Split Deliveries going on credit hold(Enhancement)

Hi
On credit card split deliveries the post delivery is going on credit hold. This is a worthless hold as the goods have already shipped and all it does is prevent the PGI from coming back so we can't bill and inventory off balance.Is there some way we can turn this off?
Is there any enhancement required for this, any OSS note...or Code
Presently we put the delivery numbers into VKM4 and release them.
Thanks in Advance.

Presently we are releasing document which is on credit hold using VKM4 manually.
Now releasing process needs to be done in the background automatically.Please suggest if any user exit or any other means is available apart from BDC.
Thanks
Rajesh

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Order is going on credit hold even though the letter of credit is available

The order is going on credit hold even though the letter of credit is available for the sales document.
New Value of docuemnt is 7 USD
Credit limit 100,000 USD
Total credit exposure: 22,825,113.81 USD
Letter of credit value: 10,000.00 USD
Why the document is going on hold? what all settings need to be checked

Dear Customer,
please check you customizing settings with note 18613 concerning the credit management.
Addionally you should get an information in the order (if you save the order) why the credit limit is not fullfilled.
regards
Claudia

User exit to activate few controls after the order goes to credit hold

Hi, we would like to turn on the fixed qty flag at the line item level and an header delivery block if an order goes on credit hold.
We are looking out for the user exit which might can be used for this purpose (which can be executed after the credit check was done and before the order is saved either manually or automatically).
Mothish babu

but we want a credit check for certain customers only
Activate credit check for the sales order. If you want to have credit check only for certain customers, maintain relevant credit limit records only for those customers in t.code FD32. If this does not solve the purpose, then you can make use of the field No credit check in t.code OVA8. Develop a routine to check for only certain customers in t,code VOFM ->Requirements->Credit check and assign this routine in OVA8.
Regards,

Credit Card payment does not go on Credit hold..

Hi,
As per our normal procedure whenever a customer makes payment through "Credit Card" it goes on Credit Hold and than someone releases it from VKM1.
Now the problem we are facing is that suppose SO is of $1000 on 22/07/2009 and delivery is for only $600 on this day than as per our normal process the relaeser can only release $600 from VKM1. But this is not happening now, entire amount of $ 1000 is getting released on 22/07/2009 itself.
Kindly suggest how we can restrict this.
Thanks,

Hello Vk@sap,
In the standard process when you enter payment card details the order should not go on credit hold. VBAP-ABGES will be filled with 1 and the credit check should not be done. When we have an order that will be paid for by credit card all we need to know is if the clearing house (bank/credit card company) will give us the money. The customer's credit limit and history is not important to us if the bank guarantees us they will give us the money.
Is the authorisation being sought for $1000 or $600 in the sales order? Is it just the first schedule line that is being authorised in the sales order? In the standard system you cannot split an authorisation. So if you receive an authorisation for $1000 and only deliver $600 when you go to bill this the entire authorisation is used up. You will need to re-authorise the sales order (transaction VCC1) for the other $400.
I hope this helps.
Best regards,
Ian Kehoe

Partial Delivery should not go for credit hold.

Hi All,
When we are creating Partial delivery it is going on credit hold. I want the solution for this so that credit check does not happen at Delivery level.
Please find the OVA8 settings Mentained below.
Check                   Reaction      Status/Block
Dynamic                   C                 Checked               Horizon   15 T
NextReviewDate         A                 Checked              Number of Days      30
Open Item                 C                 Checked              Max.Open.tem %    10   NoDays openI   15
OldestOpenitem         A                 Checked              Days oldestItem     120
Please suggest for the same.
Thanks

Hi,
Partial delivery is a exclusion scenario. For this, we have to use credit check user exits. Detailed documentation of the user exit for credit managment is given below. This will help you to achieve solution.
We can write logic based on VBAP & LIPS table delivered quantity details.
User Exits For Credit Checks And Risk Management
Credit Check
If you want to carry out your own individual credit checks, that differ from those in the standard system, you must define them in the following user exits:
LVKMPTZZ
LVKMPFZ1: USER_CREDIT_CHECK1
LVKMPFZ2: USER_CREDIT_CHECK2
LVKMPFZ3: USER_CREDIT_CHECK3
User exit for availability check
User exit USEREXIT_AVAIL_CHECK_CREDIT exists in Include MV45AFZF.
This user exit allows you to determine whether the system should or should not carry out an availability check after a blocked document has been released or after a new credit check
Regards,
Shabeer

Credit hold order report

Dear,
As our company is focussed on having an overview on what customer and for which reason an order goes on Credit Hold, I would be interested to know if within SAP a report is available to show for a dedicated period the ordernumbers? Example would be: which orders went on Credit hold for the month of July 2014?
Regards, David

Thanks for your response. Actually, I dont need the report. I just wanted to see who in our system can release an order if it is placed on hold. I do see a 'Credit Check Failure'
hold defined in the system with Authorization Action as "Apply Hold' and no responsibility assigned. I dont see anything regarding releasing a hold. The problem is that in our system anyone can release credit check hold on any order. I wanted to see if I could restrict it to a user or a responsibility.

