MacBook Pro Lower Case cracks.

Since I opened my MacBook Pro without Retina-Display 2012, the Lower Case cracks, if I press the upper and lower Case together.
What can I do to solve this problem?
Should I solve the screws a bit or should I thighten those screws?
Thanks!

A new Mac is in warranty for 1 year from the date of purchase.
You may have to take the computer to the Apple store or Apple Authorized Service Provider
to get it fixed under warranty.
Best.

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MacBook Pro Al case electrical tingling using 2-prong adaptor on charger

MacBook Pro Aluminum case electrical tingling when using 2-prong adaptor on charger
This applies to the new (late 2008) MacBook Pro with the aluminum unibody enclosure
I've seen several people report this problem, but also I've seen threads about this problem wrongly conflated with other problems. The other threads include:
http://forums.macrumors.com/showthread.php?t=440564
http://discussions.apple.com/thread.jspa?threadID=1757399
http://discussions.apple.com/thread.jspa?threadID=1798538
This thread is specifically about the problem typified as follows:
- This is an electrical tingling. It is not a painful shock or zap. It is most noticeable when brushing against the aluminum surface of the Mac.
- This only occurs when plugged in using the 2-prong adaptor, not when using the 3 prong, not when running on battery (not plugged in).
- It does not always occur. It seems to happen when plugged in with the 2-prong adaptor for an extended period like overnight.
- This is not a physical vibration, and has no audible component.
- I have verified that the outlet is wired properly: correct polarity, effective grounding, correct voltage, neutral does not appear to be floating
Here is my story of trying to get this fixed so far:
1. Call #1 to Apple Support
- They told me they had never heard of this problem before
- They said I should reset the SMC (http://support.apple.com/kb/HT1411). This strikes me as a simple if-all-else-fails-reboot solution. Not sure how a firmware reset will affect a hardware problem
- They then said they have seen this problem before and it is caused by faulty wiring. (yes, contradicts the first statement). This too seems like a cop out. I'll have to check it out though.
2. Call #2 to Apple Support
- "It says here you are hearing some sort of vibration" (aaaaaarg....no!)
- We recommend using the 3 prong adaptor
- You should bring in the machine to an Apple store to be fixed. Yes this is a known problem and we have a solution. I made an appointment to bring it in.
- I asked for a reference for this known problem and was told "CP 191"
3. Trip to see the "genius" at the Apple Store
- The genius starts out by telling me, " Sure, I've heard of other Macs doing this. I once had an old MacBook that did this."
- He then goes in the back with the machine to "test it"
- He comes out and says he was unable to duplicate the problem. This is not a surprise since it takes hours for it to manifest.
- He then proceeds to tell me that when it is ungrounded (such as using the 3 prong), then this is expected.
I am stunned. Thereafter ensues a long conversation of him trying to convince me that it is not a defect that this laptop, when used with factory supplied 2-prong adaptor, exhibits an electrical charge shocking the user. Some of his arguments:
- it's a complicated piece of power using machinery, like a car. To which I replied that if I had a car that shocked me when I tuned the radio, I would demand it be fixed.
- I asked him for Apple documentation that states that this is the expected behavior. All he could produce was documentation recommending that 3 prong adaptor be used when possible.
- He told me that all laptops are grounded through their cases. I said fine, but a properly functioning laptop would not need to shed excess voltage such that the user can feel it.
- It's just static electricity that builds up on this case
- You can place a shield or protector over the aluminum palm rest.
He told me that since we were past the 14 day window, he could not replace the laptop. I asked if it made a difference that the ticket was opened in the first 14 days and he said no. I asked if I could get just a replacement power brick to see if that made a difference. He replied that they did not have those parts available.
After arguing for over an hour, and it being clear that I was not going to just leave, he finally brought the manager over. She asked what I wanted and I reiterated that all I wanted was for the laptop to be repaired or replaced. She agreed to replace it, but...
- Since it was bought online it would need to be sent back (could not be replaced in the store). It would take 7-10 days
- They would not assist in any way in backing up or transferring the data. We would lose everything n the drive (as it was being replaced). I could not keep the old drive and just send the computer back
- The new one might also exhibit the problem. One of geniuses volunteered that he was sure it would. (IMO, if true, this simply means that the model is defectively designed)
story to be continued.....

