SMD Setup - saposcol problem

Hello Gurus,
We have done the SMD and willy setup for our MDM system (Non Abap).
The problem we  are facing is saposcollector data is not visible in willy web view.
While looking into the agent application log we see following error
"Warning    com.sap.smd.wily.hostagent.action.AbstractAction - run(): Action SAPOsCol not running because status is PERMANENT_ERROR"
We are using solman system 7.0 EHP1, SMD Agent 7.01, MDM system 7.1. Saposcol verion 700 patch-159 64 bit.
Need your help to resolve the issue related to oscol and have the oscol data available in willy webview.
Regards
Manoj

Hi Manoj,
please keep in mind that the saposcol on the satellite system and the saposcol of the SMD Agent on the same sattelite system has to be synchronized.
It means you should have the same version, the lastest one, on the satellite system. You do not need to change the version of saposcol on SMD server.
After changing the version of saposcol of the SMD Agent, you have to restart the agent or reboot the applications via SMD -> Diagnostics Administration -> Managed System -> Agent Administration, click on the corresponding SMD agent and select Reboot Agent.
Please check also that the management modules not based on an old version:
In general there are 2 possibilities:
1. Upgrade the Management Module
2. Upgrade of the entire Enterprise Managers
Regards,
Shyam.

Similar Messages

  • System shows wrong product version in smsy and SMD Setup Wizard

    Hi
    We have a SOLMAN EHP1 SPS22 running. The Satellite systems are correctly registered in SLD, also the  SOLMAN Fetchjobs is running successfully.
    I wanted to run the SMD Setup for  a NetWeaver  ABAP  system, when I click in the Setup Wizard on the System the following link is under Managed Products apears:  [NOT DIAGNOSTICS RELEVANT] .
    By clicking the link you get the products to be managed, but i only two products are for selection.
    SAP ERP 6.0 and SAP FSCM 6.0.
    In smys checked the assignment in Systems --> <SID> in the Header Tab I clicked Installed Product version. The List in the Pulldown menu in "Product" are the same as above:  SAP ERP 6.0 and SAP FSCM 6.0.
    I tried to assign the product manually with no luck. Running the Solman_setup for the Diagnostics did not solve the problem either.
    Thanks for your help
    Murat

    Hi Stuart,
    In SolMan, goto t-code SMSY-> Product Definitions-> Select any product.
    On the right hand side, click on the button "System Roles"-> Click "Select Product".
    Now activate the relevant product as required by clicking on the "Active" checkbox.
    Hope this helps!
    Regards,
    Rinkal

  • SMD setups end with http error.

