Slide views only to be reported, but grade is reporting to lms as 0 instead of n/a

Question

My client has a number of quiz questions throughout their course. They asked that the quiz be set up to allow infinite attempts until the learner gets the answer right, and that there are no points or grade associated with the quiz. I've set up each question as a quiz question, but set the grade to be 0. I did it as a quiz question as there are matching type questions, multiple choice, etc. and I found it valuable to have the structure in place to add in the content. The reporting preferences are set up as to report back slide views only, but when this file communicates with the LMS, it is reporting back a pass/complete but giving a grade of 0. I'd like it to show up as n/a under the grade rather than 0.
Also, this course isn't booking marking and learners aren't happy because when they go back in their answers aren't saving. As well, the client wanted backward movement to be allowed but when the learner clicks the back button to go back through the slides, it automatically resets the question slides and they have to re-answer them to continue. Is there a way to change a setting so that the answers will stay in place?
And my last question (promise, sorry for so many) under the quiz settings and then required there are 4 options. I'm just wondering if anyone can explain these 4 options and what each do, so that I can make sure I'm selecting the best one. Up until now it's been a trial/error type of thing, but it would be great if anyone can share some additional info.

Answer 1

Thanks so much! I'm the only one working in Captivate, and so I can't even tell you how helpful it is to have replies and people that understand what I'm asking.
I looked into the manifest file, but I couldn't seem to find the masteryscore text. Here's a copy and paste of my manifest file. Am I missing something?
<?xml version="1.0" encoding="UTF-8" ?>
<manifest identifier="captivate client and family centred care_ID" version="1.3" xmlns="http://www.imsglobal.org/xsd/imscp_v1p1"
xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"
xmlns:imscp="http://www.imsglobal.org/xsd/imscp_v1p1"
xmlns:adlcp="http://www.adlnet.org/xsd/adlcp_v1p3"
xmlns:imsss="http://www.imsglobal.org/xsd/imsss"
xsi:schemaLocation="http://www.imsglobal.org/xsd/imscp_v1p1 imscp_v1p1.xsd
      http://www.adlnet.org/xsd/adlcp_v1p3 adlcp_v1p3.xsd
      http://www.imsglobal.org/xsd/imsss imsss_v1p0.xsd
      http://ltsc.ieee.org/xsd/LOM lomStrict.xsd">
<metadata>
  <schema>ADL SCORM</schema>
  <schemaversion>CAM 1.3</schemaversion>
  <lom xmlns="http://ltsc.ieee.org/xsd/LOM">
   <general>
    <identifier>
     <catalog>Adobe Captivate Course</catalog>
     <entry>captivate client and family centred care_ID</entry>
    </identifier>
    <title>
     <string language="x-none">captivate client and family centred care_Course_Title</string>
    </title>
    <description>
     <string language="x-none"></string>
    </description>
    <keyword>
     <string language="x-none"></string>
    </keyword>
   </general>
   <lifeCycle>
    <version>
     <string language="x-none">1.0</string>
    </version>
    <status>
     <source>LOMv1.0</source>
     <value>final</value>
    </status>
   </lifeCycle>
   <metaMetadata>
    <identifier>
     <catalog>test</catalog>
     <entry>test 1000</entry>
    </identifier>
    <metadataSchema>LOMv1.0</metadataSchema>
    <metadataSchema>SCORM_CAM_v1.3</metadataSchema>
   </metaMetadata>
   <technical>
    <format>text/html</format>
    <location>.</location>
   </technical>
   <educational>
    <typicalLearningTime>
     <duration>PT0H0M</duration>
     <description>
      <string language="x-none">Average length of time to experience this Adobe Captivate Project.</string>
     </description>
    </typicalLearningTime>
   </educational>
   <rights>
    <cost>
     <source>LOMv1.0</source>
     <value>no</value>
    </cost>
    <copyrightAndOtherRestrictions>
     <source>LOMv1.0</source>
     <value>no</value>
    </copyrightAndOtherRestrictions>
   </rights>
   <classification>
    <purpose>
     <source>LOMv1.0</source>
     <value>idea</value>
    </purpose>
    <description>
     <string language="x-none"></string>
    </description>
    <keyword>
     <string language="x-none">Adobe Captivate</string>
     <string language="x-none"></string>
    </keyword>
   </classification>
  </lom>
</metadata>
<organizations default="captivate client and family centred care_ID_ORG">
  <organization identifier="captivate client and family centred care_ID_ORG">
   <title>captivate client and family centred care_Course_Title</title>
   <item identifier="captivate client and family centred care_ID_SCO" isvisible="true" identifierref="captivate client and family centred care_ID_SCO_RES">
    <title>captivate client and family centred care_SCO_Title</title>
    <imsss:sequencing>
     <imsss:objectives>
      <imsss:primaryObjective objectiveID="PRIMARYOBJ" satisfiedByMeasure="false">
      </imsss:primaryObjective>
     </imsss:objectives>
     <!-- to override the default SCORM 2004 completion setting, add this... -->
     <imsss:deliveryControls completionSetByContent="true" objectiveSetByContent="true"/>    
    </imsss:sequencing>
    <adlcp:dataFromLMS>.</adlcp:dataFromLMS>
    <adlcp:timeLimitAction>exit,message</adlcp:timeLimitAction>
   </item>
  </organization>
</organizations>
<resources>
  <resource adlcp:scormType="sco" identifier="captivate client and family centred care_ID_SCO_RES" type="webcontent" href="captivate client and family centred care.htm">
   <file href="captivate client and family centred care.swf"></file>
   <file href="captivate client and family centred care.htm"></file>
            <file href="SCORM_support/scorm_support.htm"/>
            <file href="SCORM_support/scorm_support.js"/>
            <file href="SCORM_support/scorm_support.swf"/>
  </resource>
</resources>
</manifest>