CIN IN SERVICE ORGANIZATION
HI SAP GURS,
I need some clarification regarding the CIN in service Organizartion. We are implementing the SAP in Hospital there product seeling only. They are procuring medicins and equipments from domestic, abroad and they are rendering service to the patient. Here taxes are like import tax, customs duty and vat is there. In this organization is it necessary to do the CIN configuration.
Pleae help me out what are the configuration steps need to be configured to suit these type or organization.
Apprciate for immediate Response.
Thanks
KISHORE
solved
Similar Messages
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Auto determination of Service Organization and Org.Unit
Hello
I've created an Org.Model with Org.Units. I've also configured a rule to derive the service organization and the responsible Org Unit based on the activity reason.
When i manually specify the activity reason in the transaction, both service org and org. unit are not automatically derived. As a result I have to manually specify them.
What am I missing here?
Your help is greatly appreciatedheader level
spro-> crm->MD.,->org mang.,->org data determination->change rules and profiles ->assign org data profile to transaction type .
add ur profile under org data prifle for ur transaction profile .
item level
spro-> crm->MD.,->org mang.,->org data determination->change rules and profiles ->assign org data profile to item . -
Emp. Responsible Determination From Service Organization To Comp Transn
Hi Experts,
Can you tell me how to determine the Employee Responsible Partner Function from Service Organization to Complaint Transaction.
The Scenario is we are not maintaing Emp Res for BP, rather we are maintaining the Emp. Res ( Ex Service Tec ) for a particular Service Org. When ever we are creating a Complaint we will enter BP ID of Sold to party and with that all other Partner functions can be determined. But I want to determine the Emp Res from the Org Unit which the customer has been assigned.
Currently I am working on 6.O Version.
Can u pls help me in fixing this issue its Urgent!!
regards,
Sarangamath
Hi Experts ,
Can you help me in this issue!!
Edited by: Sarangamath on Dec 20, 2011 12:16 PMHi,
If i understand correctly you want to determine the Exe service tech as the employee responsible in the transaction based on the service org determined in the transaction.
In practice, generally the service order are created by the user who is responsible for it, so the user himself is the employee responsible.
However you can built your own logic in COM_PARTNER_BADI by creating a new Z access sequence and assigning it to the employee responsible partner function. You need to read the position of the service org and determine the BP assigned to that position from various tables.
Regards,
PP -
Hi Gurus.
I have the next problem.
I need to add a transaction type of a service organization are by default. and
the employee responsible is the user of that organization.
Example:
I have the following information:
service organization = SERVORG (O 50000908)
A services group = PRESSERV (O 50000912)
Employee = 1000001
I created a Determination Rules:
Rule = 90000140
Category: A Determination Agent: Organization Model
Scenario: Service
Model = CRM_ORGMAN_ORGOBJECTS_FIND_5 fuction
Container => Service Organization (SE_ORG) = O 50000908
I have Organizational Data Profile:
Profil: Z00000001
Scenario: Service
Organizational particular model Rule = 90000140
Mandatory: Service Organization
When I create the Activity The parameters are:
Service Organization and Organizational Unit don´t have value.
And ever need:
Organizational Unit: SERVORG
Service Organization: SERVORG
Please help me.
Thanks.Hi,
The relationship for the org unit in the BP, it ok. And, I have in the transaction
type a organizational data profile that has the rule (90000140).
Thanks.
Edited by: Alfredo on May 13, 2010 8:32 PM -
Transaction Monitor - Org Unit (Service) and Service Organization
When using Transaction Monitor I notice that there are two available filters:
Org Unit (Service) and Service Organization
When I try and use these filters only some of the Org Units I have created using PPOMA_CRM ae visible and most of the other org units are not.
How do I make all the other Org Units I have created visible to this filter option?
Thanks
SimonHi Naveen,
We assign these Org Units on the support ticket in the support team field when creating the ticket. Do I need to make any further configuration as all the support teams I have entered on the tickets do not appear as a selectable option when using the Org Unit (Service) or Service Organization filters in Transaction Monitor.
I am sure there is somethign I am missing.
Thanks for your assistance.
Simon -
Service Organization determination
I am using CRM 3.1 for Case Management. I have created two Service Organizations under the root organization. Under each Service Organization there are Org Units which are also Service Teams. When I automatically determine Organizational unit, I am always getting the same Service Organization (which is always the Service Org with the lowest BP number). Only Service Organizations and Org Units are permitted for determination. Any suggesion are highly appreciated.
