Wireless canon scanning issues

I actually have this problem on Mac Mini (10.6), MacBook Pro (10.8.2) and iMac (10.8.2).
I installed a wireless printer scanner Canon MP495 when logged in as admin. When logged in as an admin I can print and scan as expected. When other users on any of these computers log in they can print as expected, but when trying to scan a message pops up "Can not locate scanner, connect scanner".
I can not figure out what I should do, and what to try. Any tip or hint of what to look for will be much appreciated.

Thanks for replying...
i have tried both these the CD and the website downloads, but can't get it to work. i was posting here wondering
A) if anyone used the same line of scanners (either HP or Canon LiDE)???
B) if anyone has a clue what the 'extra' install was i did on my iBook from my Original install DVDs, so that i could try installing it on my office machine so hopefully it will work.

Similar Messages

Paper Jam and Scanning issues for the HP Officejet 6600

Had to warranty my printer for same issue and refurbished one is worse.

Hi @Uguessedit,
Welcome to the HP Forums!
I am sorry to hear that your HP Officejet 6600 refurbished printer is worse than your previous printer, but I am happy to help!
For further assistance, I will need some additional information:
If you are using a Windows or Mac Operating System, and the version number. To find the exact version, visit this link. Whatsmyos.
If the printer is connected, Wireless, or USB.
If the printer is able to make copies. Copying a Multipage Original in Order (Collating).
If the power cable is plugged into a surge protector, or directly to the wall outlet. Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector. This applies to Inkjet printers as well.
What type of scanning issues are you having? Are you getting any errors?
In the meantime, please see this guide, A 'Paper Jam' Error Displays on the HP Officejet 6600 e-All-in-One and 6700 Premium e-All-in-One Pri....
Thank you for posting, and have a good day!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

Hp laserjet pro 200 color mfp m276nw scan issue

Hi I have problem to use scan software from my PC to scan document and save to my PC. Every time a error message pop up : Scanner Unreachable. I am using wireless and can print without any problem, even I turn off the firewall and connect with the printer cable, it still doesn't work. please help me solve the issue, I use scan function a lot. Thanks in advance.

Hi , Welcome to the HP Support Forums! I see that you're experiencing scanning issues with your HP LaserJet Pro 200 color MFP M276 Printer. I would be happy to assist you with this. If you're able to print, but cannot scan. It sounds like the HP Software is corrupted. The Print and Scan Doctor might be able to correct the issue for us.Please download and run the Print and Scan Doctor, it will likely diagnose and resolve the issue you are experiencing. What were the results when you ran the Print and Scan Doctor? (did it print or scan, any error messages) If the Print and Scan Doctor doesn't fix the issue, please uninstall and reinstall the HP Software.HP Single-Function and Multifunction Printers - Uninstalling the Printer Software.Important! Please use the Printer Install Wizard. The HP Printer Install Wizard automatically finds the best available print driver for your HP Printer. Download and run Printer Install Wizard () a free tool from HP. When this link is clicked, HP Printer Install Wizard is downloaded using your Internet browser's download capabilities. Please respond to this post with the result of your troubleshooting. I look forward to hearing from you. Good Luck!

Canon Scan to Folder (Server 2008 R2) suddenly doesnt work

Canon Scan to Folder (Server 2008 R2) suddenly doesnt work
We have a few Canon Multi Functionals who have been able to Scan to Folder to our Server 2008 R2 File Server.
Since last Windows Updates(13 sep 2012) it doesnt work anymore...
Nothing has changed to the folders or shares. Shares are like:
\\fs01\scans\IT
Shared folder is \\fs01\scans
Share permissions are Full for Everyone
On the folder IT, only the IT department and the Canon Scan user have full conrol...
When I turn off the Windows Firewall on the FS01, it works.
Then i get a SMB = OK on the Multi Functional.
When I turn on the WIndows Firewall, i get a SMB = NG on the multifuntional
I checked the rules, and everthing concerning File and Printer Sharing is allowed...
Can anyone please think what to do?
Because really don't want to go on with the Windows Firewall Disabled.
The Endpoint Protection 2010 Anti Virus is installed on the FS01, but since disabling the Windows Firewall works, i don't think the Anti Virus has anything to do with it.
Update: I just tried it to two other Servers 2008 R2 (with also the Windows Firewall on) and it works! So there is something wrong with that one Server... But as far as I can see, the firewall has all File and Printer Sharing things open...
And when i log on with the Canon Scan user on a PC i can browse to them locations just fine. I also reset the firewall setting to default and reopened the printers and sharing settings

