Word 2013 - Links issue

I have a client who has a Word document which utilizes links.  The links actually reference the document itself.  Here is an example:
PARTY1 and PARTY2
Effectivedate
NAME LIVING TRUST
PARTY1 and PARTY2, Parties, or their successors in trust, under the NAME LIVING TRUST, dated Effectivedate, and any amendments thereto.
If the client changes the top PARTY1 or PARTY2 entry, it's supposed to automatically, or even manually, update the names in the paragraph.  However, when trying to update, we receive error "Error! Not a valid link" within the paragraph.
The links are referencing the same document, not a second document, and they're pointing to something like "\\SERVER\SHARE\Document.docx."  Also, this is happening in Word 2013.  It seems like Word 2010 users do not have this issue.  Also,
this used to work without issue for this user.
Here is what we have tried:
* Remove and reinstall Word.
* Reset all Word settings per http://support.microsoft.com/kb/822005.
* Tested on other computers.
If anyone has any other hints, I'd appreciate the feedback.  Thanks!

It's not clear from your post how the party names relate to the linking field, or what kind of a link you're using.
Word has a range of fields that can link to external files, including INCLUDETEXT, HYPERLINK and LINK, each for different scenarios. Each of these can take additional variables to point to a marker (e.g. bookmark, cell reference) in the source file. All
of these links use absolute paths, so moving the source file to another location is liable to break the link.
If you're only referencing content within the document itself, as your post suggests, you don't need any of the above fields and could instead use just a simple bookmark & cross-reference (REF field) arrangement or, perhaps, a Style & STYLEREF field
arrangement. Neither of these fields takes a filename or path as one of its parameters, so issues related to changes in file locations and file access don't arise. A HYPERLINK field, too, can be used for links to bookmarks within a document, without the
need to include a file name/path. For further information on data replication within a document, see:
http://gregmaxey.mvps.org/word_tip_pages/repeating_data.html
Cheers
Paul Edstein
[MS MVP - Word]

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