Cancel a credit note

Hi,
I posted a credit note, but to the wrong period, and now I can't manage to cancel it. I tried to cancel the billing document with VF11, but I have an error message saying "cancellation document cannot be cancelled".
Thanks for your help,
clepincart

Hi Clepincart
Refer to OSS note:388489 - Cancellation of a cancellation document.
Also check the following links which may help you
Not able to cancel the invoice due to currency change in billing
a Strange Cancellation of Invoice
Regards
Srinath

Similar Messages

Not able to cancel the Credit Note due to "Net Value could not be 0" error

Hi Gurus
We have created the Credit Memo Request with ref. to invoice and PGR , and against that Credit Memo Request entered Credit Note .
Credit Note is showing 0 Net Value and no accounting document generated .
Further system is not allowing to cancel the billing document i.e. credit note .
Pls. Suggest how can we cancel the billing document i.e. credit note and recreate it.
Regds
PR

I wrote that system is not allowing us to create the cancel document with 0 net value.
I need to cancel this document , so that i can recreate new one.
Regards
PR

Invoice Cancell after Credit note creation ?

Hi
If credit note creates with ref to Invoice system should not allow to cancell the invoice?
How to control this?
Plz guide me
Regards
rajendra

Kentish,
If the items coming back are good and if you want them back into stock, then create a Return ..select you Customer and items and enter the price you want to issue the Credit for.
Copy the Return to A/R Credit Memo and the value you have on the document is the value the credit will be issued for.
Suda

Pricing error in cancelled credit note

Hello SAP Experts
We have got into a situation wherein the cancelled credit note is struck with pricing issue.
The background for the issue is a new condition type was added to the pricing procedure (marked as mandatory) and transported to production system recently.
The actual credit note (1 year old) was not having the new condition type and when the user tried cancelling the credit note (cancelled after 1 year) the pricing error occurred since the condition is mandatory in pricing procedure.
Your valuable suggestions would help us to resolve this urgent and critical issue.
Thanks in advance
Rajkumar K

Check the pricing date.
Maintain Pricing Date from validity of the condition record of the condition type added.
Regards
JP

Credit notes wit negative lines

hi,
actually its not possible to add a credit note with negative lines. Its not possible in 2005A and not possible in 2007A.
We need this functionality.
For example there are invoices with positions like that
item 200 Euro
- special bonus 20 Euro (has to be added in line because this has to be booked on a special account)
The invoice is fine. But when the invoice sould we canceled by credit note there is no way to do this by credit note!
Another example is if the customer returns some items, the special bonus has to be returned too.
We need this functionality very urgent. Is there a way to get this feature????
thanks
Markus
Is there a way to get this feature?
Message was edited by:
Markus Rewak

Hello,
We are aware of this problem and we plan to solve this in the future so the user can create the credit note automatically from the invoice.
Best regards

Cannot cancel credit note

Dear Expert,
I would like to ask about Credit Note that cannot be cancel using VF11, it says No Billing Document were generated, I've checked the Document Flow of the CN, and I found Accounting Document were Cleared.
As far as I know , cancel billing can succeed when Accounting Document were Un Cleared..
I asked finance to uncleared, but they can't do it, they use TC=FBRA, it says "not possible to reverse the document in financial accounting" ..
Please help me to solve this problem...
Thank you very much
regards,
Zack

Please review the notes carefully to help solve your problem.
Particularly note 92592 as it has resolved this issue many times in the
past.
885774 Billing block at wrong point of time
352706 Double FI/CO documents for invoices
92592 VF04: FI docs w/o SD bill.docs/double FI docs
1.Please delete one of the duplicate documents as desribed in note 92592
2.Please implement note 885774 in order to avoid this issue in the
future.
Please also review and consider the attached note 978689.
I hope these notes help to resolve this issue.
Regards,
Krishna

Billing document cancellation possible after taking Returns credit note

Dear Sir,
After taking the Sales Returns and issue of credit note to the customer, SAP is allowing to cancel the billing document. This gives double credit to the customer. Client is asking to block cancellation of invoice if the sales returns has been taken.
Can you please advise how to handle this.
Thanks & regards,
Tajudeen S.

