Runtime error in service order
Hi everyone,
When I try to create a service order I get the following runtime error.
Has anyone any idea how I can solve the problem?
Thanks in advance
Björn
Hi,
1. In the transaction su3, Please add the parameter "WCF_IGNORE_ENHANCEMT" and the values as 'A' and check. Then u will get to know that error is because of standard or some custom code.
2. Check by adjusting the view configuration, That exception looks like during the XML conversation. Just check the xml in the method IF_BSP_DLC_CONFIGURATION~GET_CONFIG_DATA.
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SAP ERP E-commerce E-selling Runtime error creating a order
Hi Gurus,
I am working on setting up the E-commerce with SAP ERP as back end. I did the XCM configuration. I was able to log on to the applications both B2B and B2C -- navigate through Product catalog and other areas.But when I try creating a order (shopping basket) I get the following error
+*! Runtime Errors
i Contact the administrator*+
I have the same issue for both the applications B2B and B2C. for some reason it is not able to access the r/3 order (if I am not worng).
Point will be rewarded for helpful suggestion
Thank youHi sumit,
sorry for the delay . here is part of the session log. Hope you will be able to figure out some thing.
Thank you
2002 Jul 8, 2008 3:33:37 PM SAPEngine_Application_Thread[impl:3]_13 Path com.sap.isa.ui.uiclass.MessageUI Exiting method
2003 Jul 8, 2008 3:33:37 PM SAPEngine_Application_Thread[impl:3]_13 Debug com.sap.isa.core.util.HttpServletRequestFacade HttpServletRequestFacade created
2004 Jul 8, 2008 3:33:37 PM SAPEngine_Application_Thread[impl:3]_13 Error com.sap.isa.core.util.MessageListDisplayer An exception has occurred: java.lang.ClassCastException
2005 at com.sap.isa.catalog.webcatalog.WebCatItemList.aggregateUnits(WebCatItemList.java:639)
2006 at com.sap.isa.catalog.webcatalog.WebCatItemList.populate(WebCatItemList.java:346)
2007 at com.sap.isa.catalog.webcatalog.WebCatItemList.populate(WebCatItemList.java:218)
2008 at com.sap.isa.catalog.webcatalog.WebCatItemList.setQuery(WebCatItemList.java:190)
2009 at com.sap.isa.catalog.webcatalog.WebCatItemList.<init>(WebCatItemList.java:105)
2010 at com.sap.isa.businessobject.SalesDocument.searchItemInCatalog(SalesDocument.java:699)
2011 at com.sap.isa.businessobject.SalesDocument.populateItemsFromCatalog(SalesDocument.java:509)
2012 at com.sap.isa.backend.db.SalesDocumentDB.updateInBackend(SalesDocumentDB.java:3890)
2013 at com.sap.isa.businessobject.SalesDocument.update(SalesDocument.java:1269)
2014 at com.sap.isa.isacore.action.order.MaintainBasketBaseAction.updateSalesDocument(MaintainBasketBaseAction.java:683)
2015 at com.sap.isa.isacore.action.order.MaintainBasketRefreshAction.basketPerform(MaintainBasketRefreshAction.java:80)
2016 at com.sap.isa.isacore.action.order.MaintainBasketBaseAction.isaPerform(MaintainBasketBaseAction.java:998)
2017 at com.sap.isa.isacore.action.IsaCoreBaseAction.ecomPerform(IsaCoreBaseAction.java:343)
2018 at com.sap.isa.isacore.action.EComBaseAction.doPerform(EComBaseAction.java:353)
2019 at com.sap.isa.core.BaseAction.execute(BaseAction.java:211)
2020 at org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:484)
2021 at com.sap.isa.core.RequestProcessor.processActionPerform(RequestProcessor.java:674)
2022 at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:274)
2023 at com.sap.isa.core.RequestProcessor.process(RequestProcessor.java:391)
2024 at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1482)
2025 at com.sap.isa.core.ActionServlet.process(ActionServlet.java:243)
2026 at org.apache.struts.action.ActionServlet.doPost(ActionServlet.java:525)
2027 at javax.servlet.http.HttpServlet.service(HttpServlet.java:760)
2028 at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
2029 at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.doWork(RequestDispatcherImpl.java:321)
2030 at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.forward(RequestDispatcherImpl.java:377)
2031 at org.apache.struts.action.RequestProcessor.doForward(RequestProcessor.java:1069)
2032 at org.apache.struts.action.RequestProcessor.processForwardConfig(RequestProcessor.java:455)
2033 at com.sap.isa.core.RequestProcessor.processForwardConfig(RequestProcessor.java:267)
2034 at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:279)
2035 at com.sap.isa.core.RequestProcessor.process(RequestProcessor.java:391)
2036 at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1482)
2037 at com.sap.isa.core.ActionServlet.process(ActionServlet.java:243)
2038 at org.apache.struts.action.ActionServlet.doPost(ActionServlet.java:525)