The canon surelly do a check on another port that is not allowed in your firewall.
Run a wireshark on that server. Filter ip.src == ip of a canon.
Check on what port the canon talk to your server and open it.
Last option, does your printer are in another vlan/lan ? Maybe a firewall rule that does not see the printer in your local lan. Thus the rule might block it now.
MCP | MCTS 70-236: Exchange Server 2007, Configuring
Want to follow me ? | Blog:
http://www.jabea.net | http://blogs.technet.com/b/wikininjas/

Acrobat 7 Pro Windows Scanning Issues for Non-Admins

Hello,
We have several users that are having scanning issues. WE recently removed administrator rights from our end users and now for some reason Acrobat 7 Professional doesn't show any scanners in the list when they try to create a PDF from the scanner. Windows shows the scanner in the scanners and cameras section of the control panel. Any help would be appreciated.
-Jared

I was able to install it on Win 7, even the 64-bit version. But neither AcroTray or the Adobe PDF print driver for AA 7 works on Win 7. That means you have to use workarounds to get things done if you succeed in installing. it is time for you to probably buy a new copy.

How to print from an iPAD to a wireless Canon printer attached to my PC without Airplay

Please advise how to print from an iPAD Retina to a wireless Canon printer attached to my Windows PC without Airplay.
Also how best to get photos from my PC to my iPAD (other than via an SD card)
Thanks
Never used a support community before - [email protected]

more helper apps see
http://www.howtogeek.com/102671/how-to-enable-airprint-for-ios-printing-from-any -mac-or-windows-pc/
Generic Software:
You can connect the printer to a computer and install software on your iPad/computer to print from your ipad to the comptuer then to the printer.
example:
http://www.ecamm.com/mac/printopia/
Should you have some office printer that are connected to a computer there are print enablling applicaionts you can run on the iPad to print to such printers.
For Windows, try: PrintBreau, or PrintCentral.
PrintCentral Pro
http://itunes.apple.com/us/app/printcentral-pro/id426362921?mt=8
Source: https://discussions.apple.com/thread/2729284?start=0&tstart=0
Thanks to AirPrint Hacktivator you can turn any printer connected to your Mac or Windows PC into an AirPrint compatible printer. from:
http://osxdaily.com/2010/12/01/make-any-printer-airprint-compatible/
this google query will give you more options
ipad airprint via mac
Buy another box
"The xPrintServer-Network Edition is a 'plug-and-print' hardware print server for printing from Apple iOS devices running iOS version 4.2 or higher. The device is roughly the size of an iPhone and uses the iOS native print menu. It requires no additional applications, software downloads, or printer driver installations and automatically discovers available networked printers supporting JetDirect / AppSocket, LPD and IPP protocols."
http://www.smallnetbuilder.com/cloud/cloud-devices/497-lantronix-shipping-airpri nt-server
A simple and popular way to copy files.
http://wiki.dropbox.com
Using iTures to transfer files:
http://support.apple.com/kb/HT4094?viewlocale=en_US&locale=en_US
Look in the app store for accessing Windows File servers.
for example:
http://itunes.apple.com/us/app/filebrowser-access-files-on/id364738545?mt=8
Configure WebDave on your server.
This thread has good info.
https://discussions.apple.com/thread/3708341?tstart=0
How to transfer files from your iPad to your PC with iPad to Computer Transfer
http://www.iphone-mac.com/how-to-transfer-and-sync-contents-from-ipad-to-pc.html

HT3500 i have a mac pro and have connected to my wireless canon printer. I was able to print but now the printer comes up with the paper in the tray is the wrong size. but the paper is A4. does any one know what is wrong.

