Display of approver/reviewer?

Hi all,
I have a custom workflow which is a copy of n-level BADI for shopping cart, but the approval preview screen doesn't display the correct approvals. This happens only for the custom workflow. Can anyone of you let me know what could be the reason? How are the approvers/reviewers determined in this approval preview screen?
Thanks,
Maria.

Hello,
The reason is that the system checks the ID of the workflow template (WS...) and it doesn't recognize yours. The preview has to work differently than with classic workflow. You'll have to modify some standard code to make it avaible.
( Constants are defined in BBP_WFL_CON, you can check the use list of c_wf_task_item_based. )
Rgds,
Pierre

Similar Messages

Add approver/ reviewer-data not coming up.

Hi All
One more question-we are in SRM4.0
We managed to enable the add approver and add reviewer tabs under approval.
Now when we try to add approver or reviewer the system does not fetch any data. Do we need to maintain a separate table of approvers and reviewers and link a program so that when user clicks on the tab, the data is fetched from the table....or there is some other way out.
Regards
Ashish

Ashish,
I am having a similar kind of issue like what you had months back. The 'Add approver' and 'Add reviewer' buttons are disabled on the shopping cart status overview. I have the approval task TS10008126 as general task (Not general fowarding allowed). Also the SAP provided BADI SAP_CHNG_AGNT_ALLOW is active in the system. But for some reason the add approver/reviewer buttons are greyed out.
How did you resolve your issue? Appreciate your help
Thanks
Sridhar Jami

Add Approver/Reviewer

Hi,
When we create SC in srm we get an option to add approver/ reviwer.
Please let me know to do so, do we need to activate any workflow as ad hoc approval workflow etc...
How the approver and reviewer gets selected in the approval flow based on which logic.
Thanks,
Manu

Hi,
if you want BY Default the add approver/reviewer in the SC itself then you have add the logic in the workflow based on the logic (for example if you getting the approver/reviewer from the Z table add the approver/reviewer there itself)
So when are creating the SC the approver /reviewer will appear in the workflow
The Basic function of ADD APPROVER/REVIEWER is an adhoc only .when you feel for this SC if you want to add an approver you can add the approver before the SC is saved. Incase of reviewer is only for information that the SC is created.
hope you understand the functionality of ADD APPROVER/REVIEWER
Regards
G.Ganesh Kumar

Approving review activity (notification)

Hello,
please help to solve problem with notification.
I need to recieve notification if someone approve Review Acitivity in the change request, if I am responsible person of service request. I found possible way
http://www.scsm.se/?p=948 but it did not work for me. I created subscription, exported MP and changed string in the rule section of newly created subscription:
<Item>$Context/Path[Relationship='CoreActivity!System.WorkItemContainsActivity' SeedRole='Target' TypeConstraint='WorkItem!System.WorkItem']/Path[Relationship='WorkItem!System.WorkItemAffectedUser' TypeConstraint='System!System.User']$</Item>
but do not work.

So let me see if I have this straight. you have a change request, which contains a review activity, and when someone approves this review activity, you need the owner of a service request to be notified. I have a few questions:
How are the change and service request related? is this a unique relationship or the generic "work item affects work item" relationship?
Are you looking to send a notification when a user votes on a review activity, or when that review activity is marked as approved and the process is ready to continue? This is only an important distinction for review activities that have multiple reviewers.
Hello,
for example we have simple service request with review and manual activity in it, if someone approves review activity, AssignedTo user of service request needs to be notified.

Add Approver / Reviewer Button

Hello Experts - I did search the forum before posting this note and only found information that I already knew about this. The add approver, add reviewer button is displayed and works in our QA region but not in Production.
I compared the source code by right clicking on a req and found difference's between the HTML in the two regions. Also, dev shows bbpsc01/99/saplbbp_1000.html and prod bbpsc02/99/saplbbp_2000.html shows BBP_CHNG_AGNT_ALLOW badi is not active in either region and yet add approver / add reviewer works in QA. I badi is in se18 in both regions, not se19.
I ran a compare of the code in both regions for bbpsc01/99/saplbbp_sc_ui_its_100, 1000, 110, 120, 150, 1000 and 2000. No difference's found between any of them
in the two regions. I have also compared the transports in the two regions.
Any ideas, suggestions would be appreciated. Thank you.

