRESS
            SENDER_ADDRESS_TYPE        = LD_SENDER_ADDRESS_TYPE
            COMMIT_WORK                = 'X'
       IMPORTING
            SENT_TO_ALL                = W_SENT_ALL
       TABLES
            PACKING_LIST               = T_PACKING_LIST
            CONTENTS_BIN               = T_ATTACHMENT
            CONTENTS_TXT               = IT_MESSAGE
            RECEIVERS                  = T_RECEIVERS
       EXCEPTIONS
            TOO_MANY_RECEIVERS         = 1
            DOCUMENT_NOT_SENT          = 2
            DOCUMENT_TYPE_NOT_EXIST    = 3
            OPERATION_NO_AUTHORIZATION = 4
            PARAMETER_ERROR            = 5
            X_ERROR                    = 6
            ENQUEUE_ERROR              = 7
            OTHERS                     = 8.
* Populate zerror return code
LD_ERROR = SY-SUBRC.
* Populate zreceiver return code
LOOP AT T_RECEIVERS.
    LD_RECEIVER = T_RECEIVERS-RETRN_CODE.
ENDLOOP.
ENDFORM.
*&      Form INITIATE_MAIL_EXECUTE_PROGRAM
*       Instructs mail send program for SAPCONNECT to send email.
FORM INITIATE_MAIL_EXECUTE_PROGRAM.
WAIT UP TO 2 SECONDS.
SUBMIT RSCONN01 WITH MODE = 'INT'
                WITH OUTPUT = 'X'
                AND RETURN.
ENDFORM.                    " INITIATE_MAIL_EXECUTE_PROGRAM
*&      Form POPULATE_EMAIL_MESSAGE_BODY
*        Populate message body text
FORM POPULATE_EMAIL_MESSAGE_BODY.
REFRESH IT_MESSAGE.
IT_MESSAGE = 'Please find attached a list test ekpo records'.
APPEND IT_MESSAGE.
ENDFORM.                    " POPULATE_EMAIL_MESSAGE_BODY
If useful reward.
Vasanth

Scheduler sends successfully for a report but does not email

I am scheduling a crystal report to email specific users. This is a crystal report which links to Oracle via ODBC. On other reports users get their email but on one specific report users do not recieve their email. The report in question was working and users were getting emailed however I moved it in a development folder to fix a date range bug where it emails fine. The modified report is now in a production folder but will not email, yet the one in the development folder still emails fine. The changes to the report had no relevance to email or scheduling. Any suggestions?

Hi,
Have you tried to recreate the schedule after your moved around the report and did the bug fixing? I have seen cases where a schedule would not function anymore in XI 3.0 when you adjusted the report and saved it. Somehow dependencies that are crucial for the schedule are lost. I solved it just by rescheduling. Maybe your CUID was changed as well...
Hope this helps...
Martijn van Foeken
Focuzz BI Services
http://www.focuzz.nl
http://nl.linkedin.com/in/martijnvanfoeken

Transfer report data As an email attachment

i am having problem in tranfering report data.
in the email, in the place of space it is showing some junk characters.i have saved the report data as 'RAW' .what other extension I can use to eliminate the spaces.

you can check Raja's Article for converting report output to HTML format and send it as attachement.
https://www.sdn.sap.com/irj/servlet/prt/portal/prtroot/docs/library/uuid/5931ff64-0a01-0010-2bb7-ff2f9a6165a0

Automatic outbound email on sap

Dear All,
what is procedure to configuring automatic outbound email on sap.
Regards,
Raju

HI,
I will send email thorugh our mail server by using sap . i have configured scot setting but some error occured that is way i am asking procedure

How to send the ALV report output by automated email.

Hi All,
Can any one advice how to send ALV report output by automated email.
Thanks in advance.
Vikram.
Edited by: vikram mallavaram. on Oct 13, 2011 3:26 PM
Moderator message: FAQ, please search for previous discussions of this topic.
Edited by: Thomas Zloch on Oct 13, 2011 3:27 PM

Hi Ramya,
Check the links below :
http://wiki.sdn.sap.com/wiki/display/Snippets/Sending+Mail
http://wiki.sdn.sap.com/wiki/display/Snippets/AbapEMAILProgram
http://wiki.sdn.sap.com/wiki/display/ABAP/SendMessagetoExternalemailidandSAPUseridvia+ABAP
They will explain you to send an email.
Regards,
Kittu

Add new field in the report VL06O - List outbound deliveries

Hi,
In the report VL06O -> List outbound deliveries, we have to add a new column that will show the INCOTERM (KNVV-INCO1). How can I do that please? using User Exit or a BADI? Which one?
Thanks in advance.
Saida.

Hi,
Exactly, this is the solution. Thanks a lot.
In fact, we have to add this field to the structure LIPOV, use the user exit EXIT_SAPLV50Q_001 to get this field. But we must also execute the program BALVBUFDEL to set the system Buffers. Then the field will appear in the list of Hidden fields in the transaction VL06O.
Saida.

HT202305 how to restart blocked outbound emails

Outbound eMails blocked due to exceeding daily limit. How to get that email address working again 3 days later?

Normally for something like this you need to contact your email service provider.

Attach disclaimer text sent out from the Outbound emails in PeopleSoft

Hi,
Any idea on How to attach disclaimer text for all the Outbound emails in PeopleSoft .
Thanks
Soundappan
Edited by: Soundappan on May 24, 2011 10:23 PM
Edited by: Soundappan on May 24, 2011 10:24 PM

The simplest way is to contact your email server team. I know exchange can add a disclaimer to all outgoing messages.

Reporting on Encrypted Outbound Email

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