    Dear All,
    I am running SMD setup for our java system.
    All the steps success full exept the HTTP one
    we got below error.
    A problem occured while updating log formatter type, please check log formatter : service_dsr_format_trc is of type TraceFormatter
    Step Http Details
    Http Log settings failed : a failure occured while updating Http service properties
    Failed to update http service logs settings : null
    A problem occured while updating HTTP access log levels
    Failed to check or set Http log levels : Unable to connect to connector server.
    A problem occured while updating log formatter type, please check log formatter : service_dsr_format_trc is of type TraceFormatter
    Failed to check or set log formatter 'service_dsr_format_trc' : Unable to connect to connector server
    ===============
    Step Http Details
    Http Log settings failed : a failure occured while updating Http service properties
    Failed to update http service logs settings : null
    A problem occured while updating HTTP access log levels
    Failed to check or set Http log levels : Unable to connect to connector server.
    A problem occured while updating log formatter type, please check log formatter : service_dsr_format_trc is of type TraceFormatter
    Failed to check or set log formatter 'service_dsr_format_trc' : Unable to connect to connector server.
    Exceptions
    com.sap.engine.services.jmx.exception.JmxConnectorException: Unable to connect to connector server.
    at com.sap.engine.services.jmx.connector.p4.P4ConnectorClient.<init>(P4ConnectorClient.java:96)
    at com.sap.engine.services.jmx.connector.p4.ConnectorFactory.getJmxConnector(ConnectorFactory.java:31)
    at com.sap.jmx.remote.JmxConnectionFactory.getConnector(JmxConnectionFactory.java:191)
    at com.sap.engine.services.adminadapter.impl.ManagementInterfaceProxyFactoryImpl.<init>(ManagementInterfaceProxyFactoryImpl.java:51)
    at com.sap.smd.agent.plugins.remotesetup.LogConfiguratorAdapter.updateLogFormatterType(LogConfiguratorAdapter.java:135)
    at com.sap.smd.agent.plugins.remotesetup.SetupManager.updateLogFormatterType(SetupManager.java:351)
    at com.sap.smd.agent.plugins.remotesetup.RemoteSetupStep.setupHttp(RemoteSetupStep.java:278)
    at com.sap.smd.agent.plugins.remotesetup.RemoteSetupStep.execute(RemoteSetupStep.java:119)
    at com.sap.smd.agent.plugins.remotesetup.SapInstance.setup(SapInstance.java:549)
    at com.sap.smd.agent.plugins.remotesetup.RemoteSetupService._setup(RemoteSetupService.java:171)
    at com.sap.smd.agent.plugins.remotesetup.RemoteSetupService.setup(RemoteSetupService.java:88)
    at com.sap.smd.agent.plugins.remotesetup.RemoteSetupServicep4_Skel.dispatch(RemoteSetupServicep4_Skel.java:112)
    at com.sap.engine.services.rmi_p4.DispatchImpl._runInternal(DispatchImpl.java:330)
    at com.sap.engine.services.rmi_p4.DispatchImpl._run(DispatchImpl.java:201)
    at com.sap.engine.services.rmi_p4.DispatchImpl.run(DispatchImpl.java:721)
    at java.lang.Thread.run(Thread.java:664)
    Caused by: com.sap.engine.services.jndi.persistent.exceptions.NamingException: Exception during getInitialContext operation. No server is running. [Root exception is com.sap.engine.services.security.exceptions.BaseLoginException: Exception in creating new RemoteLoginContext instance.]
    at com.sap.engine.services.jndi.InitialContextFactoryImpl.handleConnectionPropblem(InitialContextFactoryImpl.java:494)
    at com.sap.engine.services.jndi.InitialContextFactoryImpl.getInitialContext(InitialContextFactoryImpl.java:363)
    at javax.naming.spi.NamingManager.getInitialContext(NamingManager.java:667)
    at javax.naming.InitialContext.getDefaultInitCtx(InitialContext.java:247)
    at javax.naming.InitialContext.init(InitialContext.java:223)
    at javax.naming.InitialContext.<init>(InitialContext.java:197)
    at com.sap.engine.services.jmx.connector.p4.P4ConnectorClient.<init>(P4ConnectorClient.java:69)
    ... 15 more
    Caused by: com.sap.engine.services.security.exceptions.BaseLoginException: Exception in creating new RemoteLoginContext instance.
    at com.sap.engine.services.security.remote.login.RemoteLoginContextExt.<init>(RemoteLoginContextExt.java:34)
    at com.sap.engine.services.jndi.implclient.LoginHelper.clientSideLogin(LoginHelper.java:81)
    at com.sap.engine.services.jndi.InitialContextFactoryImpl.getInitialContext(InitialContextFactoryImpl.java:355)
    ... 20 more
    Caused by: java.net.SocketException: Software caused connection abort: recv failed
    at java.net.SocketInputStream.socketRead0(Native Method)
    at java.net.SocketInputStream.read(SocketInputStream.java:129)
    at com.sap.engine.services.rmi_p4.Connection.run(Connection.java:374)
    ... 1 more
    please let us know any thing is missing from our end.
    Thanks in advance.
    Paresh

