Outlook 2013 does not print "To:"

Hello All,
I have a few .eml files that are not printing correctly in Outlook 2013. After opening the files and selecting to Print or Print Preview, the "To:" header does not print. It is just simply excluded. If the same file is opened in Outlook 2010, the
message prints properly.
Other emails in my inbox print properly, so the issue is on the files. Any ideas? Thanks in advance for your response!

Hi,
I didn't reproduce this issue in my Outlook 2013.
If you just print an email from the list (not a .msg file), does this issue persist?
Outlook keep its printing style settings in a file called OutPrnt. We could solve this issue by renaming the OutPrnt file to .old when Outlook is closed.
You can find this file:
drive:\Users\<user>\AppData\Roaming\Microsoft\Outlook
We can also create a new profile to test if this issue exist:
http://support.microsoft.com/kb/829918/en-us
Regards,
Melon Chen
TechNet Community Support

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EMSMDB.Connect() step of ComplianceOutlookLogonToArchiveRpcCtpProbe/Mailbox Database 0326619395 has failed against BESRVCOTEXCH001 proxying to BESRVCOTEXCH001 for [email protected].
Latency: 00:01:58.0150000
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Log: RpcProxy connectivity verification
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- TaskFinished = 8/5/2014 7:47:11 AM
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- Latency = 00:00:00.0153816
- RpcProxyUrl = https://besrvcotexch001.hq.corp.cotrain.lan/rpc/[email protected]:6001
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- RequestedRpcProxyAuthenticationTypes = ntlm
- RespondingHttpServer = BESRVCOTEXCH001
- RespondingRpcProxyServer = BESRVCOTEXCH001
- WebHeaderCollection = Persistent-Auth: true
X-DiagInfo: BESRVCOTEXCH001
X-BEServer: BESRVCOTEXCH001
Content-Length: 20
Content-Type: application/rpc
Date: Tue, 05 Aug 2014 05:47:11 GMT
Server: Microsoft-IIS/8.0
X-Powered-By: ASP.NET
RpcProxy connectivity verification completed successfully.
Mailbox logon verification
EMSMDB.Connect()
Task produced output:
- TaskStarted = 8/5/2014 7:47:11 AM
- TaskFinished = 8/5/2014 7:49:09 AM
- Exc
and
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- Latency = 00:00:00.0132417
- RpcProxyUrl = https://besrvcotexch001.hq.corp.cotrain.lan/rpc/[email protected]:6001
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- RequestedRpcProxyAuthenticationTypes = ntlm
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X-DiagInfo: BESRVCOTEXCH001
X-BEServer: BESRVCOTEXCH001
Content-Length: 20
Content-Type: application/rpc
Date: Tue, 05 Aug 2014 05:23:20 GMT
Server: Microsoft-IIS/8.0
X-Powered-By: ASP.NET
RpcProxy connectivity verification completed successfully.
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Good evening,
I recently installed an Exchange Server 2013 CAS / MB.
Until now, the server presented a few errors (mainly in the
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add that in Firefox I get a first authentication request. If
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Outlook connects without problems on LAN network, the Internet
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If you manually edit the settings,
auto-configuration server returns as
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The server is installed
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Exchange remote connectivity analizer retrieves Autodiscover information but doesn't pass test for RPC/HTTP access (it discard accesson
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Ask for further information.
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Get-OutlookAnywhere | fl name,*auth*,*ssl*,*host*
Name                               : Rpc (Default Web site)
ExternalClientAuthenticationMethod : Basic
InternalClientAuthenticationMethod : Ntlm
IISAuthenticationMethods           : {Basic, Ntlm, Negotiate}
SSLOffloading                      : True
ExternalClientsRequireSsl          : True
InternalClientsRequireSsl          : True
ExternalHostname                   : webmail.name_domain.test
InternalHostname                   : webmail.name_domain.test