Thanks
Ravi
Message was edited by: Ravi Chundi
Message was edited by: Ravi Chundiheader level
spro-> crm->MD.,->org mang.,->org data determination->change rules and profiles ->assign org data profile to transaction type .
add ur profile under org data prifle for ur transaction profile .
item level
spro-> crm->MD.,->org mang.,->org data determination->change rules and profiles ->assign org data profile to item . -
Organizationnal unit and Service organization not recognized
Dear experts,
When trying to create a service request in our Web_UI, the following error message is popping up: "Enter a service organization" and "Enter an organizationnal unit (Service).
This error is not happening with a SAP_ALL profile, which, to me, means there is no problem with the ppoma_crm customizing, but rather a missing authorisation object in our roles.
But the ST01 authorisation trace is not showing any red line, so I can't tell which authorisation is missing.
Please feel free to ask me for more context if you think an information is missing in my post.
Thanks in advance for your help.Hello Flavien,
could the issue related to the Solutionmanager area ?
If Yes, try to add the authorization object PLOG to the relevant business role.
From my past experience, due to missing the following authorization
authorization ojbect PLOG
PPFCODE DISP
PLVAR 01
OTYPE O
INFOTYP 1222
SUBTYP 0030
Best Regards
Gerhard -
Service Organization in Complaints
Hi,
We are creating complaints in CRM, while creating system asking to enter the service organization.
We are satisfied with sytesm using sales organization alone,not maintaing service organization and we don't want to maintain Service Org.
how do we can avoid this case?
Thanks in advance.
Regards,
mukiHi Muki,
Just check this, seems you are using Double Scenarios
for Organization Determination.
Follow this step to check :
- Go to SPRO -> CRM -> Transactions -> Basis Setting ->
Define transaction Type
- Open the Transaction Type used, and check field
ORG DATA PROF.
- Double click on the value
OR Simply just use tcode CRMC_ORGPROF
Now see on which Org Data Profile being used by your
Transaction Type. if you see 2 scenario (SALE and
SERVICE) for same Org.Data Profile, you have to delete
the one with SERVICE scenario.
Alternatively, you create new Org Data Profile with
only one Scenario (SALES) and use this in your Transactio
Type.
Hope this helps. Let me know the result
Cheers,
Gun. -
Mapping of Service Organization as Billing organization
Hi Experts,
I am facing scenario in which in the transaction in the Service organization field we need to fillup with Billing organization, how to achieve this because in the Organization structure for Billing organization we have not selected as a Service organization.
Please send your replies to [email protected]Hi Koti,
you can try this customizing:
IMG : Customer Relationship Management -> Master Data -> Organizational Management -> Cross-System Assignment of Organizational Units ->Assign Billing Units to Service/Sales Organizations.
Here you can map the service org to the billing unit. (BP number).
Hope this will help.
regards,
Anthony -
We are planning to build a competency catalogue to be used in our company, which is an IT services organization. Is there a standard competency catalogue available in HCM which can be used by IT Services organization? Or should it be built from scratch using place holders available in HCM?
- VikramIs the database on the server with the Niagara chipset ? If so, there are known performance issues for this combination. See MOS Doc 781763.1 (Migration from fast single threaded CPU machine to CMT UltraSPARC T1 and T2 results in increased CPU reporting) for details.
Bottom line, the Niagara chipset is not recommended for database servers - they are fine for application or web servers.
HTH
Srini -
Difference between Service Organization & Plant
I ma new to SAP
What is the difference between Service Orgnization & Plant.
Please do the needful..Corporate Structure
Definition
The material master has a hierarchical structure resembling the organizational structure of a company. Some material data is valid at all organizational levels, while other data is valid only at certain levels. The organizational units are as follows:
Client
Company Code
Plant
Storage Location
Purchasing Organization
Sales Organization
Warehouse Number
Storage Type
Structure
The client is the top level of the organizational level. Several company codes can be assigned to one client. In turn, several plants can be assigned to a company code, and several storage locations assigned to a plant.
Plants must always be consecutively numbered for all company codes. Consequently, plants assigned to different company codes cannot have the same number. However, the numbers of storage locations can be repeated, as long as they are assigned to different plants.
Service providers are members of internal or external service organizations and are represented using:
Service and sales organizations
Service centers, service workshops
Service technicians
External service providers (vendors, contractors)
You manage all data that is required for processing business scenarios with vendors in a vendor master record.
Service recipients are also members of internal or external organizations. Internal service recipients are internal company organizational units (for example, cost centers). External service recipients are represented using:
Customers
Customer employees
Customer data is managed in a customer master record. Not only the data concerning the ordering party belongs here, but also data about the goods recipient and the invoice recipient. You can represent complex customer structures as customer hierarchies.
