Zen Xtra won't connect to WinXP after firmware and driver upda

I have 40GB Zen Xtra on which I've installed the .20.08 firmware. I've also installed driver update .30.03 on WinXP. Immediately after doing that, my Zen refused to connect to the system. Normally, I'd get the 2-tone "device-connected" alert from the system after plugging it in. Now I get a single tone, repeated 3 times quickly and the Zen is inaccessible. (I do get the normal "device disconnected" sound when I unplug it or power it off). The player works fine, otherwise--I just can't sync it to the library on my PC. Anyone know what's up with this?

Well, that doesn't help. I uninstalled every Creative thing--the driver, MediaSource, etc--restarted the computer and installed the .30.03 version;? no joy, same symptoms. I uninstalled that, restarted? my machine and installed the .20.04c version driver, which seems to be the latest WHCL certified one. No change.
I strongly suspect the firmware now. I'm tempted to "Reload OS" diag option, but if the drivers don't work, I'll be stuck with a completely useless device.

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Zen Xtra 40G - PC Not Recognizing Unit after Firmware and Driver upgrade

I own a Zen Xtra 40G unit and have just recently upgraded the firmware to the latest version (.20.08). I then proceeded to upgrade to the latest Windows XP driver (.26.02) and after reboot, the system no longer recognized my jukebox.
I tried my room mates, still on an older version of the firmware, and his worked without a problem.
In order to check and see if it was a one time fluke, I uninstalled both the driver and Creative MediaSource and re-installed from the original CD.
Again, my jukebox (still with the new firmware) worked flawlessly. I then upgraded Media Source to the latest version (2.03.09) and rebooted only to find my jukebox still worked perfectly.
I then downloaded and installed the latest Windows driver again (.26.02) and rebooted. My PC stopped recognizing my jukebox again but my buddie's still worked without a problem.
Is there a known flaw with the Windows driver and the latest firmware version.
Could Creative fix the problem or let me know if there is a setting I need to change in order for my PC to recognize my jukebox under the latest software and drivers?

So am I to assume from that message you think I should revert back to the old driver?
Of course Technical Support was no help. Sometimes I think they either a) don't read English very well or b) don't read the entire e-mail.
Here's what they wrote:
With regards to the issue you are having, may I enquire on the programwhich you used after applying the Windows update that informed you thatthe player is not connected. In the meantime, please try downloading these two files and see if ithelps:Below is the link for the latest drivers/applications updates.<A href="]http://us.creative.com/support/downloads/[/url]Select MP3 Players -> Zen -> Zen XtraSelect Windows XPThe files are Creative MediaSource Software Update version 2.03.29 (39.46 MB)Filename: CMS_PCAPP_LB_2_03_29.exeThis software update allows you to manage your Creative NOMAD? playerwith the latest version of Creative MediaSource?, an advancedfull-featured media player.2) NOMAD JukeBox Type 2 Version .0.03 (English) Web Release (7.70 MB)Filename: JBTII_PCAPP_LB__0_03.exeThis software update is for Creative Zen and Creative NOMAD? Jukeboxowners who have installed Creative MediaSource? (version .00.54 orlater) on their computers.Please email us if you have any further questions or comments. Thankyou.For faster service please reply with previous correspondence whenreplying to this email.
Had they read my e-mail, they wouldn't have pointed my to software I had already DOWNLOADED and INSTALLED!!! Oh well... we'll see what tomorrow's answer brings.

Zen Xtra won't connect for Firmware Install. WMP Rolled back to v

My Nomad Jukebox Zen Xtra would not load firmware from it's hard dri've. It only entered into a cycle of displaying the 'Creative' then 'EAX' screens. I Downloaded the latest version of firmware 'ZenXtraP4SAudible_PCFW_LB_2_0_03' and installed it following the instructions on the Creative website.
The install started initially but then failed because either the software installing the firmware, or the zen xtra, locked up. I left it for nearly an hour and had no choice but to cancel and try again.
Since this time I have been unable to load any version of firmware to the zen xtra. The installer says that the zen is not connected even though it is. When I do connect it, the 'autoplay' dialog appear asking me what to do. So, the computer recognises the device as 'NOMAD Jukebox Zen Xtra' but the firmware installer will not recognise it at all.
I have carried out a 'Reload OS' in preparation for new firmware. I have also carried out a 'Format All' and 'Clean Up' from the Recovery Menu that the zen xtra is now stuck in. All appears to be fine with the Zen's hard dri've as, on completion of the format, the hard dri'ves shows 'Freespace 3833.7MB'.
I have looked on this discussion forum and FAQ and this appears to be a common problem but have found no solutions. I have tried uninstalling Windows Mediaplayer and rolled back to v0 and reinstalling drivers and MediaSource software but problem persists. Please help.

OK. Sorted it! Try this!
http://www.anythingbutipod.com/forum/showthread.php?t=9829
Turns out you have to uninstall Windows Media Player Runtime v as well as WMP itself.
Also, if you have the problem with reduced HDD space because of installing PlayForSure firmware, you could install a bigger hard dri've. They are the generic 2.5 inch hard dri'ves fitted in Laptop Computers! My 40Gb Zex Xtra now has the 80Gb HDD I removed from my VAIO! And it was easier to do on the Zen than it was on the VAIO!

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I'm just giving this topic a bump. I've upgraded to Creative MediaSource Organizer v 3.30.2, but it won't recognize either of my mp3 players when I plug them in. I'm able to use the Zen Xtra Media Explorer, but?most of the time it just freezes up. I'd like to be able to use the software I'm familiar w/, so if anyone could help me out I'd appreciate it. I seem to remember having a similar problem when I first purchased my 30 GB Zen Xtra.

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Could there be a problem that is happening to my ipod right now that is not associated with a usb cable problem? I want to avoid buying a new cable until I eliminate all other problems that I could have. If it is not a cable problem I don't want to spend money on something that is not necessary at the moment.
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i've got a problem with my zen xtra mp3 player, which i've had for about 4 months. whenever i try to start it, it displays the creative logo, then the eax logo. then it freezes, and my computer shows it as "not connected". i have tried to let it wait a few hours, pressed reset dozens of times, did a clean up and then i even formatted it.
nothing worked. is there any other thing i can do to make it work again, other than returning it to the store and getting a new one?
thanks for the help...

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Zen Xtra won't connect to WinXP after firmware and driver upda

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