2039 at javax.servlet.http.HttpServlet.service(HttpServlet.java:760)
2040 at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
2041 at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.runServlet(FilterChainImpl.java:117)
2042 at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.doFilter(FilterChainImpl.java:62)
2043 at com.tealeaf.capture.LiteFilter.doFilter(Unknown Source)
2044 at com.sap.isa.isacore.TealeafFilter.doFilter(TealeafFilter.java:61)
2045 at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.doFilter(FilterChainImpl.java:58)
2046 at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:384)
2047 at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)
2048 at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:386)
2049 at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:364)
2050 at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:1039)
2051 at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:265)
2052 at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)
2053 at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)
2054 at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)
2055 at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
2056 at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
2057 at java.security.AccessController.doPrivileged(Native Method)
2058 at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:102)
2059 at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:172)
2060
2061 .
2062 [EXCEPTION]
2063 java.lang.ClassCastException
2064 at com.sap.isa.catalog.webcatalog.WebCatItemList.aggregateUnits(WebCatItemList.java:639)
2065 at com.sap.isa.catalog.webcatalog.WebCatItemList.populate(WebCatItemList.java:346)
2066 at com.sap.isa.catalog.webcatalog.WebCatItemList.populate(WebCatItemList.java:218)
2067 at com.sap.isa.catalog.webcatalog.WebCatItemList.setQuery(WebCatItemList.java:190)
2068 at com.sap.isa.catalog.webcatalog.WebCatItemList.<init>(WebCatItemList.java:105)
2069 at com.sap.isa.businessobject.SalesDocument.searchItemInCatalog(SalesDocument.java:699)
2070 at com.sap.isa.businessobject.SalesDocument.populateItemsFromCatalog(SalesDocument.java:509)
2071 at com.sap.isa.backend.db.SalesDocumentDB.updateInBackend(SalesDocumentDB.java:3890)
2072 at com.sap.isa.businessobject.SalesDocument.update(SalesDocument.java:1269)
2073 at com.sap.isa.isacore.action.order.MaintainBasketBaseAction.updateSalesDocument(MaintainBasketBaseAction.java:683)
2074 at com.sap.isa.isacore.action.order.MaintainBasketRefreshAction.basketPerform(MaintainBasketRefreshAction.java:80)
2075 at com.sap.isa.isacore.action.order.MaintainBasketBaseAction.isaPerform(MaintainBasketBaseAction.java:998)
2076 at com.sap.isa.isacore.action.IsaCoreBaseAction.ecomPerform(IsaCoreBaseAction.java:343)
2077 at com.sap.isa.isacore.action.EComBaseAction.doPerform(EComBaseAction.java:353)
2078 at com.sap.isa.core.BaseAction.execute(BaseAction.java:211)
2079 at org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:484)
2080 at com.sap.isa.core.RequestProcessor.processActionPerform(RequestProcessor.java:674)
2081 at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:274)
2082 at com.sap.isa.core.RequestProcessor.process(RequestProcessor.java:391)
2083 at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1482)
2084 at com.sap.isa.core.ActionServlet.process(ActionServlet.java:243)
2085 at org.apache.struts.action.ActionServlet.doPost(ActionServlet.java:525)
2086 at javax.servlet.http.HttpServlet.service(HttpServlet.java:760)
2087 at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
2088 at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.doWork(RequestDispatcherImpl.java:321)
2089 at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.forward(RequestDispatcherImpl.java:377)
2090 at org.apache.struts.action.RequestProcessor.doForward(RequestProcessor.java:1069)
2091 at org.apache.struts.action.RequestProcessor.processForwardConfig(RequestProcessor.java:455)
2092 at com.sap.isa.core.RequestProcessor.processForwardConfig(RequestProcessor.java:267)
2093 at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:279)
2094 at com.sap.isa.core.RequestProcessor.process(RequestProcessor.java:391)
2095 at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1482)
2096 at com.sap.isa.core.ActionServlet.process(ActionServlet.java:243)
2097 at org.apache.struts.action.ActionServlet.doPost(ActionServlet.java:525)
2098 at javax.servlet.http.HttpServlet.service(HttpServlet.java:760)
2099 at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
2100 at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.runServlet(FilterChainImpl.java:117)