Hi Jolee,
Did u find a solution to the issue ? Please reply back.
Best regards,
Sambit

Cannot add approver / reviewer

Hi All
We are on SRM 5.0 SRM Server 5.5.
When we try to add approver or reviewer the add approver / add review icons are greyed out for both shopping carts and PO's.
When we change the BBP_WFL_SECURITY to any level in personalisation this has no effect.
am I missing some config / other settings?
thanks
Daniel

Hi,
See if the BADI BBP_CHNG_AGNT_ALLOW is implemented in SE18.If there is any active implementation for this BADI,deactivate it.
Also see the foll notes:
Note 888560 - Not able to add approvers in table approval preview
Note 990982 - Shopping cart ad approvers possible in display mode
Note 999528 - Adding Ad Hoc Approver fails due to comit error
BR,
Disha.
Do reward points for useful answers.

SRM 5.0 - Approver Names Not Displaying in Approval Preview

Hi,
Has anyone experienced the following problem in the approval preview applet?
Were using the WS14000133 shopping cart approval workflow. The approval preview stopped working once we moved it to production January 1. The approval preview in production doesnt display the names besides the approval steps. It displays the correct number of nodes/steps but not the name beside each node/step.
If the cart is ordered, the approval requests are delivered to the correct approvers. The BADI is returns the required information for each step as well.
We did not experience this problem in our non production systems.
Thanks,
Jerry Martinek

Hello Jerry,
Can you please check whether they have maintained the fullname in the SU01 settings and also make sure that the right value is being populated in the ls_approval_agent-name with the fullname(either with last/first name) of the user in the badi.
Hope this may solve your issue.
Best Regards,
~Mani

Wrong display in Approval preview in confirmation

Hi Guys,
In our system we changed the approval process for confirmations. We created a copy of workflow WS10400002 and added a new step in which we redetermine the approver. In some cases we do not want any approval any more and we exit the workflow after setting the aproval state on '0'.
The confirmation is then being processed as it should be but the graphic approval screen (applet) shows a step with 'To be approved by (empty)' and a step with 'a question mark'.
The table display however is empty and that is correct.
Does any body know how I can fix this ?
Thanks

Hi,
You should also activate the workflow template "WS10400010" which is a Zero step approval process and than build your start conditions to determine whether the 2-step workflow you have defined or the std. zero step needs to be triggered.
If that is not possible a very simple workaround would be to create a dummy user in the SRM system and put the first name as "No approval required" and determine this user as your agent when you do not want to subject your confirmation to an approval process. This should take care of your approval preview problem
Regards,
Mohammedi

Tracking and displaying previously approved access

We have a requirement that the Sun IM be capable of keeping track, and displaying the state, of the access that has been previously approved to the user. By performing changes to resource attributes (for example "NT Groups") under the attribute tab of the user it seems entirely possible that these attributes could later be modified directly within the resource hence changing what is reported when the user is viewed (or updated) again, hence giving an inaccurate view of what access the user is supposed to have. In contrast, by defining roles it seems that it is possible to track what attribute access has been approved (by Role approval) and hence what the access state of the user should be.
My question is whether the product is capable of reflecting the access that has been approved, and what the Sun recommended method(s) are for reflecting this when a user is edited (updated) or viewed?
PS - I have noticed that a Reconciliation Policy can be modified to detect whether native changes have taken place in a resource (irrespective of whether a roles or direct attribute modification took place to effect the original change), but that it is only possible to report this attribute change from within an Audit Report. Is there some way that this could be reflected within the form when a user is updated or viewed?

