Unable to join Meet me conference from outside (DID) number

Hi,
Would anyone help to fix below!
What I'm trying to do?
- I'm working on meet me. Meet me pattern is 2222 and is obsolutly working fine internally. I used 2222 (DID) number so anyone can join conference from outside by dialing DID number 2222. 
Issue.
- When i try to join Meet me conference by dialing DID it gives busy tone. Unable to join.
Is there something to do with transcode??
- I have already a transcode in CUCM and registered with Gateway
BR
Sam

Hi Manish,
Below debug details: 
Calling number : 583125185 my Mobile
Called Number : 2287797 ( Meet me Pattern )
*Mar 26 08:46:08.176: //-1/E89798C3B280/CCAPI/cc_api_display_ie_subfields:
   cc_api_call_setup_ind_common:
   cisco-username=583125185
   ----- ccCallInfo IE subfields -----
   cisco-ani=583125185
   cisco-anitype=0
   cisco-aniplan=0
   cisco-anipi=0
   cisco-anisi=0
   dest=2287797
   cisco-desttype=0
   cisco-destplan=0
   cisco-rdie=FFFFFFFF
   cisco-rdn=
   cisco-rdntype=0
   cisco-rdnplan=0
   cisco-rdnpi=-1
   cisco-rdnsi=-1
   cisco-redirectreason=-1   fwd_final_type =0
   final_redirectNumber =
   hunt_group_timeout =0
*Mar 26 08:46:08.176: //-1/E89798C3B280/CCAPI/cc_api_call_setup_ind_common:
   Interface=0x3C90FA24, Call Info(
   Calling Number=583125185,(Calling Name=)(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed),
   Called Number=2287797(TON=Unknown, NPI=Unknown),
   Calling Translated=FALSE, Subscriber Type Str=Unknown, FinalDestinationFlag=TRUE,
   Incoming Dial-peer=5001, Progress Indication=NULL(0), Calling IE Present=TRUE,
   Source Trkgrp Route Label=, Target Trkgrp Route Label=, CLID Transparent=FALSE), Call Id=27631
*Mar 26 08:46:08.176: //-1/E89798C3B280/CCAPI/ccCheckClipClir:
   In: Calling Number=583125185(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed)
*Mar 26 08:46:08.176: //-1/E89798C3B280/CCAPI/ccCheckClipClir:
   Out: Calling Number=583125185(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed)
*Mar 26 08:46:08.176: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
*Mar 26 08:46:08.176: :cc_get_feature_vsa malloc success
*Mar 26 08:46:08.176: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
*Mar 26 08:46:08.176:  cc_get_feature_vsa count is 3
*Mar 26 08:46:08.176: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
*Mar 26 08:46:08.176: :FEATURE_VSA attributes are: feature_name:0,feature_time:1101743440,feature_id:1929
*Mar 26 08:46:08.176: //27631/E89798C3B280/CCAPI/cc_api_call_setup_ind_common:
   Set Up Event Sent;
   Call Info(Calling Number=583125185(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed),
   Called Number=2287797(TON=Unknown, NPI=Unknown))
*Mar 26 08:46:08.176: //27631/E89798C3B280/CCAPI/cc_process_call_setup_ind:
   Event=0x3CB041D0
*Mar 26 08:46:08.176: //-1/xxxxxxxxxxxx/CCAPI/cc_setupind_match_search:
   Try with the demoted called number 2287797
*Mar 26 08:46:08.180: //27631/E89798C3B280/CCAPI/ccCallSetContext:
   Context=0x22CD2400
*Mar 26 08:46:08.180: //27631/E89798C3B280/CCAPI/cc_process_call_setup_ind:
   >>>>CCAPI handed cid 27631 with tag 5001 to app "_ManagedAppProcess_Default"
*Mar 26 08:46:08.180: //27631/E89798C3B280/CCAPI/ccCallProceeding:
   Progress Indication=NULL(0)
*Mar 26 08:46:08.180: //27631/E89798C3B280/CCAPI/ccCallSetupRequest:
   Destination=, Calling IE Present=TRUE, Mode=0,
   Outgoing Dial-peer=100, Params=0x22CDF0B0, Progress Indication=NULL(0)
*Mar 26 08:46:08.180: //27631/E89798C3B280/CCAPI/ccCheckClipClir:
   In: Calling Number=583125185(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed)
*Mar 26 08:46:08.180: //27631/E89798C3B280/CCAPI/ccCheckClipClir:
   Out: Calling Number=583125185(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed)
*Mar 26 08:46:08.180: //27631/E89798C3B280/CCAPI/ccCallSetupRequest:
   Destination Pattern=22877.., Called Number=2287797, Digit Strip=FALSE
*Mar 26 08:46:08.180: //27631/E89798C3B280/CCAPI/ccCallSetupRequest:
   Calling Number=583125185(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed),
   Called Number=2287797(TON=Unknown, NPI=Unknown),