    Hi experts,
    The error is because of the Privacy settings in Internet explorer.
    we did the following settings in inter net explorer
    Tools -> Internet Options ->Privacy->High.
    Rergards
    Naveen

  • SMD Setup for MDM

    Hello Gurus,
    While configuring SMD setup for MDM system, i am getting following error, for MDIS and MDSS
    [Wilyhost Agent] Failed to configure EP Agent for sapkrftmox01.krft.net (MDM Host)
    My MDM system  is not an EP system, strainge how am i getting this error related to EP.
    Also in the Local SMD Agent Application log on MDM Host getting the error
    [Thread[Thread-14,5,main]] Warning    com.sap.smd.wily.hostagent.action.AbstractAction - run(): Action SAPOsCol not running because status is PERMANENT_ERROR
    [Thread[Thread-23,5,main]] Warning    com.sap.smd.wily.hostagent.action.SapOsColAction - launchDaemon(): launchDaemon: saposcol exited with -1
    [Thread[ExecutionRunner_4,5,ExecMgrThreadGroup]] Warning    com.sap.smd.wily.hostagent.destination.ProcessReader - readOutput: Error output: prtdiag can only be run in the global zone
    Need the help...please....
    Regards
    Manoj

    Hi,
    Can you check your SAP OS Collector is running (SSAPOSCOL)?
    What is your Solman version?
    Thanks,
    Pradeep

  • 2 building VLAN setup; WLAN problems (RV110W)

    Hi everyone,
    I've set up a System consisting of two RV110W at one of our small sights. We use 3 separated networks for different purposes (security reasons).
    - The first RV110W operates as a gateway connecting all the tree networks to the internet and is the DHCP server for all 3 networks.
    - The second RV110W is in another building, connected to the first one over tagged VLAN Ethernet and has the function of an "access point".
    Here the setup:
    The problem is that WLAN access is not working properly (LAN works perfectly though):
    - Often internet access over WLAN is not possible on "Guests network" (but connection to the network can mostly be established)
    - The private networks can't be accessed at all. The client tries to connect but drops the attempt after a few seconds.
    What is wrong?
    Thank you very much for your help

    Thanks Marty for your reply.
    I'm sorry I might have been a bit too imprecise on the VLANs. The numbers are wrong. Sorry, I just saw that now. Here the right ones:
    Private 1: VLAN ID 1 (default) - is that ok from the security perspective? "fallback" into a private network? I read that VLAN ID 1 has special properties.
    Private 2: VLAN ID 3
    Guest: VLAN ID 5
    As proposed by Marty I added VLAN ID 1 as untagged member on port 4 of router #1 and on port 1 of router #2. But it didn't change anything. The behavior is still exactly the same.
    Could you elaborate a bit on your answer, so I could understand the mistake I did by setting all on tagged? Currently I don't.
    Other suggestions to solve the problem?
    I spotted "AP Management VLAN:" in the Wireless settings. It is currently set to VLAN 1. Is that ok? What is this setting for?
    Thank you for your help!
    Best wishes

  • HP Deskjet 3070A setup cartridge problems.

    I was having problems with wireless working on my 'HP Deskjet 3070A All-in-one printer' and after trying different solutions I had found on HP support, I decided to give up and factory reset it.
    This gave me a new problem, the printer now needs setup cartridges to, well, set it up. I did keep them after they ran out so tried using them again for setup, but they did not work as they have already been used. Is there any way I would be able to obtain new ones?
    This question was solved.
    View Solution.