2101 at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.doFilter(FilterChainImpl.java:62)
2102 at com.tealeaf.capture.LiteFilter.doFilter(Unknown Source)
2103 at com.sap.isa.isacore.TealeafFilter.doFilter(TealeafFilter.java:61)
2104 at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.doFilter(FilterChainImpl.java:58)
2105 at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:384)
2106 at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)
2107 at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:386)
2108 at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:364)
2109 at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:1039)
2110 at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:265)
2111 at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)
2112 at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)
2113 at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)
2114 at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
2115 at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
2116 at java.security.AccessController.doPrivileged(Native Method)
2117 at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:102)
2118 at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:172)
2119
2120
2121 Jul 8, 2008 3:33:37 PM SAPEngine_Application_Thread[impl:3]_13 Debug com.sap.isa.businessobject.ipc.imp.DefaultIPCBOManager BO Catalog released -
Runtime error in sales order creation
Hai,When I am trying to create sales order one run time error is occured.The error is CALL_TRANSACTION_NOT_FOUND TRANSACTION "%_GS" IS UNKNOWN.TRANSACTION "%_GS" IS NOT LISTED IN TABLE OF T.CODES.CURRENT ABAP PROGRAMME HAD TO BE TERMINATED BECAUSE ONE OF THE STATEMENT COULD NOT BE EXICUTED.THE CURRENT ABAP/4 SAPMV80Z PROGRAMME USES CALL TRANSCTION TO CALL THE TRANSACTION"%_GS".TABLE TSTC CONTAINS NO ENTRY FOR"%_GS".THIS COULD BE DUE TO PROGRAMME ERROR.
Hi,
Did you call the correct transaction?
Non-Catchable Exceptions
Cause: Transaction is unknown
Runtime Error: CALL_TRANSACTION_NOT_FOUND
More info
http://www.s001.org/ABAP-Hlp/abapcall_transaction.htm
Cheers
Wiparat -
Error In Service order Quotation while Creation Follow-up
Hello All,
In facing an error while creating a follow-up in service order Quotation in CRM WEBUI .
Business Server Page (BSP) error
Error as Follow
What happened?
Calling the BSP page was terminated due to an error.
SAP Note
The following error text was processed in the system:
Message E PRC_MESSAGES_EXT 320 cannot be processed in plugin mode HTTP
Exception Class CX_SY_MESSAGE_IN_PLUGIN_MODE
Error Name
Program CL_BSP_WD_VIEW_MANAGER========CP
Include CL_BSP_WD_VIEW_MANAGER========CM002
ABAP Class CL_BSP_WD_VIEW_MANAGER
Method DO_REQUEST
Line 43
Long text -
Error type: Exception
Your SAP Business Server Pages Team
Thanks in advace.
Regards,
Kiran Posanapalli.Hello,
I don't have an answer for you but maybe this helps you in finding one
The message class PRC_MESSAGES_EXT is used for IPC error messages.
Maybe you have errors in some IPC java user-exits?
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Joost -
Schedule parameter error in Service Order
*Hello*
*I have a problem. I have 4 (1000 to 4000) plants in my SAP ECC6.0. Now im configuring new plant which is (5000). I create notification in PM/CS and with refrence of this notification when im trying to create Service order system errors me this.*
*Scheduling parameters for maintenance order have not been entered*
*Message no. CT608*
*Diagnosis*
**No scheduling parameters have been entered for mainteance orders in Customizing plant 5000, order type SM04 and production scheduler . IF you do not enter the scheduling type no scheduling can be carried out.*
*Procedure*
*Enter scheduling parameters for maintenance orders.*
*execute function*
*i have checked in IMG that schedule parametrs are assigned to sm02 in existing 4 plants but not sm04. But in exsiting plants system allows me to create sm04 but not in new plant 5000. Im surprised that if scheduleing parameters are not assigned to sm04 then how system allows in existing plants to create sm04 and why not in new plant 5000?*
*Please help*Hi,
Maintain schedule parameter BY T-CODE OPU7
Plant - 5000
Order - sm04
Prod scheduler - * (star)
Scheduling Type - forward
Automatic scheduling - Tickmark
Kapil
Edited by: Kapildev Farakte on Feb 2, 2010 3:08 PM -
Factory calendar error in service order
Dear Guru's
could any body help me in solving the below issue.i created the service notification in iw51 after that i clicked the service order tab then system gives the pop up mesage in that i mentioned order type,planning plant,business area,main work center after that i got the below error.
