Missing Topics in TOC

When I generate webhelp the TOC comes out fine. When I
generate either a word or .pdf file the first two topics/books are
missing. They are listed in the Chapter Layout. The headings are
the same as the other topics that are printing in the TOC. Any
suggestions?

Just noodling here a little . . .
1. Which heading style(s) are you using for topic titles? Are
they consistently applied for all topics, looking at the html view?
Are there any stray spaces or html code immediately before the
<begin heading> tags?
2. Are you generating print doc with the project's style
mapping dot, or some other?
3. Did you select "Maintain HTML heading levels"?
In points 2 and 3, I don't know whether these settings (or
which option) may be causing the problem; just suggesting that you
change one at a time to test print output.
Harvey

Similar Messages

Missing topics in TOC and index

I am using Robohelp 6.
When using robohelp for Word with the primary output to html
help several topics do not show up in the TOC nor the index. They
appear correctly when I generate winhelp2000.
Is there some special setting I need to make? The other
topics seem to handled correctly and display correctly.
Thanks, Jim

Hi Jim
Your situation is reflective of the reason you may wish to
consider changing over to RoboHelp HTML for creating output that is
HTML based. As time goes on, more and more folks are shifting away
from that product in favor of RoboHelp HTML. As a result, we are
losing collective knowledge about how to coax it to work for the
HTML formats.
Cheers... Rick

Topic missing in Word TOC only, but OK in document

Sorry for yet another print issue.. I know Peter Grainge's
site and have also done some research but could not solve this
problem. This applies to RH7.
Certain topics are always missing in the TOC of the printed
documentation. If I delete the TOC and generate it new, then the
topic shows correctly. If I only update the TOC without deleting,
then the Topic does not show. It is generated in the actual
document correctly with all its content. I have tried deleting a
topic in RoboHelp and creating it new but without effect. There is
no pattern concerning the topics missing and the file/topic names
are short with characters and numbers mixed, but no spaces or
special characters.
Cond. build tags are used in the project, but not applied to
the concerned topics on content nor topic level. There is no
special content in them, only plain text. No error message during
output. I have tried wrapping them in books or placing them in
various positions in the TOC, no luck.
Do you have any idea what the problem could be?

Welcome to the forum.
1] "...the tool overlooks certain files."
Online help and printed documentation generate in different
ways. Online help includes all topics not excluded by a build
expression. Printed documentation is the opposite. It only prints
what you tell it to print in the print layout, and even then it
will refuse if the topic is excluded by a build expression. For
good reason the print layout can include an excluded topic
(sometimes you generate the layout with the expression, sometimes
without).
If it says a file is missing and it really is not covered by
the above, I'm struggling to see how. It suggests a corrupt CPD at
first glance but if that was corrupt, the file would not show in
Project Manager in the first place unless the file is missing and
the corruption is causing it display regardless. Have you checked
the file is there, using Windows Explorer? Somehow I don't think
this is it. Is there no other clue in the Output view?
2] Changes don't percolate through as not everyone wants
that. Frustrating for those who do. Try Insert | Field | Title.
That will at least keep your topics inline with any changes.
3] The online TOC and print layout TOC are again deliberately
not the same. Many people don't want them the same. First time you
get the online TOC but then whatever you save in print layout
sticks.
If you always want them to be the same, simply click the Move
All Left icon and then the Move All Right icon.
If you use RH7 you can have multiple TOCs and you could have
one designated for print.
Bullets and numbering have always been a pain as you can see
on my site but I think most of the blame is with Word. If you
follow some Word forums, I have seen more than one guru with the
opinion that bullets and numbering have not worked properly in Word
since Word 2.
Working with bullets and numbering the way I describe, which
I accept is limiting, I never have to reformat my documents for
that reason.

Missing topics in pdf-document

Hello,
I am using RH 7 and creating WebHelp. I am also trying to create a pdf-document with the same content as the WebHelp. For some reason, the contents I specify for the pdf-document are only partly included in the pdf-document.
I use the TOC from the project where I have a some books without links (all the associated topics are included in the pdf-document all right), and one book with a link - these topics are not incuded in the pdf. All topics are included in the WebHelp without any problems.
So I am wondering if there is something that could prevent a topic from being included in a pdf-document? Does anybody know? And last, but not least, does anybody know how to solve this problem? I have compared the topics that are inclucded in the pdf with the ones that aren't, but I can't see any difference.
Thanks in advance for your reply!
Regards, Hanne
P.S. I have been through Printed Output on www.grainge.org without being able to find a solution.