    how do i bypass setup cartrige problem
    hp deksjet 3070a sn. CN19A370TP
    during that time my cartrige has ink, now i want to print 21 pages, after second pages printer stop, i dont kow what happen, i check my pc if hang but pc not hang, im check printer is not moving, so i search webpage to fix my problem, im back to print again, not working, so i decide to reset factory setting, the problem appear "Setup Cartridge...", that is means my ink cartridge is "empty", how it was empty i print the first page then second page hang. HOW DO I BYPASS SETUP or HOW DO I RESET INK COUNTER, check my serial number is still under warranty, if you can not give me instruction HP is the worst brand of all
    BYPASS SETUP CARTRIDGE >>>>>>>>>>>
    RESET COUNTER >>>>>>>>>>>>>>>>>>
    thank you very much, waitin your reply HP engineer not HP employee

  • SMD Setup

    Hello Guru's,
    I have configured solution manager diagnostics on solution manager and installed SMD agent on satellite system (BW).  While starting the agents on solution manager both systems are keep dumping with “CALL_FUNCTION_NOT_FOUND” & “CALL_FUNCTION_REMOTE_ERROR” errors. I couldn’t able to figure out the problem.
    Sequence of things done on Solution Manager
    1. Change the Backend Client from 001 to 350
    2. Deploy the SMD server package (SPS13).
    3. Deployment of IS Agent (ISAGENTSMD71*.SCA)
    4. Disable Maintenance Mode
    5. Run SMD Upgrader
    6. SMD Diagnostic Server Setup Wizard
    7. Wily Enterprise Manager Installation
    8. Install the SAP Management Modules
    9. SMD Server Setup Wizard (Monitored System Setup)
    10. Connect Managed System to SMD Server
    11. SMSY Landscape Definition
    Sequence of things done on Solution Manager
    1.SMD AGENT Installation
    2. Wily Introscope Agent Installation & Configure the Agent on BWS
    3. Creating Auto Probe Connector
    4. New JAVA VM Parameter on BWS for Auto Probe
    5. Setup RFC Destinations to Managed System
    ERROR 1:
    Runtime Errors         CALL_FUNCTION_NOT_FOUND
    Date and Time          12/17/2007 14:05:33
    Short text
         Function module "SMD_DATA_LOADER100" not found.
    What happened?
         The function module "SMD_DATA_LOADER100" is called,
         but cannot be found in the library.
         Error in the ABAP Application Program
         The current ABAP program "SAPLE2E_FUNC" had to be terminated because it has
         come across a statement that unfortunately cannot be executed.
    What can you do?
         Note down which actions and inputs caused the error.
         To process the problem further, contact you SAP system
         administrator.
         Using Transaction ST22 for ABAP Dump Analysis, you can look
         at and manage termination messages, and you can also
         keep them for a long time.
    Error analysis
        The program "SAPLE2E_FUNC" contains the CALL FUNCTION statement.
        The name of the function module to be called is "SMD_DATA_LOADER100".
        No function module exists with the name "SMD_DATA_LOADER100".
        All function modules are listed in the Function Library (SE37).
        Possible reasons:
        a) Wrong name specified. Pay particular attention to
           upper/lower case and underscores ("_").
           or
        b) Transport error
        c) In the case of an enqueue/dequeue module,
           the lock object may not have been activated
           (ABAP/4 Dictionary).
    How to correct the error
        Check the last transports to the SAP System.
        Is the program "SAPLE2E_FUNC" currently being changed?
        If an enqueue/dequeue module is involved, is the activation
        of the lock object missing in the ABAP/4 Dictionary?
    If the error occures in a non-modified SAP program, you may be able to
    find an interim solution in an SAP Note.
    If you have access to SAP Notes, carry out a search with the following
    keywords:
    "CALL_FUNCTION_NOT_FOUND" " "
    "SAPLE2E_FUNC" or "LE2E_FUNCU15"
    "E2E_ME_RFC"
    Function modules with names similar to "SMD_DATA_LOADER100":
    SMD_DOWNLOAD
    SMSY_DATA_XML_UPLOAD
    SAP_OI_LOAD_MIME_DATA
    S_AUTH_ROLE_DATA_LOAD
    SCPR_TR_READ_DATA_LOBJ
    SMD_USAGE_DATA
    SMSY_DATA_XML_DOWNLOAD
    SMSYAD_GET_DATA_FROM_LCR
    SMSYAD_GET_DATA_FROM_LIS
    SMSYAD_GET_AC_DATA_FROM_LCR
    If you cannot solve the problem yourself and want to send an error
    notification to SAP, include the following information:
    ERROR 2
    Runtime Errors         CALL_FUNCTION_REMOTE_ERROR
    Date and Time          12/12/2007 13:08:25
    Short text
         "Function module "SMD_MDX_QUERY_EXECUTE" not found."
    What happened?
         Error in the ABAP Application Program
         The current ABAP program "SAPLE2E_FUNC" had to be terminated because it has
         come across a statement that unfortunately cannot be executed.
         The error occurred during an RFC call to another system.
         In the target system, a short dump has been written as well.
         More detailed information on the error cause can be found there.
    What can you do?
         Note down which actions and inputs caused the error.
         To process the problem further, contact you SAP system
         administrator.
         Using Transaction ST22 for ABAP Dump Analysis, you can look
         at and manage termination messages, and you can also
         keep them for a long time.
    Error analysis
        An error occurred when executing a REMOTE FUNCTION CALL.
        It was logged under the name "CALL_FUNCTION_NOT_FOUND"
        on the called page.
    How to correct the error
        Please refer to the notes described in the
        short dump.
    Please help me ASAP....................
    Regards,
    Ravi.