Date 09.09.2011 is after the valid factory calendar period
Message no. IW432
Diagnosis
You entered a date for which the factory calendar was not maintained in your factory.
System Response
Processing will not be continued.
Procedure
Enter a valid date.
If you want to use the date rejected by the system as a valid date, you must maintain the factory calendar in your system with the help of the Customizing function:
Proceed
If you are not allowed to perform the function, contact your system administrator.
from which master data system is picking the Factory calendar.
how to solve the problem.
Thank you in advance.
suribabu.Thanks to every body.i solved the problem.
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Errors CRM Service Order - ECC CO posting
We have created a SAP CRM Service Order ( Copy of SRVO) transaction in CRM 7.0, on release of the service order we are getting the following error .
An error occurred in system ZDEY240 during account assignment
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Diagnosis
Errors occurred when assigning an account assignment object to a business transaction. To view the error message, see the accompanying log file.
Transfer Log
u2022 Errors in prerequisite object Transaction 8000000187 (Notification E IAOM 026)
u2022 Profit center for CRM integration not found (Notification E KECRMPCA 001)
u2022 Error occurred during determination of profit center (Notification E IAOM 039)
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If any one has a good idea on how to resolve this please let us know.
Posted by Piyush Gandhi
Mobile : 7176505770Hi Chetan
Greetings
Thanks for your email.
Ref is made to the issue.
I am aware of the CRM - ECC CO integration configuration , we have performed all the settings, I was refering to the error log in particular
Which States:
An error occurred in system ZDEY240 during account assignment
Message no. CRM_ORDER_MISC 060
Diagnosis
Errors occurred when assigning an account assignment object to a business transaction. To view the error message, see the accompanying log file.
Transfer Log
u2022 Errors in prerequisite object Transaction 8000000187 (Notification E IAOM 026)
u2022 Profit center for CRM integration not found (Notification E KECRMPCA 001)
u2022 Error occurred during determination of profit center (Notification E IAOM 039)
u2022 Error occurred during creation of internal order (Notification E IAOM 018)
If you noticed there are serval log associated with this error , If any one know exactly what would be the reson which caused this error logs. We have checked all profit center , ecc service materials , Org Data config and found to be OK. Still the error persists.
Need help to resolve this error.
Regards
Thanks
Piyush Gandhi -
Dear friends,
In the service order, expected value and my line item value in the PO are getting added up. wat could be the reason and the possible solution?
RegardsHi,
These are the limits in the services.
So the expected value means u r expecting the some value might be + or - ,so that system allows at the time of ML81N service acceptance.
The actual value , u already know the value of the order.
Regards,
Andra. -
Runtime Error when creating order CRM7 E-commerce
hey guys,
we have a CRM 7 J2EE running on Windows Server 2003 (64) with the CRM Abap Backend on Linux for zSeries.
All applications have the latest patch levels (SP5). We configured the Middleware, the XCM and the OS with the same seetings as our Sandbox which had SP3 and works without any problems.
The shop is running. I can configure products, view the catalog, etc.