Hi Peter,
Thanks for your suggestions, I am afraid I have not found a solution yet. Outputting to Word gave the same problem.
The TOC in the output is in fact different from the TOC in the TOC editor in the sense that missing topics are missing from both the TOC and the "body" of the output. Sorry if I did not make that clear in my first post.
I have a feeling that I must be doing somthing wrong in the Chapter Layout part of the wizard for printed documentation. I have tried creating the books from scratch (by creating and renamingnthem) to see if that would help but it did not. My topics are not imported from Word; they have, however, at some point been imported as htm-files from another project as far as I remember.
The real mystery about it is that my pdf output worked all right in an earlier version of the project. My current project is a copy of that project. I am not aware of having changed anything in the pdf settings, and they look exactly the same (I have compared the settings field by field).
Do you have any suggestions for a way of "resetting" all pdf settings, or should I perhaps try to import the .hhc file from my previous project where they pdf is correct?
Thanks in advance!
Regards, Hanne

Missing Topics in Topics box

As you can see there is a lot of missing subtopics under the Main Menu Overview topic in the left hand Topics Box. These topics all show up in the ,.chm file. Can anyone tell me how to correct this. I can't add the missing topics to the printed doc. If they do not show up in the Topics Box.
I am using RoboHelp HTML version 7.03
Lee

Hi Lee
Sorry, the site belongs to fellow Adobe Community Expert Peter Grainge, not me.
Secondly, I think what Peter points out in the page I linked to was that the first time you create Printed Documentation and move through the dialogs, the TOC used *AT THAT TIME* determines the topics. So if you come back later after having added additional topics to the project, you need to take some special steps in order to see those topics reflected in the dialog. That was my thought as to why you weren't seeing them.
I suppose a valid test here would be to right-click the Single Source Layouts pod and create a fresh layout for Printed Documentation. If you try that, do the topics finally appear?
Additionally, do you have more than one TOC defined for the project? If so, have you ensured you pointed to the correct or desired TOC?
Cheers... Rick
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Missing Topics

I have 9 topics in a sub-folder. After I generate the
project, all of the topics appear in the output folders. 3 of the 9
topics cannot be found when I search through the RoboHelp interface
and they appear as Page Not Found for my context sensistive help.
Any suggestions?
Other clues:
None of the 9 topics are accessible through the TOC - this is
intentional by design.
I'm using RoboHelp 5.0.2.
WebHelp Pro output

Hi - thank you for your reply.
I have not noticed any difference between the files.
I did try one experiment - I created a new topic and then
copied and pasted all of the HTML code into the new topic. Not sure
why, but this fixed the problem with that single file. I'd rather
not have to do this for every missing topic....(I suspect there are
probably many more than just the 3 I found so far).

RH7 Topics in ToCs report?

I have a project that has 11 different layouts: 2 go to
WebHelp, 9 go to Word, with variable content determined by both
ToCs and conditional build tags. The customer wants minor changes
to a few topics in the Word output. The quickest way is to edit the
individual Word docs and the Source files separately, because of
the time it takes to generate new output to in Word and then
reformat the content to make it look good.
Is there an easy way to find out, for a particular topic,
which ToC (or layout) it appears in? 114 topics x 11 ToC variants =
a lot of lists to cross-check!

Hi Philip.
I fear there is no easy solution to this. I seem to remember
you use RH7? I don't use that version and can't remember if it has
the ability to report over multiple layout. I don't think so.
What I would do is print off each of the 11 TOCs. You can do
this from the output files. Then use the Topic Properties to report
on the build tags. You can turn this on (and all the other options
off) via the options tab. You could use this report to identify
which tags are applied to specific topics and then mark the TOC
topic entry with a highlighter.
As I said, it's far from pretty but is a way of simplifying
things a little and reducing the risk of missing things.

Cannot explain missing topics?

In DOC/PDF ouput generated with 'Printed Documentation' wizard 2 topics are missing. I'm NOT using any conditional build tags here, and the topics are also included in topics dialog in 'Printed Documentation' wizard (2nd dialog in the wizard).
I have removed and re-added both topics, but this doesn't change a thing.
I only discovered this when creating a new single source layout for printed ouput from scratch, using the exact same settings as in above 'Printed Documentation' layout.
Maybe a file is corrupt or so? Any suggestions.
Best regards,
Herman

