HT201304 In App purchase failure

Why do I receive, "in App apurchase Failure"?
when I buy From iTunes or App Store my purchases are successful
but when using the In App purchase they fail.

When I confirm purchase
" your purchase could not be completed "
https://discussions.apple.com/message/23780272#23780272

Similar Messages

  • In App purchase failure

    Why do I receive, "in App apurchase Failure"?

    When? I can't find it now, but I read in another post over the last couple of days that the Apple iTunes / in-app purchases servers were down briefly. You can always check here to see if Apple is having issues: http://www.apple.com/support/systemstatus/

  • HT201304 in app purchase how to download

    I Pod Touch 4th generations, it says "you've already purchased this IN-APP purchase but it has not been downloaded, how do I downloaded, I've tried way too many times and still can't do it, are there any restrictions or instructions. Please e-mail me at [email protected], thank you.

    What specific app and what in-app purchase?
    Try:
    How to report/refund an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase

  • HT4009 In app purchase failure

    I've tried repeatedly to make an in app purchase on a game and it won't go through. My restrictions are turned off and other purchases are going through fine. Any ideas?

    Have you tried closing that app via your device's multitasking bar and seeing if it works when you re-open it ?
    iOS 7 : double-click the home button to open the taskbar, and then swipe or drag the app's screen from there up and off the top of the screen to close it, and click the home button to close the taskbar.
    iOS 6 and below : from the home screen (i.e. not with that app 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
    If that doesn't fix it then you could try a soft-reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the equivalent of a reboot.

  • HT201304 In app purchase did not fully load

    Has anyone had a problem with in app purchase not downloading completely ?

    Hello hombrur
    Check out the article on how to resume the download. If you are still having issues with getting your In-App Purchase, then report the issue to the iTunes Store.
    iTunes: How to resume interrupted iTunes Store downloads
    http://support.apple.com/kb/ht1725
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
    http://support.apple.com/kb/HT1933
    Regards,
    -Norm G.

  • HT201304 In app purchase in restrictions is turned of but when I try and purchase something in a app it says not allowed yet there are no restrictions??

    In app purchase in restrictions is turned of but when I try and purchase something in a app it says not allowed yet there are no restrictions??

    Contact iTune Support
    https://ssl.apple.com/emea/support/itunes/contact.html

  • HT201304 In app purchase shows up in apple account as free, should be a cost so it won't download

    I bought an in app purchase, it had a cost and there was plenty of money in my iTunes account to cover. It went through as free so it won't download, I have reinstalled the original app but no go. Any ideas.

    Hi Marilyn1112,
    Welcome to the Support Communities!
    I'm sorry to hear you are having issues with a purchase in the iTunes Store.
    Please refer to the information below to report this:
      How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
    Find the email receipt for your purchase.
    Click Report a Problem under the app that is having the issue.
    When prompted, enter the Apple ID and password you used to purchase the item, then click Report a Problem.
    Click Report a Problem next to the item you are having an issue with.
    From the Choose Problem dropdown menu, choose the appropriate issue.
    Follow the onscreen instructions and—if prompted—type a description of the problem into the text field.
    Click Submit to have your issue reviewed.
    Hope this helps ....
    - Judy

  • HT201304 In app purchase that doesn't download but takes your money

    It charges me 60.00 for a in app purchase with out giving me anything..... Says " tap ok to download" but doesn't work... This is for Global war app from machine zone...

    You need to contact the app developer. Are you connected to WiFi when you attempt to download the update? If it is too large it cannot be sent over cellular data.

  • HT201304 in app purchases - please contact itunes support to complete

    clash of titans - in app purchase - please contact iTunes support to complete this transaction. What does thsi mean - cant find where to contact?

    It means exactly what it says - contact iTunes support. There is some issue that only they can resolve for you.
    http://www.apple.com/emea/support/itunes/contact/
    Click on the Contact iTunes Store Support on the right hand side at the top and go from there.
    Or you can try here if you prefer.
    https://expresslane.apple.com/Issues.action

  • Dragon Story In-App purchase failure

    I downloaded Dragon story and tried to buy more gold through my ITunes account. But when I enter my password the message says "Your purchase could not be completed. For assistance contact Itunes Support." I cannot find any information why my purchase won't go through. I have uninstalled and reinstalled and still cannot get any in-app purchase to go through. Anyone else having this problem, or suggestions?

    Hi Chinstrap,
    I would suggest that you contact iTunes Support:
    http://www.apple.com/support/itunes/ww/
    or by email:
    https://ssl.apple.com/emea/support/itunes/contact.html
    Cheers,
    GB

  • HT201304 In App Purchases and gift card credit...

    if I have $30 dollars of credit from an itunes card already shown on my phone as credit... why does the in-app purchase only give me the option to use my CC on record?  I dont want to use my CC, I want to use my credit...

    iTunes cards gift balance are used bevore youyr CC is charged for such purchases. If you give an app you must have a cc.

  • HT201304 In-app purchases

    I have problems with the games. of clash of clans.
    Unable to purchase.
    This item is for an app that was purchased by different apple Id.
    To buy this item with this apple id. You must first purchase the app.

    Well yes. You can update and make purchases only for apps made using your own AppleID. To make a purchase you must have the AppleID and password for the account.

  • HT201304 In-App Purchases for iPas

    I have been playing dream zoo and every time I try to purchase a starter pack, it says contact Apple Support. Can someone help me?

    You can contact iTunes support here : http://www.apple.com/support/itunes/contact/ - click on Express Lane, then iTunes > iTunes Store

  • TS3297 I i downlaoded flashcards + with the top in app purchase of "US english female" for 1.99 and it shows the purchase with the option to download it for free then it comes back "Failure ?! Receipt verification failed !

    I downloaded flashcards + with the top in app purchase of " US english female" for 1.99 and it shows the purchase with the option to download it again for free then it comes back "Failure ?! Receipt verification failed !  I have deleted the app and reinstalled several times and it still does not work !!!!I have a iphone 4s with the 5.1.1. Thanks

    Lots of people having this problem.  Flash card+ says this is due to a change in the Apple processes receipts...  See posts on their facebook page.  https://www.facebook.com/flashcardsplus/timeline?filter=2

  • HT201272 In-App purchase download failure

    I purchased two "in-app" items which have failed to download but my credit card has been charged!  I have attempted to contact the manufacturer of the app but they have not replied to any of my email requests.  I don't know what else to do but contact Apple.  Please help!  The error message is "You've already purchased this In-App Purchase but it hasn't been downloaded.". Everytime I try to download the purchases I get a "failure" message.  This is so frustrating.

    These are user-to-user forums, you can contact iTunes support here : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

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