    Hi!
    Can you please help me with my issue?
    I would like to setup SMD functionality.
    I use SAP Solution Manager 4.0 with SP 13.
    Here are the steps I already executed:
    a) Installation of Wily Introscope Enterprise Server 7.1 (Location: Server of SOLMAN)
    b) Deployment if file ISAGENTSMD71*.SCA (Location: Server of SOLMAN)
    c) Setup steps on SOLMAN (conf. of at least 3 BTC processes, activation of BI source system, configuration of SLD according to tcode SPRO)
    The errors I currently have:
    1) Managed Systems Setup
    I am about to set up the SMD for the monitored systems via http://server:50000/smd --> Diagnostics Setup --> Managed Systems --> Setup Wizard
    Retrieval of selected solutions failed
    The contents of at least one solution could not be retrieved from Solution Manager, or could not be uploaded to Diagnostics DB
    Server->Server : java.lang.IllegalStateException: Warnings occured during Initial Upload : XML Template parsing generated warnings
    Sat Jan 05 16:18:57 CET 2008 | storeHost(...):Host []
    serverIP-Adressnull:Cannot insert/update the host
    '[IHost: key=119954633765http://... (RC=2)
    Do you still want to proceed to next step?
    2) Acces to Root Cause Analysis --> Exceptions Error
    Logon failed
    What has happened?
    Call of URL http://server:8000/SAP/BW/BEX terminated due to error in logon data.
    Note
    Logon performed in system <SID>.
    Logon performed for client xxx and language EN.
    What can I do?
    Check the validity of your SSO ticket for this system.
    If you do not yet have a user ID, contact your system administrator.
    Error Code: ICF-LE-http-c:666-l:E-T:21-C:6-U:5-P:5-L:3
    HTTP 401 - Unauthorized
    My questions:
    - Which additional settings for SDM setup (on SOLMAN and on the site of satellite systems) should be done?
    - How can the errors (see above) be fixed?
    - Should some additional SLD configurations be executed for the monitored systems?

  • Oracle 9i download setup.exe problem

    Downloaded and unzipped Disk1, Disk2, Disk3 per instructions, but when I try to run setup.exe, I get an hourglass for two seconds, then nothing happens at all. Running Win2k Pro.

