Why can"t i redeem my voucher?

why cant i redeem my voucher?  it ought to expire december 31, 2014 but it keeps giving me a response that its expired.

Hello richy757,
Thank you for contacting Apple Support Communities. Have you tried to redeem the voucher following the steps in this article?
iTunes 11 for Mac: Redeem an iTunes allowance, gift certificate, or Gift Card
http://support.apple.com/kb/PH12294
Regards,
Jeff D.

Similar Messages

  • Why can i not redeem my voucher. it keeps saying error code -1202

    why cant i redeem my voucher on itunes? every time i try it tells me error code -1202 wot does this code mean ive never had a prob before

    Hey MarleeMason,
    Thanks for the question. I understand you are experiencing error 3004 when attempting to update your iPhone. The following article addresses this error message and potential resolution:
    Resolve specific iTunes update and restore errors
    http://support.apple.com/kb/TS3694
    Resolve communication issues
    Check the hosts file or TCP/IP filtering, which might cause communication issues between iTunes, ports, and servers.
    Common errors: 1004, 1013, 1638, 3014, 3194, or 3000-3999. These alerts refer to gs.apple.com, say "There was a problem downloading the software", or say the "device isn't eligible for the requested build".
    Thanks,
    Matt M.

  • Why can't I redeem my ringtones

    i brought a ringtone on this device but had to reset my phone why can't I redeem my previously brought ringtones

    If you mean redownload it, then ringtones (and audiobooks) are a one-time only download form the store. If you haven't got a copy of it in the Tones part of your computer's iTunes library (whilst they are still on a device you can copy purchases from it via File > Devices > Transfer Purchases), and/or on your backup of your downloads/library, then if it still in the store and you haven't moved countries then you can try contacting iTunes Support and see if they will grant you a redownload :  http://www.apple.com/support/itunes/contact/
    But if not already doing so you should be keeping and maintaining a backup copy of all of your downloads, any item (app, music album etc) could be removed from the store by the rights-holder at any time, you are only guaranteed one download of any item.

  • Why can't I redeem iTunes credit to buy gems in clash of clans?  It keep charging to my credit card.

    Why can't I redeem iTunes credit to buy gems in clash of clans?  It keeps charging to my credit card. It happened from my iPad and from IPhone 3G.

    You have a balance on your account i.e. you've already redeemed the card onto it ? If you have then it should automatically be used (it's only when gifting that your credit card should be used), you could try contacting iTunes Support and see if they can see why it isn't : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • Why can't I redeem my credit I already have on my itunes account? When I try to redeem to make a purchase I'm taken to a page to pay by credit card. What gives? On the itunes page it DOES show I have over $50 credit remaining on my balance.

    Why can't I redeem my itunes credit of over $50 I still have on account to buy a movie? It IS showing on my itunes page. I haven't had this problem in the past. Two weeks ago the Apple store in Omaha,NE reinstalled my Snow Leopard program. Would that effect anything?

    Itunes verifies your account using billing info.

  • Why Can't I redeem my iTunes Voucher?

    I have sent itunes voucher to my partner via email but when trying to redeem by clicking on the link it takes me to screen to install itunes on pc which is already installed.......any ideas??

    Hello richy757,
    Thank you for contacting Apple Support Communities. Have you tried to redeem the voucher following the steps in this article?
    iTunes 11 for Mac: Redeem an iTunes allowance, gift certificate, or Gift Card
    http://support.apple.com/kb/PH12294
    Regards,
    Jeff D.

  • Why can't I redeem an itunes voucher?

    I have an itunes voucher and I keep being asked to sign back into itunes repeatedly.  Any advice?

    iTunes Store Support
    http://www.apple.com/emea/support/itunes/contact.html

  • Why can't i redeem and buy

    App store keeps telling me I cannot access my account information.  More worringly the gift card I have tried to redeem is no longer recognised.
    What can I do?

    And as to why, it's because the record companies (and other rights holders) won't allow cross-border sales (for any download store with major-label content).

  • Why can i not redeem my code to get my serial number?

    I have a redemption code. I cant put it anywhere to redeem and get my serial number. been at this for hours. I signed up for Adobe Online and then was never prompted. there are all kinds of pictures "showing" me how to do it but I cant call anyone to get any help. I am good with computers and normally don't have this kind of issue. I feel like I spent so much money and there is no way at all to fix this. I have done all of the online help prompts and nothing NOTHING is actually helping. All showing me the same thing which is the screen I cant seem to bring up. On my piece of paper I got with the program it says "enter the code" a lot of good that does me. PLEASE someone help Im in tears

    Make sure you have cookies enabled and clear your cache.  If it continues to fail try using a different browser.
    Though the following might be something you have already seen, since I can't tell from your explanation I should offer it anyways...
    Redemption Code Help
    http://helpx.adobe.com/x-productkb/global/redemption-code-help.html

  • Why Can't I Redeem My Product?

    After waiting all day for Apple servers to work, I still cannot redeem my product at the App Store. I'm told my login details are wrong. They weren't wrong when I logged in to pay for it!!!!

    Hello Maztown,
    Thanks for contributing to the Apple Support Communities.
    It sounds like you were not able to download an application from the Mac App Store on March 11th.
    The iTunes Store services were experiencing issues at that time, which may have affected your attempts. You can see the system status for Apple services at this link:
    Apple - Support - System Status
    Please try logging in again, if you haven't already. You can use the steps in this article to download the app you purchased:
    Mac App Store: Finding your purchased apps - Apple Support
    Sincerely,
    Jeremy

  • Why can't I redeem serial number?

    I downloaded a trial and after a month I purchased creative cloud through my school. I used my redeem code the school emailed me and after a couple of weeks I opened my photoshop and it's telling me my trial is up and I cannot use my redeem code to get my serial number again because technically it's been used again. How do I fix this problem so I can use photoshop that I purchased again?

    ayogorjesss
    launch photoshop
    Click on License this software, then choose not my Adobe ID option and sign in. If it is still prompting the enter serial number
    Check your hosts file entries once
    Open below link and refer the 3 step.
    Sign in, activation, or connection errors | CS5.5 and later

  • Why can't I redeem my gift card... only took money from my credit card

    I redeemed my itunes gift card, shows the amount in my account, but still took money from my credit card account.

    If what you paid for was any sort of gift, that's normal. If not, click here and request assistance.
    (97363)

  • Why can't I redeem a gift app?

    Received email from Apple because my boyfriend gifted me Robot Unicorn Attack. I clicked the redeem button and Apple.com sight pops up saying I need to download Itunes 10.6, I did that and it keeps popping up with the same message. How do I accept my gift?

    Contact iTunes.
    Apple - Support - iTunes - Contact Us

  • Why can't i redeem iron man 3 digital copy?

    I have gone to More.Marvel.com and redeemed my digital copy.  I choose iTunes as my choice to view the movie.  Then it takes me to itunes and log in.  I put in the same code that was provided to redeem the movie at More.Marvel.com and I get an invalid code?  What am I doing wrong?

    Perhaps this support document will help.
    HT1539: Transferring or downloading an iTunes Digital Copy.
    tt2

  • Why can't i redeem my gift card?

    I type the code is and it says its not valid. why is that? i have never had this problem before.

    iTunes Store: Invalid, inactive, or illegible codes

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