   Redirect Number=, Display Info=
   Account Number=583125185, Final Destination Flag=TRUE,
   Guid=E89798C3-B3F9-11E3-B280-F273590C9FA3, Outgoing Dial-peer=100
*Mar 26 08:46:08.180: //27631/E89798C3B280/CCAPI/cc_api_display_ie_subfields:
   ccCallSetupRequest:
   cisco-username=583125185
   ----- ccCallInfo IE subfields -----
   cisco-ani=583125185
   cisco-anitype=0
   cisco-aniplan=0
   cisco-anipi=0
   cisco-anisi=0
   dest=2287797
   cisco-desttype=0
   cisco-destplan=0
   cisco-rdie=FFFFFFFF
   cisco-rdn=
   cisco-rdntype=0
   cisco-rdnplan=0
   cisco-rdnpi=-1
   cisco-rdnsi=-1
   cisco-redirectreason=-1   fwd_final_type =0
   final_redirectNumber =
   hunt_group_timeout =0
*Mar 26 08:46:08.180: //27631/E89798C3B280/CCAPI/ccIFCallSetupRequestPrivate:
   Interface=0x3C90FA24, Interface Type=3, Destination=, Mode=0x0,
   Call Params(Calling Number=583125185,(Calling Name=)(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed),
   Called Number=2287797(TON=Unknown, NPI=Unknown), Calling Translated=FALSE,
   Subscriber Type Str=Unknown, FinalDestinationFlag=TRUE, Outgoing Dial-peer=100, Call Count On=FALSE,
   Source Trkgrp Route Label=, Target Trkgrp Route Label=, tg_label_flag=0, Application Call Id=)
*Mar 26 08:46:08.180: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
*Mar 26 08:46:08.180: :cc_get_feature_vsa malloc success
*Mar 26 08:46:08.180: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
*Mar 26 08:46:08.180:  cc_get_feature_vsa count is 4
*Mar 26 08:46:08.180: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
*Mar 26 08:46:08.180: :FEATURE_VSA attributes are: feature_name:0,feature_time:1101742096,feature_id:1930
*Mar 26 08:46:08.180: //27632/E89798C3B280/CCAPI/ccIFCallSetupRequestPrivate:
   SPI Call Setup Request Is Success; Interface Type=3, FlowMode=1
*Mar 26 08:46:08.180: //27632/E89798C3B280/CCAPI/ccCallSetContext:
   Context=0x22CDF060
*Mar 26 08:46:08.180: //27631/E89798C3B280/CCAPI/ccSaveDialpeerTag:
   Outgoing Dial-peer=100
*Mar 26 08:46:08.180: //27632/E89798C3B280/CCAPI/ccGetMediaClassTag:
   media class tag 0
*Mar 26 08:46:08.180: //27632/E89798C3B280/CCAPI/ccSetMediaclassIp2ipTags:
   media class tags set: NR 0, ASP 0
*Mar 26 08:46:08.180: //27631/E89798C3B280/CCAPI/ccGetMediaClassTag:
   media class tag 0
*Mar 26 08:46:08.180: //27631/E89798C3B280/CCAPI/ccSetMediaclassIp2ipTags:
   media class tags set: NR 0, ASP 0
*Mar 26 08:46:08.180: //27632/E89798C3B280/CCAPI/ccGet_xc_nr_asp_info:
   media class tags: NR 0, ASP 0
*Mar 26 08:46:08.180: //27631/E89798C3B280/CCAPI/ccGet_xc_nr_asp_info:
   media class tags: NR 0, ASP 0
*Mar 26 08:46:08.180: //27632/E89798C3B280/CCAPI/cc_api_event_indication:
   Event=188, Call Id=27632
*Mar 26 08:46:08.180: //27632/E89798C3B280/CCAPI/cc_api_event_indication:
   Event Is Sent To Conferenced SPI(s) Directly
*Mar 26 08:46:08.180: //27631/xxxxxxxxxxxx/CCAPI/cc_api_get_xcode_stream:
*Mar 26 08:46:08.180: cc_api_get_xcode_stream : 4819
*Mar 26 08:46:08.180: //27632/xxxxxxxxxxxx/CCAPI/cc_api_get_xcode_stream:
*Mar 26 08:46:08.180: cc_api_get_xcode_stream : 4819
*Mar 26 08:46:08.184: //27631/xxxxxxxxxxxx/CCAPI/cc_api_get_xcode_stream:
*Mar 26 08:46:08.184: cc_api_get_xcode_stream : 4819
*Mar 26 08:46:08.184: //27631/xxxxxxxxxxxx/CCAPI/cc_api_get_xcode_stream:
*Mar 26 08:46:08.184: cc_api_get_xcode_stream : 4819
*Mar 26 08:46:08.184: //27632/E89798C3B280/CCAPI/cc_api_call_proceeding:
   Interface=0x3C90FA24, Progress Indication=NULL(0)
*Mar 26 08:46:08.184: //27632/xxxxxxxxxxxx/CCAPI/cc_api_get_xcode_stream:
*Mar 26 08:46:08.184: cc_api_get_xcode_stream : 4819
*Mar 26 08:46:08.184: //27631/xxxxxxxxxxxx/CCAPI/cc_api_get_xcode_stream:
*Mar 26 08:46:08.184: cc_api_get_xcode_stream : 4819
*Mar 26 08:46:08.184: //27632/xxxxxxxxxxxx/CCAPI/cc_api_get_xcode_stream:
*Mar 26 08:46:08.184: cc_api_get_xcode_stream : 4819
*Mar 26 08:46:08.184: //27632/xxxxxxxxxxxx/CCAPI/cc_api_get_xcode_stream:
*Mar 26 08:46:08.184: cc_api_get_xcode_stream : 4819
*Mar 26 08:46:08.200: //27632/E89798C3B280/CCAPI/cc_api_call_disconnected:
   Cause Value=1, Interface=0x3C90FA24, Call Id=27632
