Unable to Insert Footnote in Indesign CS3

We are using InDesign CS3 and that file has lot of footnotes. InDesign CS3 quits automatically when we click the option "Insert Footnote" in Indesign CS3. Not even insert one footnote on this chapter.
Insert Footnote option will work in New document, but the same option doesn't work in the actual InDesign document. I tried to converted the InDesign file as .INX format and then opened it again in InDesign CS3. Eventhough the Footnote option does not work. Please help me to solve this issue.

Does it quit when you try to insert a footnote *anywhere* in that document? Or just in the one spot where you want the footnote?
I've seen ID react badly (though not quit) to footnotes in certain places, somewhere that causes it to have pagination difficulty, like if adding a footnote would cause a paragraph to break, but that paragraph is not allowed to break.
What happens when you try to insert a footnote in a totally different place?
Ken

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