Get-OutlookProvider | ft -autosize
Name   Server CertPrincipalName                     TTL
EXCH           msstd:webmail.name_domain.test        1
EXPR            msstd:webmail.name_domain.test        1
WEB
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Name                          : Autodiscover (Default Web site)
InternalAuthenticationMethods : {Basic, WSSecu.testy, OAuth}
ExternalAuthenticationMethods : {Basic, WSSecu.testy, OAuth}
LiveIdNegotiateAuthentication : False
WSSecu.testyAuthentication      : True
LiveIdBasicAuthentication     : False
BasicAuthentication           : True
DigestAuthentication          : False
WindowsAuthentication         : False
OAuthAuthentication           : True
AdfsAuthentication            : False
InternalUrl                   :
ExternalUrl                   :
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Name                          : mapi (Default Web site)
IISAuthenticationMethods      : {Basic, Ntlm, Negotiate}
InternalAuthenticationMethods : {Basic, Ntlm, Negotiate}
ExternalAuthenticationMethods : {Basic, Ntlm, Negotiate}
InternalUrl                   : https://webmail.name_domain.test/mapi
ExternalUrl                   : https://webmail.name_domain.test/mapi
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<?xml version="1.0" encoding="utf-8"?>
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        <ASUrl>https://webmail.name_domain.test/ews/exchange.asmx</ASUrl>
        <EwsUrl>https://webmail.name_domain.test/ews/exchange.asmx</EwsUrl>
        <EmwsUrl>https://webmail.name_domain.test/ews/exchange.asmx</EmwsUrl>
        <EcpUrl>https://webmail.name_domain.test/ecp/</EcpUrl>
        <EcpUrl-um>?rfr=olk&p=customize/voicemail.aspx&exsvurl=1&realm=name_domain.test</EcpUrl-um>
        <EcpUrl-aggr>?rfr=olk&p=personalsettings/EmailSubscriptions.slab&exsvurl=1&realm=name_domain.test</EcpUrl-aggr>
        <EcpUrl-mt>PersonalSettings/DeliveryReport.aspx?rfr=olk&exsvurl=1&IsOWA=<IsOWA>&MsgID=<MsgID>&Mbx=<Mbx>&realm=name_domain.test</EcpUrl-mt>
        <EcpUrl-ret>?rfr=olk&p=organize/retentionpolicytags.slab&exsvurl=1&realm=name_domain.test</EcpUrl-ret>
        <EcpUrl-sms>?rfr=olk&p=sms/textmessaging.slab&exsvurl=1&realm=name_domain.test</EcpUrl-sms>
        <EcpUrl-publish>customize/calendarpublishing.slab?rfr=olk&exsvurl=1&FldID=<FldID>&realm=name_domain.test</EcpUrl-publish>
        <EcpUrl-photo>PersonalSettings/E.testAccount.aspx?rfr=olk&chgPhoto=1&exsvurl=1&realm=name_domain.test</EcpUrl-photo>
        <EcpUrl-tm>?rfr=olk&ftr=TeamMailbox&exsvurl=1&realm=name_domain.test</EcpUrl-tm>
        <EcpUrl-tmCreating>?rfr=olk&ftr=TeamMailboxCreating&SPUrl=<SPUrl>&.testle=<.testle>&SPTMAppUrl=<SPTMAppUrl>&exsvurl=1&realm=name_domain.test</EcpUrl-tmCreating>
        <EcpUrl-tmE.testing>?rfr=olk&ftr=TeamMailboxE.testing&Id=<Id>&exsvurl=1&realm=name_domain.test</EcpUrl-tmE.testing>
        <EcpUrl-extinstall>Extension/InstalledExtensions.slab?rfr=olk&exsvurl=1&realm=name_domain.test</EcpUrl-extinstall>
        <OOFUrl>https://webmail.name_domain.test/ews/exchange.asmx</OOFUrl>
        <UMUrl>https://webmail.name_domain.test/ews/UM2007Legacy.asmx</UMUrl>
        <OABUrl>https://webmail.name_domain.test/OAB/e66d9a4a-6ed2-4512-b72f-522381524dd9/</OABUrl>
        <ServerExclusiveConnect>On</ServerExclusiveConnect>
        <CertPrincipalName>msstd:webmail.name_domain.test</CertPrincipalName>
      </Protocol>
    </Account>
</Response>
</Autodiscover>
Get-OwaVirtualDirectory | fl name,*auth*,*url*
Name                          : owa (Default Web Site)
ClientAuthCleanupLevel        : High
InternalAuthenticationMethods : {Basic, Fba}
BasicAuthentication           : True
WindowsAuthentication         : False
DigestAuthentication          : False
FormsAuthentication           : True
LiveIdAuthentication          : False
AdfsAuthentication            : False
OAuthAuthentication           : False
ExternalAuthenticationMethods : {Basic}
Url                           : {}
SetPhotoURL                   :
Exchange2003Url               :
FailbackUrl                   :
InternalUrl                   : https://webmail.name_domain.test/
ExternalUrl                   : https://webmail.name_domain.test/