But when i want to create a new order or quotation this runtime exception occurs:
runtime exception occurred on the highest level
java.lang.NullPointerException
at com.sap.isa.backend.JCoHelper.setValue(JCoHelper.java:889)
at com.sap.isa.backend.crm.WrapperCrmIsa.crmIsaBasketGetHead(WrapperCrmIsa.java:3285)
at com.sap.isa.backend.crm.SalesDocumentCRM.readHeaderFromBackend(SalesDocumentCRM.java:1397)
at com.sap.isa.backend.crm.SalesDocumentCRM.createInBackend(SalesDocumentCRM.java:342)
at com.sap.isa.businessobject.SalesDocument.init(SalesDocument.java:1690)
at com.sap.isa.isacore.action.order.CreateBasketAction.executeCreateBasket(CreateBasketAction.java:328)
at com.sap.isa.isacore.action.order.CreateBasketAction.isaPerform(CreateBasketAction.java:179)
at com.sap.isa.isacore.action.IsaCoreBaseAction.isaPerform(IsaCoreBaseAction.java:418)
at com.sap.isa.isacore.action.IsaCoreBaseAction.ecomPerform(IsaCoreBaseAction.java:344)
at com.sap.isa.isacore.action.EComBaseAction.doPerform(EComBaseAction.java:375)
at com.sap.isa.core.BaseAction.execute(BaseAction.java:212)
at org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:484)
at com.sap.isa.core.RequestProcessor.processActionPerform(RequestProcessor.java:692)
at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:274)
at com.sap.isa.core.RequestProcessor.process(RequestProcessor.java:409)
at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1482)
at com.sap.isa.core.ActionServlet.process(ActionServlet.java:243)
at org.apache.struts.action.ActionServlet.doPost(ActionServlet.java:525)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:760)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.doWork(RequestDispatcherImpl.java:321)
at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.forward(RequestDispatcherImpl.java:377)
at org.apache.struts.action.RequestProcessor.doForward(RequestProcessor.java:1069)
at org.apache.struts.action.RequestProcessor.processForwardConfig(RequestProcessor.java:455)
at com.sap.isa.core.RequestProcessor.processForwardConfig(RequestProcessor.java:284)
at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:279)
at com.sap.isa.core.RequestProcessor.process(RequestProcessor.java:409)
at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1482)
at com.sap.isa.core.ActionServlet.process(ActionServlet.java:243)
at org.apache.struts.action.ActionServlet.doPost(ActionServlet.java:525)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:760)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.runServlet(FilterChainImpl.java:117)
at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.doFilter(FilterChainImpl.java:62)
at com.tealeaf.capture.LiteFilter.doFilter(Unknown Source)
at com.sap.isa.isacore.TealeafFilter.doFilter(TealeafFilter.java:61)
at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.doFilter(FilterChainImpl.java:58)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:384)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:386)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:364)
at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:1039)
at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:265)
at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)
at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)
at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)
at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
at java.security.AccessController.doPrivileged(Native Method)
at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:104)
at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:176)
I searched for notes or SDM threads a few days long but i haven´t see anyone who had this problem yet.
TREX is working fine and catalog is working too.
I also created a session trace of this problem.
It starts with this lines:
Debug com.sap.isa.core.eai.sp.jco.JCoManagedConnectionFactory Serving function module "CRM_ISA_BASKET_GETHEAD" from existing repository "DCR150"
Path com.sap.isa.backend.crm.WrapperCrmIsa Exiting method
(and then the same exception is in the session trace)
Error com.sap.isa.isacore.action.order.CreateBasketAction A runtime exception occurred on the highest level
java.lang.NullPointerException
I hope you can help me.
regards
TobiasHi Tobias,
From your Error. It seems that when you are creating an order Your application is not passing required value to RFC and it is NULL.
This is the reason you are getting java.lang.NullPointerException at com.sap.isa.backend.JCoHelper.setValue(JCoHelper.java:889)
Try to debug and check what value you are passing to the RFC CRM_ISA_BASKET_GETHEAD in Java class.
Set Debugger in WrapperCrmIsa.crmIsaBasketGetHead(WrapperCrmIsa.java:3285) class method and check what value is not coming from JSP page to this RFC.
Basically you are not passing value required by CRM_ISA_BASKET_GETHEAD when you are creating an order or Quotation.
I hope this information will help you to find missing value.
eCommerce Developer. -
Error during Service Order creation
Hi,
I configure the Maintanance order for the plant and tried to create the Service ordeer for that Plant.
But system shows the Following Error Massage,
Field 'Additional Device Data' must still be filled
Can anybody guide me to proceed further on this
Thank You,
With Best Regards,
M.SureshHi,
Thanks for your info PETEA.
Sorry Paul Meehan , I didn't see the field settings in OIAN properly last time.
There is a setting exist for field 'Additional data' as Mandatory. I removed this setting and tried to release the order and I succeeded.
