HP LaserJet 200 colorMFP M276nw-Can't print custom sized paper

HP LaserJet 200 colorMFP M276nw
I'm trying to print on a custom page Size (95mm x 171mm) but it starts printing about a third way down the page so the whole text insint printed. I adjusted the paper tray to the right size, canged the page size to my custom size. I tried to scale to destination paper size but the custom size wasn't in the drop-down menu (To get to the  destination paper size: Mac OSX-File>Print>Paper Handling>Destination Paper Size area>Scale to Fit Paper Size box> Drop down list | Windows-Print>Properties or Prefrences>Effects>Print Document On box>Drop down list) So I don't know what the problem is because the size in bigger than the minimum(76mm x 127mm)
PLEASE HELP!

Welcome to the HP Forums dancer200013,
I see by your post that the custom size isn't printing correctly on the Mac or Windows computers.
I can help you with this issue today.
On the Windows computer, click on start, control panel, printers and faxes, right click the printer, left click properties, click preferences, the effects tab should be selected as actual size. Then select the Paper/Quality tab. Click on the custom button. Type in the size, type in a name you want to use, select save and OK. (if the name is too long the save button won't be active)
Close the preferences window and reopen it again.
Then on the paper/quality tab or Printing Shortcuts tab. Under paper size select the new paper size by the name you just created.
Test the printer.
Hope this helps.
Have a nice day.
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

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