Follow the results of the test
Outlook Anywhere (RPC over HTTP).
Has been used an account for which
outlook anywhere works. The account
for which the outlook anywhere does not work is
an administrative account and therefore
can not be used in the test.
Autodiscovery returns the
same result for both mailbox.
I'm testing RPC/HTTP connectivity.
Testing RPC over HTTP has not been exceeded.
Test steps
Microsoft connectivity Analyzer is attempting to test the Autodiscover service for user_test@domain_name.test.
Test the Autodiscover service has not been exceeded.
Test steps
I'm trying to contact the Autodiscover service with each method available.
I was not able to contact the Autodiscover service with no method.
Test steps
I'm trying to test the possible URL for the Autodiscover service https://domain_name.test/AutoDiscover/AutoDiscover.xml
The test of this potential URL for the Autodiscover service has not been exceeded.
Test steps
I'm trying to resolve the host name domain_name. DNS test.
I was able to resolve the host name.
IP addresses are returned: xxx.yyy.zzz.www
I'm testing the TCP port 443 on the host domain_name. tests to check that is open and listening.
The door has been opened properly.
I'm testing the validity of your SSL certificate.
The SSL certificate has not exceeded one or more validation controls.
Test steps
Microsoft connectivity Analyzer is attempting to obtain the SSL certificate from the remote server domain_name. test on port 443.
Microsoft connectivity Analyzer got the remote SSL certificate.
Remote certificate subject: E = it_staff@domain_name.test, CN = * domain_name. test, OU = it staff, O = domain_name, L = city, S = state, C = test issuer: E = it_staff@domain_name.test, CN = * domain_name. test, OU = it staff, O = domain_name,
L = city, S = state, C = test.
I am validating the certificate name.
I could not validate the certificate name.
More info about this issue and how to resove it
The host name domain_name. testing does not match any name found on the certificate and server = it_staff@domain_name.test, CN = * domain_name. test, OU = it staff, O = domain_name, L = city, S = state, C = test.
I'm trying to test the possible URL for the Autodiscover service https://autodiscover.domain_name.test/AutoDiscover/AutoDiscover.xml
The test of this potential URL for the Autodiscover service has not been exceeded.
Test steps
I'm trying to resolve the host name autodiscover. domain_name. DNS test.
I was able to resolve the host name.
IP addresses are returned: xxx.yyy.zzz.kkk
I'm testing the TCP port 443 on the host autodiscover. domain_name. tests to check that is open and listening.
The door has been opened properly.
I'm testing the validity of your SSL certificate.
The SSL certificate has not exceeded one or more validation controls.
Test steps
Microsoft connectivity Analyzer is attempting to obtain the SSL certificate from the remote server autodiscover. domain_name. test on port 443.
Microsoft connectivity Analyzer got the remote SSL certificate.
Other details
Remote certificate subject: CN = webmail. domain_name. test, OU = it staff, O = domain_name, L = city, S = city, C = test issuer: CN = domain_name-DC1-CA, DC = domain_name, DC = test.
I am validating the certificate name.
I validated the certificate name.
Other details
I found the host name autodiscover. domain_name. test in the voice of the alternative name of the certificate object.
Elapsed time: 1 ms.
I am validating the reliability of certificates.
I was not able to validate the reliability of the certificate.
Test steps
Microsoft connectivity Analyzer is attempting to generate certificate chains to a certificate CN = webmail. domain_name. test, OU = it staff, O = domain_name, L = city, S = city, C = test.
I failed to build a certificate chain for the certificate.
Other details
Failed to generate the certificate chain.
May be missing the required intermediate certificates.
I'm trying to contact the Autodiscover service using the HTTP redirect method.
I was not able to contact the Autodiscover service using the HTTP redirect method.
Test steps
I'm trying to resolve the host name autodiscover. domain_name. DNS test.
I was able to resolve the host name.
IP addresses are returned: xxx.yyy.zzz.kkk
I'm testing the TCP port 80 on the host autodiscover. domain_name. tests to check that is open and listening.
The specified port is blocked, is not listening or doesn't produce the expected response.
More info about this issue and how to resove it
I encountered a network error while communicating with the remote host.
I'm trying to
find the
SRV DNS record _audiscover._tcp.domain_name.test.
I failed to find
the SRV record of the
Autodiscover service
in DNS.
Some clarifications:
1 - xxx.yyy.zzz.www and xxx.yyy.zzz.kkk
are two static public addresses
of which only the latter exposes Exchange services;
2 - The certificate
*. Domain_name.test is not related
to Exchange services;
3 -I imported the certificate
of the issuing CA on the standalone test PC to validate the certificate.
3- The port 80 is not open and are not published SRV records.
Best regards.