Email for sales order on credit hold

Hi,
I have a requirement ...
Once the sales order goes into credit hold an email has to go to the customer after next two business days saying that Sales order has been on credit hold
and once the sales order is released from the credit hold an email has to go the customer immediately saying that Sales order has been released from credit hold.
How would we exactly know when the sales order goes into credit hold, I mean can we get the date on which it is changed to credit hold?
how do we calculate two business days from the current date?
Finally is there any exit to write the logic or just write a report and run that in background everyday ?
Please can anyone help me on this...

hi raghu ,
to check whether the date is a working day or not
use the fm
DATE_CONVERT_TO_FACTORYDATE
pass the date as sy-datum
and factory calender id as '01'
if sy-subrc = 0
its a working day
else
its not a working day .
endif.
suppose today is friday and next working day is monday
now if i want to add two business days the final date is on wednesday may be this is referring to procession period time in the sales order .
add 2 to sydatum will fetch u sundasys date which we dont want .
so capture next working date ie mon and add 2
like this
using this fm
GET_WEEK_INFO_BASED_ON_DATE
which will return the week based on sunday and monday .
i/p is sy-datum .
make proper use of the two fms this will help u to build the logic .
regards,
vijay

Orders going on credit check hold in oracle

New sales order is getting hold even there are open credits (Unapplied Receipts & AR Account Credits with open balance)
Example
However there are open credits (Unapplied Receipts & AR Credits with open balance) to the tune of $200
If we don’t consider the AR Credits, the Outstanding Invoice Balance is “$900” .
To this if I add the Outstanding orders in OM for this customer as per the “Orders on Credit Check Hold Report”- $250—That will put the total balance as $1150
This balance exceeds the credit limit of $1000
To prove this theory I have applied some Invoices to the $200 receipt there by bringing down the open Invoice Balance and then entered an order and that new order did not go on Hold.
Is this the solution to get rid of hold or its something else?
Thanks

This could be one of the solutions.
Alternatively, you could review your Credit Hold setup to check that what all transactions are being considered when calculating the credit amount.
Also there is a concurrent program which needs to be executed so that the calculation is refreshed periodically.
Regards
Edited by: ssuhasar1 on May 28, 2012 6:20 AM

EDI Output ZB00 not getting determined in case of Split Deliveries.

Hello All,
A very Good Morning to you,
Hope you are doing good,
We have come across one critical Issue where the EDI Output ZB00 Dispatch Advice is not getting determined in case of few Split Deliveries in PROD.
Issue : On a daily basis our Client is generating Split Delivery Process used for some specific customers only.
These specific customers we are maintaining in ZPARAMS Table. The Flow of the Process is as below.
Sales Order -->Parent Delivery ZLF--> Split Delivery ZLS--> Invoice ZF2.
First the Sales Order ZOR is created through VA01 or EDI.
This ZOR is processed via ZVL10A to create parent delivery ZLF.
Once the parent delivery ZLF is created an Outbound IDoc SHPOD gets triggered which goes to the Distribution Centre Technicolor UK to check the confirmed qty and materials that needs to be delivered.
Once the Quantity is verified and confirmed from DC an Inbound IDoc SHCON interface SAP.
This Inbound SHPCON IDoc checks the entry in ZPARAMS for that customer. If the entry is found it creates one more Split Delivery ZLS doing picking and post Goods Issue in one step. This is the point where the ZB00 output is determined automatically in ZLS Delivery and processed successfully immediately.
After that the Normal Invoice ZF2 is created.
We have given the process flow details in the attachment along with Functional Modules used by the EDI Team.
Now the Issue we are currently facing on a daily basis in PRD Out of the Total Count of ZLS Deliveries in few of ZLS Deliveries ZB00 Output is not getting determined at all which is causing a huge revenue loss. For remaining ZLS Deliveries it is getting determined correctly and processed.For Split Delivery we have only 2 Customers.
We would like to know why this is happening in case of only few ZLS Deliveries.
As a work around we have just write one program for these disputed deliveries where it will go in VL02N of these deliveries and save it without doing any changes. This will make ZB00 determined and processed immediately.
We have even check the scenario in Quality Client no Issues at all. It is getting determined and processed successfully for all the test cases we created.
Please could you help us on this so that we can fix this critical Issue.
Many Thanks,
Farhan.

if QA system works correct
you probably need to find the difference between it and PRD client.
I guess it is a huge job.
but who does if not you?
because you have a lot of custom things included coding
also request abaper.