I have connected to my wireless canon printer but it wont let me print from my mac pro. printer comes up with the message that the paper size doesnt match the printer settings. I have tried to change the settings on the printer but that didnt work. can anyone help

Well... no help was found here.. so I abandoned the wireless- ness of my printer. I bought a
small 10 port hub because only 2 USB ports really isn't enough with wireless mouse, wireless internet
and any kind of printer. I also bought a long USB cable. I now print--wired since this can be done
as an alternative to wireless with this printer. Because I don't want a cable "hanging around"
when the printer is not in use, I simple disconnect it and reconnect when I want to print.
It's a temporary solution others may find helpful as well. Apparently there's been a lot of
confusion and problems getting this printer set up wirelessly with our MacBooks.
Shame on HP for not helping us out!

I cannot print to my wireless Canon printer. A communication error has occurred.

I have had no problems printing to my wireless Canon printer until yesterday. Now when I try to print the icon at the bottom shows a printing job has been started but nothing ever prints. When I open the print cache it tells me that "A communication error has occurred." I've checked the printer and it is still set up properly. I have unplugged my wireless router and modem to reset, but this has not interrupted my ability to access internet nor has it reset the printer to a different setting. I am at a loss as to why I can't print any longer. Since we bought the mac in July I haven't had any problems and this really has thrown me for a loop as to why it is occuring. Any thoughts would be greatly appreciated.

Perhaps one of the printer drivers is corrupt. Go to http://www.canon.com.au/en-AU/Support-Services/Drivers-and-Downloads (or other country download).

Officejet 5740 Scanning Issue

I am having scanning issues. I just purchased this printer in February 2015. I am trying to figure out how I can use the document feeder to scan. When I place the documents into the document feeder and press scan and then choose the networked computer I want to scan to, the document feeder will not feed the documents onto the glass. The scanner scans (with no document on the glass) and I get a blank scan sent to the computer as a .jpg. I want the scans to come through as .pdf. So in theory this is a 2 part question.
1. How to scan using the document feeder?
2. How to save the scan as a .pdf?
This question was solved.
View Solution.

Thanks for your help. I figured that out on my own, not the resolution I was hoping for. Sometimes I bring my work laptop home and didn't want to install the Full Software onto my work laptop. But if that is the only way I can resolve my issue, then I guess it will have to be done.
Thanks again!

TS1398 can I connect to my wireless canon MX 512 from my IPad 2

How can I connect to my wireless canon MX 512 from my Ipad2

You should be able to since it appears to include wifi router.

Gmail Scanning Issues – WorkCentre 7120 - 7125

Several posts have been discussing the recent changes in the Gmail security parameters and the issues it is causing with their multi-function devices. We are hoping this information will get you scanning once again with an alternate method while the email issue is being researched.
This focuses on the WorkCentre7120 7125 product family in relation to the scan to email feature with Gmail in which the Xerox device produces different error and fault codes relating to communication.
Recent changes in Gmail security parameters have changed the authentication requirement which is causing the Multi-Function Printer to have authentication failures. Gmail has two open Authentication methods (OAuth and OAuth2).
To isolate the cause of your errors and confirm if the issue is the Gmail server authentication, please use this test which will take you through each of the steps. If the telnet test fails as outlined, then the options are to install scanning to a network folder or to a mailbox (folder).
These instructions are intended for an advanced user.
Perform a Telnet Test to Confirm the Cause of the Issue and Review Alternate Scanning Methods
The Gmail Scanning Issue document also includes step by step (all with screen shots) on other forms of scanning the device supports (essentially alternative methods).
The issue is now in Engineering and a possible resolution is being developed but supplied in the linked document above are alternate methods of scanning for customer use.
NOTE – This does not address or outline the use of any other ”free” email providers.

Mitchell the user can use Restricted Gmail SMTP server : aspmx.l.google.com :25 with out authentication and with out SSL and TLS ssl encryption but the can scan to email can only be sent to Gmail or Google Apps users . Regards

Photosmart B110a scan issues

I just upgraded my computer to the new Windows 10 and since the upgrade i hav'nt been able to use my printer and scanner. It comes up with errors saying software not installed and errors with connecting with scanner. Is there an upgrade available?

