Unable to configure Linksys E2500 to use PPPoE connection

I am using the Ubuntu Linux 12.04 operating system and have been able to use the Linksys E2500 router with Automatic Configuration – DHCP setting and my modem in PPPoE mode to use my DSL connection. But I would like to be able to use my router with the PPPoE connection setting so I can use a firmware like Tomato which has more advanced features like bandwidth logging.
I was able to log into the configuration page of my SpeedTouch ST516 modem and set it to bridge mode according to the instructions here: http://www.speedtouch.ca/bridgemode.php
I then tried to set up the router to use PPPoE according to the instructions here: http://kb.linksys.com/Linksys/ukp.aspx?pid=80&vw=1&articleid=3687
I get the message "Can not get an IP address from PPPoE" again when I try to set up the connection in step 4. Resetting the router does not help. I also tried running 'sudo service networking restart' and the 'sudo dhclient -r; sudo dhclient' in Ubuntu's terminal but still got the same message.
I double checked that I used right login information and vpi from my ISP. I used the same info to configure the modem to PPPoE mode again so I can connect to the internet. I had to reset the modem back to factory defaults using the reset button at the back to access the modem configuration page after I disconnected the ethernet cable from the router and plugged it into the modem.
Is there a possible bug with using PPPoE with this router? Is there anything else I can try besides what is stated in the instructions linked to above?

jaymay
"If you are getting an error "Can't get an IP from PPPoE Server", that would mean that it's possible that the account information you've typed in is incorrect or the modem is not set properly to bridged mode. You can test this by connecting your computer directly to the modem and create a PPPoE dialer. If it will let you connect successfully then you are using the correct username and password. If not then you might have to verify the correct info from your ISP."
> Again, "I double checked that I used right login information and vpi from my ISP. I used the same info to configure the modem to PPPoE mode again so I can connect to the internet." And yes I was also able to connect with a PPPoE dialer and computer directly connected to the modem.
"It could be possible that what you just need to do in the router is to change it's LAN IP address to a different range compared to what you are getting from the modem to avoid IP conflict. For more information about setting up the router with DSL connection, you may refer to this link: Setting up a Linksys router for DSL Internet connection."
> That link is exactly the same link in my sentence: "I then tried to set up the router to use PPPoE according to the instructions here: http://kb.linksys.com/Linksys/ukp.aspx?pid=80&vw=1&articleid=3687"
The router ip address used is set to http://192.68.2.1 which differs from the ip addresses of the modems I tried.

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darron13 wrote:
Hello, I've recently bought an E2500 Wireless Router for my home, but every 1-2 days I've been having an issue.
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MariaVII wrote:
my laptop says nothing is connected via ethernet.
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No internet connection (wireless)
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Troubleshooting Wi-Fi issues in OS X Lion and Mac OS X v10.6
Configuring 802.1X in Mac OS X Lion and Later
Non-responsive DNS server or invalid DNS configuration can cause long delay before webpages load
Netspot
How to diagnose and resolve Wi-Fi slow-downs
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Mac OS X 10.6 Help: Solving problems with connecting to the Internet
OS X Mountain Lion: Check the status of your network connections
OS X Mountain Lion: Requirements for wireless Internet access
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ROGO22 wrote:
Hi:
Unfortunately, I'm not good with this stuff but I think I can learn ...
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The SE567 has 1 attached client and 1 DHCP which is my desktop. My IP address is 192.168.254.1 and it's attached by Ethernet.
I didn't get any set-up CD with the Linksys. I don't know if I need set-up software or not.
Can someone give me a link or give me the steps to connect the 2 devices so they will both perform the way I described. Again, I'm not very computer literate so if you could use simple words it would help.
Thanks so much.
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Spoiler (Highlight to read)

@alimil,
I agree with jibjib. Changing the local IP address of the router may help resolve the issue specially if your modem is a gateway.. Aside from that, check the firmware of your router. Upgrade the firmware if it’s not the latest. Click this LINK for the latest firmware. Cloning the LAN mac address of the computer that’s able to go online with your modem can also fix the issue.
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Connect a computer to the modem and make sure it’s able to get online.
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Clone the LAN’s mac address of the computer. Click this LINK on how to do it.
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Check the status page of the router if you have an internet IP address. If you have an internet IP, try to go online with your computer
If the computer is online with wired connection, proceed with wireless configuration.
If not online, restart your computer
Goodluck….

Unable to configure Linksys E2500 to use PPPoE connection

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