Thanks Paul Meehan and PETEA for your Information.
M.Suresh -
Runtime Error ( EXPORT_NO_SHARED_MEMORY ) while creating order in CRM
Hi All,
i am getting runtime error while creating order in CRMD_ORDER. details of error is provided below
Runtime Errors EXPORT_NO_SHARED_MEMORY
Exception CX_SY_EXPORT_NO_SHARED_MEMORY
Date and Time 29.01.2009 02:07:58
Short text
Der EXPORT-Datencluster ist zu groß für das SHARED MEMORY.
What happened?
The current program had to be terminated because
a capacity limit has been reached.
What can you do?
Please make a note of the actions and input which caused the error.
To resolve the problem, contact your
SAP system administrator.
Select the "Print" function to obtain a hardcopy of the
current termination message.
Error analysis
An exception occurred that is explained in detail below.
The exception, which is assigned to class 'CX_SY_EXPORT_NO_SHARED_MEMORY', was
not caught in
procedure "CRM_EVENT_PUBLISH_OW" "(FUNCTION)", nor was it propagated by a
RAISING clause.
Since the caller of the procedure could not have anticipated that the
exception would occur, the current program is terminated.
The reason for the exception is:
This is probably due to a very large dataset, for which there are
insufficient resources in your installation.
Das SHARED MEMORY kann Objekte nur bis zu einer bestimmten Maximalgröße
speichern (1) und hat selbst eine beschränkte Größe (2).
In diesem Fall wurde die Größe 2 überschritten.
to correct the error
Mit den Profilparametern rsdb/esm/buffersize_kb und
rsdb/esm/large_object_size kann man diese Größen verändern.
Informationen über diese Parameter erhalten Sie mit der
Transaktion RZ11.
Beachten Sie jedoch, dass aus Performancegründen ein einzelnes
Objekt nicht den größten Teil des Puffers belegen darf, so dass die
maximal zulässige Objektgröße erheblich unter der Gesamtgröße des
Puffers liegt.
The exception must either be prevented, caught within proedure
"CRM_EVENT_PUBLISH_OW" "(FUNCTION)", or its possible occurrence must be
declared in the
RAISING clause of the procedure.
To prevent the exception, note the following:Hello Sudhir,
Have you set the user parameter CRM_EVENT_TRACE as one of your personal
user settings? If this is the case, remove this parameter and the dump will no longer occur. The parameter is intended for test purposes only, for a report which evaluates
which events are published and which function modules are called as a
result of these events. However, depending on system settings, the
allocated memory may be too low and lead to the short dump.
(CRM_EVENT_TRACE is the report which can execute in SE38.)
Regards, Gerhard -
Unable to edit User Status in Service Order
Hi Experts,
There are several service orders with user status 'Open', whereas the system status is 'In Process'. The individual items are either set to Completed or are Released. I am unable to change the user status from 'Open', as there are no other options available in the dropdown list in edit mode. I even tried changing the status in CRMD_ORDER and was not able to do it. I checked the configuration for this and its perfectly fine. The status profile has been maintained properly.
I tried using FM CRM_STATUS_CHANGE_EXTERN and CRM_STATUS_CHANGE_EXTERN_OW for this purpose and it still did not work. Any help/tips to resolve this will be highly appreciated.
Thank you,
NandaHi Nanda,
As per your last reply, for some Service Orders you are unable to change the Status. Can you have check whether those service Orders are error free?
Sometimes, when there are errors in service orders or in 1Orders you cannot change the status from In Process or Open even when you have released certain Items.
Hope this helps.
Thanks,
Samantak. -
Restriction of user status in service order for billing due list
Dear CRM Experts,
I have configured status profile for service order as OPEN,INPROCESS and Completed and have assigned this to the service order transaction type.
Now once i save a service order without errors ,the system is automatically generating abilling document in billing due list TX:BEA_DL_01 even though the user status assigned to it is OPEN ,INPROCESS AND COMPLETED.
According to our client requirement ,a billing document has to be created in Billing due list if the User status assigned to it is COMPLETED only.
Please suggest the solution.
Bye,
MadhavHi Nanda,
As per your last reply, for some Service Orders you are unable to change the Status. Can you have check whether those service Orders are error free?
