I AM TRYING TO ENTER MY REDEMPTION CODE. i AM TOLD THAT IT IS INVALID...hELP!!!

I also have no idea what my serial number is or where to find it....and when I enter my redemption code it tells me that it is invalid.  I'm starting to not like this product!!!!!!!

start here: Redemption Code Help
if that fails to help you, contact adobe support  - https://helpx.adobe.com/contact.html

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