By integrating Customer Service in the Accounting component, the organizational units of Financial Accounting and Controlling are linked directly to the service processes. Service organizations are represented in the finance and controlling area using:
Company codes
Controlling areas
Business areas
The Logistics areas Materials Management and Stockkeeping enable you to perform resource management using organizational units such as plants and storage locations. Spare parts and external services are procured via the purchasing organizations and purchasing groups.
You can group the service technicians responsible for performing the services using work centers. Planner groups at a planning plant are responsible for scheduling the services to be performed by these work centers.
The units of the sales organization must be represented for the purchase of spare parts and services. You can represent this organization using:
Sales organization
Distribution channels
Sales areas
Shipping and loading points -
Cin details service tax number - urgent
Hi,
In vendor master i am able to see CIN details for PAN TAN Excise and other numbers but i am not able to see service tax registration number. every time if it needs to be updated i have to go to J1ID and update.
Is there any setting through which Service tax registration number will also be available in vendor master for change.
Thank You
Sonali.Hi,
Thanks for ur reply, but my problem is different. all users are maintained in that setting. problem is in CIN details I am able to view other registration numbers but only service tax number is not visible.
I am able to fill it from J1ID but not able to display it on vendor master.
sonali. -
Hi All,
I am working for ECC 6.0. implementation.
My client is dealing with service procurement only. In legacy system now they are using service tax & VAT (sometimes).
Anyone please explain how to configure the CIN for the above process.
Thanking You all in Advance.
RegardsHi,
You have to maintain condition types for service tax, edu cess, higher edu cess. Then maintain it in CIN calculation table procedure.
Maintain accounting keys for these conditions.
Create tax code in FTXP
Maintain these conditions in FV11.
Hope this will help you.
Revert back in case of any doubt.
Reward points if found helpful.
Regards,
Piyush -
Calculation of SLA times based on Service Organization
Is it possible to calculate the SLA times based only on Service org?
a) Using Service contracts i.e create SC with only org and assign the Service & Response profiles.
Else as mentioned below.
Please give your more thoughts.
I maintain the Service & response profiles at "Maintain Availability and Response Times" .
Can I access these values directly in the BADI ?
My scenario is
a) An agent belongs to a service org.
b) I define these Profiles seperately for each Org (Org1 Org2 etc) at the above tcode.This manual entry.I know we dont have org to profiles mapping in the above tcode.I just painly maintain.
c) In the BADI i check the org entered in the complaint.
d) for Ex if the Org1 is entered I want to access the profiles for Org1.If else ladder.
e) then use these profiles to calculate the SLA times.
f) then save the document.
g) Also trigger an e-mail saying the above time lines.
Is the above flow possible??
Let me know if you want me to post this onto another thread.
Thanks
amolShalini,
I will be just maintaining the service and response profiles in the "Maintain Availa..." tcode.
There wont be exact mapping stored in any table.
My logic would be ,i dunno whether this right or wrong..
1) Once i get the Org ,I would compare like ths
if( orgdata = org1)
then service profile 1 etc.
2) then apply the profiles to the cal of SLA times.
I think we can achieve what you said using CRM_ORDERADM_I_BADI
Or we need to use the BADI's specifically mentioned for serv contract det and calculation of SLA.
As you know in SAP for SLA times we need to have the service contract for a) customer b) org and many other parameters.then to this SC we need to associate the service and response profiles.When the SC is determined in a complaint ,the serv and resp profiles will be used to get the SLA times.
But my requirement is to have determine the SLA times based on the service organisations.Not based on the customer and any other parameters.
For ex : If my serv org is in India the times would be diff ..if my serv org is in US the times would be diff.
So let me know what approach would be best ?
Use BADI's as above or does this approach of having define different Service contracts (without having Partner functions customer etc) for diff orgs?
Thanks
Amol -
CIN - Input Service Tax Distributor
Hi All,
My client want to
categorize input services credit into various categories & distribute the credit to various receivers within the Company on monthly frequency based on ISD Invoice, using the standard program..
Any suggestion.
Thanks,
VishalHi Deepak
There are no separate data tables for service tax similar to the ones for excise. If you do a FI transfer from HO to Plant A, and if there is a balance in the Plant A GL, then it would automatically appear in the utilisation screen J2IUN.
In J2IUN, the balances of service tax appear based on the balances in GL accounts only.
Regarding ISD functioanlity non-availablity in SAP, you can raise an OSS using your client's ID and get a reply from SAP.
Hope this helps
Regards
Prasanna
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