Unfortunately, I went through the same thing. I do believe my issue was different, though (vibration).
I received contradictory information from 4 or 5 Apple reps over the phone, the Apple retail store refused to repair/replace the machine, and I was told that I may have to pay for labour if I took it to a reseller (obviously incorrect). In the end, I just returned the **** thing and bought a Macbook in-store. With the money I saved, I'm going to build a desktop PC with twice the power.
In my opinion, the service was much worse than the defective machine. I came very close to not buying another mac...

The plastic hinge between my screen and the computer (macbook pro retina) is cracked and doesn't hold the screen anymore? Can Apple change it?

The hinge between my screen and my computer (macbook pro retina) has cracked and doesn't hold the screen anymore. Can I fix it without changing my screen. And if it's still on guarantee does Apple have to repair it?

Apple can fix any and all of their computers. Whether it would be charged to you would be the question. Do you have AppleCare?
Accidental damage is not covered by AppleCare.
How old is this computer?

Macbook Pro Retina Display Cracked, is it replaceable or Do I have to replace the Whole Laptop?

Hi, I bought a Macbook Pro Retina about two months ago....
And a few days ago I cracked the Display on the Bottom Left Corner (3 inch)...
Now I am getting vertical and Horizontal Lines.....
I called a Apple Premium Reseller they told me I have to repalce the whole **** Laptop... is it real or I can just change the Display assembly only?
If so How much will it cost?

Assuming that it is just the screen that is broken, it should be replaceable, but it will cost a lot. (How much I don't know.) Of course, if you dropped it or something similar, there could be all manner of other damage that you can't see. I dropped my previous MacBook Pro (didn't crack the screen), and when it finally failed, the diagnosis was a damaged logic board, and the total repair cost would have been over $1,000, with no guarantees that other components might not also be damaged. I opted to simply replace the machine rather than pay that much and run the risk of other expensive repairs in the future.

MacBook Pro Retina screen cracked on it own while I was watching youtube.

I purchased it on April 2014 from Executive Machines Dhaka, Gulshan Branch. Everything was working fine until 23 feb 2015. While me and my family were watching a youtube video on it, the screen started to crack from upper left side of the side. we all watched how the screen cracked from left to middle to the right.
We all were in shock! In my entire life I have never seen such things. A screen cracked by it self!!! Anyway after that not the 24 feb, I went to dealer as I had free service of one year left. The guys at Executive Machines were shocked as well and said they never seen such things before and they will send the Mac to Singapore to get it checked. So did the paper work and left it with them. 3 weeks later, they notified me that Apple said NO!!
So the fact here is, I didn't drop it nor damaged it in other means. 5 people in the house watched the whole thing live!!! If it was done me then there must have been damage marks, when I mac is fully fresh!!!! the saddest thing when I collected the Mac from Executive machines the screen started having black marks on the upper and lower side of the screen.
This is the most shocking thing that ever happened in Tech using history and I keep wondering who's fault was it!!! Executive Machines received a mac with a mark on the screen and returned me with black marks and ''they said'' Apple said NO!!
I tried to upload photos from 23 feb but something was wrong!!
It would very nice If anybody from Apple contacts me and we can talk about the whole thing.

You are not addressing APple here. We are all just users like yourself.
If you country has Apple store
Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar
Otherwise contact an Apple Authorised Service Provider
This is the Mac Pro desktop forum. I requested your post be moved to the MacBook Pro laptop forum.

MacBook Pro Retina Display - Crack/Pixel explosion?

