What the number to call for unauthorized IN APP purchases?

Does anyone know the number to call for "unauthorized" in app purchases? Freq asked questions don't answers my purchases questions.

Hi mbabecake,
Happy Holidays! The iTunes Store support is web based. The resources below will explain how to review your purchase history and report any issues. Click on the link below to get in touch with the iTunes Store Support team.
See your purchase history in the iTunes Store - Apple Support
http://support.apple.com/en-us/ht2727
Report a problem or request a refund for a purchase made within the last 90 days.
See your purchase history
Click to open your account in iTunes.
Sign in with your Apple ID. iTunes will open to your purchase history, and you'll see the items you purchased.
Alternatively, you can:
Open iTunes.
Click iTunes Store.
Click Sign In.
Enter your Apple ID and password.
Click your Apple ID and select Account from the drop-down menu.
Next to Purchase History, click See All.
It might take a moment for your Purchase History to appear.
To see the details for a purchase, click the arrow to the left of the order date. Your most recent purchases are first.
You'll see the date, time, and web order number in the top-right corner. If you don't recognize a purchase, see if it's one of these types of charges.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933?viewlocale=en_US
Report an problem with an item you bought from the iTunes Store, App Store, Mac App Store, or iBooks Store
You can use your email receipt to report a problem. If you use Family Sharing and you have an problem with a shared item, ask the family member that bought the item to report the problem using the steps below.
To report a problem with an item you bought, follow these steps:
Find the email receipt for your purchase.
Click Report a Problem under the item you're having a problem with.
Enter the Apple ID and password you used to purchase the item, then click Report a Problem.
Click Report a Problem next to the item you are having a problem with.
Select your problem from the Choose Problem menu.
Follow the onscreen instructions. You might be asked to describe the problem in a text field.
Click Submit and we'll review your problem.
I hope this information helps ...
- Judy

Similar Messages

HT204396 how do I submit a refund request for unauthorized in-app purchase?

How do a submit a refund request for unauthorized in-app purchase?

If you didn't make the purchase, and nobody else has access to your account or devices and made it, then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT1933 how do i request a refund for unauthorized in-app purchases?

I would like to get a refund for unauthorized in-app purchases on my account. when i follow the instructions for reporting a problem and click on report a problem itunes takes me to its how to report an issue page which doesn't give any instructions for reporting in-app purchase problems. does anyone know how to get a refund for unauthorized in-app purchases?
thanks.

Contact the developer of the app.

HT4009 How to obtain refund for unauthorized in-app purchase in Real Racing 3 game

Recently my 6 year old son was playing Real racing 3 game, he has without our knowledge clicked "Buy" on few options and I have been billed Rs.16610 on my credit card. He was not prompted for any password when he clicked buy option.
As soon as we received alert on these transactions, we blocked the credit card and also removed the card from the itunes account to avoid such mistakes in future.
We need help to find how to obtain refund for this transactions made without proper consent.
Thanks

You can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
To try and stop it happening again you can turn off in-app purchases on your iPad via Settings > General > Restrictions > In-App Purchases 'off, and you should also have a Require Password setting on the Resrictions screen which you can set to 'Immediately' (the default is a 15 minute perid during which it doesn't need re-entering).

The number to call for help is...

08708760753
Only valid once without paying £35!
had huge probs and had exhausted all this sites info and it took a while but we sorted it.
Before you call them though just make sure you've reset and updated the ipod, itunes and if none of that works, restore the ipod to factory settings - this will lose everything stored on the ipod though.

If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then steps 1 to 5 on the page that you posted from should let you reset them : go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account, then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you won't get the reset option - you will need to contact iTunes Support / Apple to get the questions reset (how you contact them varies by country).
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use.
For the charge on your card, you've checked the purchase history on your account via the Store > View Account menu option on your computer's iTunes, and have you got any auto-renewing subscriptions ? If you can't find the charge, and you haven't added or changed your credit card details (when you do then a small temporary store holding charge may be applied to check that the details are correct and valid, which should disappear within a few days) then you can contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT201304 Hi! I forgot the code I made for restricting in-app purchases..

Does anyone know how I can reset the password for restrictions?

By restoring your phone, either as a new device, or from a backup made PRIOR to enabling restrictions.

HT204088 unauthorized in app purchases refund

How do I get refunded for unauthorized in app purchases made by my grandson? I received an email telling me i was probably eligible but cannot navigate to where I fill out the forms to request the refund.

Refunds from the App Store or iTunes Store
(Note that I am affiliated with this site, and it contains a donate button).

