Unable to save workflow types and create workflow stage  in CUP

Hi Guru's,
We are currently installling GRC AC 5.3 and are stuck in configuration.
we are unable to create workflow stage in CUP. Whenever we try to open the tab for stage it gives below mentioned error.
Webpage error details
Message: Expected ';'
Line: 757
Char: 15
Code: 0
URI: http://172.25.7.32:50000/AE/scrLeftNav.linkConfigWorkFlowStages.do
Also while tryinng to save workflow types under "miscellaneous" we encounter error - Error saving workflow types
On further checking system log we found the below details --
Caused by: com.sap.sql.DuplicateKeyException: ORA-00001: unique constraint (SAPSR3DB.VI_AE_CTMDT_LOC1) violated
     at com.sap.sql.jdbc.common.CommonPreparedStatement.executeUpdate(CommonPreparedStatement.java:259)
     at com.sap.sql.sqlj.runtime.profile.ref.RTStatementJDBCPrepared.executeUpdate(RTStatementJDBCPrepared.java:267)
     at sqlj.runtime.ExecutionContext$StatementFrame.executeUpdate(ExecutionContext.java:1124)
     at sqlj.runtime.ExecutionContext.executeUpdate(ExecutionContext.java:718)
     at com.virsa.ae.dao.sqlj.CustomAppDetDAO.insertCustomAppDetDetails(CustomAppDetDAO.sqlj:1022)
Please advice how it can be remediated.
Thanks
Akshay Daniel

Hi Akshay,
It seems you have uploaded some wrong file .
I would suggest you to delete those entries from table.
please check for the  duplicate entry in u r workflow type under miscellaneous tab in CUP.
for example if you find duplicate entry for work flow type  RE that is ERM ,   And the Work flow type ERM gives you error while saving request type .then please look for the table VIRSA_AE_WFTYPE   in file AE_init_append_data_RE.xml   and follow the below  mentioned  steps:
1. log in  to SQL with SYSDBA access delete the duplicate entry.
2.use  below command to find the
SQL> select * from SAPSR3DB.VIRSA_AE_WFTYPE where NAME='ERM'
3. delete this Row form the table.
4. restart AS java
After deleting this  duplicate entry your issue should get resolved.
please let em know if your issue is resolved
Edited by: prashntk on Jul 21, 2011 10:48 AM

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