Welcome to the HP Community , I wanted to pop by to help you with the scanning issue you're having with Windows 10. You should be able to run the HP Printer Install Wizard for Windows, which will search for the correct drivers and software for your printer on the new OS, and install the scanning software as a part of the package. Try scanning when you are done installing, and let me know what happens! Good luck

8600 wireless scan issues

after recently scaning some documents I have lost all connection to the printer (all computers on the network as well). The printer shows it is connected (wireless) to the network. is there a fix?

Hello lagunaswede,
Welcome to the HP Support forums. I see that you are getting a large band printing on your documents when you scan something using your Officejet Pro 8600 printer.
I’ve included the trouble shooting document titled Vertical Bands, Lines, or Streaks in Copies, Faxes, or Scans. Please follow the steps in the document.
Regards,
Happytohelp01
Please click on the Thumbs Up on the right to say “Thanks” for helping!
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
I work on behalf of HP

Scanning issue using Canon Imageclass MF4350d

I am trying to scan using the Canon MF4350d. I am using the Canon MF Tool software and it works great, almost. When putting a multi-page document in the sheet feeder, it makes every page a separate PDF, instead of putting them all in one PDF. Canon tells me it works fine in their call center, but that doesn't help me.
Can anyone help me figure out how to scan a 10 page document into a single PDF? Image capture doesn't work well at all.

I'm with you. This line of Imageclass is an amazing device and a tremendous value. There really isn't anything comparable in its price range so to have to fight these details is frustrating.
When I bought my Mac I received the MX310 all in one (inkject) for $30 as a promotion. That works perfectly. So I don't know why they couldn't just bring that scanner technology over to the MF4000 series.
I know the Canon software doesn't support multi-page, but I don't understand why Image Capture works so poorly (i.e., doesn't work) with the document feeder.
Oh, well. I am so thankful to have found the Yep software. It really saved the day. It has an odd interface, but it is actually a pretty neat piece of software. It took me a bit to figure it out, but once I did, it is great. Once in a while I have to power my device off and on to get Yep to recognize the scanner. If you have any challenges figuring out how to make Yep do what you want it to do, feel free to email me at [email protected]
Mike

SCANNING ISSUES: Canon LiDE & HP 3020 - HELP!!

AIM: to be able to scan documents on my Mac!!! (the Mac i am using is a PPC G4, using OS X 10.4.11)
I am tried to install a Canon LiDE scanner onto my office Mac, as i have a Canon LiDE scanner working on my home Mac through both Image Capture and Photoshop Elements (originally installed on an iBook, i then used Migration Assistant to transfer all files onto my Intel iMac - and the Canon LiDE still works no problem - i seem to remember when i was trying to set up the scanner about 4 years ago on my iBook that i had to install something extra to the operating system before the Canon LiDE would work, but i can't remember what that was - does anyone know???
As i couldn't get the Canon LiDE scanner to talk to my mac i then decided to give the HP 3020 a whirl, which is a copier, scanner and printer, although we have never used the scanning function - just the copier and printer. I installed the HP printer software from the original printer discs but i was unable to get my mac to see/ detect the HP printer for scanning, again using the Mac software; Image Capture and Photoshop Elements.
It would be really great to get one of these devices working!!! in the end i scanned the document on my home Mac, but i would like to get the scanning function working the same on my office Mac!? it is frustrating that something so simple has turned out to be such an annoyance! - please help!.
Oh - The HP printer and the Canon LiDE are both connected via USB.

Thanks for replying...
i have tried both these the CD and the website downloads, but can't get it to work. i was posting here wondering
A) if anyone used the same line of scanners (either HP or Canon LiDE)???
B) if anyone has a clue what the 'extra' install was i did on my iBook from my Original install DVDs, so that i could try installing it on my office machine so hopefully it will work.

Wireless canon scanning issues

Similar Messages

Maybe you are looking for