In Windows 7, iTunes gives error message "An iPhone has been detected, but it could not be identified properly. Please disconnect and reconnect the phonon then try again.
In Windows 7, iTunes gives error message "An iPhone has been detected, but it could not be identified properly. Please disconnect and reconnect the phonon then try again."
I have a iphone 4S. It has been activated on Win 7 computer and synced. But overnight this meassage reappears.
I have same error except that i get it even when my phone is not connected.
Similar Messages
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"An iPod has been detected, but it could not be identified properly" error
We have had five iPod Nano's installed via our home computer (Dell PC - Windows Vista):
one 2nd generation (currently being used)
one 3rd generation (not in use - was lost)
one 4th generation (not in use - was stolen)
two 5th generations (currently being used)
The iTunes 10.0.1 Update was installed during the first of the two 5th geneartions installation process.
We recently bought another 5th generation. When we went to install it, we received the error message "An iPod has been detected, but it could not be identified properly". The 2nd generation can access the entire library and download music but the two 5th generations are no longer able to access the library and download music. Basically, they can only be used to listen to the current music within does 5th generation iPod Nano's.
We tried everything that's been recommended in the Support section but nothing has worked in order to restore the capability of accessing the library and downloading music for the 2 generations....This is where we need HELP!!!
As for the new 5th generation, we have installed it into our laptop instead with no problems (so far). We've read that there is a way to move the iTunes Library from one computer to another which we hope this will be an option once we fix the issue of the two 5th generations.
If anyone can provide any recommendations please post. We have spent the better part of our weekend trying to fix this problem with alot of frustration along the way.
Thank youUninstall everything from your pc that is published by Apple. This includes; iTunes, Quicktime, and Bonjour. I also had this problem and it is VERY frustrating. Then re-install iTunes of course.
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I get an error message - an I pod has been detected but it could not be identified properly this happened after I downloaded a newer version of I Tunes does anybody have a quick fix??
Hi positive29,
Welcome to the Apple Support Communities!
I understand situations like yours can be very frustrating. I would recommend the attached article to help you troubleshoot and resolve this issue.
iPod nano: Error message saying that iPod 'could not be identified properly'
http://support.apple.com/kb/TS3218
Have a great day,
Joe -
"An iPod has been detected but it could not be identified properly" iPod Nano 7g and 3g won't work with Windows 8 PC. worked fine up until a month or so ago and now they are not recognized.
Hi cueball819,
Thanks for using Apple Support Communities. This article has steps to try if your iPods aren't recognized by iTunes or Windows:
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/TS1369
Cheers,
- Ari -
"An ipod has been detected, but it could not be identified properly. Please disconnect an reconnect the iPod, then try again. An unknown error occured (2005)."
What does this mean? I have an iPod shuffle 4th gen but its not detected in itunes... it can only be seen in the device manager, but I can't see it on the task bar. Can anyone please help me?I have same error except that i get it even when my phone is not connected.
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what do i do when i try to open my ipod nano in itunes and it says "an ipod has been detected, but could not ne identified properly"
Hello rachel167,
I would use this:
iPod nano: Error message saying that iPod 'could not be identified ...
Ensure you use every step.
Hope this helps.
~Julian -
Itunes will not recognize my Ipod Nano 5th g. It shows up on my computer. But Itunes gives me a message that says "An ipod has been detected, but it could not be identified properly. I did all the steps in the ipod assistant. Unistalled and reinstalled drivers and itunes. restarted ipod and even erased everything. It is recognized by other computers. And itunes recognizes my iphone fine. please help.
Have you restarted your computer? iTunes updated?
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error message says "an ipod has been detected but it could not be identified. We've disconnected the ipod and reconnected it but it hasn't worked.
If the iPod was originally formated to your computer, restart your computer. If not - How to use your iPod to move your music to a new computer
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Please can anyone help me..I am not able to sync my iPod.!
Have you carefully worked through all the troubleshooting in this Apple support document?
iPod nano: Error message saying that iPod 'could not be identified properly'
Did this iPod previously work with this iTunes installation/library?