    We has a similar problem with 8.1.7. Is your machine a Pentium 4? If so, it may be similar to the problem we had.
    The advice we got from Oracle support was as follows:
    --There are known issues where Oracle Universal Installer(OUI) hangs on Pentium IV
    --machines. Any Oracle Universal Installer 1.7.1.9.0 and earlier installation on a
    --platform that uses the Intel Pentium 4 processor, with the Sun JRE and Symantec
    --Just in Time Library (JIT) will encounter this problem. Windows NT is confirmed
    --to be affected by this issue.
    --Please refer to <Note:131299.1> which suggests three possible workarounds for
    --this issue.
    --Currently there is not a patched Installer available to deal with this problem.
    --Hence I'm afraid one of the workarounds listed above has to be used.
    You'll need to go to metalink to look at the note if this does apply.
    Hope this helps,
    Gary Mason

  • Setup Tables Problem

    Hi All,
    I have a typical problem in filling up the setup table. I want to fill up the setup table with sales orders(Appl. 11) created after 2006. I sorted out all the sales orders created after 2006 from VBAK table and gave the range in the selection screen while filling the setup table. When I ran RSA3 to check the number of records, it gives much much more records than it is available in VBAK table and also some sales orders are extracted which are created before 2006.
    Can any body help on this.
    Thanks in adavance
    Tapan T

    Hi All,
    There is a confusion here. I am not talking of ERDAT as a selection parameter in RSA3( Rather in Infopackage)to test.
    I want to restrict the Setup table with sales orders being cretaed in or after 2006. Why should I fillup old sales orders(before 2006)in setup table.
    While I do perform setup for application 13, the following fields are coming as a part of selection criteria.
    1) Archiving session
    2)Sales Organization
    3)Company code
    4)Sales document
    How can I restrict the setup table with only 2006 sales orders and avoid unwanted sales order(before 2006).
    Is that poss ?? If yes Please let me know.
    Regards,
    Tapan

  • 'Printer setup utility' problem...please help me.

    Hi all, running tiger 10.4.11, trying to connect an Epson DA4050 printer.
    It's not showing when I try to 'add printer' in systems prefs, so have attempted to open Printer Setup Utility and I get the message - 'The item cannot be opened. It may be disabled or not installed'.
    Sure enough its not showing up in the utilities folder, so I'm assuming this is the problem. How can I install just this without reinstalling the whole system?
    Any help gratefully received - thanks.

    If all the above fails, then it appears to be time for a relatively painless Archive & Install, which gives you a new/old OS, but can preserve all your files, pics, music, settings, etc., as long as you have plenty of free disk space and no Disk corruption, and is relatively quick & painless...
    http://docs.info.apple.com/article.html?artnum=107120
    Just be sure to select Preserve Users & Settings.

  • Two choices for System Selection in SMD Setup Wizard

    Hello,
    we started to install the SMD. First everything was fine, but now we can select two agents for one system in the setup wizard.
    The correct system is green lighted because the setup was successful. The other wrong system is not configurd and so the hole system in the overview is grey.
    What did we wrong. Can anyone help us???
    Thx
    Thorsten

    Hi,
    Login in to solman smd,
    Diagnostics Administration - Landscape Management - Select u'r solution- drill down to the instance & delete(right click).
    That should do.

  • Solman SMD setup

    Hi,
    We have upgraded our solman 7.0 to EHP1, we did not make use of solman functionality so decided to bring in various functionalities like E2E, wily, RCA etc.,
    Being naive to this area I am in need of clarifications to my doubts...
    1. Does SOLMAN_SETUP would install, setup everything I need to run E2E, wily, RCA?
    2. Does SOLMAN_SETUP covers all the steps which can be done from http://<>:<>/smd/admin or both are different?
    3. is SMD and RCA both same
    Finally we want to implement wily, RCA from our very fresh Solman in our landscape.
    Kindly put me in right track to accomplish my work. Thanks in advance,
    Regards,
    Brahmeshwar.