*Mar 26 08:46:08.200: //27632/E89798C3B280/CCAPI/cc_api_call_disconnected:
   Call Entry(Responsed=TRUE, Cause Value=1, Retry Count=0)
*Mar 26 08:46:08.200: //27631/E89798C3B280/CCAPI/ccCallReleaseResources:
   release reserved xcoding resource.
*Mar 26 08:46:08.200: //27632/E89798C3B280/CCAPI/ccCallSetAAA_Accounting:
   Accounting=1, Call Id=27632
*Mar 26 08:46:08.200: //27632/E89798C3B280/CCAPI/ccCallDisconnect:
   Cause Value=1, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disconnect Cause=1)
*Mar 26 08:46:08.200: //27632/E89798C3B280/CCAPI/ccCallDisconnect:
   Cause Value=1, Call Entry(Responsed=TRUE, Cause Value=1)
*Mar 26 08:46:08.200: //27632/E89798C3B280/CCAPI/cc_api_call_disconnect_done:
   Disposition=0, Interface=0x3C90FA24, Tag=0x0, Call Id=27632,
   Call Entry(Disconnect Cause=1, Voice Class Cause Code=0, Retry Count=0)
*Mar 26 08:46:08.200: //27632/E89798C3B280/CCAPI/cc_api_call_disconnect_done:
   Call Disconnect Event Sent
*Mar 26 08:46:08.200: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:
*Mar 26 08:46:08.200: :cc_free_feature_vsa freeing 41AB4008
*Mar 26 08:46:08.200: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:
*Mar 26 08:46:08.200:  vsacount in free is 3
*Mar 26 08:46:08.200: //27631/E89798C3B280/CCAPI/ccCallSetupRequest:
   Destination=, Calling IE Present=TRUE, Mode=0,
   Outgoing Dial-peer=5000, Params=0x22CCBE20, Progress Indication=NULL(0)
*Mar 26 08:46:08.200: //27631/E89798C3B280/CCAPI/ccCheckClipClir:
   In: Calling Number=583125185(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed)
*Mar 26 08:46:08.204: //27631/E89798C3B280/CCAPI/ccCheckClipClir:
   Out: Calling Number=583125185(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed)
*Mar 26 08:46:08.204: //27631/E89798C3B280/CCAPI/ccCallSetupRequest:
   Destination Pattern=.T, Called Number=2287797, Digit Strip=FALSE
*Mar 26 08:46:08.204: //27631/E89798C3B280/CCAPI/ccCallSetupRequest:
   Calling Number=583125185(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed),
   Called Number=2287797(TON=Unknown, NPI=Unknown),
   Redirect Number=, Display Info=
   Account Number=583125185, Final Destination Flag=TRUE,
   Guid=E89798C3-B3F9-11E3-B280-F273590C9FA3, Outgoing Dial-peer=5000
*Mar 26 08:46:08.204: //27631/E89798C3B280/CCAPI/cc_api_display_ie_subfields:
   ccCallSetupRequest:
   cisco-username=583125185
   ----- ccCallInfo IE subfields -----
   cisco-ani=583125185
   cisco-anitype=0
   cisco-aniplan=0
   cisco-anipi=0
   cisco-anisi=0
   dest=2287797
   cisco-desttype=0
   cisco-destplan=0
   cisco-rdie=FFFFFFFF
   cisco-rdn=
   cisco-rdntype=0
   cisco-rdnplan=0
   cisco-rdnpi=-1
   cisco-rdnsi=-1
   cisco-redirectreason=-1   fwd_final_type =0
   final_redirectNumber =
   hunt_group_timeout =0
*Mar 26 08:46:08.204: //27631/E89798C3B280/CCAPI/ccIFCallSetupRequestPrivate:
   Interface=0x3C90FA24, Interface Type=3, Destination=, Mode=0x0,
   Call Params(Calling Number=583125185,(Calling Name=)(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed),
   Called Number=2287797(TON=Unknown, NPI=Unknown), Calling Translated=FALSE,
   Subscriber Type Str=Unknown, FinalDestinationFlag=TRUE, Outgoing Dial-peer=5000, Call Count On=FALSE,
   Source Trkgrp Route Label=, Target Trkgrp Route Label=, tg_label_flag=0, Application Call Id=)
*Mar 26 08:46:08.204: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
*Mar 26 08:46:08.204: :cc_get_feature_vsa malloc success
*Mar 26 08:46:08.204: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
*Mar 26 08:46:08.204:  cc_get_feature_vsa count is 4
*Mar 26 08:46:08.204: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
*Mar 26 08:46:08.204: :FEATURE_VSA attributes are: feature_name:0,feature_time:1101742096,feature_id:1931
*Mar 26 08:46:08.204: //27633/E89798C3B280/CCAPI/ccIFCallSetupRequestPrivate:
   SPI Call Setup Request Is Success; Interface Type=3, FlowMode=1
*Mar 26 08:46:08.204: //27633/E89798C3B280/CCAPI/ccCallSetContext:
   Context=0x22CCBDD0
*Mar 26 08:46:08.204: //27631/E89798C3B280/CCAPI/ccSaveDialpeerTag:
   Outgoing Dial-peer=5000
*Mar 26 08:46:08.204: //27633/E89798C3B280/CCAPI/ccGetMediaClassTag:
   media class tag 0
*Mar 26 08:46:08.204: //27633/E89798C3B280/CCAPI/ccSetMediaclassIp2ipTags:
   media class tags set: NR 0, ASP 0
*Mar 26 08:46:08.204: //27631/E89798C3B280/CCAPI/ccGetMediaClassTag:
   media class tag 0
*Mar 26 08:46:08.204: //27631/E89798C3B280/CCAPI/ccSetMediaclassIp2ipTags:
   media class tags set: NR 0, ASP 0
*Mar 26 08:46:08.204: //27633/E89798C3B280/CCAPI/ccGet_xc_nr_asp_info:
   media class tags: NR 0, ASP 0
*Mar 26 08:46:08.204: //27631/E89798C3B280/CCAPI/ccGet_xc_nr_asp_info:
   media class tags: NR 0, ASP 0
*Mar 26 08:46:08.204: //27633/E89798C3B280/CCAPI/cc_api_event_indication:
   Event=188, Call Id=27633
*Mar 26 08:46:08.204: //27633/E89798C3B280/CCAPI/cc_api_event_indication:
   Event Is Sent To Conferenced SPI(s) Directly
*Mar 26 08:46:08.204: //27631/xxxxxxxxxxxx/CCAPI/cc_api_get_xcode_stream:
*Mar 26 08:46:08.204: cc_api_get_xcode_stream : 4819
*Mar 26 08:46:08.204: //27633/xxxxxxxxxxxx/CCAPI/cc_api_get_xcode_stream:
*Mar 26 08:46:08.204: cc_api_get_xcode_stream : 4819
*Mar 26 08:46:08.204: //27631/xxxxxxxxxxxx/CCAPI/cc_api_get_xcode_stream:
*Mar 26 08:46:08.204: cc_api_get_xcode_stream : 4819
*Mar 26 08:46:08.204: //27631/xxxxxxxxxxxx/CCAPI/cc_api_get_xcode_stream:
*Mar 26 08:46:08.204: cc_api_get_xcode_stream : 4819
*Mar 26 08:46:08.204: //27633/E89798C3B280/CCAPI/cc_api_call_proceeding:
   Interface=0x3C90FA24, Progress Indication=NULL(0)
*Mar 26 08:46:08.208: //27633/xxxxxxxxxxxx/CCAPI/cc_api_get_xcode_stream:
*Mar 26 08:46:08.208: cc_api_get_xcode_stream : 4819
*Mar 26 08:46:08.208: //27631/xxxxxxxxxxxx/CCAPI/cc_api_get_xcode_stream:
*Mar 26 08:46:08.208: cc_api_get_xcode_stream : 4819
*Mar 26 08:46:08.208: //27633/xxxxxxxxxxxx/CCAPI/cc_api_get_xcode_stream:
*Mar 26 08:46:08.208: cc_api_get_xcode_stream : 4819
*Mar 26 08:46:08.208: //27633/xxxxxxxxxxxx/CCAPI/cc_api_get_xcode_stream:
*Mar 26 08:46:08.208: cc_api_get_xcode_stream : 4819
*Mar 26 08:46:08.280: //27633/E89798C3B280/CCAPI/cc_api_call_disconnected:
   Cause Value=28, Interface=0x3C90FA24, Call Id=27633
*Mar 26 08:46:08.280: //27633/E89798C3B280/CCAPI/cc_api_call_disconnected:
   Call Entry(Responsed=TRUE, Cause Value=28, Retry Count=0)
*Mar 26 08:46:08.280: //27631/E89798C3B280/CCAPI/ccCallReleaseResources:
   release reserved xcoding resource.
*Mar 26 08:46:08.280: //27633/E89798C3B280/CCAPI/ccCallSetAAA_Accounting:
   Accounting=0, Call Id=27633
*Mar 26 08:46:08.280: //27633/E89798C3B280/CCAPI/ccCallDisconnect:
   Cause Value=28, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disconnect Cause=28)
*Mar 26 08:46:08.280: //27633/E89798C3B280/CCAPI/ccCallDisconnect:
   Cause Value=28, Call Entry(Responsed=TRUE, Cause Value=28)
*Mar 26 08:46:08.284: //27633/E89798C3B280/CCAPI/cc_api_call_disconnect_done:
   Disposition=0, Interface=0x3C90FA24, Tag=0x0, Call Id=27633,
   Call Entry(Disconnect Cause=28, Voice Class Cause Code=0, Retry Count=0)
*Mar 26 08:46:08.284: //27633/E89798C3B280/CCAPI/cc_api_call_disconnect_done:
   Call Disconnect Event Sent
*Mar 26 08:46:08.284: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:
*Mar 26 08:46:08.284: :cc_free_feature_vsa freeing 41AB4008
*Mar 26 08:46:08.284: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:
*Mar 26 08:46:08.284:  vsacount in free is 3
*Mar 26 08:46:08.284: //27631/E89798C3B280/CCAPI/ccCallDisconnect:
   Cause Value=28, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disconnect Cause=0)
*Mar 26 08:46:08.284: //27631/E89798C3B280/CCAPI/ccCallDisconnect:
   Cause Value=28, Call Entry(Responsed=TRUE, Cause Value=28)
*Mar 26 08:46:08.300: //27631/E89798C3B280/CCAPI/cc_api_call_disconnect_done:
   Disposition=0, Interface=0x3C90FA24, Tag=0x0, Call Id=27631,
   Call Entry(Disconnect Cause=28, Voice Class Cause Code=0, Retry Count=0)
*Mar 26 08:46:08.300: //27631/E89798C3B280/CCAPI/cc_api_call_disconnect_done:
   Call Disconnect Event Sent
*Mar 26 08:46:08.300: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:
*Mar 26 08:46:08.300: :cc_free_feature_vsa freeing 41AB4548
*Mar 26 08:46:08.300: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:
BR
Sami

