In-app purchase is charged, but the goods didn't download.
I bought the bundle in DJMAX RAY for$9.99, but the goods didn't show up and I click it again,it says in-app purchase is already paid, but it hasn't been downloaded.
how to solve this problem
http://support.apple.com/kb/HT1933
Similar Messages
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I have tried to call the number on my credit card but all I get is a recording and what web site to go to
This is a user to user support forum so we can't help with refunds -- other than information. The following two links may help:
https://getsupport.apple.com/Issues.action
http://www.imore.com/how-request-refund-itunes-or-app-store-purchase -
Just recently made an in app purchase, account charged, never received goods. how do i get credit back or my goods? please advise
You can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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Itunes charged my card but the music didn't download properly
the new music shows in grey in my Library, with a "!" at each song listed. It doesn't play, but the transaction has been credited
Is there any way to get help? Or do i just cancel the charge with visa?http://support.apple.com/kb/HT1933
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What is the correct fix for this?
you can let apple know here
http://www.apple.com/feedback/appletv.html
and you can look here
http://www.ebay.com/bhp/vhs-player -
Help... Have ate in living room & bedroom & I could works fine on iPhone4 as well as ipad2 wifi. I have home sharing enabled on all but when I rented a movie it was all good & charged but the download took over 24 hours & only in the bedroom.... Please help
The remote app can either automatically find libraries available on a network (with home sharing available) or if you haven't got home sharing enabled, you can manually pair an itunes library with the remote app (using a number that is generated by the app and then typed into the itunes library).
That is why I am so confused, as it seems to be the home sharing that is the problem! -
I tried to buy the WhatsApp app. The card has been charged. but the app wasnt downloaded.i need help Urgently.
Downloading past purchases from the App Store, iBookstore, and iTunes Store
To see which iOS version is installed, tap Settings > General > About -
Well, I bought some gems in Clash of Clans in app purchase function. The money has been deducted from my credit card but the gems didn't come through. What's the problem? Please help
If the purchase went through successfully and it's not just a temporary store holding charge on your card, then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
Or you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
I made an in app purchase, was charged for it, but not not receive item. How do I get a refund?
How to Get a Refund from the App Store
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I purchased an additional audio function for the apps "baby monitor"today, but this function didn't work on my ipad. Grateful if you would let me know how to refund the cost.
Refund
http://www.apple.com/emea/support/itunes/contact.html -
Someone accessed my account and purchased an app using my credit card. Can I cancel the purchase and charge to the card?
Change your password.
Alert your credit card company. Discuss reimbursemetn with them.
You can let itunes support know by clicking Support at the top of this page and then clicking the link under Contact Us. -
I just make a purchase on iTunes. My card were charged,but the transaction could not be proceed. How come?
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
I have problem with the app purchase. I put the correct information credit card but the system said that is incorrect
Use this for help from iTunes https://expresslane.apple.com/GetproductgroupList.action. This is where you need to get assistance.
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i have purchased itunes match but the cloud will not load on my ipad 4.it works on my iphone 5 & it originally worked on my ipad.the only music that will show up is stuff that i bought from the itunes store.any ideas on how to get this to work?
On the MBP, in iTunes, switch to Song view and enable the iCloud Status column by pulling down View > View options and selecting the option for "iCloud Status." Close the small window. Look for any tracks that have a status of "waiting." If you see several of them disable iTunes Match while holding down the Option key. Quit iTunes, wait a few seconds, then open it again and turn iTM back on. Let it compelete the scan. Wait until all tracks that are "waiting" have a status of either "matched" or "uploaded."
On the iPad, turn off iTunes Match then launch the Music app and let the contents clear out. Power cycle the iPad for good measure, then re-enable the service once all the tracks in iTunes have been processed. -
I recently purchased a 13" MacBook Pro. On my first boot up, the battery charged to 100%. I didn't operate this thing on the battery. The next time I booted this thing up, the battery was charged but the meter read 98%. In the subequent boot ups of this machine, and I still having not used the battery, my battery is fully charged but the meter now reads 96%. IS there some problem with the hardware or the software? Help is appreciated!!
Thanks.hey thank you for the info. Based on what happened, the battery has gone up to 100% just once when I booted this machine for the first time. On subsequent occasions the Battery Charged symbol has appreard at below 100% charging. I have been using my MacBook Pro for the whole day with outlet power and never did the battery go back to 100%. I hope I don't have to calibrate the battery on this model?
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