Sales Order Confirmation when sales order goes for Credit Block

want Sales Order to be Confirmed , i e Schedule line Confirmation , when sales order goes for Credit Block
How i can Achieve this?
Even when set for Sales Document typpe credit check as 'D' and credit group as ;03; ie at Goods Issue still order is not getting confirmed.

I am not sure, why you want schedule line to be confirmed for credit blocked sales orders. Re-confirm with the client.
There are controls when defining delivery blocks.
Goto IMG - Log.Execution-Shipping - Deliveries- Define delivery blocks( check menu path in system, may not be same as shown here).
Select 01- credit block " untick" from "Confirmation" Column.
Now test with & see how ti works.
Regards,
Reazuddin MD

Pass MRP while on Credit Hold

I need to be able to pass requriements even though the order is on credit block.
I had considered and discounted changing the removing the flag to block confirmation on the Credit delivery block as this had not been applied to the line item.
The second option I had considered was creating a modified version of requirement routine 101 however I only want to do this for one area of the business. We are using a central Credit control area and common document types and customer numbers.
Any Recomendations?

Paul
If you go into:
Sales and Distributiion --> Basic Functions --> Maintain Requirements for Transer of requirements
Then remove the routine 101 (just delete it then save) this will allow transfer of requirements to take place even if on credit hold. Its this routine that is checking credit status. Users will still be unable to prcoess deliveries or bill.
If you wish to do the same for MTO orders then go to:
Maintain Requirements for Purchase and Assembly orders instead and remove routine: 105
Hope this helps

Customer is on credit hold

When we are at quotation level we have no idea that customer is on credit hold. then customer call back to giveathe PO>and they want parts brought in ups red because it is a break down situation just to find out that the customer is on hold,when we go to convert to an order. This should show when we go into quote as it did in Omnex. I know that we can look in UKM_BP to view customer credit status, but that would require us to use this function every time before going into a quote but I want to get this in qoutation automatically or with some cuatomization.

You may need to review you check rule.
If you want the system not to stop quotation because customer is on hold, you will need to either disable checking at quotation level or introduce codes to bypass blocking quotation when customer is on credit hold.
Fisayo.

Item having 0 price is going through credit check

Hi,
We are facing following issue-
Our sales order is having multiple line items including a line item which creates network.
When we enter the line items with price in sales order, the sales order goes into credit check. Then we review & release the sales order from credit check.
Then we enter the item which creates network. This item is having 0 price (Not relevant for pricing). However, when we enter this line item, sales order is going again in credit check.
Ideally since this item is not relevant for pricing, SAP should not again put credit block.
Have anybody faced similar issue?
Appreciate your help in advance,
Shashi

Hi Shashi,
Please check whether the "credit check" is active for the item category used for creating network. This setting is there in item category configuration. We faced the similar issue and when we removed the credit check from item category, the issue got resolved.
Thank you,
Shirish

Sales Orders are by passing the Credit Hold Conditions

Hi Everybody,
We are facing the issue that some of the orders are not checked by the credit hold rules, though the credit hold check box is enabled at the customer level.
we are having Oracle 9i database and 11.5.10 EBS. I tried many forums. Every body is talking about how to apply the hold. Can any one help me to solve my problem, by giving me some useful links,suggestions or tips.
Thanks in advance,
Vimal...

Hi Arif,
Thanks for the reply. I went through the metal link notes provided by you. It is for R12. We are using only 11i (11.5.10). I can't find any other notes for 11i.
If you have the link can you please post it here.
Thanks,
Vimal...

Schedule Line Cat and Passing of Reqs: Credit Hold Situation

Business need is for orders that are on credit hold to not pass requirements to create a purchase req. after MRP is executed. I realize that this can be controlled by the Schedule Line Category. So, I would have schedule line category of XX on the sales order line. Is there a way for the schedule line category to be changed to a different value (which will allow the passing of requirements to MRP) after the order is released from Credit Hold? How do we get the schedule line category to change on the sales order once the order is removed from credit hold? Can this be accomplished through standard configuration?

Hi Tom,
You can use the reason for rejection at the item level.
But for this you have to maintain somne configuration.Goto sprosd-sales-sales document item--define reson for rejection.
Here for a particular reason for rejection just put tick under blc column.
This means the order doesn't require billing.
Now put the same reason for rejection in your item level.The status of the order would change from open to completed.
Completed status means that there are no requirements left for this order.
There will be no requirements in MD04 as well.
When you want to process the order again just remove the reson for rejection and proceed.
But there is one problem with this solution.In future if you want to find this order in VA05 ,it will not appear because the status is completed.It would be difficult to find the orders where you put the reason for rejection.
The only way to find those orders is thru tables.
Goto SE16 and table VBAP .field is ABGRU.
In the selectio screen of VBAP put ABGRU and you will get all the orders.
Reward points if it helps
Regards
Karan
Message was edited by:
Karan Bhatia

Split Deliveries going on credit hold(Enhancement)

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