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    by dialling conference Dial-in number which is located on a different pool than
    actual conference. Users are prompted to input their conference ID, however,
    they are never connected to the conference (10 min silence followed by error
    announcement). <o:p></o:p>
    This only
    happens if the dial-in number is homed on a different pool than conference.
    Both pools are Lync 2013 Standard Edition running on Windows Server 2012.
    Servers and clients are patched with the latest CU.<o:p></o:p>
    I noticed that
    when you call dial-in number’s SIP address, user will get transferred to a
    conference (works ok). When you dial just a number users is never transferred
    and RT Audio traffic still goes directly to a server which is hosting dial-in
    number.<o:p></o:p>
    After
    checking Lync traces it looks like Lync client ignores the REFER message from
    the FE server hosting Dial-in number and it never send an INVITE to the server
    whit active conference.<o:p></o:p>
    The only difference
    between INVITES for working calls and calls that failed to connect to the
    conference is the presence of the user=phone in TO header:<o:p></o:p>
    Working
    invite:<o:p></o:p>
    TO:
    <sip:[email protected]><o:p></o:p>
    Failed invite:

    Please try to disable refer support for all pools.
    The problem seems occur when Attendant transfer the call to another pool.
    Please provide more trace file information.
    We
    are trying to better understand customer views on social support experience, so your participation in this
    interview project would be greatly appreciated if you have time.
    Thanks for helping make community forums a great place.