I now know why the topics were missing.
I checked the 'Output View' log and found following error:
Missing topic '!SSL!\Printed_Documentation\!doc_tmp_folder_0\Special_matters\Valuation_of_inventory_wit h_standard_cost_price_system\D._Valuation_of_inventory_with_standard_cost_price_system.htm '.
Failed to process 'D. Valuation of inventory with standard cost price system'...
After some trial and error, it turns out that the output file path is too long (my guess is that the length is limited to 256 characters) .
When updating this filepath in the layout created from scratch that worked OK, the topics also were not included.
Kind of sloppy.
Best regards,
Herman

Missing topics in printed documentation

I am using RoboHelp V7 and WebHelp as my Primary Layout. My project has approximately 100 topics.
The project is basically an A-Z with various topics saved into 26 folders (A-Z). The printed documentation prints perfectly except that the H1 headings for all the 'A' topics are missing from the resulting Word document.
The table of contents in the Word document is correct, with "A" listed but none of the topics are listed in the TOC. The topics appear in their correction location in the word document except the H1 headings is missing. The heading "A" appears in the correct location in the Word document.
In each topic the H1 is in the header and draws its text from the name of the topic.
All the 'A' topics were created manually and the rest 'B-Z' were imported from an Word Document. This appears to be the only difference between the topics!!
All the topics (A-Z) are connected to the same template and access the same CSS file.
On the final screen of the Print Documentation Wizard (Print Document Appearance - Pninted Documentation) I have tried connecting to different templates from the drop down list under MS Word Template. I have also created my own *.dot file out of a resulting document (i.e. stripping all the text and saving as *.dot). But no luck.
Any thoughts?
Many thanks in anticipation.

The HMTL for the two types of pages looks identical
An 'A' page
<div placeholder id=header style="width: 100%; position: relative;">
<h1><variable name=title x-format=default x-value="Air conditioning">Air conditioning</variable></h1>
</div>
A 'D' page
<div placeholder id=header style="width: 100%; position: relative;">
<h1><variable name=title x-format=default x-value="dress code">dress code</variable></h1>
</div>
The only obvious difference in the HTML for the two types of pages is that the pages imported from Word have the following line in their metadata:
<meta name=OriginalFile content="Orientation Guide - Draft Wording_V2.doc">
And both types of pages are clearly connected to the same style sheets.
Stumped?

Skin shows/ missing topic in main frame

Due to a Robo > host server incompatibility problem, the
Publish feature does not currently work. As a workaround., I'm
trying to ftp all my files from my desktop WebHelp folder to the
host server. Will this method work?
When I check the site with my browser, I see the desired
skin, nav bar, and TOC. However the "home" topic is missing from
the main frame. How do I preserve links (between TOC and pages,
start page and skin, etc.)? Also, do I have to redesignate an Index
page?
Thanks in advance for any help you can provide.

Wow, I've got the EXACT same problem with our SRM system. TWPURLSVR seems to have the URL's defined properly for our logical system. Please post back if you indeed solve the problem with help posted. Also, I wonder if there is a way to check that the URL I put in is maintained properly. I just cut and pasted the URL that gets me to bbpstart between the first set of //.../
Thanks

RH7 Topics in TOC don't display in Help

I'm using RH7; I create Web Help and printed documentation, both Word and pdf versions. All of my topics are in the TOC. However, two of the topics (which are in the TOC) don't appear in the generated Help or in either version of the printed documentation. If you jump to them from internal links, they show up, but they don't appear in the geneated Help's or printed documentation's TOC. ?!?
It's particularly a problem in the printed documentation, for when I want to create a user's manual from the file and only find out by accident that something is missing.
I've tried restarting the program and restarting the computer. :-) Windows xp professional.
Thanks for any tips!
Lance

Hi there
Do these topics simply not appear in the TOC to click on or is it more that you see them in the TOC, but clicking does not produce an action?
Do you have any Conditional Build Tags applied?
Cheers... Rick
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Topics in TOC are not being published in Word output

Windows 7
RoboHelp 9.0.2.271
Word 2010
I am having an on again/off again problem with RH not publishing all topics.
The topics are in the RH TOC and when I double-click them while in RH, they open for editing.
However, when I publish these same topics, they are not in the Word document--although they are in the web help.
Previous fixes include rebuilding the TOC (groan) or finding that rogue piece of code that causes topics not to print in Word or web help.
Question 1: Does anyone know why this is happening?
Question 2: Short of manually comparing RH TOCs against Word and web help (for 13 books), does anyone have any ideas on how to ensure all topics are included in the output?
Thanks in advance for any help.
Mary

There's a common misconception that what is in your TOC gets published.
The TOC is used the first time you generate a printed document. Thereafter, there is no update for good reason, you may want different topics. To update to what is in the TOC you need to click the Left arrow to clear everything from the right pane, then click the right arrow to put the new version of the TOC across to the right.
If you look at the current version of the TOC you will see some books on the left are not highlighted. That indicates there are topics in that book that are not on the right.
See Printed Documentation on my site.
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

Use Topic in TOC more than once...