HP Photosmart 6510 e-All-in-One Printer Does Not Print Black Ink

I have run all the troubleshooting listed from HP and the "check" warrenty doesn't come up blank. I would like to not have to purchase a new printer to fix this any help would be greatly appreciated:
1) Rebooted Printer
2) Installed new printer cartridge (2nd one) - really not happy about this as that represents almost $50 in HP ink
3) Checked venting - Not the problem
4) From Tools ran head cleaner - still only prints colors (or grey)
I've liked HP printers for a long time, but after reading the forums I'm really seeing an issue with the model I puchased. I don't mind purchasing HP ink and my printer isn't a high volume use printer so I expect it to last beyond 1 year 1 day.
I have the SN and product number available if a tech needs.
Chris

Hi @crfldf
Have you completed all of the steps in the following document; Printer Does Not Print Black Ink or Color Ink, or Prints Blank Pages.
Although I hope this resolves the issue, it might not. If the issue persists, please post back with your warranty status. Use the following link to check your warranty.
If your printer is still in warranty, please call HP and explain the issue you are experiencing. The number to call HP is 1-800-474-6836 for Canada and US, or you can Contact HP Worldwide.
If your printer is out of warranty, let me know and I will do my best to help. Thanks. I look forward to hearing from you.
If I hear back from you and you require further assistance, I will send you a private message to gather some information. If I send you a message, you can click the little envelope on the top right hand corner of the forums page to check the message;
- In support of Movember
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

My hp deskjet 1510 series does not print when connected to my hplap top (windows Vista),

My hp deskjet 1510 series does not print when connected to my hp lap top (windows Vista), it says the printer is not active, although it is default printer, connected and on. However, it does work when connected to the (also HP) lap top (windows 8) of my husband. I did everything the hp print and scan doctor advised and also what I could find at HP support (like switch of fire walls, reinstall everything, check printpooler ec etc)... it still does nothing except that I managed to print a diagnostic print which should give information about the condition, but it only gives numbers and letters like : 11. SN = [Edited for Personal Information] Yr 12 PER = 05YR etc, that does not really help me :-). It won't print any testpages. H E L P!!!

Hello Elisabeeth,
Welcome to the HP Forums!
I understand you're unable to print using the Deskjet 1510. I will do my best to assist you! When you reinstall the HP software, did the installation state it was complete?
I would start off by following this HP document on 'Printer is offline' Message Displays on the Computer and the Printer Will Not Print. From this document, please make sure you check the connection type and the ports.
Please post your results, as I will be looking forward to hearing from you.
I worked on behalf of HP.

Wireless All-in One receives scan and ink level but does not print

My wireless printer was working fine, now it can scan and send scan to my computer, my computer receives ink levels in the utility. Now it will not print from Word or other programs that I was able to print. When I restart the computer with a document in the printer queue, when it gets to my desktop screen, it prints. But still will not print from Word unless I do the restart again. I have restarted the printer(which works with other computers in the house) and even deleted and reloaded the HP program. My computer receives but does not print. I even tried direct usb connection

Hi raavindra,
Welcome to the HP Forums.
I see that you are having some issues when attempting to do a scan or a copy.
So I can better assist you, please respond with which Operating System you are running:
Which Windows Operating System am I running?
Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer?
Write me back when you have time and I will be happy to help.
Cheers,
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

Hp officejet pro 8100 and it does not print bar codes from UPS or USPS

have an hp officejet pro 8100 and it does not print bar codes from UPS or USPS. Can you please please help? i have used my ipad, by HP G62-355DX Notebook and neither will give me printed bar codes. The balance of the mailing label do print, just not the bar code. It may be my imagination, by I believe it used to print thebar codes.