  • External callers unable to join conference calls

    Scenario:  A conference call is set up using the scheduler.  Lync users are able to join the conference calls.  Users from outside PSTN are unable to join the call.  They get to the attendant, and are told they are being joined to the
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    Looking at call traces, I see the following error messages in the CAAServer log:
    Component: CAAServer
    Level: TL_ERROR
    Flag: TF_DIAG
    Function: CaaCall.EndTransfer
    Source: caacall.cs(3631)
    Local Time: 08/26/2014-18:28:36.161
    Sequence# : 0001BE31
    CorrelationId : 64624070
    ThreadId : 0BA8
    ProcessId : 0BB0
    CpuId : 0
    Original Log Entry :
    TL_ERROR(TF_DIAG) [0]0BB0.0BA8::08/26/2014-22:28:36.161.0001be31 (CAAServer,CaaCall.EndTransfer:caacall.cs(3631))[64624070]ConferenceFailureException. ConferenceID=[91127] InstanceID=[b64b9467-db72-41bb-a2b5-673d76777ea4]
    Component: CAAServer
    Level: TL_ERROR
    Flag: TF_DIAG
    Function: CaaCall.HandleUnexpectedException
    Source: caacallerrorhandling.cs(51)
    Local Time: 08/26/2014-18:28:36.226
    Sequence# : 0001D265
    CorrelationId : 64624070
    ThreadId : 0BA8
    ProcessId : 0BB0
    CpuId : 2
    Original Log Entry :
    TL_ERROR(TF_DIAG) [2]0BB0.0BA8::08/26/2014-22:28:36.226.0001d265 (CAAServer,CaaCall.HandleUnexpectedException:caacallerrorhandling.cs(51))[64624070][Enter] exception=[Microsoft.Rtc.Collaboration.ConferenceFailureException:The operation failed due to a response
    from the server. For more information, examine the properties on the exception and inner exception.
       at Microsoft.Rtc.Signaling.SipAsyncResult`1.ThrowIfFailed()
       at Microsoft.Rtc.Signaling.Helper.EndAsyncOperation[T](Object owner, IAsyncResult result)
       at Microsoft.Rtc.Collaboration.McuSession.EndSendCommandInternal(IAsyncResult result)
       at Microsoft.Rtc.Collaboration.AudioVideo.AudioVideoMcuSession.EndTransfer(IAsyncResult result)
       at Microsoft.LiveServer.Caa.CaaCall.EndTransfer(IAsyncResult asyncResult, Boolean& retry, Exception& caught)
    Detected at System.Environment.get_StackTrace()
       at Microsoft.Rtc.Collaboration.ConferenceFailureException..ctor(String message, Exception innerException)
       at Microsoft.Rtc.Collaboration.Conferencing.SendCommandAsyncResult.CreateConferenceFailureException(ConferenceCommandResponse commandResponse, Exception innerException)
       at Microsoft.Rtc.Collaboration.Conferencing.SendCommandAsyncResult.ProcessCccpResponse(SipMessageData messageData, responsetype response, Boolean& isPendingResponse)
       at Microsoft.Rtc.Collaboration.Conferencing.SendCommandAsyncResult.ProcessStatusMessage(SipMessageData statusMessageData, responsetype response)
       at Microsoft.Rtc.Collaboration.Conferencing.StatusMessageReceivedWorkItem.Process()
       at Microsoft.Rtc.Signaling.AsyncWorkitemQueue.ProcessItems()
       at Microsoft.Rtc.Signaling.SerializationQueue`1.ResumeProcessing()
       at Microsoft.Rtc.Signaling.SerializationQueue`1.ResumeProcessingCallback(Object state)
       at Microsoft.Rtc.Signaling.QueueWorkItemState.ExecuteWrappedMethod(WaitCallback method, Object state)
       at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
       at System.Threading._ThreadPoolWaitCallback.PerformWaitCallbackInternal(_ThreadPoolWaitCallback tpWaitCallBack)
       at System.Threading._ThreadPoolWaitCallback.PerformWaitCallback(Object state)] m_conferenceID=[91127] m_conferenceUri=[sip:[email protected];gruu;opaque=app:conf:focus:id:4TPY99KF] InstanceID=[b64b9467-db72-41bb-a2b5-673d76777ea4]
    Component: CAAServer
    Level: TL_ERROR
    Flag: TF_DIAG
    Function: CaaCall.HandleUnexpectedException
    Source: caacallerrorhandling.cs(51)
    Local Time: 08/26/2014-18:28:36.226
    Sequence# : 0001D265
    CorrelationId : 64624070
    ThreadId : 0BA8
    ProcessId : 0BB0
    CpuId : 2
    Original Log Entry :
    TL_ERROR(TF_DIAG) [2]0BB0.0BA8::08/26/2014-22:28:36.226.0001d265 (CAAServer,CaaCall.HandleUnexpectedException:caacallerrorhandling.cs(51))[64624070][Enter] exception=[Microsoft.Rtc.Collaboration.ConferenceFailureException:The operation failed due to a response
    from the server. For more information, examine the properties on the exception and inner exception.
       at Microsoft.Rtc.Signaling.SipAsyncResult`1.ThrowIfFailed()
       at Microsoft.Rtc.Signaling.Helper.EndAsyncOperation[T](Object owner, IAsyncResult result)
       at Microsoft.Rtc.Collaboration.McuSession.EndSendCommandInternal(IAsyncResult result)
       at Microsoft.Rtc.Collaboration.AudioVideo.AudioVideoMcuSession.EndTransfer(IAsyncResult result)
       at Microsoft.LiveServer.Caa.CaaCall.EndTransfer(IAsyncResult asyncResult, Boolean& retry, Exception& caught)
    Detected at System.Environment.get_StackTrace()
       at Microsoft.Rtc.Collaboration.ConferenceFailureException..ctor(String message, Exception innerException)