Hi,
Could you please share the solution if you were able to find one.
Thanks,
Vinu

ESS - Record Working Time Error Display and Approved Time in Calendar doesn't update color

Hi Experts,
We are using EHP7/NWBC. On ESS under Record Working Time when an employee enter time, system error message displayed on screen. Even through the message appears, employee able to submit time and manager can approve it.
We would like to know, how to remove this error message. We tried through clearing error log but when employee logs back in, it again appears.
And also, when Manager approves time, for the approved data Calendar doesn't get updated and employee don't have details that manager approved or not.
Appreciate your response to resolve these two issues.
Error Message Screenshot:
Thanks,
Ashish

http://scn.sap.com/thread/3346594 http://scn.sap.com/thread/2135503

Text display problem in review widgets?

I've had a problem related to review widget in IBA. A part of the text disappears when exporting the book in .ibooks format. In some cases, only a part of the text is missing, sometimes the entire question or option. However, the text is displayed correctly in IBA.
I'm using IBA 2.1.1 on OS X 10.9. There are problems in both iBooks for Mac and iPad. IBA and books are in Finnish.
This is how it looks in IBA: https://www.dropbox.com/s/u8pwgy80x5v0lvl/ibooksauthor_review.png
And this is how it looks in iBooks (for Mac): https://www.dropbox.com/s/78ozyp2c9820yrx/ibooks_review.png
Are there any ways to prevent text from disappearing? This issue seems to be related to IBA version 2.1.x.

However, text is missing if the same books are exported using IBA 2.1.x
Anyone with a similar issue in this example may want to contact Apple Support to see if it is something on their end or to be laid at the feet of the latest version, I think.
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Get user who approve review activity

Hi,
It's possible to create a notification to notify affected user who approved her review activity ?

It possible into Powershell or Orchestrator.
More difficult way is coding own workflow.

Special Instructions on approval review before submit and on notification

Hello
The review screen and approval notification both show Special Instructions. What I cannot find is how to populate this field. If administrator does the enrollment then instructions can be inserted but this doesn't help self-service.
Can this value be defaulted at Offering level? Where do I find it?
Thanks
Michael

Hi Michael,
This value cannot be defaulted in OLM.
Regards Anders Northeved

Permissions for Approving Review Activities via the SSP

I need a little help figuring out the necessary permissions I need to assign in SCSM 2012 R2. I'm trying to create a user role that will allow users to do only the following tasks via the self-service portal:
Approve a Review Activity
Reject a Review Activity
Mark an Activity as Completed
Mark an Activity as Failed
I want to ensure that users can only submit a vote for themselves for Review Activities. For example, if User1 and User2 both have to vote on an RA, I don't want User1 to be able to Approve on behalf of User2 via the SSP.
I've tried creating a custom role based on the Advaned Operators role, but that gives too many permissions (User1 can approve on behalf of User2). I've also tried creating a custom role based on the Read-Only Operators role, but then User1 can't approve
at all. Can someone point me in the right direction?

Activity Implementors is the first option. That allows the user to edit, vote and complete activities. however, this will not prevent approve on behalf.
I'm going to buck the trend here, and suggest that you should not restrict on behalf of approval. This can be a real hassle if someone goes on vacation or is otherwise indisposed. The general methodology for this is trust and verify, I.e. set up
an alert or notification for behalf of approvals that goes to a supervisor or have an auditing report that shows votes on behalf.

Cannot approve review Activities from SCSM Self Portal

Hi everybody.
When i have created a SCSM Service Request with any RA Activity and the users is trying to approve the activity, the self portal says:
"The approve operation is not allowed in the current state of the activity, refresh the page and try again later."
What's the problem?
Regards.

There are other roles that should be able to approve: https://technet.microsoft.com/en-us/library/hh495625.aspx
Cheers,
Anders Spælling
Senior Consultant
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Display of approver/reviewer?

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