A week or so ago I noticed what looked to be a spec of dirt on my 6 month old MacBook Pro retina screen. However it actually is some sort of chip/crack in the display. There are a few pixels which are now permanently white and you can see the hole with the naked eye and feel it quite easily. It almost looks as if a pen or something has been jammed into the screen but I take good care of my MacBook and haven't caught anything on the screen as far as I'm aware.
I did a search on here and saw that several people have reported "pixel explosions" where dead pixels have burned a hole into the screen. I took my MacBook into the Apple with printouts of several discussions of others reporting the same problem with a hole in the screen but the Genius refused to do anything in my case. She basically said it was impossible for the hole to be anything but my fault despite the forum threads I showed her. Is it worth me taking it into a different Apple store for a second opinion or am I stuck with this annoying hole in the bottom left of my screen forever?

I just found out the same thing on my MBPr tonight,acturally i got three this holes two small and one big one, I'm very disappointing, I have been searching and there are many versions of the solutions, some lucky people manage to get replaced, but some people like you didn't convince the genius people for a replacement, have you tried different apple store yet, maybe it depends on the people's mood at the apple store, I'm going to try my luck next Monday, finger crossed, I think i will definitely try different store if i cannot get it replaced, hopefully i will show you my good news. otherwise i will be very sad if i can get it replaced, I'm the Sheldon Cooper(from "bigbang theroy") kind of people, and i will be stare at the point forever and frustrated.

Have you had New MacBook Pro retina screens crack?

I have a new MacBook Pro and all of a sudden the screen cracked. I haven't dropped or done anything to it. Has a anyone had that problem?

You should buy a hard case to protect your mac book. The hard case clips on to the Macbook pro 15 inch . I have a hard case and a soft "incase" as well, which i bought from the apple store for when i carry my Mac Book retina. I understand you can buy screen to also stick onto the front screen to protect the LCD.

Macbook Pro C2D Cases

which cases from the apple store are designed for the new macbook pro 15"? because all the macbook pro cases are designed for the 15.4". would it make much difference?

I'm a Spire guy myself.
http://www.spireusa.com/products/BH6.htm
Something else to maybe look into - a buddy of mine purchased a Tom Bihn sleeve (designed for the orginal MBP) for his Core 2 Duo MBP and found that it didn't fit (too small.) He called the Tom Binh people and they told him that he wasn't the first to call regarding that problem. The Tom Binh rep said that he suspects that the new Core 2 Duo MBP may have slightly different dimentions than the original Core Duo MBP.

Macbook Pro screen glass crack repair

Wife picked up her open Macbook Pro with Right hand on base and Left on screen. Suddenly, the point beneath her thumb cracked. She had AppleCare and called for help. They were very polite and informed her that it should be covered...but that it was up to the person in store. Then they warned her that some were nicer than others.
I took it in for he and ran into the wrong person, who made a point of repeatedly telling me that it was his decision. He explained nothing until he gave me an estimate for an absurd amount to get the screen completely cut off and replaced. When I expressed my dismay, he repeated that it was his call. I left and have lived with a cracked screen, unhappy wife, and disappointment in the Apple system.
Please. Please give me an option before this thing spreads too far.

what other options are you looking for? The screen needs to be replaced. And AppleCare was wrong. AppleCare specifically states accidental damage is not covered.

Windows on Macbook Pro, Low connectivity

I have a Macbook Pro I just put windows on, and for some reason my connection to the wireless on my time capsule always says low or very low connectivity. I use it in the same places I did on the Mac side, and I always had a fine connection then. Has anybody else had this problem?

Mate, the ideal resolution is the one originally set. But as you've commented, the text gets too small to be readable. The configuration that I just set is 1440 x 900, and then I set the windows configurations to make things look smaller. This way it looks like an ordinary screen.
By the way, working on this configuration the graphics run a little bit smoother, and the animations are faster. The battery consumption apparently got better. This combination is perfect, and it looks better than Windows 8 (which does not provide you with any configurable resolution that may compare to that on Windows 7).
Hope it helped!!!!