       at Microsoft.Rtc.Collaboration.Conferencing.SendCommandAsyncResult.CreateConferenceFailureException(ConferenceCommandResponse commandResponse, Exception innerException)
       at Microsoft.Rtc.Collaboration.Conferencing.SendCommandAsyncResult.ProcessCccpResponse(SipMessageData messageData, responsetype response, Boolean& isPendingResponse)
       at Microsoft.Rtc.Collaboration.Conferencing.SendCommandAsyncResult.ProcessStatusMessage(SipMessageData statusMessageData, responsetype response)
       at Microsoft.Rtc.Collaboration.Conferencing.StatusMessageReceivedWorkItem.Process()
       at Microsoft.Rtc.Signaling.AsyncWorkitemQueue.ProcessItems()
       at Microsoft.Rtc.Signaling.SerializationQueue`1.ResumeProcessing()
       at Microsoft.Rtc.Signaling.SerializationQueue`1.ResumeProcessingCallback(Object state)
       at Microsoft.Rtc.Signaling.QueueWorkItemState.ExecuteWrappedMethod(WaitCallback method, Object state)
       at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
       at System.Threading._ThreadPoolWaitCallback.PerformWaitCallbackInternal(_ThreadPoolWaitCallback tpWaitCallBack)
       at System.Threading._ThreadPoolWaitCallback.PerformWaitCallback(Object state)] m_conferenceID=[91127] m_conferenceUri=[sip:[email protected];gruu;opaque=app:conf:focus:id:4TPY99KF] InstanceID=[b64b9467-db72-41bb-a2b5-673d76777ea4]
    Component: CAAServer
    Level: TL_ERROR
    Flag: TF_DIAG
    Function: CaaCall.TransferCompletedQueued
    Source: caacall.cs(3739)
    Local Time: 08/26/2014-18:28:36.231
    Sequence# : 0001D269
    CorrelationId : 64624070
    ThreadId : 0BA8
    ProcessId : 0BB0
    CpuId : 2
    Original Log Entry :
    TL_ERROR(TF_DIAG) [2]0BB0.0BA8::08/26/2014-22:28:36.231.0001d269 (CAAServer,CaaCall.TransferCompletedQueued:caacall.cs(3739))[64624070]Call Transfer Failed. InstanceID=[b64b9467-db72-41bb-a2b5-673d76777ea4]
    The unexpected error entry includes this information in the diagnosticUtils section:
    Component: CAAServer
    Level: TL_INFO
    Flag: TF_DIAG
    Function: DiagnosticUtils.TryCreateSignalingHeader
    Source: diagnosticutils.cs(269)
    Local Time: 08/26/2014-18:28:36.231
    Sequence# : 0001D268
    CorrelationId :
    ThreadId : 0BA8
    ProcessId : 0BB0
    CpuId : 2
    Original Log Entry :
    TL_INFO(TF_DIAG) [2]0BB0.0BA8::08/26/2014-22:28:36.231.0001d268 (CAAServer,DiagnosticUtils.TryCreateSignalingHeader:diagnosticutils.cs(269))Creating SignalingHeader for InstanceID=[b64b9467-db72-41bb-a2b5-673d76777ea4], header-name=[ms-diagnostics], header-value=[10010;Reason="Gateway
    side Media negotiation failed";Source="LYNC-FE.itprocare.com";component="MediationServer";sipresponsetext="Invite with Replaces failed because Gateway side reinvite failed.";DialogID="f94f35b9-7f5d-4bcd-94a8-de0fb2d8c4c6;df1bec7e24;24010080"]
    Which matches up with an error in the SIP trace:
    TL_INFO(TF_PROTOCOL) [0]0DEC.0A48::08/26/2014-22:28:36.151.0001ac66 (SIPStack,SIPAdminLog::TraceProtocolRecord:SIPAdminLog.cpp(125))$$begin_record
    Trace-Correlation-Id: 3329945913
    Instance-Id: 00000688
    Direction: outgoing
    Peer: lync-fe.itprocare.com:51307
    Message-Type: response
    Start-Line: SIP/2.0 491 Invite with Replaces failed because Gateway side reinvite failed.
    From: <sip:[email protected];gruu;opaque=app:conf:audio-video:id:4TPY99KF>;tag=26f350618b;epid=6DF0663499
    To: <sip:[email protected];gruu;opaque=srvr:MediationServer:BMFt1DuKo1KYsGtnqeobCwAA;grid=9d179e4c3aeb4fd7aedd36d7853ad98b>;epid=26F55811B8;tag=2e6beef249
    CSeq: 5 INVITE
    Call-ID: af099053-d8aa-4ca4-9820-936e8522611c
    Via: SIP/2.0/TLS 10.160.1.47:51307;branch=z9hG4bKeb2e7ed6;ms-received-port=51307;ms-received-cid=9B00
    CONTENT-LENGTH: 0
    P-ASSERTED-IDENTITY: <sip:5853307343;[email protected];user=phone>
    SERVER: RTCC/4.0.0.0 MediationServer
    ms-diagnostics: 10010;source="LYNC-FE.itprocare.com";reason="Gateway side Media negotiation failed";component="MediationServer";SipResponseText="Invite with Replaces failed because Gateway side reinvite failed."
    ms-diagnostics-public: 10010;reason="Gateway side Media negotiation failed";component="MediationServer";SipResponseText="Invite with Replaces failed because Gateway side reinvite failed."
    ms-endpoint-location-data: NetworkScope;ms-media-location-type=intranet
    Message-Body: –
    $$end_record
    The trunks are configured with REFER off and MediaBypass Off.
    We have recently moved to a direct SIP trunk from a vendor on Microsoft's Certified list.
    Lync version is 2010, with the latest CUs applied.  All other calling appears to be working correctly.  The certificate on the servers are using the SHA1 algorithm (I have seen some similar issues discussed if this was not the case.)
    At this point, I have reached the end of my immediate troubleshooting skills with this system.  Can anyone offer any suggestions as to what might be going on here?
    Thanks for any help.
    -Tim
     