Sometimes, when there are errors in service orders or in 1Orders you cannot change the status from In Process or Open even when you have released certain Items.
Hope this helps.
Thanks,
Samantak. -
Whenever I try to print a PDF document, I get a message indicating there is a runtime error, and for me to contact you. My system is Adobe reader 9.3
A runtime error is a computer error that appears in the form of a message box consisting of a particular code along with its corresponding definitions. Usually, a user will notice that the computer becomes noticeably slow before a runtime error appears.
After the runtime error message has been displayed and closed, the software that shows this error would normally close or freeze. In some cases, the operating system will reboot.
A wide variety of errors cause these problems. These include:
conflicts between the TSR (Terminate and Stay Resident Program)
currently running applications
software issues
memory problems
and harmful applications such as computer viruses
With this, the procedures necessary to correct this type of error differs from one case to another. If the runtime error you are experiencing were caused by a TSR then you can simply use the "end task" function of the Task Manager.
If you consequently encounter a runtime error that is persistent, the software that displays the error message has certain issues and problems. You can resolve this problem by visiting the website of the software's developer and downloading and installing all the updates and patches needed for the smooth running of the software. However, if you have already installed all updates and patches and the runtime error message still appears, you can opt to uninstall and reinstall the program.
Another type of runtime error is usually caused by memory issues. In this case, it is a good idea to first contact the developer of the application that caused the error message. More often than not, they can provide you with a possible set of solutions. But if their given solutions cannot resolve the issues, you need to contact the manufacturer of your computer or motherboard and ask for a technician or someone from the company who can assess your hardware.
A different type of runtime error is caused by harmful programs such as viruses and other malicious processes. These harmful programs are capable of altering the computer's settings. With this, they are very much capable of generating runtime errors. In order to prevent runtime errors that are caused by such malicious programs, you need to frequently update your antivirus software. If your PC does not have a good software security program, you need to install one and scan your computer for possible threats to the stability of your system and the security of your private data.
What all that means is: There is something in the Adobe Reader that is not functioning properly once it is opened.
The best way to resolve this is to:
1. Uninstall Reader (using the Control Panel).
2. Download and install the Windows Installer Cleanup Utility (msicuu2.exe)
3. Run the Windows Installer Cleanup Utility to remove the installer for Reader 9 (and previous versions if they are still installed).
4. Download and install a new copy of Reader, and update it (if required) to 9.3.1. -
ABAP dump Error while creating service order in PCUI.
Hi Experts,
We are getting following ABAP dump error while creating service order in PCUI which is working fine in GUI.
Runtime Errors RAISE_EXCEPTION
Date and Time 02.01.2008 14:55:38
Short text
Exception condition "TYPE_NOT_FOUND" raised.
What happened?
The current ABAP/4 program encountered an unexpected
situation.
What can you do?
Note down which actions and inputs caused the error.
To process the problem further, contact you SAP system
administrator.
Using Transaction ST22 for ABAP Dump Analysis, you can look
at and manage termination messages, and you can also
keep them for a long time.
Error analysis
A RAISE statement in the program "CL_CRM_ELEMDESCR==============CP" raised the
exception
condition "TYPE_NOT_FOUND".
Since the exception was not intercepted by a superior
program, processing was terminated.
Short description of exception condition:
For detailed documentation of the exception condition, use
Transaction SE37 (Function Library). You can take the called
| function module from the display of active calls.
We have added custom fields in the service application. these custom fields with Z-structure & data elements are included in BSP structure CRMT_BSP_SRV_OIC_SRCHRES in development system.But the same Z structure & custom fields are exist in the production system but not included in BSP Structue CRMT_BSP_SRV_OIC_SRCHRES.
This may be the reason resulting this ABAP dump error in PCUI while creating Service order.
How these Z structures can be included in the BSP Structure CRMT_BSP_SRV_OIC_SRCHRES in production system?
Helpful answers would be rewrded max points as it is high priority issue.
Regards,
Basavaraj PatilHi Thirumala,
Thnaks for the reply.
I have enhanced service application using transaction EEWB to add new custom fields. these fields are there in Z structure created by the system in production system. All the transports are moved to target system. Problem is that Z structure( contains custom fields) created while doing EEWB is not included in BSP structure.
I f transports are missed to move to target system, Is there any other alternative to solve this problem?
Regards,
Basavaraj Patil
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