My MacBook Pro has a crack in its screen, how much would it cost to replace?

Hello. I am a MacBook Pro user. I purchased my MacBook Pro in late January. It is still under warranty according to Apple. The crack in the screen showed up in June, and I have no idea what happened. Does anyone know how much it would cost for my screen to be replaced?

Thomas is right, thats why they only now replace the whole clam shell. Meaning they will replace the whole top screen, glass and top cover that is all once piece.
This is also why it is a very expensive repair.
The the actual lcd is replaceable and generally runs around $150 but getting the glass off is another thing. It is glued to the frame that needs to be heated up to be taken off

My Macbook Air 13' Case Cracked

I have the Macbook Air 13' 2013 and I noticed today that there is a crack on the bottom casing.
Can I get this replaced and how much would it cost?

the bottom plate is cheap, it would be a 10 min fix to replace it.
You sure theres a crack? picture? Its tough aluminum alloy....how did you manage to crack it? certainly not on its own.
is it the bottom plate or the chassis, .........be specific.
Either one doesnt need to be replaced, the chassis is too expensive to replace, you should forget it, if thats the case

15'' Macbook Pro - LCD Screen Crack (Internal)

Hi All,
Help me out with my issue here. I bought a 15'' mac book pro (retina display) an year ago and it is still under the initial one year warranty. One day, while browsing, my screen started flickering suddenly for no reason. There was absolutely no external damage at all. I took it to the near by Apple store and was told that it will be taken care of as it is still under warranty. The guy who was helping me out at the store verified everything for any kind of physical damage and he could not find any. He mentioned the same thing in his notes and told me that it will be taken care of within 5 to 7 business days.
Today, I got a call from Apple store saying that there is actually a crack inside and it's no more eligible to get it repaired under the warranty and told me that it will cost around $750 to get it fixed. I was never told about this verification thing by a repairing service company in any of the interactions I had at the store. This is totally ridiculous. Why would there be a crack inside without having any kind of (not even a little crack externally) external damage?
What should I do now? I am not at all convinced with the reason that they are coming up with now, especially after handing it over after complete verification for any kind of physical damage. There is a reason why some one would go for Apple and I think the customer service is one of those undoubtedly but after today's experience, I definitely have to rethink about it.
Thanks in advance !

Hi,
I also have exactly same problem. Apple service centre has given me written response that it's due to pressure. They have ALSO mentioned explicitly that there is no external physical damage after complete inspection . I am not able to understand how can this be classified as abuse or accident when there is no external physical damage at all. They are insisting it's internal physical damage. Can someone explain me how individual can do internal damage without a screech or any external damage ?
Just for background , my pro was working fine till yesterday and when I opened it this morning it had that internal damage. To me it's clearly manufacturing defect and should be covered under warranty.

After downloading Mountain on my MacPro, just installing my MacBook Pro hard disk cracked

Please why?

There is no known time that a hard drive should last. It is an unknowable quantity. The drive is designed to provide a "mean time between failures," but that is a statistical measure, not a guarantee of any actual measured performance. If the Mac is still under warranty, then Apple will replace it. If it is not, you'll have to have it replaced or do it yourself. I don't know how hard a Macbook Air would be, but I'm sure iFixit has a tutorial.

Macbook pro low performance

I'd written about this topic earlier that my mbp had low performance. There were missing packages in library receipts and i moved the missing packages and it's performance immediately went to top. But 3 or 4 days before i noticed that its performance got low as before. I run xbench and the result was awful compared before. I took it to service and they told me that nothing is wrong with the hardware and software and reinstalled osx. But the result is low as the same. What should i do? Is anybody facing that kind of a problem. And the machine gives an error message 4SNS/1/40000000:TBOT what does it mean. Thank you for your replies

Hi mreavsar;
How much free space do you have on your hard drive?
Low free space can cause two problems. First it can cause slow performance. It can also cause file corruption which in turn can cause more poor performance and other strange problems.
Allan

MacBook Pro Lower Case cracks.

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