B-rock -
ITunes message: an ipod has been detected but could not be identified properly.
For some reason my ipod nano 7th generation will not connect to iTunes anymore. It comes up on my computer but iTunes will not "identify" it. I have tried resetting my ipod and unistalling iTunes then reinstalling and following the help intructions online. Anyone know how to fix this? Cheers.
I recently began receiving this message when i try to sync my ipod to itunes: " an ipod has been detected but it could not be identified properly." Never had this problem before. Have tried all troubleshooting suggestions.
Doublechecking. Have you also tried a complete uninstall of both iTunes and all the other related software components and then a reinstall? If not, try the instructions from the following document:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8 -
keep getting error message saying ipod detected but could not be identified properly - I have tried all the steps on the support page twice and it still will not work! I am running windows 8 (which it has worked with ok before) - struggling
I recently bought some new albums and can't play them on my ipodI just encountered the same problem on my 2 month old MBPro. I found a work around by changing USB ports. As for the actual cause or the reason why that worked, I dont know. The USB port I was using works fine with my phone or other USB devices.
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can anyone help me try to figure out whyall 3 of my devices jsut stopped beign acceptd on my itunes? ipod touch, nano 6th gen and ipad. none of them will be read on my itunes, yes i have uninstalled and re installed my itunes and plugged and unpluggd the devices and i have reset them numerous times. so what next?
Doublechecking. In the course of your troubleshooting to date, have you worked through the following documents?
iPod nano: Error message saying that iPod 'could not be identified properly'
iOS: Device detected but not identified properly on iTunes for Windows -
I upgraded to 11.1.14.62 this morning. Not iTunes is saying "An iPod had been detected but could not be identified properly". I unlugged/replugged in. I reset the iPod, I removed iTunes and reinstalled. I'ver tried three different cables.
When I put the iPod in disk mode it shows up briefly as a disk then goes away.
Any ideas?Hi there - I've spoken with Apple and here is their response (worked for me). You need to uninstall not only iTunes, but also (in this order):
1) iTunes
2) Apple Software Update
3) Apple Mobile Device Support
4) Bonjour
5) Apple Application Support
Then you restart your computer.
Then you install the latest version of iTunes (which will reinstall all those things you uninstalled).
Then you restart your computer again.
Mine is working perfectly again now.
I hope it works for you,
Carmen. -
After installing the safari update for windows, outlook is now not opening email hyperlinks. I have set safari to be my default browser but outlook won't open it when I click a link. I get the following message: "This operation has been canceled due to restrictions in effect on this computer. Please contact your system administrator." Please help.
Hi mcclausky, you may need to manually remove a policy setting from the registry. You also should scan for malware that might have created this problem.
This article lists scanning and cleaning tools other Firefox users have found helpful: [[Troubleshoot Firefox issues caused by malware]].
To check your Windows registry for policy settings that might affect Firefox or other programs, I suggest consulting a Windows forum or Microsoft's forums. For example:
* http://windowssecrets.com/forums/
* [http://answers.microsoft.com/en-us/windows/forum/windows_8-system/this-operation-has-been-cancelled-due-to/9677848e-072d-4206-87f4-9da9284d6151 This operation has been cancelled due to restrictions in effect on this computer. Please contact your system administrator. - Microsoft Community]
* [http://answers.microsoft.com/en-us/windows/forum/windows_xp-security/restrictions-this-operation-has-been-cancelled-due/8af1d0cd-8fbd-4223-9396-86d7497bb275 Restrictions. This operation has been cancelled due to to restrictions in effect on this computer.Please contact your system administrator. - Microsoft Community] -
can anybody help with the issue i'm having please.
Hey there rondulecki,
It sounds like you are unable to sync your device to iTunes because the device could not be recognized properly. I do not know if this is the guide you are referring to, but I would recommend the troubleshooting from the following article to help troubleshoot what is happening named:
iOS: Device detected but not identified properly on iTunes for Windows
http://support.apple.com/kb/ts2818
Thank you for using Apple Support Communities.
All the best,
Sterling
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