    Hi,
    Please check if the default gateway associated to the Mediation Server is up or not.
    Please check if Media traffic on the Gateway be blocked with the issue of wrong encryption. Make sure it is using SRTP (not RTP). If you use RTP, please change it and then test again.
    Best Regards,
    Eason Huang
    Eason Huang
    TechNet Community Support

  • A Pool users are unable to Join the meeting

    Hi,
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    Thanks & Regards,
    Vinay Mishra

    Hi,
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    Please make sure all FE Server services started as normal.
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    Eason Huang
    Eason Huang
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  • I've tried everything and still am unable to join my own wifi network from my iPhone 4s

    I have an AirPort Extreme running the latest software. I've tried everything and still am unable to join my own wifi network from my iPhone 4s, iPhone 3Gs, iPhone 3G, my girlfriend's iPhone 4. The only devices that will connect to the network are our MacBook Pros and iPads, (1 and 2). I have reset the airport to default settings, I've restored my iPhone, I've even disabled the password. I am still unable to join my open airport extreme wifi network. PLEASE HELP!

    Saying you tried everything isn't helpful. Perhaps describing in detail what you've done would allow people to better assist you.
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    To do this go to Settings > General > Reset > Reset Network Settings. This will clear all of your saved wifi hotspots and passwords, and hopefully solve your issue.
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  • I just returned from Europe and my ipad will not connect to my home WiFi. It keeps giving me the message ""unable to join the network "Pepper".  This is my known home network.

    I just returned from Europe and my ipad will not join my home WiFi network.  It keeps giving me the message "Unable to join the network"  Any ideas?
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  • Microsoft Exchange Server 2013 - Unable to recieve emails from outside

    I'm having problems setting up brand new installation of EXCH 2013 on the VM server.
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  • I have a 4s from verizon. I always have trouble connecting to wireless internet. Keeps saying unable to join network. My husband has a 4 and has no trouble. What is my problem?

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    Hi Hogdays,
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  • How can we get a url for a "Meet Now" conference call from within the Windows Store App?

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  • Unable to cancel meeting: disappeared from originating calendar, but still appears to invitees.

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  • Posibility opening (initiate) a meet me conference using any APPLICATION

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    Unfortunately, this is not possible from Jabber.
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    This forum post is based upon my personal experience and does not necessarily reflect the opinion or view of Microsoft, its employees, or other MVPs.

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