I hope you are creating RE doc wrt a billing doc. in this case you have to write a copy control routine for your cancellation billing document and it should check for, If there is any subsequent RE has been created for an original billing doc then it should not be canceled.
Thnx..Jess

Cancellation Internal Credit memo is not posted into Accounting

Hello All,
We have a requirement where the cancellation internal credit memo is not posted into accounting. It is a inter company sales return process. After return delivery, client created the internal credit memo. But due to some problem they cancelled the internal credit memo. But now system is not posted the cancellation internal credit memo into accounting. I did my analysis and found that client is using same number range for internal credit memo and accounting document. When internal credit memo is created system is assign the same number range to accounting document because of external number range field is ticked in Fbn1 .But due to wrong number assignment in internal credit memo. So when they cancel the internal credit memo, this internal credit memo number range is coming within the accounting document number range.But client is insisting that anyhow the cancel inter credit memo should be posted to accounting.
I have tried a lot. but i could not reach out to any solution. Kindly help me on proving me a solution on this.
Regards
Soumendu

Dear Soumendu:
I had received this warning when the invoice was cleared. If you revert this process is possible to post the cancellation into accounting.
Please check the status of the invoice.
Regards
Antonio Martinez R.

Difference between Invoice cancellation document and credit note document

Hello,
Can anybody highlight the differences between an invoice cancellation document and a credit note document (may be point by point).
I want to know their difference in SAP point of view.
Thanks,
Shankar

Hi,
Invoice Cancellation Document (VF11)
This is basically cancelling-out an existing Invoice, completely.
Whereas, Credit Note is basically setling down some part payment, which isn't being made or billed in excess to actual invoice amount.
Example:
Customer was supposed to be billed with Rs. 100 and got billed with Rs. 110. the payment recieved from customer is Rs. 100. to settle-down oustanding of Rs. 10, one need to create a credit note of Rs. 10 on customer-account.
Best Regards,
Amit

HT1918 i want to cancel my credit card from my apple id

i want to cancel my credit card on i-tunes

Do the instructions on the HT1918 page that you posted from not give you the 'none' option on your account ?
If not then see if this page : http://support.apple.com/kb/TS5366

'SAPSQL_ARRAY_INSERT_DUPREC' error while cancellation of credit memo.

Hi,
I'am cancelling a credit memo created through 'Sales Return'.When I save the document it gives the message that billing document is created, but just after sometime it shows 'Error info...   00 671: ABAP/4 processor: SAPSQL_ARRAY_INSERT_DUPREC. I've checked SAP notes:208627,154638 and 6080 regarding the mentioned error.
System behaves normally when I cancel an ordinary billing document(cancellation type S1) but when I cancel credit memo (Billing Cancellation type S2) it shows error.Part of the short dump is:
The termination occurred in the ABAP program "SAPLV60U" in "KONV_BEARBEITEN".
The main program was "RSM13000 ".
The termination occurred in line 28 of the source code of the (Include)
program "LV60UF0K"
of the source code of program "LV60UF0K" (when calling the editor 280).
The program "SAPLV60U" was started in the update system.
Processing was terminated because the exception "CX_SY_OPEN_SQL_DB" occurred in
the
procedure "KONV_BEARBEITEN" "(FORM)" but was not handled locally, not declared
in the
RAISING clause of the procedure.
The procedure is in the program "SAPLV60U ". Its source code starts in line 11
of the (Include) program "LV60UF0K ".
Source code extract
000010   ***********************************************************************
000020   * Unterroutinen RV-Fakturierung                                      *
000030   *                                                                     *
000040   *                KONV_BEARBEITEN                                      *
000050   ***********************************************************************
000060
000070
000080   *                                                                     *
000090   *       FORM KONV_BEARBEITEN                                          *
000100   *                                                                     *
000110   FORM KONV_BEARBEITEN.
000120
000130     CHECK: OHNE_KONV = SPACE.
000140     XVBRK_TABIX = 0.
000150     LOOP AT XVBRK WHERE UPDKZ NE UPDKZ_NEW.
000160       DELETE FROM KONV WHERE KNUMV = XVBRK-KNUMV.
000170     ENDLOOP.
000180
000190     LOOP AT XKOMV.
000200       KONV       = XKOMV.
000210       BELEG = XKOMV-KNUMV.
000220       IF BELEG-ID = '$'.
000230         PERFORM VBRK_BELEGNUMMER_ERMITTELN.
000240         XKOMV-KNUMV = XVBRK-KNUMV.
000250       ENDIF.
000260       MODIFY XKOMV.
000270     ENDLOOP.
     >     INSERT KONV FROM TABLE XKOMV.
000290     IF SY-SUBRC NE 0.
000300       MESSAGE A100 WITH 'KONV' SY-SUBRC XKOMV-knumv.
000310     ENDIF.
000320
000330   ENDFORM.
000340   *eject
Please help.
Thanks with Regards.
Manoj

HI,
We have the same problem , can you please give me an update relating the way you solve it ?
Thanks in advance
Regards

