Service Desk Notifications - Processed By

Hello.
I am with an issue in service desk e-mail notifications, when i create a message the system ignores the Processed By function partner (SLFN0004) - the notification do not appear in actions tab. At this moment i have notifications for all function partners, and work fine except the Processor By.
Any ideia to solve this issue?
Thanks in advance.
Best regards,
Sérgio Vieira

Thanks for your reply.
The problem is with the function partner, it seems that the system ignores that partner in the message (SLFN0004 - processed by).
The actions log don't have any information regarding this notification. The notification don't appear in the Message Actions.
Best regards,
SV

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