HP Laserjet pro 300 ME sided printing

Hi!
I have tried everything that I can to print 2-sided on this printer. Once in a while it works, but mostly I fail. Today trying to print my 84 pages of Tax forms, it would send to the printer and then it would just disappear!
I have tried calling HP a coiple of times, and after the long waits, I am told that they are Windows Help desk and I need to call the Mac desk, where I have left voicemails and no response.
Can someone please tell me how to print Duplex with this printer?
Thanks,
SKG

Hello nick-g,
Welcome to the HP Support Forums!
To get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial product. You can do this at Commercial LaserJet Forums.
I hope this helps!
JERENDS
I work on behalf of HP
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HP laserjet Pro 300 m375nw Wireless printing is fine but "can't find scanner"

I have recently got an HP Laser Jet Pro colour MFP M375nw.
It installed perfectly on both my Win 7 laptop and on my Mac and I can print wirelessly without issues from either device or from tablets and phones.
however, when I try and scan it says it can't communicate with the printer.
When I try and run any utility (Hp print and scan doctor, device toolbox, etc.) it says that it can't communicate with the scanner/printer.
I have uninstalled and reinstalled but am at a loss how to fix this. Any ideas please?

Hello nick-g,
Welcome to the HP Support Forums!
To get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial product. You can do this at Commercial LaserJet Forums.
I hope this helps!
JERENDS
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

Set up HP LaserJet Pro 300 color MFP M375nw wireless printer

I switched computers, and set up the printer to the wireless network, however, I still can not print.

Hello Jill-UNS,
To get your issue more exposure I would suggest posting it in the commercial forums since the HP LaserJet Pro 300 color MFP M375nw is a commercial product. You can do this at HP Enterprise Business Community.
The support page for your product may be helpful in the meantime:
HP Support Center.
I hope this helps!
RnRMusicMan
I work on behalf of HP
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Can I get an HP Laserjet pro 300 Color laserjet multifunction printer to work in OSX 10.7.5. the disk says it only supports OS.6

Help. I just purchased an HP Laserjet Pro 300 multifunction laserjet printer for a new home office. I tried to load it on my Macbook Pro which has the OSX 10.7.5 operating system and the disk says it only goes to OSX 10.6. Do I need to return this heavy printer?

Ditch the disk.
If the Mac is up to date with all system updates, it probably is already carrying all it needs to talk to the printer. Just open the Print & Scan perfpane in System Preferences and get the two talking (USB: plug it in, Network: type in the IP address, if the Mac hasn't discovered it already), give it a few seconds and just confirm the correct model has been chosen. Many times the printer will pop up in the list on its own accord, else use the plus ( + ) button to add manually. Holler if you need more help.

LaserJet Pro 300 M351A Wireless Accessory?

On the HP website it clearly states that my printer (HP LaserJet Pro 300 color M351) DOES have a "wireless capability" ...
This statement is to be found under the "Technical Details" section in the paragraph entitled "Connectivity and Communications":
Wireless capability - Optional, enabled with purchase of a hardware accessory
I've Googled high and low and I cannot find out:
What is meant by "a hardware accessory"
Is it a print server device? Is it a wireless usb adapter? What?
I have an urgent need to add this device to a small wirless network, but I can't figure oyt how to?
Please help - anyone?

Hi,
Wireless optionality is available with the HP Jetdirect ew2500 802.11b/g Wireless Print Server (J8021A), that can be found listed within the Supplies and Accessories section below:
http://www8.hp.com/emea_middle_east/en/products/printers/product-detail.html?oid=4346029&jumpid=oc_r...
Regards,
Shlomi
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Laserjet pro 300

I installed LaserJet Pro 300 with Windows 8 and it worked great for several months. Upgraded to 8.1 and have experienced problems everyday. The print queue won't clear when I delete documents; starting and stopping the spooler doesn't clear the queue and shutting off the printer and restarting doesn't always work either. Have received message from HP multiple times to Reinstall HPLJ300-400 color MFP M375-M475 -- to use this printer with Windows 8.1, you must reinstall it using the original installation media or download files. Done, DOne and DONE! Nothing works. . .when is this known issue going to be fixed and a patch available.