Credit memo request / credit note

I have a doubt in credit memo request setting.
I have setup to create a credit memo req in sales with ref. to either billing doc or sales doc.
In copy control I have chosen pricing type 'D'. We manually maintain prices in Sales.
Say for eg. we have delivered the below to our customer.
material 1 - 2 pieces - each at $2000
material 2 - 1 piece - each at $3500
My customer didnot return the part, but instead comment that the price of material 2 is too high.
So the client wishes to change the price of the material 2 to $2800/piece instead of $3500.
I notice that when I mark the item 2 with reason for rejection code as "too expensive", in my Credit Note I see $0.00 to be copied.
Am not clear here. Should I change the pricing type in my credit note to allow changes so that my new price is only at $2800?
Where should I do this?
Also should I delete the material 1 from the credit memo req document or should I delete it from my credit note?
I quite don't know why should we keep the material when there is no problem that we already charged the customer & they have payed us too.
Thk,
Ann

"Item Rejection reason" may be used in Sales Order, when there are multiple line item & some of them are not to be executed. The items which are not to be executed, should be maintained with "Item Rejection reason"
So you mean to say that I need to change the quantity/correct price in my credit memo request? So that the right amount copied to the credit note?
The anwer to this is Yes.
case 1: say if the customer has already paid the company excessively
Irrespective of receipt of excess payment Credit note can be issued. You need not cancel original invoice & the credit balance can be settled in latter transaction or can be refunded through FI.
case 2: also if only the invoice is sent to the customer, but if they have not paid the company
In this case, the customer can make the payment as per outstanding due in his account, as credit note will give an effect in accounting. You need not cancel original invoice & the credit balance can be settled in latter transaction or can be refunded through FI.
Hope this information helps you.
Regards,
Rajesh Banka
Reward points if helpful.

Credit note problem.

hi Gurus,
I having this issue for the client. They have actually recieved a credit memo from the vendor but after the IR has already been done. They are actually trying to return the quantity for which the credit memo wa give. I mean that the price was 1500 for 1 piece btu the vendor has not given the credit note for 200 now what he client i tryin to do is to do goods return or the partial quantity against the credit not for example 0.113 piece but the system is giving error"Deficit of PU IR quantity 0.113 piece".
Can any one suggest me a way to settle this issue. I was thinking of doing a material document reversal and then reprocessing it or may be a subsequent adjustment against the PO.
Can anyone suggest?
Thanks in advance
Anoop

Dear Anoop
What I understand from your explanation is, MIRO is already done. Later a credit memo has been raised by the client for a quantity 200, but vendor credit note quantity does not match the SAP credit memo quantity.
Now you are trying to return the credit memo(or part of the quantity),
You should check, what is the stock availability of the material in system, if stock exists, then I suggest please cancel the credit memo done already against the vendor (MR8M). Now try to do new credit memo for a quantity for which u have agreed with the vendor.Your Invoice remains open for this quantity.
Now you have to decide how to handle the open Invoice, and if you want to return the quantity back to vendor then you have to go back to MIGO again and do the return process, this in_turn will make the PO open. You have to again start the process.
Unless you have stock in inventory the process can not be completed.
Regs
Sam

Cancellation of Credit Memo

Hi,
The user has raised an incorrect Credit Memo in the system but the accounting document is not cleared yet.
How can I reverse the process?

Hi Laxmi.
In VF11, if I try to process it it says that the document does not exists.It was possibly not posted and therefore cannot be read from the database.
But I can see the document in VF03.
Also we are not allowed to cancel Invoices.What we used to do is that we always created a credit/debit memo against an incorrect Invoice.So,we always avoided to cancel Invoice.
However in this case, I need to reverse a credit memo. So, I am not sure as to cancelling the Credit memo is the only alternative.?

Cancel the Credit memo genarating wrong accounting entry

Hello,
We are facing when we Cancel sales credit memo credit memo genarating wrong accounting document entry in production system.
Same scenorio i have replicated in quality system and working fine.
I have checked the billing type for credit memo s1 and cancel credit memo in quality system and production system configuration is same why it' hitting wrongly.
Cancel credit memo is hitting document type RV instead of AB in production system but same it's correctly in quality system.
I have checked the oba7,vofa.
Please provide the clarification.
Regards,
Satya

Hello,
For document type RV we have maintained reverse document type AB.
For document type AB we have maintained reverse document type AB.
S1 is billing document type we can not map in OBA7 with documen type RV.
Please give me your inputs.
regards,
Satya

Cancel a credit note

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