I have and itunes icon and a picture of a usb cable and an arrow can't get it to do anything
I can't get my 3gs to move off of a screen with an itune icon and a usb cable with an arrow?
Sure thanks. I was trying to update my iphone and it was connected to my computer. This situation came up while doing this. I restored it a couple of times and it still comes on with the apple logo then immedialtly goes to the iTune + arrow. It will not go anywhere else. I did adjust my computer to allow the update but still nothing on the iphone. Now one more message comes up on my computer that says iphone is still restoring
Similar Messages
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I have restored and updated my ipod from recovery mode, however I still have the usb cord and itunes icon on the ipod when it is switched on. How can I get my ipod to work again? I have updated and restored 5 times! When connected to itunes it only shows the summary page saying ipod in recovery mode.
Fixed it!
1. Made sure itunes software was up to date
2. Pressed and held 'home' button and 'on-off' button at the same time for about 10 seconds till ipod reset (I hadn't done this step previously)
3. Connected to itunes
4. Pressed restore and update ipod
Update successful and ipod taken out of recovery mode -
I plugged my iPhone 4 into my computer with the USB charger cable, and the screen went blank and came up with a picture of the usb cable with an arrow pointing to iTunes....Can anyone help get this fixed????
Connect your iPhone to iTunes and restore or follow the prompts.
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hi my son as resat my i pad 2 now i cannot get it to work i have tried to start it just as you would a new one but all i keep getting is a picture of a u,s,b lead and a music note it does not respond to any thing i try plug it into my laptop to set it on its way but still nothing
That means that you have to connect the iPad to iTunes on your computer and restore it with iTunes.
Read more here.
http://support.apple.com/kb/ht1414 -
I bought a used Ipod touch, was supposedly factory refurbished, and it worked when I first used it. Then I noticed the previous owners User ID on the Apple log in and thought i should delete all info and start clean. I hit the delete button, Now all I get on the screen is a picture of the usb cable and above it the itunes logo. What do i do now?
Connect it to your computer, launch iTunes.
Right or control click the iPod under Devices left side of the iTunes window.
Click: Sync
If you want, you can rename the device. Double click the iPod under Devices. Type in a name. -
I have just tried to update my iphone 4 to iso 6, it got almost all the way through then froze. the only screen i get now is with the itunes icon and picture of a usb cable end. I can turn it on and off but not reboot or do anything else. Further more the computor now does not recognise the phone being connected/disconnected. Help please!
Follow the troubleshooting steps shown in item #5 at the bottom of this article: http://support.apple.com/kb/TS1538, under "If the device is not recognized while in recovery mode".
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My ipod touch is stuck on a screen that show a picture of the USB cable with an arrow to a picture of a CD with a music note over it. I have reset and turned on and off.....what do I do??
Connect it to iTunes and restore it.
B-rock -
I seem to have fried my ipad--i went to itunes to update it and now it wont do anything? the ipad has a picture of a usb cable and it says to connect to itunes but when I do it does not show up as a device??
You'll want to completely restore the device using iTunes.
http://support.apple.com/kb/ht1414
Keep in mind, at this point anything you had on the iPad you did not backup to iCloud or your computer is most likely lost.
It may be best to contact AppleCare by phone from 7am-10pm Central if you need more help on the matter. -
my will not do anything and it has a picture of the usb cable and the itunes logo on the screen
Your iPhone is telling you you need to restore it using iTunes on a computer. Follow the instructions below.
Use iTunes to restore your iOS device to factory settings - Apple Support -
HT1414 I Pad is frozen with a picture of a USB cable with an arrow pointing to an icon of itunes
IPAD is frozen with a picture of a USB cable with an arrow pointing to an icon of itunes? Can anyone suggest a fix
You are in Recovery Mode. Follow the instructions below to recover your iPad.
1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
If you cannot turn off the device using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the device turns off, release the Sleep/Wake and Home buttons.
3. While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button.
5. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.
Note: You need to be patient and repeat the above many times to recover your iPad. Data will be lost. -
When my iphone was updating it operating software, the USB cable came out of the port. Now the screen will only show the USB cable and the itunes icon. It is not recognized by the itunes store. I unintalled the USB driver for the iphone, but it still does not work. I have turned off the phone and performed a reset.
Try another Reset, hold both Home and Power buttons until the iPhone restarts. This usually takes about 10 seconds of holding both buttons. If still problem you should Restore your iPhone with iTunes on computer. Here are simple steps. Open iTunes on computer. Connect iPhone to computer. Hold both home and power buttons until iTunes recognizes iPhone in Recovery Mode. Usually takes about 20 seconds of holding both buttons. Click Restore Button of iTunes.
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I have just downloaded the latest update for itunes and now my ipod is not recognised and my ipod is showing a usb cable and itunes logo please help me.
Try the troubleshooting here:
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows -
My ipad won't charge. All I get is picture of white USB cable and iTunes Logo.
My ipad won't charge. I must admit, I did use it until there was only 2% power left and then went and plugged directly into power and not through PC... but it won't charge. All I get is picture of white USB cable, an arrow and the iTunes Logo. I have turned off and on again as previous posts but all I get is the picture of the USB cable, arrow and iTunes logo. Please help...
I have been relatively patient - 3 hours on charge but all it does is show picture of USB cable and itunes logo. It it were charging you would think that a picture of the charge would come up to indicate status of charge - wouldn't you think?
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I Don't want to keep backing up my iPod on my computer and using the memory and I wanted to save everything on a USB stick? Is it possible?
Yes
To move the library:
iTunes for Windows: Moving your iTunes Media folder - Apple Support
iTunes for Mac: Moving your iTunes Media folder - Apple Support -
my iphone 4 shut down and now all the screen is showing is a pic of a usb cord and a itunes logo.what can i do to be able to use my phone again??(:
it's telling you to connect the iphone4 using an usb cable to a computer running itunes to restore the ios of the phone
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