HT1657 I rented two movies from my laptop. Now I cannot seem to get them to sync to my Apple TV. Help!

Please help!

Hi quigapple,
This additional information may be helpful in understanding your issue.
iTunes Store: Movie rental usage rights in the United States
There is a link at the bottom of the article to the iTunes Store Support site if you require additional assistance.
Hope this helps!
- Judy

Similar Messages

  • HT1657 I have rented two movies on my laptop and they will not completely download..it shows that they are theere but when i try to watch them on my laptop or my ipad it wont open up???? help

    I have rented two movies on my laptop and they will not completely download..it shows that they are theere but when i try to watch them on my laptop or my ipad it wont open up???? help

    Welcome to the Apple community.
    A number of people have reported similar issues recently, many appear to have found a discrepancy of some kind in their account settings and making changes to these settings or simply resetting them has resolved the matter.
    Check your account details are correct, check that you are using the correct details for Location, Region and Time Zone. You may want to change these settings and then change them back to see if that helps.
    You might also try logging out of and then back into your iTunes account (Settings > iTunes Store > Apple ID’s > Sign Out) and restarting your router. (Some have reported that after doing this, they need to check for rentals even though it may report that there aren’t any, after which rentals once again appear in the ‘movies’ feature)
    Rentals should appear under their own heading in the ‘Movies’ feature, you might also check at Settings > iTunes Store > Check For Rentals.

  • Rented two movies from I tunes all of sudden it disappear on my list, I was charged but I have not seen the movie what shall I do?

    Rented two movies from iTunes , I was charged for the rental but I was not able to watch because it was not on my movie rented list.

    Hello Djov,
    Thanks for using Apple Support Communities.
    For more information, take a look at:
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
    http://support.apple.com/kb/ht1933
    Find the email receipt for your purchase.
    Click Report a Problem under the app that is having the issue.
    When prompted, enter the Apple ID and password you used to purchase the item, then click Report a Problem.
    Click Report a Problem next to the item you are having an issue with.
    From the Choose Problem dropdown menu, choose the appropriate issue.
    Follow the onscreen instructions and—if prompted—type a description of the problem into the text field.
    Click Submit to have your issue reviewed.
    Have a nice day,
    Mario

  • I rented a movie through itunes and now I cannot find it on the ipad.  How do I access it?

    I rented a movie through itunes and now I cannot find it on the ipad.  How do I access it?

    Mmmm, try checking for available downloads from the store menu, if that doesn't help, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.

  • HT1657 I rented a movie from iTunes but it is not showing up in the Movies section. What do I do?

    I just rented and downloaded a movie from iTunes and now it will not show up in my iTunes library. What do I do?
    It DOES show up in iTunes on my iPhone. It DOES NOT show up on my desktop.
    Any thoughts? Ideas?
    I rented it for a flight I get on in 3 hours. Any quick help would be great.
    Thanks.

    If the computer iTunes is signed into the same account then contact iTunes:
    How to report/refund an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase

  • HT1657 i rented a move from iTunes...i was on a plane and tried to watch it, but got a message that there was a problem in accessing the iTunes store.  i had a wifi connection, but had to buy internet access to watch the movie.  is this normal?

    i rented a movie from itunes.  i was on a plane when i tried to access it...but got an error message saying "cannot access itunes store".  i had a wifi connection but had to purchase internet to watch the movie on the plane.  never had this problem with my ipad and never have it when i download tv shows.  what's the deal with movies?

    It's not normal, presuming that the movie downloaded completely, but it has come up from time to time. I've not been able to figure out from the various posts why rentals work for most but in some cases insist on a connection to the iTunes store. Go here:
    http://www.apple.com/emea/support/itunes/contact.html
    to report the issue to the iTunes Store. Perhaps they can provide an explanation, though you may just get canned and rather inapplicable replies about how to rent or download.
    Regards.

  • HT1657 I rented a movie from the iTunes Store, downloading to my iPhone 5, but after it downloaded, it's completely disappeared from my iPhone.  I've been charged for the rental and when I go to rent it again, it says that I've already rented it

    Hi - I rented a movie from iTunes and was charged for the rental.  It downloaded to my iPhone 5 over wi-fi as usual, but on completion of the download, it then didn't appear in my movies app on the iphone.  I can't find it either on iTunes in my account on my computer.  But iTunes seems to think that I've already downloaded it, but I can't find it anywhere or watch it.  Help!  I've downloaded and watch plenty of movies before - this is a first.  I've tried re-renting it, but it tells me that I've already rented it and if I download it again, I'll be charged a second time.
    Help - anyone out there had the same problem or better still, have a solution????

    I had the same issue with my apple tv 3rd generation. I rented Sinister and selected the "rent and watch now" option. Half way through the movie I accidentally pressed the menu button. When I looked for the rented movie on my apple tv I could not find it. Not even above the movie pannel where "purchased" and "top movies" comes up on the main menu. the apple tv suggests to go to settings>downloads but I don't have that option. I did go to settings> itunes store> check rentals but that didnt work either. It took too long to even check. Thank you because this SOLUTION worked great.
    SOLUTION: How to reset apple tv 3 3rd generation to view rented movies:on the apple tv remote: press and hold "menu" to go to the main menu. Select SETTINGS> GENERAL >RESET >RESET ALL SETTINGS. After the apple tv resets, input all your information again and your rented movies should be visible when you cruise above the "movies" section. THANK YOU!!
    Apple needs to solve this issue because honestly it took me 3 hours and a half to watch a movie that only lasted 2 BECAUSE I wast trying to solve the issue, reseting and all. blahh.