We have just purchased RoboHelp 6 for our Help System
generation as well as to begin developing online training courses.
I have a WebHelp File that contains 5 books - one book per
procedure. I have a topic that is applicable to two procedures.
Without having to make a copy of the topic, is it possible to set
up the TOC to use the topic in question more than once?
The problem arises when I am setting up the Browse Sequence.
I tried to set up the Browse Sequence using the Auto-create using
TOC...option, but the sequence appears to be in alphabetically
order. In fact, it is in no way, shape or form even close to the
TOC (as indicated in the Help - Topics in each browse sequence will
be in the same order as in the TOC)!!!
So, I tried to manually create the browse sequence. I used a
browse sequence to contain all topics, then I set up another browse
sequence to contain the duplicate topic. When I use the navigation
arrows to move through the toc, it will not advance to the second
browse sequnce.
Any ideas or suggestions would be greatly appreciated. Thanks
in advance.
Lisa

Hi LNT1
The trick to all this is to never directly link from the TOC
to the desired topic. Let's assume the TOC should have a topic
appearing in two different places. In order to make this work, you
link from two different redirect pages.
Now if you generate WebHelp, I see where there could be an
issue, because the browse sequence can only link from one topic to
another. In other words, a topic can only have a single link to and
a single link from it. So in this case, the redirect trick would
fail. However, another trick comes to mind that may work. Instead
of a Redirect page, you could have two different pages that instead
of redirecting, contained an Inline Frame (IFRAME) that simply
displayed the contents of the desired page. Basically, the pages
containing the IFRAME would link properly and provide the desired
effect.
For more on IFRAMEs, download my Tips and Tricks file and
scan it for how to create IFRAMES.
Cheers... Rick

Missing Topics in Printed Doc

I am losing my mind! I am trying to generate printed doc for
the sole purpose of sorting a bunch of pages in hard copy to
rethink the organization of one part of my projects. Ironically,
every time I generate the printed doc (i've done it about 20 times
so far), these pages are nowhere to be found! I've included them in
the TOC, I've moved them out of a book within a book, I've deleted
them from the TOC and added them to a book that is generated as a
chapter. I've renamed the book to remove non-alpha characters. I've
deleted the book and created a new book with a completely unrelated
name. NOTHING I do will get these pages to print. SO - I have 175
pp. document of the 175 pages that DONT need to be printed and I
can't for the life of me print the +/-20 pages that are the ones I
want in hard copy.

first, I am using RH version X5.0.2.
1. On your Project tab, all the way at the bottom, open the
Single Source Layouts directory. Double click on Printed
Documentation.
2. Set up your doc name, path, and build expression as
needed. Click on Next.
3. This next window is where you can select any or all topics
to include in the printed doc. It defaults, I believe, to all
topics and chapters. Just select each chapter or topic you do not
want and click on the left-pointing arrows to move these topics out
of the list on the right side of the window. Only the topics and
chapters listed in the right side (under chapter layout) will
print. This selection window works much like the Browse Sequencer
tool.
4. When all appropriate topics are excluded / included, click
on Next. In this window, you are establishing the sections of the
resulting doc - set up sections as needed. If you aren't publishing
this doc for distribution (just for yourself), I wouldn't worry too
much about this step. Click on Next.
5. The last step before the doc generates is to determine
which Styles set you will use - the styles you use in RH, or a Word
Style set. Again, since this is just for you, don't sweat it. I
just use the Project's CSS Styles (select this option from the menu
at the top of the window).
6. Click on Finish, let 'er rip, and see what comes out.

Missing topic in PDF

Hi,
I am using RH 9.
I have converted content created in RH 6 or 7 (not sure)
I have added a topic, it is in the TOC, and generated web output
I need to create a PDF. The new topic does NOT appear in the in the PDF TOC or in the body of the PDF
Is there a fix for this?

When you use the Printed Documentation single source layout to create the PDF, the second step allows you to select the topic that will be included. You'll probably had the TOC filter set by default. If you change this to a folder, you'll be able to select the topic that isn't in the TOC and add it to the output.
BTW you may find it easier to create a Word file first and then PDF that.
The RoboColum(n)
@robocolumn
Colum McAndrew

Missing Topics in TOC

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