Verizon Not Receiving My Payment

Pay my bill online + on time, get conformation # + "Thank you for your payment" e-mail. It is deducted from my credit card but does not register in my account. This has been going on for several months. I've called several times, spent hours on the phone with rep's, Verizon has my phone # wrong in my e-mail conformation page & still no
resolution. Please help. Just got off the phone with a rep for about the 6th time. He said it will be resolved. As the rep's have said in the past. PLEASE HELP!

Hi gregandsharon,
Sorry you are having difficulty with your payments. An agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account for more information or to help you resolve your issue. Please remember to check your spam/junk folder if you do not hear from an agent.

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Battery Pull:
No data will be lost when doing the following: pull the battery while the device is ON.
Replace after a minute, Let the device reboot 1-3 min, see if the problem is fixed.
Message Edited by Bifocals on 02-01-2009 12:19 AM
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Verizon Not Receiving My Payment

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