UCCX 8.5.1 / supervisor desktop instalation trouble

Hi,
I installed new uccx 8.5.1. After all configuration I tried install supervisor desktop. But If it tried this on my PC xp sp3, I receive this error message:
Error 1335.The cabinet file 'Data1.cab' required for this installation is corrupt and cannot be used. This could indicate a network error, an error reading from the CD-ROM, or a problem with this package.
MSI (s) (5C:D4) [21:31:02:171]: Product: Cisco Supervisor Desktop -- Error
if I tried install suppervisor desktop on windows 7, I receive error message: Error 2902.operation ixoFileCopy called out of sequence.
Agent desktop and desktop administrator are ok, and I'm able made correct installation.
Do you have some idea, how to solve it?
Best regards.

Hello,
I solved my trouble. Problem was in SplkWinPcap.dll file. I don't know why was this file wrong. I used second metod for generation msi files and all is ok.
MSI file has correct splkwinpcap.dll and instalation is now working. - (regeneration from web interface uccx didn't help, but second metod helped.)
Richard.

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I couldn't say what the consequences would've been had the service failed to restart again - forcing a system bounce (yuck).
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http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_8_0/installation/guide/cad80ccxig-cm.pdf
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Page 126
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CAD for IPCCX v4 does not support windows 7. See compatibility matrix:
http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_compatibility/matrix/crscomtx.pdf
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Greetings -
Can someone help find a solution to my below problem..
Environment:
Cisco Unified CCX premium
9.0.2 SU2 version
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Thank you for prompt response.
What I did few weeks ago was, created a new account, assigned queues to that new account and then asked the used to use that account just to check if the issue is specific to user account. Even then, the agent (newly created account) was disappearing.
I am sure if I ask the user to use the working agent account, will not have a problem. I will have to check with the supervisor if they want to try this out. I will update you momentarily.

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Anand
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UCCX 8.5.1 / supervisor desktop instalation trouble

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