HP Officejet 8610 copy problem second tray

Hi all,
I have purchased a HP Officejet 8610 for a couple off months. I have 2 trays and have the following problem. If I make a copy, I want that the printer take the second tray. I want this to set as default value.
When I go to the startpage of the printer (EWS) I can set that the default copy tray is tray 2. This works fine, until the printer is set off. When I set the printer back on, the setting is back too tray 1.
Have someone a solution? It's very annoying because the first tray is special paper....
Sorry for my bad english.
Regards

Hello there! Welcome to the forums @Timoty ,
I read your post about how the tray selection for copies will revert back to tray one when you restart the printer.
I could be wrong however, maybe the printer is "disconnecting" and causing the change you selected to revert back to tray one as a default. I would suggest that you assign a static IP to ensure the connection holds the connection and could help in saving your preferences when you change them in the EWS.
Here is a link that will help you assign a static IP (Solution three): Printer Does Not Maintain Wireless Connection
Good luck to you! Thank you for posting in the community
R a i n b o w 7000I work on behalf of HP
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Hello Doc-mac,
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I hope this helps.
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Hi,
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Hey there @Tuftoe!
Thank you for posting in the HP Forums!
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Cbert
I work on behalf of HP.
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I recently update to Windows 8.1 from Windows 8 on a desk top machine. Everything went well until Windows is trying to install an update for this printer (HP Officejet 8610). It is getting error 8007002. I checked the Windows site to find a fix and found nothing that works. I did try a couple solutions that I found which did not resolve the error. Has anyone run into this error and if you did were you able to get it resolved? I would appreciate a solution if someone has it. Thanks.
This question was solved.
View Solution.

Hi @beary_one
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Network: Verifies that the network connection between your computer and your network is working correctly.
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Device Manager: Checks for problems in Device Manager that would prevent printing.
Device Online: Checks if the product has been paused or set to offline, and then sets the status back to online if necessary.
Print Queue: Checks for and clears pending print jobs in the print queue (a log of print jobs waiting to print).
Port Match: Checks the port settings for the HP product.
Device Conflicts: Checks for conflicts with other drivers, such as other printer brands.
Ink Issues: Checks the cartridges and ink levels for issues that affect print quality.
Print Settings: Checks and adjusts the print quality settings.
Test Print: Prints a test page for print quality evaluation, and provides options for cleaning and aligning the printhead if necessary.
Scan Tests: Checks the scan mechanism, drivers, and registry entries.
Source:Try the HP Print and Scan Doctor for Windows
Click here to download and run the Print and Scan Doctor >>>>> > www.hp.com/go/tools
If that does not resolve the issue, post back and let me know if there are any symbols other than green check marks and what they are next to of course. The wrench is not always easy to spot as the wrench and the check mart are in the green circle.
If you see only green check marks (), the tool did not find any problems.
If you see green wrenches (), the utility identified an issue and corrected it automatically.
If you see yellow exclamation points (), the test failed and required user action, but the step was skipped.
If you see a red X (), follow the on-screen instructions to resolve the issue.
I look forward to hearing back from you.
I hope this puts your mind at ease
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Sunshyn2005 - I work on behalf of HP

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How do you do eject a flash drive from the front panel USB port?
This question was solved.
View Solution.

@dcollins_mac
Thank you for your post on the hp.com forums regarding safely ejecting your USB flash drive. In our printers, to remove your USB flash drive, all you need to do is - remove the flash drive. There is really no other method needed. You will not harm the flash drive, printer or files.
Hope this helps.
I am an HP employee.
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Hi @EdPaine
May I ask, why are you using manual IP settings? If you disconnect the Ethernet cable from the router and reconnect it, what happens?
Running the Print and Scan Doctor might help. The HP Print and Scan Doctor is a free utility (tool) that helps to quickly resolve common printing, scanning and connectivity issues including but not limited to:
Connectivity:
USB: Verifies that the USB connection from your computer to the HP product is working correctly.
Network: Verifies that the network connection between your computer and your network is working correctly.
Device Status Test: Checks for device errors such as out of paper, paper jams, carriage stalls, and paper feed issues, and then provides instructions for fixing the error.
Driver Check: Checks for missing or corrupt driver files.
Device Manager: Checks for problems in Device Manager that would prevent printing.
Device Online: Checks if the product has been paused or set to offline, and then sets the status back to online if necessary.
Print Queue: Checks for and clears pending print jobs in the print queue (a log of print jobs waiting to print).
Port Match: Checks the port settings for the HP product.
Device Conflicts: Checks for conflicts with other drivers, such as other printer brands.
Ink Issues: Checks the cartridges and ink levels for issues that affect print quality.
Print Settings: Checks and adjusts the print quality settings.
Test Print: Prints a test page for print quality evaluation, and provides options for cleaning and aligning the printhead if necessary.
Scan Tests: Checks the scan mechanism, drivers, and registry entries.
Source:Try the HP Print and Scan Doctor for Windows
Click here to download and run the Print and Scan Doctor >>>>>>> www.hp.com/go/tools
If that does not resolve the issue, post back and let me know if there are any symbols other than green check marks and what they are next to of course. The wrench is not always easy to spot as the wrench and the check mart are in the green circle.
If you see only green check marks (), the tool did not find any problems.
If you see green wrenches (), the utility identified an issue and corrected it automatically.
If you see yellow exclamation points (), the test failed and required user action, but the step was skipped.
If you see a red X (), follow the on-screen instructions to resolve the issue.
I look forward to hearing back from you.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

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Thanks
This question was solved.
View Solution.

Hi,
You should also be able to print from your iPad air. Try restarting your ipad air and see if it then shows up in your list of avaialable printers - it's a simple fix that sometimes works.
"Although I work for HP, I'm speaking for myself and not on behalf of HP"
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Let me know how it goes.
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I am not an HP employee.

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Hi,
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I am employed by HP

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'copy' problem with ade 4
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in Christ
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from gabriël smita child of the Living God through Christ Jesus[?]
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*0823260759"So faith comes by hearing, and hearing by the word of Christ."
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Hi there,
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Best of Luck!
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

HP Officejet 8610 copy problem second tray

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