Hi,
Try adding an alternate driver and try to print.
To use an alternate print driver for HP printers in Windows 7:
1. Click on the Start menu.
2. Click on Devices and Printers.
3. Click Add a Printer
4. Add a local Printer
5. Select Create a New Port
6. Select Standard TCP\IP port
7. Enter Printer IP address (Printer IP address can be found by printing network config page from printer
8. Under Manufacturer select HP and under printer select HP Officejet 8000 pirinter or Officejet 7410
9. Click apply and try printing
Although I am an HP employee, I am speaking for myself and not for HP.
--Say "Thanks" by clicking the Kudos Star in the post that helped you.
--Please mark the post that solves your problem as "Accepted Solution"

AR aging report does not print alphabetically by customer name in 8.8

AR aging report does not print alphabetically by customer name in version 8.8.
It is possible to create a custom layout for the receivables aging summary report (to print alphabetically by BP name) to overcome this problem. However, itu2019s not possible for the u201Cdetailed receivables aging reportu201D or u201Ccustomer statement reportu201D.
Why has SAP changed this functionality? In version 2007 SAP takes the order of the rows set on the screen unless other order is specified in the layout.
How can we make the u201Cdetailed receivables aging reportu201D and u201Ccustomer statement reportu201D print alphabetically by customer name?
Steps to reproduce:
Business partners > Business partner reports > Aging > customer receivables aging
Doubleclick on customer name to sort it in alphabetical order.
Click on preview and select u201Creceivables aging summary reportu201D.
The system layouts do not print by customer name in alphabetical order.
Click on preview and select u201Cdetailed receivables aging reportu201D. The system layouts do not print by customer name in alphabetical order.
Also, customer statement report does not print by customer name in alphabetical order.
In SAP 2007 versions, when a marketing document or aging report is printed, SAP takes the order of the rows set on the screen unless other order is specified in the layout.
In SAP 8.8 although it works the same way for marketing documents, it doesnu2019t work like this for Aging reports.
I was able to change the order for the u201CReceivables Aging Summary Reportu201D only. We cannot overwrite a System report, I had to create a new layout called: u201CBusiness Partner Aging (Summary) (Alphabetically Sorted)u201D.
I couldnu2019t set up the order based on BP Name for the other 2 options: Detailed Receivables Aging Report and Customer Statement Report (One page per Customer).
Iu2019ve checked print settings and properties, and I donu2019t see any way of changing the default order for these reports.

Reported it to SAP support + they plan to fix it in a future patch.

SSRS 2008 R2 report does not print the page header for a html content displaying on multiple pages

Hi
I need to display the html content from the database. The html content are quite long and can have content of 3-5 pages. Issue I am facing is f the record has html content of 3-5 pages, then it does not print the page header (which is a separate tablix) on
second page onwards.
Nikesh Shah
Nikesh Shah

Hi Nikesh,
According to your description, I’m not sure the meaning of Page header in your scenario. In Reporting Services, a page header that run along the top of each page, respectively. Headers can contain static text, images, lines, rectangles, borders, background
color, background images, and expressions. But we couldn’t add tablix in the page header.
If you are saying report header, a report header consists of the report items that are placed at the top of the report body on the report design surface. They appear only once as the first content in the report. So it cannot repeat in other pages.
If you are saying tablix header, freezing column headers are different in table and matrix. For more details, please refer to the following thread:
http://social.technet.microsoft.com/Forums/sharepoint/en-US/c8ddc1af-1bdf-4e72-8aab-0353c7cc848a/ssrs-report-freezing-row-and-column-while-scrolling-issue?forum=sqlreportingservices
If there are any misunderstanding, please elaborate the issue for further investigation.
Regards,
Katherine Xiong
Katherine Xiong
TechNet Community Support

Outlook 2013 does not print "To:"

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