Service organization

Hi Gurus.
I have the next problem.
I need to add a transaction type of a service organization are by default. and
the employee responsible is the user of that organization.
Example:
I have the following information:
service organization = SERVORG (O 50000908)
A services group = PRESSERV (O 50000912)
Employee = 1000001
I created a Determination Rules:
Rule = 90000140
Category: A Determination Agent: Organization Model
Scenario: Service
Model = CRM_ORGMAN_ORGOBJECTS_FIND_5 fuction
Container => Service Organization (SE_ORG) = O 50000908
I have Organizational Data Profile:
Profil: Z00000001
Scenario: Service
Organizational particular model Rule = 90000140
Mandatory: Service Organization
When I create the Activity The parameters are:
Service Organization and Organizational Unit don´t have value.
And ever need:
Organizational Unit: SERVORG
Service Organization: SERVORG
Please help me.
Thanks.

Hi,
The relationship for the org unit in the BP, it ok. And, I have in the transaction
type a organizational data profile that has the rule (90000140).
Thanks.
Edited by: Alfredo on May 13, 2010 8:32 PM

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When i manually specify the activity reason in the transaction, both service org and org. unit are not automatically derived. As a result I have to manually specify them.
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header level
spro-> crm->MD.,->org mang.,->org data determination->change rules and profiles ->assign org data profile to transaction type .
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spro-> crm->MD.,->org mang.,->org data determination->change rules and profiles ->assign org data profile to item .

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Hi Experts ,
Can you help me in this issue!!
Edited by: Sarangamath on Dec 20, 2011 12:16 PM

Hi,
If i understand correctly you want to determine the Exe service tech as the employee responsible in the transaction based on the service org determined in the transaction.
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Message was edited by: Ravi Chundi
Message was edited by: Ravi Chundi

header level
spro-> crm->MD.,->org mang.,->org data determination->change rules and profiles ->assign org data profile to transaction type .
add ur profile under org data prifle for ur transaction profile .
item level
spro-> crm->MD.,->org mang.,->org data determination->change rules and profiles ->assign org data profile to item .

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But the ST01 authorisation trace is not showing any red line, so I can't tell which authorisation is missing.
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Hello Flavien,
could the issue related to the Solutionmanager area ?
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OTYPE     O
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Just check this, seems you are using Double Scenarios
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Corporate Structure
Definition
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Else as mentioned below.
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Shalini,
I will be just maintaining the service and response profiles in the "Maintain Availa..." tcode.
There wont be exact mapping stored in any table.
My logic would be ,i dunno whether this right or wrong..
1) Once i get the Org ,I would compare like ths
if( orgdata = org1)
then service profile 1 etc.
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I think we can achieve what you said using CRM_ORDERADM_I_BADI
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Hello,
Use customizing path:
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Create Default Value Profiles for General Order Data
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The data in user fields is at operation level.
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Hi Fan Ding,
1. Would you please check the Controlling integration settings in CRM and ECC systems.
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