Scanner lid or document feeder open error

"Scanner lid or document feeder open" - message keeps appearing on printer screen with no way to get it off.
The ADF is not picking up ang page as the above message keeps poping up everytime I tried to use it. I rest the printer several times followed the guidance when a paper jam happened. It's a new printer I used the ADF only once to scan a a 2 pages document and after a paper jam happened I couldn't get rid of the message .
The ADF doesnot work for copying or scanning.

Hello jamjabi,
Welcome to the HP Forums.
I see that you are having an issue with an error of the Scanner lid or ADF is open.
The following link that is entitled : An ADF Paper Jam Error Displays on the HP Officejet Pro 8610, 8620, 8630, 8640, and 8660 e-All-in-On... has many steps to take to clear a paper jam and to reset the printer after the jam has been cleared. This may give you some steps that you possibly could have missed.
If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions, click here: click here.
Thanks for your time.
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

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HP 7525 Automatic Document Feeder Scanning error

When I try to scan to computer using the ADF it scans the page(s) I have inserted, then continues looking for another page. It will then pop up a message saying page or document missing from ADF and will cancel the scan. This has been happening since I installed the printer. Scanning from the flatbed works fine, but one page at a time.
Any suggestions?

Hi,
Please follow this document for ADF not picking paper issues
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01728503&tmp_task=solveCategory&cc=us&dlc=en&la...
hope this helps
Although I am an HP employee, I am speaking for myself and not for HP.
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Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue.

Document feeder not working on new 8610

The document feeder does not work on my new Hp Officejet Pro 8610. This is the first time I have tried it since we purchased it. (The copying function itself works with regard to an original placed on the glass by hand.) On sliding paper into the document feeder, there is a "ding ding" and the display panel lights. If I try to scan, I get a message "Scanner lid or document feeder open" and it will not feed in the sheet of paper. If I try to copy, I get the same message (although first it produced one blank piece of paper).

Hello , and welcome to the HP Forums, I hope you enjoy your experience! I see you're having issues regarding your paper feed. I'd like to help! I would recommend removing the ink cartridges from the printer, and perform a power reset. Disconnect the power cord from the printer and the power outlet, then wait 60 seconds. After 60 seconds, plug the printer back in. Ensure you plug the printer directly to a wall outlet. Make sure to bypass any sort of surge protector or power bar. I would also suggest plugging the printer power into a different wall outlet. Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!

I have a message saying there is a jam in the automatic document feeder even though there is no pape

I have an HP Color Laserjet CM2320fxi MFP. The message is "document jam - open auto sheet feeder door and clear", but there is no paper. I have even disconnected the scanner unit and still getting the same message. Is this a software issue and can the machine be software reset? I have done the screen reset without success. I don't think a replacement lid with document feeder would resolve the issue. Thanks

TimCW1,
Here is a link to a document about the Automatic Document Feeder for your printer. It deals with the specific error message you are getting. Let us know if this helps or if you still have the issue.
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=110&prodSeriesId=...
If I helped you at all it would be great if you clicked the blue kudos star!
If I solved your post please mark it as solved to help others.
I'm a printer tech with HP.

EPSON Workforce 310 "scanner reported an error" when using document feeder

I'm having trouble using my EPSON Workforce 310 printer/scanner with my new MacBook Pro (late 2012, 2.5 GHz i5, OS X Mountain Lion 10.8.2).
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Syd,
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Error message "Reload original in the automatic document feeder (ADF) and try again."

My all-in-one HP Officejet 8600 plus continues to get the subject error message whether I use the document feeder or scan on the glass. It started right after a document pulled in sideways in the document feeder and got caught. I was able to pull it out complete. It did not tear or shred, just crinkled up. I can still get a copy made from the document scanner, but not one from the scanner bed. When scanning from the document feeder to the PC, this message prevents me from getting the document on the PC. I do a lot of scanning and need this feature to work. When scanning from the glass bed, this message prevents me from getting the copy.
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I have the same problem. Did you get a resolution?