Hi Grills,
Have you tried the steps listed here:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02239404&cc=us&dlc=en&lc=en#N4211
Although I am an HP employee, I am speaking for myself and not for HP.
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HP Laserjet Pro 300 won't power up fully

I've had an HP Laserjet Pro 300 for 4 months and I haven't had any issues until today.
I ran a few scans without issue and then in the middle of a scan, it just quit scanning. It seems to have lost connectivity.
I shut the printer down and attempted to re-boot it. It started booting then it quit shortly afterward and didn't finish booting. The power is up but it doesn't load fully.
I have tried rebooting the computer connected to the printer and I have unplugged the power cord and printer connection and attempted to re-boot the printer several times but it has been the same result for a couple of hours.
I also unplugged the printer for over an hour in case it was simply overheating but it wouldn't re-boot after that either.
Any suggestions?

This is as far as it loads.

HP LaserJet Pro CM1415fnw Color Multifunction Printer - CAN'T FIND ANY WIRELESS NETWORKS

PRINTER: HP LaserJet Pro CM1415fnw Color Multifunction Printer
OS: Windows 7
OWNED: Over 2 years with no problems
LOCATION/SET-UP: At my personal residence. All-in-one wireless router through cable company.
ISSUE: All of a sudden, printer cannot find any wireless networks. Nothing has recently changed in my service provider or equipment. I know that the router and internet is not the problem because our 2 smart phones and three laptops still connect. I've triend manually setting up the network using SSID and Keyphrase but still nothing.
HELP!
This question was solved.
View Solution.

I would perform a hard reset by removing the power from the entire machienethrough the powercord for thirty seconds. Following that I would reconnect the printer to the wireless network and set a static IP/
-Spencer

HP LaserJet Pro m201dw suddenly not printing via ethernet (wired) network using Mac OS 10.10.1

Hi,
My brand-new HP LaserJet Pro M201dw is suddenly not cooperating when I go to print using my Mac. I had it set up following the directions which closest matched my OS and it worked perfectly for one week; today suddenly it won't cooperate. The printer is seen on the network. I have deleted and re-installed it from my System Preferences several times. I have rebooted my computer. I cannot seem to get it to work. Even the HP Utility is having difficulty. The HP Utility is suddenly slow and often needs to be force-quit as it hangs when I navigate to other applications (web browser, etc.) while waiting for it to respond to clicks. Most often the HP Utility shows the printer in the status ara as "Device Status: Unknown" and "Supplies: Unknown" which it wasn't having issues with yesterday.
Can anyone help me troubleshoot this device? Is there better documentation than the basic setup page here on HP? What about adjusting some setting in the printer web page (which I can access) - is the answer in there?
Thank you.

Hi @td2243,
I see that you are having issues printing over the wired network. I would like to help you out with this issue today.
Try and ping the printer.
On the Apple menu bar, click Go, then click Applications, then Network Utilities. (you can go to the finder and type in Network Utilities)
Click on PING from the bar at the top of the window.
Enter the IP Address of the printer and click Ping.
Did you get any replies back?
Repair the Disk Permissions on the Mac:
Close all applications.
On the Apple menu bar, click Go, click Applications and then click Utilities.
Double-click Disk Utility.
Highlight your hard drive/partition on the left.
Click Verify and then Repair Disk Permissions.
Restart the computer..
Reset the Printing System:
Note: This will remove all printers in the print and Fax/Scan, any printer removed can be re-added later by clicking the plus (+) symbol.
Click the Apple icon and then click System Preferences.
Click Printers & Scanners.
Right-click (or Ctrl +click) in the left white side panel, then click Reset printing system.
Click OK to confirm the reset.
Type the correct Name and Password.
Click OK to reset the printing system.
Then click the + sign to add the driver, highlight the printer. (you might have to click the drop down to select the printer's name) Then click on the Add button.
Try printing again.
Here is some more information on this issue.
A 'Network Product(s) Not Found' Error Displays for the HP LaserJet Pro M201 and M202 Printer Series...
How is the printer name listed in Printers and Scanners? You may provide screen shots if you like.
If you need further assistance, just let me know.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