  • I rented a movie from iTunes and now it's not working

    I rented a movie from iTunes on my iPad and it started downloading.  For some reason it stopped.  The movie is showing up in the video app but when I hit play or the download cloud it tells me I have rented the movie but have not downloaded it.  I go back to iTunes and the download section is gone.  I go back to the movie, where you can buy or rent, and it says watch....which if clicked on takes me back to videos.  And then it again tells me I have rented the movie but have not downloaded it and to go to Downloads to manage my downloads.  THERE IS NO DOWNLOAD SECTION OR OPTION IN ITUNES....IT IS GONE!!  I have closed iTunes and restarted my iPad several times and am still having the same issue.  I have rented movies in the past with no issues.  I have NO IDEA what is going on and am very very frustrated.  Hopefully someone can help.
    Thanks!!

    I would ask iTunes Store support for help with this. You may never be able to get the movie to download on your own now.
    Go here and then tap on Connecting and downloading, then tap on Movie Rentals. You can have someone contact you, you can chat online or you can get email support. I would opt for the phone call or online chat.
    https://getsupport.apple.com/Issues.action

  • HT1657 I rented a movie today and accidentally deleted it, how do I get it back without paying again?

    I rented a movie today and accidentally deleted it, how do I get it back without paying again?

    As far as I know rentals are one-off downlaods, but you can try contacting iTunes support and see if they will grant you a re-download : http://www.apple.com/support/itunes/contact/ - click on Express Lane, then iTunes > iTunes Store

  • HT1657 I rented a movie on my iPad,,, now i want to watch it on my apple TV... I cant see it!!?

    Hi there!
    I rented a movie on my ipad,,, now i want to watch it on my apple TV but i cant see it!!??
    What should I do??!
    Thanks!

    iTunes Store Support
    http://www.apple.com/emea/support/itunes/contact.html

  • I have several calendars including Outlook and Google. I cannot seem to get outlook to sync to the cloud from my Iphone 3 g  whoi can help me? I actually want to take the calendars and outlook contacts across to my PC, which has a new hard drive.

    how do I take my outlook calendar phone no etc and transfer them to outlook on my PC? My hard drive crashed and I am rebuilding. Also, I cannot seem to get my outlook calendar from my phone to the icloud although my google works fine. Thanks

    Thanks den.thed,
    Apologies for not replying back sooner - I've been away.
    Although your suggestion helped me in getting a copy of Lion that I could use, it didn't help with the restore from Time Capsule issue.  I had to download the Lion app onto my MacBook & then transfer it across but it wouldn't let me upgrade my OS for some reason, so I ended up wiping the iMac completely and restoring via my Snow Leopard install disk.  For some reason, this time, it let me have the option of using Setup Assistant to access the Time Capsule for a complete restore.
    Now, over a week later, with various bits of tweaking and reinstalling some apps that didn't seem to come across, I have my system back.
    Thanks for the help anyway.
    Cheers,
    Paul

  • HT1657 I rented a movie from Itunes and it won't play on my macbook

    I rented a movie and it won't play...it shows that time has elapsed on the movie but it is just a blank white screen.

    If you've downloaded it on the iPad then it should be in the Videos app. If it's not in there then have you got a film age rating set in Settings > General > Restrictions that is hiding it ?

  • As a new user of apple TV, I need some advice. When I rent a movie from Itunes for viewing later, it seems to download for a second time, with a message saying ready to view in 30 mins, it proceeds to load up all over again. What am I doing wrong

    As a new user of Apple TV, I need some assistance.When I rent a movie on iTunes and download for viewing later, say a day or two later, It seems to load itself all over again with a msg saying ready to view in 25 mins ! So having waited the 25 mins movie starts and runs for maybe 1 hour and the pauses for maybe 5 mins while it seems to load again . any help appreciated

    Welcome to the Apple Community.
    If you use the Apple TV for something else or turn it off it will erase whatever is on it's drive. If you are going to download content for later viewing you might consider doing it on the computer, downloads don't disappear until they expire and you can watch them as many times as you want.

  • Does anybody know what to do when you rent a movie from itunes and it soes not seem to download properly? I get a message when I try and play the movie that I have rented the movie but it has not been downloaded. Then it says I need to go to my Downloads?

    That would be great if someome had thanswer to this question on downloaded movie rentals and why the downloads don't seem to come through even though they charge your credit card. Any advice would be appreciated.

    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • HT4053 i have downloaded moves from iphone to pc but cannot watch some of them, any idea why?

    i can see some of my movies but others are not supported files, any ideas on why when they were all taken on iphone

    When I hover over cover flow it says I have 12851 songs but when I click nothing happens.
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    I can upload again from my CDs but just wondering if there is anything to do. I live abroad so all my CDs are in storage.

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