I'm an AT&T employee, what is the number to call to assist family & friends with billing issues?

I'm an AT&T employee, what is the number to call to assist family & friends with billing issues? I've already checked with my director and he couldn't recall it either.
Thanks.
[edited for privacy-please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbers, etc.]

There is no such number that I have ever heard of. There is an employee website for submitting service escalations, though.

TS2446 what is the number to call to enable disabled apple id

what is the number to call to enable disabled apple id

There is not number,
Click Contact Us at the bottom of this page, then click Contact Itunes Support

What number to call for iTunes match refund?

i want to know the number to call to get a full refund for itunes match. i bought it two days ago but have yet to get it to work. i have tried everything but it wont work. i don't want to fix it i just want a refund. thank you

Depending on which country you live in will depend on the numbers but this is a link for all the contact details for Apple in the UK
http://www.apple.com/uk/contact/
You should get a response within 24hours via email for iTunes account issues.
http://www.apple.com/uk/support/itunes/

I have a message on my Ipad that my IOS has crashed due to a 3rd party. It gives a number to call for support. It has locked up my Safari. What can I do to get rid of it?

I have a message on my Ipad that states my IOS has crashed due to a 3rd party. It refers to my tablet as a phone (sorry, don't have an Iphone. It gives a number to call for support but I know it's a scam. Is there a solution to get rid of it as it has locked up my Safari.

1. Reset the iPad
   Press and hold the Sleep/Wake button on your iPad,
   simultaneously press and hold down the “Home” button” until the screen turns off.
   Turn it back on.
2. Clear information from your device
   iOS 7
   Tap Settings > Safari > Clear History > Clear Cookies and Data.

Report on 'the number of calls' on an IVR Option menu

Dear NetPro gurus,
My customer has an IVR on UCCX which works fine. However, they have recently add in an 'Option 6' where when PSTN caller press on it, it will redirect the call out to an 1800 number onto the PSTN.
The call connects perfectly fine. What my customer wants is to have a report on how many PSTN caller press on this newly created Option 6 of the IVR.
For all the other 5 IVR options, they all have an individual CSQ assigned to them and there is a 'Set Enterprise Call Info' step to send the 'options selected' to UCCX.
However, for this Option 6, since there is no CSQ (because the call gets redirect to a PSTN number), is there any way i can script it so that it can be tally and identified by Cisco Historical Reports too?
I have spent a lot of time on this already so would appreciated if anyone can shed some light on this.
Cheers,
Hunt

Hi Hunt
There are quite a few posts on the subject on the forums.
Basically you can do one of these things:
1) Run an 'application summary' report - typically the count of 'flow out' calls will be the number of calls sent to your 1800 number, if this is the only non-CSQ destination that your script sends calls to (e.g. if there are no other external numbers, voicemail, or internal DNs that you send the calls to other than via a CSQ).
2) Run a 'custom call variables' report and then count up the number of rows that have the info that you set on 'set enterprise call info' when the call was routed externally
3) If those aren't good enough, then you can produce a custom report to show the data in the format the customer wants. This would require some good SQL and Crystal skills...
Regards
Aaron HarrisonPrincipal Engineer at Logicalis UK
Please rate helpful posts...

Identify the number server calls using java

how to identify the number server calls that are made for rendering the page, Also have each call transmission data too.using java language.

What??? What are you talking about? What environment? What server?

How to count the number of calls that traversed the DB lookup node successfully

Hi All,
I need to obtain the number of calls that successfully traversed the DB lookup node.
Can you please let me know, what is the variable I need to add after the DB lookup node to capture the number of succesful calls.
Kindly help.

Hi Nirmala,
I hope you are looking for how many calls passed the DBLookupnode in script.
In DBLookup node you have a Right Branch and Wrong Branch.
1) After the right branch, set an unused peripheral variable and store the Value "Success"
2) For the wrong branch, set the same variable with the Value "Failure".
You can execute a query against the HDS and have the numbers.
Else you can setup a CallType as well before and after the node.
Regards,
Senthil

How to set the number of rings for the agent phone rings before it get the not prepared state

hi, how to set the number of rings for the agent phone rings? before it get the not prepared state.
thanks

The following assumes that you are using ICM with an IPIVR etc (not using CVP), as the answer is different for CVP
What you are looking for is called "Ring no answer time". It is set in the Agent Desk Setting List tool.
Regards,
Kevin

What the number to call for unauthorized IN APP purchases?

Similar Messages

Maybe you are looking for