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Hello,
I'm able to print to my printer - HP LaserJet Pro CM1415fnw Color Multifunction Printer - over my local network and the printer is connected to the router via wireless connection. No connectivity issues as far as the local network goes..
The problem I'm having is that for the past week (perhaps longer but I only noticed it a week ago) I'm unable to download the web forms or web apps from the printer's screen menu. I keep getting the message: Unable to connect to the network, please check your network connection etc etc etc.
I successfully printed to my hpeprint email address, so at least the printer is connected to the eprint network, but still can't access/download any of the web forms or web apps.
Has anyone experiencd this? I'm really stuck, can't figure out what the issue could be seeing as how the printer seems to be working over the local network and am able to print documents that I send to me hp e-print email address. Any suggestions or assistance would be greatly appreciated. thanks in advance... Robert

You're lucky to have SOME ePrint functionality left! I got a new m177fw from HP and the printer simply won't enable ePrint. I get a constant connecting screen or connection error screen. There aren't any problems with my network and I spoke with a HP customer service representative over the phone and it seems they are clueless that ePrint is currently broken on HP's end.

LaserJet Pro MFP M125a not printing

Hi,
my relatively new LaserJet PRO MFP M125a stopped printing today. Scan function is still working. All lights are on. Cannot print test page. When I try to print Word or PDFdoc, spool is empty, no job is waiting.
Uninstaled all HP software and drivers, cleaned registry, installed it again. Nothing. Changed USB cable, it worked for few pages, then turned off. When I turned it on, problem is here again. Changed USB cable again, but no luck.
Windows is fresh, new HP drivers...
Help is needed.
Best regards,
Nikola

Hi @MaletaBG,
I would like to help you with getting the printer, printing again.
Try and print a hardware self test on the printer to find out if it is a hardware or software issue.
HP Color LaserJet Pro MFP M176n Printer, and HP LaserJet Pro MFP M125, M126, M127fn, M128fn, and M12...
Please try the steps in this document to see if it will help resolve this issue.
HP LaserJet Printers - 'Printer is offline' Message Displays on the Computer and the HP Printer Will...
What were the results when you ran the Print and Scan Doctor? (did it print or scan, any error messages)
If you appreciate my efforts, please click the Thumbs up button below.
Thank You. I look forward to hearing from you.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

HP LaserJet Pro 400 M401a Laser Printer Not Saving Downloaded Fonts

Hi,
we have recently purchased an HP LaserJet Pro 400 M401a Laser Printer which needs to be used with a system that downloads fonts for correct style printouts. The problem I am having is the fonts download initially which is great, but they are not saved by the printer after 1 printout so the user is having to download the fonts everytime she wants to print something.
All other printers in the office are HP2055 and work as expected saving the fonts after the initial download. I have asked the support team of the application to have a look at the situation and they say everything is setup correctly so it may be an issue with the printer. Printer is installed on a Windows XP SP3 PC.
Firware version: 20121205 (15 Dec 2012)
Driver Version: 61.140.04.14138 (1 Jan 2013)
Any help would be appeciated, thanks.
Robert