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tk3900 wrote:
what you get are images that have a lot of white space around them.
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Problem in converting word to html- file get error msg 'This command is not available because no document is open'

Hi,
I write the some asp code to save the word file from client machine to server machine , and convert it into the html file.
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lot of time i try this give all the security full access to iis user and other things .
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Hi,
In this forum we mainly discuss questions about Office client questions and feedbacks, issues related to coding are not supported here.
Based on the description, although the question is about converting Word documents, it's more likely to be a permission issue, the question is better to be posted in the IIS.NET forum:
http://forums.iis.net/
The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us. Thank you for your understanding.
Regards,
Melon Chen
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs. Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact
[email protected]

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Hi ysroq,
Welcome to the HP forums! I see that you are wondering if you can mix docs from document feeder and scanner glass into one PDF. I am happy to help, I have a couple questions for you:
What type of printer do you have? To find your printer's Product/Model Number follow instructions in this link. Finding Your HP Product Model Number.
How is the printer connected? Wireless or USB?
Hope to hear back from you, and have a good day!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Ime I try to open a document I get : Error getting License. License Server Communication Problem: E_STREAM_ERROR:

Every time I Try to open a document I get: Error getting License. License Server Communication Problem: E_STREAM_ERROR:

do you have a compatible os for the ade version you're trying to use?
ie, what os/what ade version?

No documents open error received after "afterOpen" event.

I'm trying to run a script to check data in tables against a data source. So I need to be able to scan the tables when the document is opened. The scanning and updating script I made works great. It's just the initialization of the script when a document is opened is not working.
main();
function main(){
var myApplicationEventListener = app.eventListeners.add("afterOpen",checkWPSTables, false);
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Use APID Toolkit’s docLoaded event instead of InDesign’s afterOpen.
Kasyan

Hp officejet Pro 8600 Plus scanner document feeder making terrible noise

The top document feeder makes a terrible grinding noise as it feeds the paper for scanning. What should I do?

Hello @BarterG,
Welcome to the HP Support Forums!
I would like to assist you today with resolving the grinding noise you're hearing when your HP Officejet Pro 8600 Plus e-All-in-One Printer feeds paper through the automatic document feeder mechanism. This issue may be due to dirty rollers, debris in the feeder paper path, or a hardware defect with the document feeder mechanism. To resolve this issue can I please have you follow the steps below.
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Once your troubleshooting is complete, please test the document feeder again.
Please respond to this post with the result of your troubleshooting. Best of luck!
X-23
I work on behalf of HP
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
Click the "Kudos, Thumbs Up" on the right to say "Thanks" for helping!

ADE document open error

How can I correct a 'license server communications problem: E adept document open error'?

I was unable to download the book so I couldn't open it. However, I've been doing some experimenting and have finally got the book downloaded to ADE with some challenges. Here's what happened.
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M1212nf MFP Auto document feeder and scanner failure

Yep, hardware issue here:
Printer does not show any change on status panel when a piece of paper is inserted into the adf.
Scanner scans a blank page to the network or usb connected pc
Copy function produces blank or black pages even when using flatbed as opposed to adf.
Network and usb printing works correctly.
software reset done at product control panel to restore default settings to no avail.
What advice do you have for me?

Hi @RottenRonnie,
I see that you are getting a blank page when scanning. When you copy, you are getting a blank or black pages from the glass and the ADF. I would like to help.
I would do a hard reset to see if that will resolve the issue.
Leave the printer on and unplug the power cable from the printer and wall outlet for 60 seconds.
Then reconnect the power cable to the printer and wall outlet rather than a surge protector.
This ensures the printer is receiving full power and may help this situation.
Please keep the scanner lid open and then press the copy button.
Check if the scanner bulb glows.
Also to see if the scanner moves freely across the glass.
Update the printer's firmware. HP LaserJet Pro M1212nf Multifunction Printer Drivers.
Please check your private messages for additional steps to try.
In the forum beside your handle name just click on the envelope to view it.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

WILL NOT COPY FROM FLAT SCREEN OR DOCUMENT FEEDER ERROR" ORIGINAL MISFEED"

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Scanner lid or document feeder open error

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