BT Mobile monthly usage

How can I monitor the talk /text/data usage ?. I decided on a 250 plan for my son and I've just been hit with a £70 pound bill for the first month.I've been on to the helpdesk ( for hours) and have only found out that mobile bills cannot be seen on My BT and that calling 0800 0322111 Opt 2.2 only sends your blood pressure into overdrive. Would appreciate any help.

MoonzieMan wrote:
Thanks for the quick reply. Unfortunately I cannot register either the account or the mobile number on My BT - I think it is a failing within BT Broadband Anywhere. It just means this service is completely unsuitable for the purpose for which it was purchased. Update -- just been on to billing and they confirm there is no remote monitor on usage and no cap can be placed on usage. Hopeless !!!
Well I am on BT Broadband Anywhere, and you can register your account.
I would suggest that you ask the UK Based BT Care Team who moderate this forum, they are very good at sorting this type of problem out.
They can be contacted via this form http://bt.custhelp.com/app/contact_email/c/4951
They usually respond by phone or e-mail within 72 hours.
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

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Hello kasinathadurai,
Welcome to the Apple Support Communities!
I understand that you have some questions about cellular data usage and apps that use cellular data. For this question, I would refer you to the attached article that will help explain how data usage, call time, and app cellular data is calculated.
Learn about cellular data settings and usage on your iPhone and iPad (Cellular Model) - Apple Support
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International calling planminutes per month usage

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ok then following these steps.
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Which day my monthly usage will be reseted to zero...

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Hi DS
I can advise that the system is set up for all customers usage to reset on the same day. Its a lot easier than having to reset a large number of customers on different dates throughout the month.
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Cheers
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BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry that we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)

High monthly usage!!

My average monthly usage is 10gb. This month however I have so far reached 47gb and have done nothing more excessive. I Don't download music I have downloaded one movie from play this year and I don't do Online gaming. I phoned BT and they told me I used 10gb in one day. This was a day when nobody was in my house from 9to5 and the modem was switched off! My modem has a password etc. BT just keep saying it must be me?! Any ideas?

It is advisable to keep your router and modem on 24/7 unless you have a really good reason for doing otherwise.
Monitor your usage as described in this thread.
https://community.bt.com/t5/Bills-Packages/Unbelievable-BB-Usage/td-p/1237389
Using your Home Hub you can see what data is being used in realtime and what devices are connected so you need to know how to access this information.

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Hi
Sorry if this has already been covered (cant find the info) but can anyone confirm the timescale used by BT to measure internet usage - is it from the 1st of the month or from the billing date (24th in my case)
Thanks
Stuart

It's from the 1st of each month
( Confirmed by StuartH - http://community.bt.com/t5/BB-in-Home/Which-day-my-monthly-usage-will-be-reseted-to-zero/m-p/25011#M... )
edit. to provide the correct link and not the one further down that thread
-+-No longer a forum member-+-

Monthly usage start date

Hi
if i joined bt on say 27 sept 2010 where does my monthly usage end, is it the end of sept or 27 oct(1 month )
Solved!
Go to Solution.

Bt broadband allowances begin the 1st of every month.

Does Infinity Option 2 display monthly usage?

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Solved!
Go to Solution.

sijomi wrote:
I know you can monitor monthly usage via your BT account on Infinity Option 1. Is it also displayed if you are on Option 2 even though, being unlimited, it's for information only?
Hi there,
Yes you do still get a usage monitor on Infinity option 2.
See below for a screenie.
I hope this info helps.

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Hi InfinityAnnoyed,
Welcome to the community and thanks for your post.
Can you send me over a few details and I will look into this for you. Click on my username and under the "about me" section you will the link to get in touch with us. Whenever we receive your details we will go from there.
Cheers,
OlgaC
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry that we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

Monthly Usage

Whats using so much data on my iPhone? I have it with me all the time and everytime I check it goes up. My billing period begins on the 8th and so far this month I've used 5.2GB over 3G alone. And none of that is me actually using it. I have no idea but I need help. Would a restore help? The only thing running is pandora and I usually pause that when I'm not using it.

I could be wrong on this, but Pandora is one of the few apps that doesn't stop in the background. Before you try restoring, actually close (not just pause) Pandora when you're not using it and see if your data usage is less.

Skype audio call to a mobile - data usage

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Unfortunately it seems some people forget their b's and B's.
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100,000 bps / 8 = 12,500 Bps (Bytes per second) and is the same as 12.5 KBps (Kilo Bytes per second)
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7.5 MB per 10 mins
22.5 MB per 30 mins
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Debugging ADF Mobile Memory Usage

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Does anyone have troubleshooting tips or a workaround? I'm trying to get some memory usage information.
JDev build: JDEVADF_11.1.2.3.0_GENERIC_120914.0223.6276.1
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Hi,
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Thanks,
Joe Huang

BT Mobile monthly usage

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