If the downloaded soft fonts are definitely not being saved (despite the download presumably terminating with a 'make soft font permanent' escape sequence), then the problem must lie in the firmware - and the only resolution is if HP releases a new version with a fix.
To be certain about which PCL5 fonts are resident in the printer, you have presumably printed off a 'PCL5 Typeface List' via the relevant front panel menu (assuming this printer has one).
Or you could send the following direct to the printer to invoke that report:
<Esc>%-12345X@PJL COMMENT Print PCL Font List
@PJL DMINFO ASCIIHEX = "040004010105020402015E"
<Esc>%-12345X
where <Esc> represents the non-graphic) Escape control-code character (the character with decimal code 27, or hexadecimal 1B), and each PJL statement is terminated with a LineFeed control-code (decimal 10, hexadecimal 0A).
Assuming that the printer is USB-connected, you could send the contents of the file (name, say, testfile.prn) holding the above to the printer using the copy command in a command-prompt session:
copy /b testfile.prn \\computer-name\share-name
where:
computer-name is the name of the host workstation
share-name is a share name of the installed Windows printer instance.
I don't have access to your model of printer, but I do use a LaserJet Pro 400 Colour MFP 475dn (MFP equivalent of M451 printer), and this does appear to retain downloaded 'permanent' soft fonts - but only until the device goes into 'sleep' mode!
So it is probably a common 'fault' (or 'design decision'?) across this family (LJ Pro 400) of printers.

HP LaserJet Pro 200 M251n Color Printer driver for Window NT

Hi All,
Good day. I'm here to seek for help.
Currently i bought a HP LaserJet Pro 200 M251n Color Printer, but i want it to use at Window NT.
I need driver to run this printer at Window NT. Anyone can help and advice me? Thanks.

Hi,
The printer is not compatible with Windows NT, it is supported on Windows XP or later operating systems.
You might be able to get print capabilities through the network by using an alternative drivers:
Download and extract the drivers for the Laserjet 5550 below, which uses the same printing language:
http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=406807&swItemId=lj_23425_2&swEnvOid=24
Ensure the printer is connected to the network, from the setup menu select Reports > Config Report and locate the IP address of the printer.
From the control panel add a printer, select a local printer and create a new Standard TCP/IP port by using the printer's IP address.
From the printers list select Have disk and browse to the Laserjet 5550 drivers.
Regards,
Shlomi
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If my post resolve your problem please mark it as an Accepted Solution

HP LaserJet Pro CM1415fn Color Multifunction Printer

Hi all
we have HP LaserJet Pro CM1415fn Color Multifunction Printer when I try to Scan it show the page scaning but as soon as the scan complite it gone it display nothing 0 page of 0 .
http://s30.postimg.org/e3sakkg81/Scan1.jpg
http://s28.postimg.org/7vvv449dp/Scan2.jpg
Regards

Hello ,
Welcome to the HP Support Forums!
I see you there are some odd scanning issues happening with the CM1415fn, shows the preview then its gone. It appears that the computer is a Windows computer, is this correct? If so, what is the version of Windows?
Try running the Print and Scan Dr, this will look check the drivers, software, etc. Let me know what the results are.
Cheers,
JERENDS
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

Ready 2 download error on Laserjet pro 200 color m251n printer

I have a laserjet pro 200 color m251n printer that suddenly gives "error 2 download" can anyone profer solution on how to clear this error.
I tried using the firmware downloaded from hp site but gives "Fatal erro 7 while erasing.
Please somebody help me. It's very urgent.

Hi Seun1965,
I see you are getting an "error 2 download" message and can not complete the firmware update. Please complete the steps in the following document; A 'Firmware Corrupt Ready 2 Download' Error Message Displays on the Control Panel.
If the issue persists, I recommend calling HP and letting the know the issue as well as the steps you have already completed. It may be helpful to even let them know you completed all of the steps in HP document #c03109721.
If you are in Canada or US call 800 474 6836, or you can Contact HP Worldwide.
HP printers generally have a 1 year warranty from their purchase date, you can verify the warranty using the following link if you would like; warranty check. Even if the printer is out of warranty I suggest still calling HP to see if there is something they can do to help.
I hope this helps.
Please click the Thumbs up icon below to thank me for responding.
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Sunshyn2005 - I work on behalf of HP

HP Laserjet pro 300 ME sided printing

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