    hi,
    SMD agent need to install on satellite systems like ECC, BI, PI, EP etc (single or dual stack) and configure agents on solman system.. Once you configure those agents, you would be able to configure the RCA through workcenter and below are the benefits of using solution manager with latest EHP installation.. Wily is a add-on tool and better to install on seperate machine and configure on solman
    SMD is used to carry out centralized analysis and monitoring of the SAP Netweaver system landscape. It helps to simplify the task associated with root cause analysis.
    Architecturally, the SMD is made up of four (4) main components namely:
    SAP Web AS ABAP
    SAP Web AS Java
    Willy Introscope: Used for performance analysis and optimization. The server component is called introscope enterprise server while the client is called introscope agent.
    The capabilities of SMD includes:
    Central log viewer
    Central display of configuration data
    HTTP analysis
    Single activity trace
    Java thread dump
    Database monitoring
    OS monitoring
    CCMS monitoring
    Statistics data monitoring
    Software changes documentation
    Load test with mercury load runner (used for unit, regression testing)
    CCMS monitoring
    Performance Optimization
    Thanks
    Suresh

  • EFWK SMD Setup Wizard

    Hi Fellows,
    as "User Guide - End-To-End Change Analysis"
    https://websmp107.sap-ag.de/~sapidb/011000358700000742402007E
    at topic 2.2 promises the EFWK to offer "an API for the Setup Wizard of Solution Manager Diagnostics (SMD) which will activate all relevant extractors based on how a system was modeled in transaction
    SMSY"  I would like to use it.
    After doing some research I still haven't found out how?!
    Anybody out there who knows more about this Setup Wizard or has any link for me?
    Many thanks in advance.
    Best regards
    Tobias Fickinger

    Hi,
    Login in to solman smd,
    Diagnostics Administration - Landscape Management - Select u'r solution- drill down to the instance & delete(right click).
    That should do.

  • Setup.exe problem in Oracle Developer Forms 10g in Windows XP

    Hi All,
    I have downloaded the below files for installing Developer Suit 10g from http://www.oracle.com/technetwork/developer-tools/developer-suite/downloads/101202winsoft-087370.html.
    1. ds_windows_x86_101202_disk1.zip (626,122,752 bytes)
    2. ds_windows_x86_101202_disk2.zip (236,880,881 bytes)
    I am installing it on Windows XP, Service Pack 3.
    However when I click on setup.exe file in disk1 folder, it does not execute.
    I went through the forums which discussed on problems related to execution of setup.exe on XP. Tried most of the things like Stopping the anti virus, run as administrator, rename the file, stop certain services , etc, but however this setup.exe does not run.
    I am able to run exe files of other applications. I am having 1GB RAM, 10GB free disk space on P4.
    Pl. suggest what could be the possible problem.
    regards,
    Baljeet

    Here are a couple of things to try:
    1. Make sure there are no spaces in the directory name where you unzipped the installer.
    2. As Pilgrim indicated, you must be an administrator on the workstation in order to run the installer.
    3. Verify you have a clean download: check the file size and/or CRC information to ensure the download is not corrupt.
    Craig...

  • IPod Setup & iTunes Problems

    Hello, whenever I try to install the setup and iTunes for my recently purchased iPod mini I get an error when it is configuring the InstallShield, I get this error:
    1608: Unable to create InstallDriver instance,
    Return Code:-2147221021
    I thought this may have been a problem within the CD so I downloaded the software setup from the Apple site but still no success here. So I'm wondering now if I this is a problem with my computer. But then I downloaded iTunes and it then successfully installed along with quicktime with ease. So if anyone could help me it would be greatly appreciated.

    hi Kanuck!
    there's a link to advice on the 1608 in here:
    Troubleshooting iTunes, iPod Software, and QuickTime installation on Windows
    ... but if the beast persists, the InstallShield tips and pointers can be helpful:
    InstallShield Consumer Central Frequently Asked Questions: Tips and Pointers
    keep us posted.
    love, b

Maybe you are looking for